Dynamics 365 vs QuickBooks Online: Which is a better fit?

Adoba: Hi everyone, my name is Adoba. I lead technical and product at Alphora, a team of roughly seven to nine. I rate Dynamics at a four out of five. So we use Dynamics most for sales and our marketing. The sales Microsoft relationship, sales is a big part of what we do. We also use the service part, which is the customer service. The marketing part of Microsoft Dynamics help us keep in touch with our customers and our sales reps with the product. So being in the Microsoft ecosystem is one of the best things with Dynamics. You have access to the entire product line that just works seamlessly together. Like I said, we do sales, CRM, marketing. All of those things are the individual products that we considered, but Microsoft was able to bring them together. The product for our sales, which we use the most, has really grown. The features that they've added has just been tremendous, and that's the best part about Microsoft Dynamics for us. I think there's always an issue with seat based billing, which is what we have with Dynamics today. I think that's just the biggest issue, and sometimes I think being part of the ecosystem of having access to Microsoft Dynamics to their products is an advantage but sometimes it can also be a disadvantage because, for us, we had everything siloed before in different other products but when we decided to use Dynamics we had to bring sales together into one product, bring marketing together into one product, bring our [inaudible 00:01:22] together into one product. That's sort of a disadvantage. I'm not sure how well these three things are able to work outside of each other if they're not connected under the same system so it was a huge consideration for us and I think for anyone who is wanting to use Dynamics.

Speaker 1: My name is Alex. I'm the COO for Made By WiFi. We're a boutique IT firm based out of New York City with under 10 employees. I would rate QuickBooks Online a 5/5. I use QuickBooks Online for bookkeeping, invoice management, accounts receivables, payment processing, as well as the reporting capabilities which are very rich. I like how easy it was to pick up and learn. I've never used QuickBooks before. We were managing our company's finances through Google Sheets prior to QBO. The learning curve was basically a day, we got it all figured out. It's very easy to navigate and it's very easy to find what you need as well as streamline financial operations. Just making it easier to get paid, essentially. I'd like to see more consistent monthly billing from QBO. I feel like our monthly billing increased almost by 50% since we signed up without really getting more features. I'm not sure how quickly or why they raised their prices so aggressively, but they have, and I wish there was just more of a locked-in rate for a period of time that we could have agreed to.