--- title: "Compare Dynamics 365 vs Dynamics 365 Business Central 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Dynamics 365 and Dynamics 365 Business Central based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/157279-212111/Dynamics-365-vs-Dynamics-365-Business-Central" page_type: "comparison" language: "en" --- # Dynamics 365 vs Dynamics 365 Business Central Features and Cost Comparison Last updated September 21st, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Dynamics 365Dynamics 365 Business Central2/4 selected [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.4 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) [Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/)[4.1 (209)](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/reviews/) [## Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.4 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) Starting Price $50.00/month Value-for-Money 4.1 Functionality 4.3 Ease of Use 4.1 Customer Service 4.2 Reviews Sentiment Based on [5,858 reviews](#user-reviews) Positive 5,169 Neutral 553 Negative 136 [## Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/)[4.1 (209)](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/reviews/) Starting Price $8.00/month Value-for-Money 3.7 Functionality 4 Ease of Use 3.7 Customer Service 3.8 Reviews Sentiment Based on [209 reviews](#user-reviews) Positive 167 Neutral 20 Negative 22 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Xero 4.4 (3,329) * * * Starting Price $25.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 88% of reviewers rated it above 4 stars * * * ### Zoho CRM 4.3 (6,999) * * * Starting Price $14.00 Per User,Per Month Free Trial Free Version * * * User rating 85% of reviewers rated it above 4 stars * * * ### Salesforce Sales Cloud 4.4 (18,810) * * * Starting Price $25.00 Per User,Per Month Free Trial Free Version * * * User rating 90% of reviewers rated it above 4 stars * * * Highest Rated ### Acumatica Cloud ERP 4.4 (243) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 92% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,120 reviews from business management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 70%Fit Missing features Feature ratings Real-Time Data 4.5 Collaboration Tools 4.5 API 3.9 Accounting 4.4 Client Management NA 70%Fit Missing features Not enough reviews Feature ratings Real-Time Data 4.8 Collaboration Tools 4.4 API 4.0 Accounting 4.4 Client Management NA User satisfaction User satisfaction 4.4 User reviews[5,858](https://www.capterra.com/p/157279/Dynamics-365/reviews/) Ease of use 4.1 Functionality 4.3 Value for money 4.1 Customer support 4.2 User satisfaction 4.1 User reviews[209](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/reviews/) Ease of use 3.7 Functionality 4.0 Value for money 3.7 Customer support 3.8 Price starts from Price starts from $50Per User, Per Month - Free version - Free trial Price starts from $8Per User, Per Month - Free version - Free trial Best for Best for Dynamics 365 is a software that acommodates households, individuals, and enterprises of all sizes. Best for Retail, finance, supply chain, customer service, sales, marketing, human resources, and project management. ## User reviews Pros & cons Manish C. Microsoft Admin > "It offers strong customization, centralized administration, and scalable cloud capabilities, which make managing users, workflows, and data efficient." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7140945) VR Verified Reviewer Analyst > "Another limitation is the lack of functionality to clearly distinguish between a quick “hi/hello” phone call and a more meaningful business conversation - both..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667) Andrea L. Innovation Manager > "It provides a centralized view of customers, invoices, transactions, and business data, making it easier to manage day-to-day operations efficiently." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7186953) Zakaria G. AQA > "The interface can feel slow and overly complex at times, and advanced customization often requires significant setup and technical knowledge" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7151833) RS Radha S. Legal Assistant > "The tight integration with tools like Outlook, Teams, Excel, and Power BI made collaboration and data management more seamless, and the ability to customize..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7131752) MG Matt G. Director > "The system is very cumbersome, users have a hard time self-servicing and need a lot of hand-holding for simple entry and analysis." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967) Blake A. IT Technician > "The integration with our existing Microsoft 365 environment is the biggest plus. Since we're already deep in that ecosystem, having Dynamics 365 pull data from..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7177745) Christopher V. Human Relations > "No system is perfect, and if anyone tells you Dynamics 365 doesn't have a dark side, they're either selling it to you or they haven't actually had to manage it...." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7186648) Christopher V. Human Relations > "With Dynamics, they can track a high-value lead, update a pipeline forecasting model, and review financial compliance metrics without ever truly leaving their..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7186648) Blake A. IT Technician > "This is not a platform you just hand to staff and expect them to figure out, the learning curve is significant and it often feels like you need a dedicated person..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7177745) Blake A. IT Technician > "For tracking donor relationships and managing contacts across our retail locations it's capable enough, and the reporting dashboards give leadership a decent view..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7177745) VR Verified Reviewer CEO > "Sometimes it becomes slow and there are random bugs with invoicing and bank sync." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7150930) VR Verified Reviewer Sales Specialist > "I’ve been using the Microsoft Sales module for the past year, and it has helped streamline sales processes, improve account management, and provide better..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7155474) AV Arne V. Controller > "Often times there is another add-on, that it is easy to forget about needing configuration, because the native solution does not support certain function." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7169974) RS Radha S. Legal Assistant > "I also appreciated its flexibility—being able to customize workflows, dashboards, and reporting allowed it to adapt well to different business needs." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7131752) JP Jonathan P. Digital Content Specialist > "Navigating through the user interface and through different modules is bit challenging and the learning phase is kind of steep." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7164224) KA Khyan A. Manager > "From an SDR point of view, the biggest strength is the depth across pipeline and campaign management. Once it’s properly set up, you’ve got clear visibility..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564) VR Verified Reviewer Analyst > "The search function, in particular, doesn’t always work as expected, making it frustrating when you’re trying to quickly find contacts or information." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667) Christopher V. Human Relations > "You deploy exactly what you need to secure your current objectives be it Sales, Finance, or Supply Chain and scale up the architecture as your footprint expands." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7186648) Breanna G. Onboarding Coordinator > "It can be sometimes having a lot of bugs and we have a tech guy full time dedicated to looking after it." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7174050) SS Sarita S. Lead software engineer > "It provides a solid set of tools for managing customer relationships, sales activities, and business processes in one place." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7168307) MG Matt G. Director > "Functionality and many of the issues still exist, which makes it difficult to use and navigate." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967) CT Cameron T. IT Service Desk Analyst > "Dynamic's 365 is a very good customer relationship management tool that allows our business to be productive and organised, by allowing us to maintain essential..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7102024) MG Matt G. Director > "I find Dynamics licenses and cost of maintenance are still very expense for the value provided." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967) LB Lucas B. IT Service Desk Analyst > "My overall experience with Dynamics 365 has been strong because it brings so many moving parts of a business into one connected platform, making it easier to see..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165) KA Khyan A. Manager > "From a value perspective, it can feel expensive if you’re not fully utilising the features." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564) RS Radha S. Legal Assistant > "The seamless connection with Outlook, Teams, Excel, and SharePoint made it easy to manage data, communicate, and collaborate without constantly switching between..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7131752) MS Martina S. VP > "It often feels like a system built for administrators rather than everyday users." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7151264) LB Lucas B. IT Service Desk Analyst > "The platform also feels incredibly adaptable; whether you’re automating workflows, customizing dashboards, or integrating with other Microsoft apps, it gives you..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165) BL Byron L. Software Developer > "The Fixed Asset Module is weird, it appears to be something that was developed back in the ages." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7168689) EW Emma W. Assistant Manager > "The platform includes built-in analytics, AI-driven insights, predictive features (e.g., lead scoring, demand forecasting), and workflow/automation via the Power..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7044966) EI Eva I. business process analyst > "High customizability regrettably also means that design, development, implementation and testing take a huge amount of time." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6510120) LB Lucas B. IT Service Desk Analyst > "One of the things I liked most about Dynamics 365 is how seamlessly it brings different business functions together—sales, service, finance, operations, and..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165) Breanna G. Onboarding Coordinator > "Training new staff on it is difficult." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7174050) VR Verified Reviewer Analyst > "The campaign management features are very effective, especially for marketing events where it’s simple to track who subscribed, who attended, and understand the..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667) JK Josie K. Realtor > "Had some security glitches and I was not able to easily retrieve my lost password and get into my account" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6512807) JP Jonathan P. Digital Content Specialist > "The automation reduces a lot of manual work which I find really helpful and I can smoothly integrate it with the other tools which I use which enhance my work." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7164224) JS Jack S. Finance Director > "It can feel heavy for teams that only need basic functionality." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7078372) VR Verified Reviewer Full Stack Developer > "A great ERP to manage all the invoice related operations and data for large scale entities such as dental clinics." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7179819) ZB Zakaria B. Sales rep > "The interface can be unintuitive at times, requiring extra effort to navigate and customize." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6608807) KA Khyan A. Manager > "Campaign tracking is solid as well, especially when it’s tied properly into reporting, so you can actually see what’s generating pipeline rather than guessing." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564) EI Eva I. business process analyst > "Additionally, bugs are frequent, and seem to appear and disappear in sync with Microsoft updates." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6510120) MB Matt B. Senior Software Engineer at JEOL USA > "The tool is pretty complete and when you use it, you can tell it was designed for businesses that want to better organise how they work after using Salesforce..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7178410) CD Christian D. Manager > "Our experience has been mixed, mostly due to poor implementation partners. While I believe in the power of the software and its capabilities, it does not seem..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6797528) ML Mike L. Global Head of Product Development > "The integration with Excel and Outlook has really made my daily work easier, and the solution adapts well to a company's growth." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7188227) AB Andrew B. Used Parts Assistant Manager > "Cost: For smaller businesses, the pricing may seem a bit high, especially when considering the full range of modules." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6492641) KA Khyan A. Manager > "Early on, it can feel a bit clunky and heavy, especially coming from simpler tools. But once it’s configured properly and the team is aligned on how to use it, it..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564) MG Matt G. Director > "I also find the reporting is atrocious." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967) LB Lucas B. IT Service Desk Analyst > "That unified approach means data flows naturally between teams, giving everyone a clearer picture of customers and processes without jumping between disconnected..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165) DF Denika F. Customer service > "The synching sometimes was off and made it different to find my saved stuff." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6589770) AS Ajay S. Recruitment Manager > "What I like most about Dynamics 365 is its seamless integration with other Microsoft products, powerful customization options, and ability to scale and adapt to a..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6509656) TY Teresa Y. Project Manager > "Dynamics 365 is not a choice I would start with as they are outdated compared to other modern ERP softwares." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6572195) SK Shamsher K. Vertical Head > "Dynamics 365 has many outstanding features such as managing the entire sales cycle, from prospecting to closing deals, offering tools to provide excellent service..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6537206) VR Verified Reviewer designer > "Solution costs can be somewhat steep, especially for small organizations." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6499667) MW Mateja W. Consultant > "The seamless compatibility of Dynamics 365 with other Microsoft products, including Power BI, Azure, and Office 365 has benefits for real-time business..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6709934) Junaid E. National IT Manager > "performance can sometimes lags if not optimized correctly." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7007687) KM Karl M. CISO > "The best part of MS Dynamics was its native integration with many other MS products such as DB Warehouse, Copilot, Azure products, etc." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6660356) JrmC Jérôme C. Data analyst > "The solution is light and not customizable enough" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6573499) DR David R. Innovation director > "What I liked most about Dynamics 365 is its seamless integration with other Microsoft tools, especially Office 365 and Azure, which makes data sharing and..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6557060) MW Mateja W. Consultant > "This application does not become easy to use immediately after it is installed, and can be somewhat difficult to learn for those using it." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6709934) VR Verified Reviewer Owner > "Comprehensive CRM/ERP integration, powerful analytics, seamless Microsoft ecosystem connectivity, and customizable workflows boost efficiency." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6822383) MM Musa M. Software Developer > "Additionally, the initial implementation and ongoing maintenance of Dynamics 365 can be expensive, especially for small and medium-sized enterprises with limited..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6333176) RR Rachid R. business development manager > "It seamlessly connects with other Microsoft products like Office 365, Azure, and Power BI, which makes it a powerful tool for enhancing productivity and..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6592898) JP Jose P. Senior Editos > "There appears to be a disruption in the connection to our primary database, leading to inaccuracies in the data that have not been updated." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6050695) SS Sophie S. Operations Manager > "Great CRM, especially for larger or more complicated businesses, with the capacity to create highly complex custom workflows and data storage and analytics." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6533988) KA Kalli A. Instructor > "Could be a little time consuming first couple of times you use." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6827742) MT Mary T. President > "What I like most about Dynamics 365 is its seamless integration of ERP and CRM features, allowing for better coordination across business processes." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6620212) RG Rne G. Sales > "Visuals aren't great and we usually end up creating reports in PowerBI which incurrs additional setup and resource" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6073356) Sebastian P. Chief Marketing and Customer Experience > "Dynamics 365 has many outstanding features such as managing the entire sales cycle, from prospecting to closing deals, offering tools to provide excellent service..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6511818) MJ Monica J. Financial Analyst > "The application freezes many time. if you want to reverse entry you have to duplicate to zero out the entry" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6417452) AS Ajay S. Recruitment Manager > "My overall experience with Dynamics 365 has been positive due to its robust integration with Microsoft tools, flexibility in customization, and powerful..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6509656) MG MARIE G. Accountant > "Bank recs used to take me 2-3 hours and after the last update it now takes me 8-12 hours." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6247481) AV Alexandra V. People Business Partner > "There are great training resources available for new hires that are learning the system, and the cost has been worth the success of the software." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7125381) RAL ROSA ARLEIA L. GERENTE > "For smaller companies or those without previous experience with CRM/ERP platforms, the initial complexity of implementation and configuration can be challenging." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6373007) Eric N. CRM Consultant > "Cheap CRM that is handy and integrates with the full suite of microsoft solutions which makes it pretty solid for small start-ups." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7109275) FARES H. Accoutant > "some features are hard to tinker with and It needs some customization for our need and sometime it gives us errors" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6446830) KA Khyan A. Manager > "From an SDR lens, the biggest win is visibility and structure in the sales pipeline." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564) MTA Md Tabrez A. Senior Associate > "Sometimes the performance goes wrong, otherwise, all is good." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6581390) AV Alexandra V. People Business Partner > "Outside the lag from being overly customized, the refreshed system now works more efficiently and seamlessly." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7125381) Masud R. owner > "One potential downside of Dynamics 365 is its complexity, which can require significant training and expertise to fully utilize." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6211646) Dixit V. Support Engineer > "Dynamics 365 has been a valuable asset for our business." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6491623) DY Deniz Y. Software Developer > "You have to really invest some tutorial for using 100% of the features which I still can't." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4721856) CD Christian D. Manager > "However, I'm hopeful that it will get to that point with further investment from Microsoft." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6797528) SH Shane H. accounts > "Some users also feel that they are paying for features they don't need or use." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4774867) TF Tayo F. Consultant > "Dynamics 365 has been a valuable asset for our business." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6442219) VR Verified Reviewer Administration > "Having to pay a fee, as I am unemployed" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___5019728) Cristian S. Especialista en marketing > "Learning the platform and tools required a strong investment at the beginning, the results were immediate." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___5061217) RM Renaud M. CCO > "It was ok, but I fund the software to be too cumbersome to use efficiently" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___3727185) RW Ray W. Senior Consultwnt > "Great product to be honest, many different modules. But very good user interface but can be costly for implementation." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7045356) Zakaria G. AQA > "The interface can feel slow and overly complex at times, and advanced customization often requires significant setup and technical knowledge" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7151833) VK Victor K. Freelencer > "Its user-friendly interface and robust features have significantly enhanced our overall efficiency and collaboration." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6165236) AL Andre L. Program Manager > "First, the interface is a bit clunky and unorganized." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6240848) VH Victor H. CEO > "Microsoft Dynamics has the applications a lot of companies use these day, which makes it easy to interact with them." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6076038) JM Justus M. Freelancer > "User interface: Some users may find the user interface of Dynamics 365 to be less intuitive or user-friendly compared to other platforms." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4390542) SB Saurabh B. Area Sales Manager > "Interface is good for PC as well as Mobile." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4299995) JM Justus M. Freelancer > "Additionally, some users may find the user interface to be less intuitive compared to other platforms." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4390542) Blake A. IT Technician > "The integration with our existing Microsoft 365 environment is the biggest plus. Since we're already deep in that ecosystem, having Dynamics 365 pull data from..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7177745) GN Gabriel N. Senior accounting officer > "This version, at least the one used by us, is lacking the following: 1. ability to integrate with other software 2." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___5089251) JP Jonathan P. Digital Content Specialist > "The automation reduces a lot of manual work which I find really helpful and I can smoothly integrate it with the other tools which I use which enhance my work." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7164224) VR Verified Reviewer IT Infrastructure analyst > "Integration: Integrating Dynamics 365 CRM with other systems or third-party applications can be challenging, especially if there is no out-of-the-box integration..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4595262) ML Mike L. Global Head of Product Development > "The integration with Excel and Outlook has really made my daily work easier, and the solution adapts well to a company's growth." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7188227) MM Mary M. Business Development > "integration with some social media like whatsapp is missing" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___5049456) AS Ajay S. Recruitment Manager > "What I like most about Dynamics 365 is its seamless integration with other Microsoft products, powerful customization options, and ability to scale and adapt to a..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6509656) MS Manmohan S. Manager > "The software requires some technical expertise to set up and integrate with other systems, which may not be feasible for some businesses." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4603124) RD Raymond D. Client service Agent > "Ever since I have started using Dynamic 365, this program has made my work has been easier to use and more time efficient." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6509336) CW Cavan W. SDR Leader > "Mostly ok, frustrating and hard to keep up to date." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6588751) AS Adefemi S. Customer service representative > "I like it’s an all round application that makes tasks easy." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6838572) KP Karen P. Quality Engineer > "Changes to the out the box version can be difficult to make" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6008735) NR Nilisha R. Compensation specialist > "Very easy to use." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7100537) VR Verified Reviewer Principal > "Understanding all the finer points of this software is tough—it gets difficult soon after you start using it." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6406125) WL Warren L. General Manager > "Dynamics, like the rest of the Office package, is easy to use and very easy to pickup for someone who's never used it." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6687899) DT Doreen T. Service Manager > "Also, it is easy to get overwhelmed by all the options." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___5084994) LD Linus D. Marketing Director > "Dynamics 365 has a significant customer support players, and this resolves challenges that occur." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6366881) IN Isaiah N. Digital sales manager > "Its customer support is slow at times and one is forced to wait for long" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6009377) TW Toshia W. Owner > "It has a amazing support system build in." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6103696) RC Ryan C. Operations Manager > "Expensive but all good until there is an issue as customer support won't help" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6038713) Mirza S. Software Tester > "I used it mostly for gathering user info and for managing tickets about production incidents, after taking a few days to get used to it, it was very helpful in my..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___3526685) JP Jesus P. IT MANAGER > "Technical support was difficult and implementation was difficult" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#SoftwareAdvice___5048967) AC Anil C. Educator > "Provides personalized connected service and better support across channels. " [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4842375) VR Verified Reviewer App integrations specialist > "Poor support on mac." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6224751) [View Reviews](https://www.capterra.com/p/157279/Dynamics-365/reviews/) VR Verified Reviewer IT Infrastructure Engineer > "It has provided us with a reliable, centralised system to manage finances, operations, and reporting across..." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___7156888) Song L. Full-Stack Engineer > "SaaS information processing is subject to network conditions. If network outages or server disruptions..." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___7097417) ZS Zoe S. Operations Specialist > "There are so many applications and useful tabs to access many reports needed to help you or just easy day to..." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___7124392) AM Athena M. Account Manager > "There are times when I can access it on the browser but error messages keep appearing when I try to access it..." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___6806604) JR Julie R. Ministry leader > "It improves efficiency, it improves decision making by giving real time performance metrics and it's deigned..." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___7014508) VR Verified Reviewer IT Infrastructure Engineer > "Certain processes are not always intuitive, and users may require additional training." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___7156888) Song L. Full-Stack Engineer > "Thanks to its high flexibility for extensions, we've successfully streamlined our own WMS and EDI..." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___7097417) AV Alexandra V. People Business Partner > "D365 has a lot of capability, but we've found that when customizing too much, it can lead to lag with the..." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___6821358) SN Sylla N. Furniture Fabricator > "Dynamics 365 Business Central works well with Microsoft tools and helps manage key business functions like..." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___6625464) JG Justin G. IT Specialist > "Limited customization without AL dev skills; steep learning curve for new users; occasional sync issues with..." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___6857596) Liam M. Head of Operations > "We started out with a team of 5 and now at a team of 60 worldwide, this product is ready and available to..." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___7078349) CD Christian D. Manager > "I also don't like how BC isn't natively integrated with other Microsoft Dynamics products and requires..." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___6839104) AA Alifah A. Accounting Assistant > "Once trained properly on how to use this software it allows you to know what your business's needs are and..." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___6797357) EJ Ethan J. Auditor > "The only issue with dynamics is that it can be very overwhelming without prior experience and is quite..." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___7104397) AM Athena M. Account Manager > "It's an all-in-one that is great for any business and team work, with access to all office tools and to a..." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___6806604) SS Stacey S. Member Services > "They are separated but I have to scroll through a lot of unnecessary options." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___7017410) Hameeda T. Analyst > "Performance is generally fast, and the interface is intuitive once you get used to it." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___7122850) AM Athena M. Account Manager > "Glitches in the app and browser sometimes which cause instability." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___6806604) Liam M. Head of Operations > "It's positive, but ultimately we could get more out of the system, our implementation partner was poor, but..." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___7078349) ZS Zoe S. Operations Specialist > "On top of saving it is not easy to find later." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___7124392) Adam G. Chief Information Technology > "Dynamics 365 allows me to get the requirements from my clients as well as my supplier partners with ease and..." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___5098339) SN Sylla N. Furniture Fabricator > "However, it can be hard to learn at first, and the price is steep." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___6625464) Adam G. Chief Information Technology > "Additionally, Dynamics 365 allows me to onboard new clients, collect and save their data, and easily access..." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___5098339) VR Verified Reviewer Owner > "Some features can be complicated to use." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___6533405) AD Anjalyn D. Accounts Payable and Collections > "What I like the most about business central is the ease in which you can find all the information about your..." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___6627601) VR Verified Reviewer marketing specialist > "These aspects can be challenging when communicating product value to potential customers, especially small..." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___6385429) CD Christian D. Manager > "Being a Microsoft product has innate ease for sign-in and organizational management." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___6839104) SS Susie S. Accounting Manager > "It is difficult to navigate. " [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___6675373) SS Stacey S. Member Services > "Customer support was fantastic and provided quick solutions in a timely manner." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___7017410) VR Verified Reviewer marketing specialist > "This can make it difficult for our marketing efforts when trying to convince potential customers of its ease..." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___6385429) AV Alexandra V. People Business Partner > "D365 is a great ERP packed full of features for mid-sized companies." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___6821358) Dominique F. Team Manager > "We had some problems due to wrong setting, after the intention by the customer service, we went through a..." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___4648754) VR Verified Reviewer Owner > "I love that I can collect payments using this software." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___6533405) KT Krystal T. Software Solutions Assoc > "Relying on the search feature is a bit immature to have to do." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___6278115) CD Christian D. Manager > "I also like how there are many add-ins available as well." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___6839104) SS Susie S. Accounting Manager > "Very costly." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___6675373) AF Austin F. Manager > "Big help in pushing productivity faster." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___6814930) Jose Julian C. Geologist > "Customizations, on the other hand, can be complicated, and pricing might be an issue for small organizations." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___4771425) SL Stephanie L. CEO > "I really like the design, everything is clear and simple yet also well organized" [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___6599417) Gokulnath S. Technical consultant > "Accessing the Back end application(SQL server) is not possible." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___4735966) ADEEL A. Digital Marketing Assistant > "The best option available in Dynamic 365 business central is very flexible planning and forecasting." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___6014917) JW Johan W. Management > "My experience was horrible as partners can deploy the Software but theask you enormous amounts over R200k to..." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___4722698) SS Stacey S. Member Services > "Dynamics 365 was very easy to setup. " [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___7017410) TK Thomas K. Group Finance Manager > "You can't run consolidated AR and AP reports." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___4900538) AV Alexandra V. People Business Partner > "Overall, D365 has been a great resource for our organization." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___6821358) PC Pamela C. Accountant > "Cannot easily and cleanly download reports to Excel. " [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___4830396) MS Manon S. Associate software engineer > "It was easy to integrate our sales and accounting data, making financial tracking a breeze." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___6375886) CM Carlene M. Accounts Payable > "Payment Journal populates every Vendor that has a transaction then you have to choose which one to pay and..." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#SoftwareAdvice___3483671) GT Gaius T. IT Manager > "Very well designed ERP, data structure is very well designed so gives me a lot of confidence in the product" [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___6132578) CJA Cesar Josue A. University Intern > "Users who lack prior experience with CRM or ERP solutions may face a steep learning curve." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___4754036) AD Anjalyn D. Accounts Payable and Collections > "The way it is set up, you have everything at your fingertips!" [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___6627601) SM Salim M. consultant > "The cost initially and on going subs is very high for any business , millions are needed" [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___3847436) VO Victor O. Business Applications Developer > "it’s a detailed ERP software that can function on its own without tiresome integrations even though it has..." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___4344005) JW Johan W. Management > "Business Central support is South Africa does not exist." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___4722698) CM Cheyanne M. Owner > "I love how easy it is to navigate and understand everything." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___6752981) JW Johan W. Management > "I could also not found one accountant who could work in this software for over two years." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___4722698) AM Abhay M. Software developer > "User friendly interface, easy to learn and easy to impliment." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___6651357) Dominique F. Team Manager > "To customize the software s not easy at all." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___4648754) AS ANTHONY S. CEO > "I like all the different options they have for small businesses." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___6470228) TD Tim D. COO > "It leaves us with little functional reporting and a lot of frustrating headaches. " [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#SoftwareAdvice___3430326) AT Asad T. Data Analyst > "Really helpful and easily integrated with POS systems." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___6136645) NH Neal H. Financial Controller > "The product is the product - they will not update to improve it! " [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#SoftwareAdvice___4524692) Dominique F. Team Manager > "Based on it cloud option, we can link operations for more effectiveness and performance." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___4648754) James A. Data analyst > "The system keeps on freezing whereby delaying our customers." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___3689463) Jose Julian C. Geologist > "Overall, Business Central is a good option for companies that want to streamline their processes and increase..." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___4771425) CM Carlene M. Accounts Payable > "Not enough character spaces in some fields. " [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#SoftwareAdvice___3483671) EH Erin H. VP > "It's been easy to implement and setup D365 Business Central." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___6478752) Saurabh M. Microsoft Functional Consultant > "I am not able to find anything to Report at the Moment" [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___3657425) Dominique F. Team Manager > "It is perfect solution for small scale business management." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___4648754) VR Verified Reviewer Managing Director > "Another issue is that running many processes at once can slow it down and this will force you to wait longer." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___2933334) AA Amihan A. program specialist > "Helped the team with making sure they stuck to the proper workflow" [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___4298682) VR Verified Reviewer Freelancer > "There are also some times where it lags and is a bit slow which makes it really irritating." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___2830338) VO Victor O. Business Applications Developer > "It has been a good product in managing business and its resources." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___4344005) VR Verified Reviewer Freelancer > "Some of the features as well are a bit complicated and irritating to use." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___2830338) TK Thomas K. Group Finance Manager > "It does what we need it to do, but there are a lot of improvements that could be made." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___4900538) SG Shauna G. C SManager > "The format is not great for users that aren’t tech savvy." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___2680417) James A. Data analyst > "I have enjoyed working with Microsoft Dynamics 365 Business central ,it's easy to use and the APIs which..." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___3689463) SG Shauna G. C SManager > "The format is not great for users that aren’t tech savvy." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___2680417) RV Remco V. CCO > "We like the outlook integration best." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___4982567) CD Christian D. Manager > "I also don't like how BC isn't natively integrated with other Microsoft Dynamics products and requires..." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___6839104) Hameeda T. Analyst > "Performance is generally fast, and the interface is intuitive once you get used to it." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___7122850) VR Verified Reviewer marketing specialist > "This can make it difficult for our marketing efforts when trying to convince potential customers of its ease..." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___6385429) AD Anjalyn D. Accounts Payable and Collections > "The way it is set up, you have everything at your fingertips!" [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___6627601) Dominique F. Team Manager > "We had some problems due to wrong setting, after the intention by the customer service, we went through a..." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___4648754) AM Abhay M. Software developer > "User friendly interface, easy to learn and easy to impliment." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___6651357) JW Johan W. Management > "Business Central support is South Africa does not exist." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___4722698) VR Verified Reviewer Freelancer > "It's very simple to set up, and I think and it's very intuitive to use." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___2830338) James A. Data analyst > "The system keeps on freezing whereby delaying our customers." [See full review](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#Capterra___3689463) [View Reviews](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/reviews/) ## User interface [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) 4.37 (5,858) [Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/) 4.08 (209) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Accounting 150 Important Activity Dashboard 120 Important Dynamics 365 Top features 34/50 - Access Controls/Permissions - Accounting - Activity Dashboard - AI Copilot - API - Billing & Invoicing - Business Process Automation - Calendar Management - Client Management - Client Portal - Collaboration Tools - Communication Management - Compliance Management - Contact Management - CRM - Customizable Branding - Customizable Fields - Customizable Templates - Data Import/Export - Document Management - Drag & Drop - Electronic Payments - Employee Management - Financial Management - Generative AI - HR Management - Inventory Management - Marketing Automation - Mobile Access - Order Management - Payroll Management - Performance Metrics - Point of Sale (POS) - Productivity Tools - Project Management - Purchase Order Management - Purchasing & Receiving - Quotes/Estimates - Real-Time Data - Reminders - Reporting & Statistics - Sales Automation - Scheduling - Supply Chain Management - Support Ticket Management - Task Management - Third-Party Integrations - Time & Expense Tracking - Time Off Management - Training Management [See all features](https://www.capterra.com/p/157279/Dynamics-365/#features) Dynamics 365 Business Central 23/50 - Access Controls/Permissions - Accounting - Activity Dashboard - AI Copilot - API - Billing & Invoicing - Business Process Automation - Calendar Management - Client Management - Client Portal - Collaboration Tools - Communication Management - Compliance Management - Contact Management - CRM - Customizable Branding - Customizable Fields - Customizable Templates - Data Import/Export - Document Management - Drag & Drop - Electronic Payments - Employee Management - Financial Management - Generative AI - HR Management - Inventory Management - Marketing Automation - Mobile Access - Order Management - Payroll Management - Performance Metrics - Point of Sale (POS) - Productivity Tools - Project Management - Purchase Order Management - Purchasing & Receiving - Quotes/Estimates - Real-Time Data - Reminders - Reporting & Statistics - Sales Automation - Scheduling - Supply Chain Management - Support Ticket Management - Task Management - Third-Party Integrations - Time & Expense Tracking - Time Off Management - Training Management [See all features](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/#features) ### Recognition No recognitions have been awarded to Dynamics 365 No recognitions have been awarded to Dynamics 365 Business Central ### Deployment & support Dynamics 365 Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Dynamics 365 Business Central Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Dynamics 365 - By Microsoft - Located in United States - Founded in 1975 Dynamics 365 Business Central - By Microsoft - Located in United States - Founded in 1975 ## Popular Comparisons [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $50/month Price $20/month 4.3 Features 4.4 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-157279/HubSpot-CRM-vs-Dynamics-365) [Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/)[4.08 (209)](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/reviews/) vs [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,529)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) $8/month Price $38/month 4.0 Features 4.3 3.7 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/190778-212111/QuickBooks-Online-vs-Dynamics-365-Business-Central) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) $50/month Price $25/month 4.3 Features 4.4 4.1 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-157279/Salesforce-vs-Dynamics-365) [Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/)[4.08 (209)](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/reviews/) vs [Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) $8/month Price $31.1/month 4.0 Features 4.2 3.7 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/135618-212111/Odoo-vs-Dynamics-365-Business-Central) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $50/month Price $14/month 4.3 Features 4.3 4.1 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/155928-157279/Zoho-CRM-vs-Dynamics-365) [Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/)[4.08 (209)](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/reviews/) vs [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) $8/month Price $9/month 4.0 Features 4.5 3.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/147657-212111/monday-com-vs-Dynamics-365-Business-Central) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) vs [Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) $50/month Price $31.1/month 4.3 Features 4.2 4.1 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/135618-157279/Odoo-vs-Dynamics-365) [Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/)[4.08 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(209)](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/reviews/) vs [Xero](https://www.capterra.com/p/120109/Xero/)[4.40 (3,329)](https://www.capterra.com/p/120109/Xero/reviews/) $8/month Price $25/month 4.0 Features 4.3 3.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/120109-212111/Xero-vs-Dynamics-365-Business-Central) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) vs [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.24 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) $50/month Price Contact vendor for pricing 4.3 Features 4.2 4.1 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/135757-157279/NetSuite-vs-Dynamics-365) [Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/)[4.08 (209)](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/reviews/) vs 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