--- title: "Compare Dynamics 365 vs HubSpot Service Hub 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Dynamics 365 and HubSpot Service Hub based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/157279-182476/Dynamics-365-vs-HubSpot-Service-Hub" page_type: "comparison" language: "en" --- # Dynamics 365 vs HubSpot Service Hub Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Dynamics 365HubSpot Service Hub2/4 selected [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.4 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) [HubSpot Service Hub](https://www.capterra.com/p/182476/HubSpot-Service-Hub/)[4.4 (193)](https://www.capterra.com/p/182476/HubSpot-Service-Hub/reviews/) [## Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.4 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) Starting Price $50.00/month Value-for-Money 4.1 Functionality 4.3 Ease of Use 4.1 Customer Service 4.2 Reviews Sentiment Based on [5,858 reviews](#user-reviews) Positive 5,169 Neutral 553 Negative 136 [## HubSpot Service Hub](https://www.capterra.com/p/182476/HubSpot-Service-Hub/)[4.4 (193)](https://www.capterra.com/p/182476/HubSpot-Service-Hub/reviews/) Starting Price $15.00/month Value-for-Money 4.2 Functionality 4.1 Ease of Use 4.4 Customer Service 4.5 Reviews Sentiment Based on [193 reviews](#user-reviews) Positive 181 Neutral 9 Negative 3 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Freshdesk 4.5 (3,481) * * * Starting Price $19.00 Per User,Per Month Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * ### Zoho CRM 4.3 (6,999) * * * Starting Price $14.00 Per User,Per Month Free Trial Free Version * * * User rating 85% of reviewers rated it above 4 stars * * * Highest Rated ### LiveAgent 4.7 (1,789) * * * Starting Price $15.00 Per User,Per Month Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * ### Zendesk Suite 4.4 (4,092) * * * Starting Price $115.00 Per User,Per Month Free Trial Free Version * * * User rating 89% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 13,596 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 72%Fit Missing features Feature ratings Data Security NA Contact Management 4.4 Activity Dashboard 4.4 Contact Database 4.5 Data Import/Export 4.5 71%Fit Missing features Feature ratings Data Security NA Contact Management 4.5 Activity Dashboard 4.0 Contact Database 4.7 Data Import/Export 4.6 User satisfaction User satisfaction 4.4 User reviews[5,858](https://www.capterra.com/p/157279/Dynamics-365/reviews/) Ease of use 4.1 Functionality 4.3 Value for money 4.1 Customer support 4.2 User satisfaction 4.4 User reviews[193](https://www.capterra.com/p/182476/HubSpot-Service-Hub/reviews/) Ease of use 4.4 Functionality 4.1 Value for money 4.2 Customer support 4.5 Price starts from Price starts from $50Per User, Per Month - Free version - Free trial Price starts from $15Per User, Per Month - Free version - Free trial Best for Best for Dynamics 365 is a software that acommodates households, individuals, and enterprises of all sizes. Best for Customer support departments, marketing teams, sales teams, content creators, and operations teams. ## User reviews Pros & cons Manish C. Microsoft Admin > "It offers strong customization, centralized administration, and scalable cloud capabilities, which make managing users, workflows, and data efficient." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7140945) VR Verified Reviewer Analyst > "Another limitation is the lack of functionality to clearly distinguish between a quick “hi/hello” phone call and a more meaningful business conversation - both..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667) Andrea L. Innovation Manager > "It provides a centralized view of customers, invoices, transactions, and business data, making it easier to manage day-to-day operations efficiently." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7186953) Zakaria G. AQA > "The interface can feel slow and overly complex at times, and advanced customization often requires significant setup and technical knowledge" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7151833) RS Radha S. Legal Assistant > "The tight integration with tools like Outlook, Teams, Excel, and Power BI made collaboration and data management more seamless, and the ability to customize..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7131752) MG Matt G. Director > "The system is very cumbersome, users have a hard time self-servicing and need a lot of hand-holding for simple entry and analysis." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967) Blake A. IT Technician > "The integration with our existing Microsoft 365 environment is the biggest plus. Since we're already deep in that ecosystem, having Dynamics 365 pull data from..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7177745) Christopher V. Human Relations > "No system is perfect, and if anyone tells you Dynamics 365 doesn't have a dark side, they're either selling it to you or they haven't actually had to manage it...." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7186648) Christopher V. Human Relations > "With Dynamics, they can track a high-value lead, update a pipeline forecasting model, and review financial compliance metrics without ever truly leaving their..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7186648) Blake A. IT Technician > "This is not a platform you just hand to staff and expect them to figure out, the learning curve is significant and it often feels like you need a dedicated person..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7177745) Blake A. IT Technician > "For tracking donor relationships and managing contacts across our retail locations it's capable enough, and the reporting dashboards give leadership a decent view..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7177745) VR Verified Reviewer CEO > "Sometimes it becomes slow and there are random bugs with invoicing and bank sync." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7150930) VR Verified Reviewer Sales Specialist > "I’ve been using the Microsoft Sales module for the past year, and it has helped streamline sales processes, improve account management, and provide better..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7155474) AV Arne V. Controller > "Often times there is another add-on, that it is easy to forget about needing configuration, because the native solution does not support certain function." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7169974) RS Radha S. Legal Assistant > "I also appreciated its flexibility—being able to customize workflows, dashboards, and reporting allowed it to adapt well to different business needs." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7131752) JP Jonathan P. Digital Content Specialist > "Navigating through the user interface and through different modules is bit challenging and the learning phase is kind of steep." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7164224) KA Khyan A. Manager > "From an SDR point of view, the biggest strength is the depth across pipeline and campaign management. Once it’s properly set up, you’ve got clear visibility..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564) VR Verified Reviewer Analyst > "The search function, in particular, doesn’t always work as expected, making it frustrating when you’re trying to quickly find contacts or information." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667) Christopher V. Human Relations > "You deploy exactly what you need to secure your current objectives be it Sales, Finance, or Supply Chain and scale up the architecture as your footprint expands." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7186648) Breanna G. Onboarding Coordinator > "It can be sometimes having a lot of bugs and we have a tech guy full time dedicated to looking after it." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7174050) SS Sarita S. Lead software engineer > "It provides a solid set of tools for managing customer relationships, sales activities, and business processes in one place." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7168307) MG Matt G. Director > "Functionality and many of the issues still exist, which makes it difficult to use and navigate." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967) CT Cameron T. IT Service Desk Analyst > "Dynamic's 365 is a very good customer relationship management tool that allows our business to be productive and organised, by allowing us to maintain essential..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7102024) MG Matt G. Director > "I find Dynamics licenses and cost of maintenance are still very expense for the value provided." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967) LB Lucas B. IT Service Desk Analyst > "My overall experience with Dynamics 365 has been strong because it brings so many moving parts of a business into one connected platform, making it easier to see..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165) KA Khyan A. Manager > "From a value perspective, it can feel expensive if you’re not fully utilising the features." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564) RS Radha S. Legal Assistant > "The seamless connection with Outlook, Teams, Excel, and SharePoint made it easy to manage data, communicate, and collaborate without constantly switching between..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7131752) MS Martina S. VP > "It often feels like a system built for administrators rather than everyday users." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7151264) LB Lucas B. IT Service Desk Analyst > "The platform also feels incredibly adaptable; whether you’re automating workflows, customizing dashboards, or integrating with other Microsoft apps, it gives you..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165) BL Byron L. Software Developer > "The Fixed Asset Module is weird, it appears to be something that was developed back in the ages." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7168689) EW Emma W. Assistant Manager > "The platform includes built-in analytics, AI-driven insights, predictive features (e.g., lead scoring, demand forecasting), and workflow/automation via the Power..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7044966) EI Eva I. business process analyst > "High customizability regrettably also means that design, development, implementation and testing take a huge amount of time." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6510120) LB Lucas B. IT Service Desk Analyst > "One of the things I liked most about Dynamics 365 is how seamlessly it brings different business functions together—sales, service, finance, operations, and..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165) Breanna G. Onboarding Coordinator > "Training new staff on it is difficult." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7174050) VR Verified Reviewer Analyst > "The campaign management features are very effective, especially for marketing events where it’s simple to track who subscribed, who attended, and understand the..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667) JK Josie K. Realtor > "Had some security glitches and I was not able to easily retrieve my lost password and get into my account" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6512807) JP Jonathan P. Digital Content Specialist > "The automation reduces a lot of manual work which I find really helpful and I can smoothly integrate it with the other tools which I use which enhance my work." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7164224) JS Jack S. Finance Director > "It can feel heavy for teams that only need basic functionality." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7078372) VR Verified Reviewer Full Stack Developer > "A great ERP to manage all the invoice related operations and data for large scale entities such as dental clinics." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7179819) ZB Zakaria B. Sales rep > "The interface can be unintuitive at times, requiring extra effort to navigate and customize." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6608807) KA Khyan A. Manager > "Campaign tracking is solid as well, especially when it’s tied properly into reporting, so you can actually see what’s generating pipeline rather than guessing." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564) EI Eva I. business process analyst > "Additionally, bugs are frequent, and seem to appear and disappear in sync with Microsoft updates." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6510120) MB Matt B. Senior Software Engineer at JEOL USA > "The tool is pretty complete and when you use it, you can tell it was designed for businesses that want to better organise how they work after using Salesforce..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7178410) CD Christian D. Manager > "Our experience has been mixed, mostly due to poor implementation partners. While I believe in the power of the software and its capabilities, it does not seem..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6797528) ML Mike L. Global Head of Product Development > "The integration with Excel and Outlook has really made my daily work easier, and the solution adapts well to a company's growth." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7188227) AB Andrew B. Used Parts Assistant Manager > "Cost: For smaller businesses, the pricing may seem a bit high, especially when considering the full range of modules." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6492641) KA Khyan A. Manager > "Early on, it can feel a bit clunky and heavy, especially coming from simpler tools. But once it’s configured properly and the team is aligned on how to use it, it..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564) MG Matt G. Director > "I also find the reporting is atrocious." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967) LB Lucas B. IT Service Desk Analyst > "That unified approach means data flows naturally between teams, giving everyone a clearer picture of customers and processes without jumping between disconnected..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165) DF Denika F. Customer service > "The synching sometimes was off and made it different to find my saved stuff." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6589770) AS Ajay S. Recruitment Manager > "What I like most about Dynamics 365 is its seamless integration with other Microsoft products, powerful customization options, and ability to scale and adapt to a..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6509656) TY Teresa Y. Project Manager > "Dynamics 365 is not a choice I would start with as they are outdated compared to other modern ERP softwares." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6572195) SK Shamsher K. Vertical Head > "Dynamics 365 has many outstanding features such as managing the entire sales cycle, from prospecting to closing deals, offering tools to provide excellent service..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6537206) VR Verified Reviewer designer > "Solution costs can be somewhat steep, especially for small organizations." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6499667) MW Mateja W. Consultant > "The seamless compatibility of Dynamics 365 with other Microsoft products, including Power BI, Azure, and Office 365 has benefits for real-time business..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6709934) Junaid E. National IT Manager > "performance can sometimes lags if not optimized correctly." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7007687) KM Karl M. CISO > "The best part of MS Dynamics was its native integration with many other MS products such as DB Warehouse, Copilot, Azure products, etc." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6660356) JrmC Jérôme C. Data analyst > "The solution is light and not customizable enough" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6573499) DR David R. Innovation director > "What I liked most about Dynamics 365 is its seamless integration with other Microsoft tools, especially Office 365 and Azure, which makes data sharing and..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6557060) MW Mateja W. Consultant > "This application does not become easy to use immediately after it is installed, and can be somewhat difficult to learn for those using it." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6709934) VR Verified Reviewer Owner > "Comprehensive CRM/ERP integration, powerful analytics, seamless Microsoft ecosystem connectivity, and customizable workflows boost efficiency." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6822383) MM Musa M. Software Developer > "Additionally, the initial implementation and ongoing maintenance of Dynamics 365 can be expensive, especially for small and medium-sized enterprises with limited..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6333176) RR Rachid R. business development manager > "It seamlessly connects with other Microsoft products like Office 365, Azure, and Power BI, which makes it a powerful tool for enhancing productivity and..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6592898) JP Jose P. Senior Editos > "There appears to be a disruption in the connection to our primary database, leading to inaccuracies in the data that have not been updated." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6050695) SS Sophie S. Operations Manager > "Great CRM, especially for larger or more complicated businesses, with the capacity to create highly complex custom workflows and data storage and analytics." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6533988) KA Kalli A. Instructor > "Could be a little time consuming first couple of times you use." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6827742) MT Mary T. President > "What I like most about Dynamics 365 is its seamless integration of ERP and CRM features, allowing for better coordination across business processes." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6620212) RG Rne G. Sales > "Visuals aren't great and we usually end up creating reports in PowerBI which incurrs additional setup and resource" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6073356) Sebastian P. Chief Marketing and Customer Experience > "Dynamics 365 has many outstanding features such as managing the entire sales cycle, from prospecting to closing deals, offering tools to provide excellent service..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6511818) MJ Monica J. Financial Analyst > "The application freezes many time. if you want to reverse entry you have to duplicate to zero out the entry" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6417452) AS Ajay S. Recruitment Manager > "My overall experience with Dynamics 365 has been positive due to its robust integration with Microsoft tools, flexibility in customization, and powerful..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6509656) MG MARIE G. Accountant > "Bank recs used to take me 2-3 hours and after the last update it now takes me 8-12 hours." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6247481) AV Alexandra V. People Business Partner > "There are great training resources available for new hires that are learning the system, and the cost has been worth the success of the software." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7125381) RAL ROSA ARLEIA L. GERENTE > "For smaller companies or those without previous experience with CRM/ERP platforms, the initial complexity of implementation and configuration can be challenging." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6373007) Eric N. CRM Consultant > "Cheap CRM that is handy and integrates with the full suite of microsoft solutions which makes it pretty solid for small start-ups." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7109275) FARES H. Accoutant > "some features are hard to tinker with and It needs some customization for our need and sometime it gives us errors" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6446830) KA Khyan A. Manager > "From an SDR lens, the biggest win is visibility and structure in the sales pipeline." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564) MTA Md Tabrez A. Senior Associate > "Sometimes the performance goes wrong, otherwise, all is good." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6581390) AV Alexandra V. People Business Partner > "Outside the lag from being overly customized, the refreshed system now works more efficiently and seamlessly." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7125381) Masud R. owner > "One potential downside of Dynamics 365 is its complexity, which can require significant training and expertise to fully utilize." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6211646) Dixit V. Support Engineer > "Dynamics 365 has been a valuable asset for our business." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6491623) DY Deniz Y. Software Developer > "You have to really invest some tutorial for using 100% of the features which I still can't." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4721856) CD Christian D. Manager > "However, I'm hopeful that it will get to that point with further investment from Microsoft." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6797528) SH Shane H. accounts > "Some users also feel that they are paying for features they don't need or use." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4774867) TF Tayo F. Consultant > "Dynamics 365 has been a valuable asset for our business." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6442219) VR Verified Reviewer Administration > "Having to pay a fee, as I am unemployed" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___5019728) Cristian S. Especialista en marketing > "Learning the platform and tools required a strong investment at the beginning, the results were immediate." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___5061217) RM Renaud M. CCO > "It was ok, but I fund the software to be too cumbersome to use efficiently" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___3727185) RW Ray W. Senior Consultwnt > "Great product to be honest, many different modules. But very good user interface but can be costly for implementation." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7045356) Zakaria G. AQA > "The interface can feel slow and overly complex at times, and advanced customization often requires significant setup and technical knowledge" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7151833) VK Victor K. Freelencer > "Its user-friendly interface and robust features have significantly enhanced our overall efficiency and collaboration." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6165236) AL Andre L. Program Manager > "First, the interface is a bit clunky and unorganized." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6240848) VH Victor H. CEO > "Microsoft Dynamics has the applications a lot of companies use these day, which makes it easy to interact with them." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6076038) JM Justus M. Freelancer > "User interface: Some users may find the user interface of Dynamics 365 to be less intuitive or user-friendly compared to other platforms." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4390542) SB Saurabh B. Area Sales Manager > "Interface is good for PC as well as Mobile." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4299995) JM Justus M. Freelancer > "Additionally, some users may find the user interface to be less intuitive compared to other platforms." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4390542) Blake A. IT Technician > "The integration with our existing Microsoft 365 environment is the biggest plus. Since we're already deep in that ecosystem, having Dynamics 365 pull data from..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7177745) GN Gabriel N. Senior accounting officer > "This version, at least the one used by us, is lacking the following: 1. ability to integrate with other software 2." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___5089251) JP Jonathan P. Digital Content Specialist > "The automation reduces a lot of manual work which I find really helpful and I can smoothly integrate it with the other tools which I use which enhance my work." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7164224) VR Verified Reviewer IT Infrastructure analyst > "Integration: Integrating Dynamics 365 CRM with other systems or third-party applications can be challenging, especially if there is no out-of-the-box integration..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4595262) ML Mike L. Global Head of Product Development > "The integration with Excel and Outlook has really made my daily work easier, and the solution adapts well to a company's growth." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7188227) MM Mary M. Business Development > "integration with some social media like whatsapp is missing" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___5049456) AS Ajay S. Recruitment Manager > "What I like most about Dynamics 365 is its seamless integration with other Microsoft products, powerful customization options, and ability to scale and adapt to a..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6509656) MS Manmohan S. Manager > "The software requires some technical expertise to set up and integrate with other systems, which may not be feasible for some businesses." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4603124) RD Raymond D. Client service Agent > "Ever since I have started using Dynamic 365, this program has made my work has been easier to use and more time efficient." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6509336) CW Cavan W. SDR Leader > "Mostly ok, frustrating and hard to keep up to date." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6588751) AS Adefemi S. Customer service representative > "I like it’s an all round application that makes tasks easy." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6838572) KP Karen P. Quality Engineer > "Changes to the out the box version can be difficult to make" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6008735) NR Nilisha R. Compensation specialist > "Very easy to use." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7100537) VR Verified Reviewer Principal > "Understanding all the finer points of this software is tough—it gets difficult soon after you start using it." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6406125) WL Warren L. General Manager > "Dynamics, like the rest of the Office package, is easy to use and very easy to pickup for someone who's never used it." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6687899) DT Doreen T. Service Manager > "Also, it is easy to get overwhelmed by all the options." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___5084994) LD Linus D. Marketing Director > "Dynamics 365 has a significant customer support players, and this resolves challenges that occur." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6366881) IN Isaiah N. Digital sales manager > "Its customer support is slow at times and one is forced to wait for long" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6009377) TW Toshia W. Owner > "It has a amazing support system build in." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6103696) RC Ryan C. Operations Manager > "Expensive but all good until there is an issue as customer support won't help" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6038713) Mirza S. Software Tester > "I used it mostly for gathering user info and for managing tickets about production incidents, after taking a few days to get used to it, it was very helpful in my..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___3526685) JP Jesus P. IT MANAGER > "Technical support was difficult and implementation was difficult" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#SoftwareAdvice___5048967) AC Anil C. Educator > "Provides personalized connected service and better support across channels. " [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4842375) VR Verified Reviewer App integrations specialist > "Poor support on mac." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6224751) [View Reviews](https://www.capterra.com/p/157279/Dynamics-365/reviews/) LD Liliana D. Closing assistant > "We use hubspot in the company I work for, it has been great to track sales and chat with the team on where we..." [See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___7146375) DC Daniel C. Automation Engineer > "Also I find the idea that you "can't" create an infinite loop of comms with its own stopping condition a..." [See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___7152879) Mai M. Managing Director > "With Service Hub, we are easily identifying opportunities to upsell or cross-sell, which is super important..." [See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___7119324) SC Sean C. Marketer > "It's complicated, sometimes clunky (need to check for errors), and the advanced plans are expensive for a..." [See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___7046147) Mai M. Managing Director > "With HubSpot Service Hub, we are enabling powerful alignment amongst our various teams." [See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___7119324) VR Verified Reviewer VP of Customer Success > "Poor UX for support ticketing, lacking in core functionality, behind the curve on AI capabilities." [See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___6593659) TC Torlock C. Head of marketing and development > "Hubspot has great off the shelf, free integrations with host of services I.e. WordPress, WooCommerce, Magenta,..." [See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___6640877) JL Jill L. HR Manager > "I do not like the 12-month plan and limited free access." [See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___7027369) Mai M. Managing Director > "Our team uses HubSpot daily so it's critical that we maximize all its services." [See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___7119324) EB Elizabeth B. customer service supervisor > "Overall I didn't care for it from the start it has a messy like home station and has too much going on." [See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___6788407) LD Liliana D. Closing assistant > "Everything gets saved automatically plus you can add AI summaries" [See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___7146375) TM Tina M. Installation Manager > "I didnt like how much automation had to be done to make everything work the way we needed to." [See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___6681643) DC Daniel C. Automation Engineer > "The flexibility of automations - as a low code environment its actually super capable." [See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___7152879) MHS Mohammed Hareez S. Customer Success representative > "the least we like about this is its bit unorganized" [See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___6691199) VR Verified Reviewer Marketing Manager and Business Development > "Knowing a little more about who you're helping changes how you respond, and that's something we valued a lot..." [See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___7139912) JL Jill L. HR Manager > "However, I do not like the price and will not continue with it." [See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___7027369) Ebose I. Manager > "HubSpot Service Hub helps me stay organized and respond to customers faster." [See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___7018878) SD Shannon D. Customer Experience Designer > "I also didn't like that the knowledge base didn't provide for version history and edit tracking." [See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___4236821) EB Erinn B. Client Service Specialist II > "Along with marketing emails and sales as well as service tools all in once place and the CRM software is free" [See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___6493830) VT Venita T. CEO, Founder > "I had to watch several videos to gain a proper understanding of how to operate it effectively. Although..." [See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___4751693) SN Samuel N. Marketing Manager > "The fact it has a strong data centralization allowing everyone access the same information hence efficient..." [See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___6628455) LB Lisa B. Operations Manager > "I did not ever get to be an admin with this" [See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___6425997) NB Nabil B. Director > "Lots of customizability to fit our business' support requirements." [See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___6624115) HB Hailey B. Sales Marketing Manager > "Frustrated when there is only one ticket holder or it is difficult to assign collaborators." [See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___4979162) IV Ismael V. Sales > "I really like that you can set up meetings and it will send reminders to the people." [See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___6802386) SM Sergio M. Application Engineer > "The interface is not customizable at all." [See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#SoftwareAdvice___4520858) SC Sean C. Marketer > "It's a good place to understand and manage marketing flows." [See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___7046147) VT Venita T. CEO, Founder > "The initial stage of launching this product can be quite challenging and confusing." [See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___4751693) JL Jill L. HR Manager > "The academy is nice feature to have to look up and learn new things." [See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___7027369) MJ Mathew J. Digital Marketing Specialist > "Hubspot is not the most affordable option out there." [See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___4706602) Heather T. owner and operator > "I absolutely love the live chat feature—it’s easy to set up, and my team found it incredibly efficient for..." [See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___6763416) SM Sergio M. Application Engineer > "We do not have a timeline to fix this"." [See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#SoftwareAdvice___4520858) TM Tina M. Installation Manager > "The part I liked most about HubSpot is how much assistance they provide to new customers learning the system." [See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___6681643) VR Verified Reviewer Client Project Manager > "Pricing can be expensive when compared to the competition" [See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___4895512) MK Mehakpreet K. Hr executive > "I particularly enjoyed using service hub and it was easy to demonstrate as well by the time i learned new..." [See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___6816816) SM Sergio M. Application Engineer > "I have found multiple bugs and I was told "We know." [See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#SoftwareAdvice___4520858) AV ASHLEY V. Office Manager > "I liked how easy it was to monitor our employees contacts and activities." [See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___6635421) TOD Thierno Ousmane D. Loans manager > "The ticket system still needs some improvements." [See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___3805401) MT Megan T. Office Manager > "We also like the copilot feature." [See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___6772477) SC Sean C. Marketer > "It's complicated, sometimes clunky (need to check for errors), and the advanced plans are expensive for a..." [See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___7046147) TC Torlock C. Head of marketing and development > "Overall I'm very happy with the quality and depth of services as well as customer service" [See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___6640877) SM Sergio M. Application Engineer > "The interface is not customizable at all." [See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#SoftwareAdvice___4520858) Laura H. Human Resources Generalist > "HubSpot makes it simple to monitor key performance indicators, create actionable processes and surveys, and..." [See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___5012608) VT Venita T. CEO, Founder > "I had to watch several videos to gain a proper understanding of how to operate it effectively. Although..." [See full review](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#Capterra___4751693) [View Reviews](https://www.capterra.com/p/182476/HubSpot-Service-Hub/reviews/) ## User interface [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) 4.37 (5,858) [HubSpot Service Hub](https://www.capterra.com/p/182476/HubSpot-Service-Hub/) 4.44 (193) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important Activity Tracking 150 Important Adaptive Learning 120 Important Dynamics 365 18/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/157279/Dynamics-365/#features) HubSpot Service Hub 18/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/182476/HubSpot-Service-Hub/#features) ### Recognition No recognitions have been awarded to Dynamics 365 HubSpot Service Hub is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support Dynamics 365 Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos HubSpot Service Hub Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Dynamics 365 - By Microsoft - Located in United States - Founded in 1975 HubSpot Service Hub - By HubSpot - Located in United States - Founded in 2012 ## Popular Comparisons [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $50/month Price $20/month 4.3 Features 4.4 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-157279/HubSpot-CRM-vs-Dynamics-365) [HubSpot Service Hub](https://www.capterra.com/p/182476/HubSpot-Service-Hub/)[4.44 (193)](https://www.capterra.com/p/182476/HubSpot-Service-Hub/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) $15/month Price $25/month 4.1 Features 4.4 4.4 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-182476/Salesforce-vs-HubSpot-Service-Hub) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) $50/month Price $25/month 4.3 Features 4.4 4.1 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-157279/Salesforce-vs-Dynamics-365) [HubSpot Service Hub](https://www.capterra.com/p/182476/HubSpot-Service-Hub/)[4.44 (193)](https://www.capterra.com/p/182476/HubSpot-Service-Hub/reviews/) vs [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[4.41 (4,092)](https://www.capterra.com/p/164283/Zendesk/reviews/) $15/month Price $115/month 4.1 Features 4.4 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/164283-182476/Zendesk-vs-HubSpot-Service-Hub) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $50/month Price $14/month 4.3 Features 4.3 4.1 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/155928-157279/Zoho-CRM-vs-Dynamics-365) [HubSpot Service Hub](https://www.capterra.com/p/182476/HubSpot-Service-Hub/)[4.44 (193)](https://www.capterra.com/p/182476/HubSpot-Service-Hub/reviews/) vs [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.67 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) $15/month Price $15/month 4.1 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/102188-182476/LiveAgent-vs-HubSpot-Service-Hub) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) vs [Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) $50/month Price $31.1/month 4.3 Features 4.2 4.1 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/135618-157279/Odoo-vs-Dynamics-365) [HubSpot Service Hub](https://www.capterra.com/p/182476/HubSpot-Service-Hub/)[4.44 (193)](https://www.capterra.com/p/182476/HubSpot-Service-Hub/reviews/) vs [LiveChat](https://www.capterra.com/p/62194/LiveChat/)[4.64 (1,727)](https://www.capterra.com/p/62194/LiveChat/reviews/) $15/month Price $25/month 4.1 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/62194-182476/LiveChat-vs-HubSpot-Service-Hub) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $50/month Price $7/year 4.3 Features 4.5 4.1 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/157279-204998/Dynamics-365-vs-Bigin-by-Zoho-CRM) [HubSpot Service Hub](https://www.capterra.com/p/182476/HubSpot-Service-Hub/)[4.44 (193)](https://www.capterra.com/p/182476/HubSpot-Service-Hub/reviews/) vs [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[4.51 (3,481)](https://www.capterra.com/p/124981/Freshdesk/reviews/) $15/month Price $19/month 4.1 Features 4.3 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/124981-182476/Freshdesk-vs-HubSpot-Service-Hub) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) vs [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.24 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) $50/month Price Contact vendor for pricing 4.3 Features 4.2 4.1 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/135757-157279/NetSuite-vs-Dynamics-365) [HubSpot Service Hub](https://www.capterra.com/p/182476/HubSpot-Service-Hub/)[4.44 (193)](https://www.capterra.com/p/182476/HubSpot-Service-Hub/reviews/) vs [Milvus](https://www.capterra.com/p/202528/Milvus/)[4.84 (298)](https://www.capterra.com/p/202528/Milvus/reviews/) $15/month Price R$35/month 4.1 Features 4.7 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/182476-202528/HubSpot-Service-Hub-vs-Milvus)