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Dynamics 365's plans can accommodate for households, individuals, or even enterprises.
Replyco is a customer service software that helps eCommerce sellers better manage their inbox. It's ideal for eBay, Amazon & Shopify stores that want to improve response rates to buyer inquiries.
I will recommend Dynamics 365 to everyone who is searching for the best CRM/ERP software on the grounds that nothing is superior.
There is fraud protection as well and MFA which ensures valid users are logging in.
I love the marketing feature and I am still learning how I can improve my sales this is my most important part of the software. I highly recommend this software.
Bad reporting (you need to have a Power B1). Due to customization, it is difficult to manage the users and permission given.
It is easy to use, and the abilities of the software are not equaled by its competitors. Account management resources that will keep you on a fantastic spot are available in this software.
Data storage limits is one of most annoying feature should have more storage so we can provide uninterrupted support to the customer.
Superb experience especially with the UI and portal, everything is wells structured and all in one place with a exceptional customization experience. Made my work easier and love it for that.
Difficult to use at the start or being a beginner it's very hard and limited feature in mobile app.
Very easy to use, also the support is great. Sensitive content hidden] especially, always happy to help me with my many questions.
Etsy is not integrated, which is the shame. We have to reply to customers on the Etsy website.
Love that we can have as many users set up as we need without extra cost - a massive advantage over much of the competition. Love the templates, rules etc which makes it very flexible.
It doesn't affect the purpose, however does get a little annoying. The interface at first is a little confusing and does take time to get used to.
Very easy implementation. Amazing customer service representatives who were always ready to help me.
There is no language filtration based on the ticket message and channel (ebay).
Some fantastic features, a very user friendly interface and very straightforward to send and receive messages.
So much of our time was spent replying to customers, it was costing us time (=money) and causing a lot of stress.
Adoba: Hi everyone, my name is Adoba. I lead technical and product at Alphora, a team of roughly seven to nine. I rate Dynamics at a four out of five. So we use Dynamics most for sales and our marketing. The sales Microsoft relationship, sales is a big part of what we do. We also use the service part, which is the customer service. The marketing part of Microsoft Dynamics help us keep in touch with our customers and our sales reps with the product. So being in the Microsoft ecosystem is one of the best things with Dynamics. You have access to the entire product line that just works seamlessly together. Like I said, we do sales, CRM, marketing. All of those things are the individual products that we considered, but Microsoft was able to bring them together. The product for our sales, which we use the most, has really grown. The features that they've added has just been tremendous, and that's the best part about Microsoft Dynamics for us. I think there's always an issue with seat based billing, which is what we have with Dynamics today. I think that's just the biggest issue, and sometimes I think being part of the ecosystem of having access to Microsoft Dynamics to their products is an advantage but sometimes it can also be a disadvantage because, for us, we had everything siloed before in different other products but when we decided to use Dynamics we had to bring sales together into one product, bring marketing together into one product, bring our [inaudible 00:01:22] together into one product. That's sort of a disadvantage. I'm not sure how well these three things are able to work outside of each other if they're not connected under the same system so it was a huge consideration for us and I think for anyone who is wanting to use Dynamics.
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Dynamics 365
Replyco
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