---
title: "Compare Dynamics 365 vs HubSpot Sales Hub 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Dynamics 365 and HubSpot Sales Hub based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/157279-214215/Dynamics-365-vs-HubSpot-SalesHub"
page_type: "comparison"
language: "en"
publication_date: "2026-11-09"
---

# Dynamics 365 vs HubSpot Sales Hub Features and Cost Comparison

Last updated November 9th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Dynamics 365HubSpot Sales Hub2/4 selected

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.4 (5,865)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

[HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.5 (506)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

[## Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.4 (5,865)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

Starting Price

$50.00/month

Value-for-Money

4.1

Functionality

4.3

Ease of Use

4.1

Customer Service

4.2

Reviews Sentiment

Based on [5,865 reviews](#user-reviews)

Positive

5,175

Neutral

554

Negative

136

[## HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.5 (506)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.2

Functionality

4.4

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

Based on [506 reviews](#user-reviews)

Positive

468

Neutral

35

Negative

3

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 8,397 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

68%Fit

Missing features

Feature ratings

Data Security

NA

Data Import/Export

4.5

Customizable Fields

NA

Contact Database

4.5

CRM

4.4

73%Fit

Missing features

Feature ratings

Data Security

NA

Data Import/Export

4.6

Customizable Fields

4.3

Contact Database

4.7

CRM

4.8

User satisfaction

User satisfaction

4.4

User reviews[5,865](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

Ease of use

4.1

Functionality

4.3

Value for money

4.1

Customer support

4.2

User satisfaction

4.5

User reviews[506](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.2

Customer support

4.4

Price starts from

Price starts from

$50Per User, Per Month

-   Free version
-   Free trial

Price starts from

$15Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Dynamics 365 is a software that acommodates households, individuals, and enterprises of all sizes.

Best for

HubSpot Sales Hub is the sales platform that turns buyer intent into qualified pipeline and revenue.

## User reviews

Pros & cons

Andrea L.

Innovation Manager

> "It provides a centralized view of customers, invoices, transactions, and business data, making it easier to manage day-to-day operations efficiently."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7186953)

VR

Verified Reviewer

Analyst

> "Another limitation is the lack of functionality to clearly distinguish between a quick “hi/hello” phone call and a more meaningful business conversation - both..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667)

Blake A.

IT Technician

> "The integration with our existing Microsoft 365 environment is the biggest plus. Since we're already deep in that ecosystem, having Dynamics 365 pull data from..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7177745)

Zakaria G.

AQA

> "The interface can feel slow and overly complex at times, and advanced customization often requires significant setup and technical knowledge"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7151833)

Christopher V.

Human Relations

> "With Dynamics, they can track a high-value lead, update a pipeline forecasting model, and review financial compliance metrics without ever truly leaving their..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7186648)

DH

David H.

Customer Service Rep

> "I had to spend some time understanding the different menus, workflows, and settings before I felt comfortable.ervice team with simple needs, the number of..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7211126)

Blake A.

IT Technician

> "For tracking donor relationships and managing contacts across our retail locations it's capable enough, and the reporting dashboards give leadership a decent..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7177745)

Christopher V.

Human Relations

> "No system is perfect, and if anyone tells you Dynamics 365 doesn't have a dark side, they're either selling it to you or they haven't actually had to manage it...."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7186648)

VR

Verified Reviewer

Sales Specialist

> "I’ve been using the Microsoft Sales module for the past year, and it has helped streamline sales processes, improve account management, and provide better..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7155474)

Blake A.

IT Technician

> "This is not a platform you just hand to staff and expect them to figure out, the learning curve is significant and it often feels like you need a dedicated..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7177745)

AB

Amelia B.

Fine Art Director

> "It's been a game-changer for our team's efficiency and productivity, allowing us to streamline processes and gain valuable insights into our business..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7196550)

VR

Verified Reviewer

AI Automation Specialist

> "Getting there costs patience, because the interface is slow and the configuration is spread across several admin surfaces."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7204300)

Christopher V.

Human Relations

> "You deploy exactly what you need to secure your current objectives be it Sales, Finance, or Supply Chain and scale up the architecture as your footprint expands."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7186648)

VR

Verified Reviewer

CEO

> "Sometimes it becomes slow and there are random bugs with invoicing and bank sync."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7150930)

JP

Jessica P.

Sales Operations Manager

> "The dashboard updates in real time, so I can see pipeline changes instantly, and the reporting tools are straightforward to set up without extra training."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7215922)

AV

Arne V.

Controller

> "Often times there is another add-on, that it is easy to forget about needing configuration, because the native solution does not support certain function."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7169974)

SS

Sarita S.

Lead software engineer

> "It provides a solid set of tools for managing customer relationships, sales activities, and business processes in one place."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7168307)

JP

Jonathan P.

Digital Content Specialist

> "Navigating through the user interface and through different modules is bit challenging and the learning phase is kind of steep."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7164224)

CT

Cameron T.

IT Service Desk Analyst

> "Dynamic's 365 is a very good customer relationship management tool that allows our business to be productive and organised, by allowing us to maintain essential..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7102024)

LoL

Léo L.

Lead Management

> "Can sometimes feel a bit complicated to navigate, especially when trying to find specific information or complete certain tasks."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7215682)

LB

Lucas B.

IT Service Desk Analyst

> "My overall experience with Dynamics 365 has been strong because it brings so many moving parts of a business into one connected platform, making it easier to..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165)

MG

Matt G.

Director

> "The system is very cumbersome, users have a hard time self-servicing and need a lot of hand-holding for simple entry and analysis."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967)

EL

Eduardo L.

Safety Coordinator II

> "I like how it brings different business functions together in one place, which makes keeping track of customers, tasks, and data much easier."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7200959)

AB

Amelia B.

Fine Art Director

> "One minor gripe is that the setup process took a bit to figure out, especially for our more junior team members."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7196550)

Sadaf Yusuf M.

HOD

> "It is an absolute powerhouse for large-scale enterprises seeking data unity, though maximizing its full potential requires significant time, budget, and..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7210998)

VR

Verified Reviewer

Analyst

> "The search function, in particular, doesn’t always work as expected, making it frustrating when you’re trying to quickly find contacts or information."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667)

LB

Lucas B.

IT Service Desk Analyst

> "The platform also feels incredibly adaptable; whether you’re automating workflows, customizing dashboards, or integrating with other Microsoft apps, it gives..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165)

Breanna G.

Onboarding Coordinator

> "It can be sometimes having a lot of bugs and we have a tech guy full time dedicated to looking after it."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7174050)

Manish C.

Microsoft Admin

> "It offers strong customization, centralized administration, and scalable cloud capabilities, which make managing users, workflows, and data efficient."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7140945)

VR

Verified Reviewer

Administrative

> "Also occasional bugs and issues might be irritating at times especially after the updates."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7194110)

RS

Radha S.

Legal Assistant

> "The tight integration with tools like Outlook, Teams, Excel, and Power BI made collaboration and data management more seamless, and the ability to customize..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7131752)

MS

Martina S.

VP

> "It often feels like a system built for administrators rather than everyday users."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7151264)

EW

Emma W.

Assistant Manager

> "The platform includes built-in analytics, AI-driven insights, predictive features (e.g., lead scoring, demand forecasting), and workflow/automation via the..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7044966)

BL

Byron L.

Software Developer

> "The Fixed Asset Module is weird, it appears to be something that was developed back in the ages."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7168689)

LB

Lucas B.

IT Service Desk Analyst

> "One of the things I liked most about Dynamics 365 is how seamlessly it brings different business functions together—sales, service, finance, operations, and..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165)

MG

Matt G.

Director

> "Functionality and many of the issues still exist, which makes it difficult to use and navigate."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967)

VR

Verified Reviewer

Analyst

> "The campaign management features are very effective, especially for marketing events where it’s simple to track who subscribed, who attended, and understand the..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667)

MG

Matt G.

Director

> "I find Dynamics licenses and cost of maintenance are still very expense for the value provided."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967)

JP

Jessica P.

Sales Operations Manager

> "It keeps my daily follow‑up list fresh and saves me a few minutes each morning, which is a real win in my busy workflow."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7215922)

Breanna G.

Onboarding Coordinator

> "Training new staff on it is difficult."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7174050)

JP

Jonathan P.

Digital Content Specialist

> "The automation reduces a lot of manual work which I find really helpful and I can smoothly integrate it with the other tools which I use which enhance my work."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7164224)

JS

Jack S.

Finance Director

> "It can feel heavy for teams that only need basic functionality."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7078372)

RS

Radha S.

Legal Assistant

> "I also appreciated its flexibility—being able to customize workflows, dashboards, and reporting allowed it to adapt well to different business needs."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7131752)

KA

Khyan A.

Manager

> "From a value perspective, it can feel expensive if you’re not fully utilising the features."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564)

VR

Verified Reviewer

Full Stack Developer

> "A great ERP to manage all the invoice related operations and data for large scale entities such as dental clinics."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7179819)

ZB

Zakaria B.

Sales rep

> "The interface can be unintuitive at times, requiring extra effort to navigate and customize."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6608807)

VR

Verified Reviewer

AI Automation Specialist

> "What it covers, it covers in depth: the case model holds up, and most of it is reachable from outside the interface, which is what mattered for my work."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7204300)

CD

Christian D.

Manager

> "Our experience has been mixed, mostly due to poor implementation partners. While I believe in the power of the software and its capabilities, it does not seem..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6797528)

KA

Khyan A.

Manager

> "From an SDR point of view, the biggest strength is the depth across pipeline and campaign management. Once it’s properly set up, you’ve got clear visibility..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7129564)

DF

Denika F.

Customer service

> "The synching sometimes was off and made it different to find my saved stuff."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6589770)

MB

Matt B.

Senior Software Engineer at JEOL USA

> "The tool is pretty complete and when you use it, you can tell it was designed for businesses that want to better organise how they work after using Salesforce..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7178410)

Junaid E.

National IT Manager

> "performance can sometimes lags if not optimized correctly."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7007687)

ML

Mike L.

Global Head of Product Development

> "The integration with Excel and Outlook has really made my daily work easier, and the solution adapts well to a company's growth."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7188227)

MW

Mateja W.

Consultant

> "This application does not become easy to use immediately after it is installed, and can be somewhat difficult to learn for those using it."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6709934)

VR

Verified Reviewer

Data Scientist

> "It also integrates well with other Microsoft products, which is useful for managing data and workflows across teams."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7214413)

MG

Matt G.

Director

> "I also find the reporting is atrocious."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7130967)

CC

Christopher C.

Brand Strategy Lead

> "I like how the modules integrate so you can move from sales to invoicing to reporting without losing context."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7195466)

MM

Musa M.

Software Developer

> "Additionally, the initial implementation and ongoing maintenance of Dynamics 365 can be expensive, especially for small and medium-sized enterprises with..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6333176)

VR

Verified Reviewer

Data Scientist

> "The dashboards and reporting tools make it easier to track sales activities and customer data."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7214413)

JP

Jose P.

Senior Editos

> "There appears to be a disruption in the connection to our primary database, leading to inaccuracies in the data that have not been updated."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6050695)

Marquita V.

SALES MANAGER

> "I particularly value its seamless integration with the broader Microsoft ecosystem, which streamlines workflows significantly."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7194228)

KA

Kalli A.

Instructor

> "Could be a little time consuming first couple of times you use."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6827742)

VR

Verified Reviewer

Technical Program Manager

> "A strong point is having customer information, sales activity, and business processes connected in one system."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7200188)

EI

Eva I.

business process analyst

> "High customizability regrettably also means that design, development, implementation and testing take a huge amount of time."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6510120)

LB

Lucas B.

IT Service Desk Analyst

> "That unified approach means data flows naturally between teams, giving everyone a clearer picture of customers and processes without jumping between..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165)

RG

Rne G.

Sales

> "Visuals aren't great and we usually end up creating reports in PowerBI which incurrs additional setup and resource"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6073356)

RS

Radha S.

Legal Assistant

> "The seamless connection with Outlook, Teams, Excel, and SharePoint made it easy to manage data, communicate, and collaborate without constantly switching..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7131752)

MJ

Monica J.

Financial Analyst

> "The application freezes many time. if you want to reverse entry you have to duplicate to zero out the entry"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6417452)

MW

Mateja W.

Consultant

> "The seamless compatibility of Dynamics 365 with other Microsoft products, including Power BI, Azure, and Office 365 has benefits for real-time business..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6709934)

MG

MARIE G.

Accountant

> "Bank recs used to take me 2-3 hours and after the last update it now takes me 8-12 hours."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6247481)

KM

Karl M.

CISO

> "The best part of MS Dynamics was its native integration with many other MS products such as DB Warehouse, Copilot, Azure products, etc."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6660356)

RAL

ROSA ARLEIA L.

GERENTE

> "For smaller companies or those without previous experience with CRM/ERP platforms, the initial complexity of implementation and configuration can be challenging."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6373007)

VR

Verified Reviewer

Owner

> "Comprehensive CRM/ERP integration, powerful analytics, seamless Microsoft ecosystem connectivity, and customizable workflows boost efficiency."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6822383)

JK

Josie K.

Realtor

> "Had some security glitches and I was not able to easily retrieve my lost password and get into my account"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6512807)

AF

Angelica F.

Student

> "I like that Dynamics 365 keeps information organized and makes it easier to manage different tasks in one place."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7215701)

FARES H.

Accoutant

> "some features are hard to tinker with and It needs some customization for our need and sometime it gives us errors"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6446830)

RR

Rachid R.

business development manager

> "It seamlessly connects with other Microsoft products like Office 365, Azure, and Power BI, which makes it a powerful tool for enhancing productivity and..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6592898)

MTA

Md Tabrez A.

Senior Associate

> "Sometimes the performance goes wrong, otherwise, all is good."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6581390)

MT

Mary T.

President

> "What I like most about Dynamics 365 is its seamless integration of ERP and CRM features, allowing for better coordination across business processes."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6620212)

Masud R.

owner

> "One potential downside of Dynamics 365 is its complexity, which can require significant training and expertise to fully utilize."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6211646)

CD

Christian D.

Manager

> "However, I'm hopeful that it will get to that point with further investment from Microsoft."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6797528)

DY

Deniz Y.

Software Developer

> "You have to really invest some tutorial for using 100% of the features which I still can't."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4721856)

Dixit V.

Support Engineer

> "Dynamics 365 has been a valuable asset for our business."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6491623)

SH

Shane H.

accounts

> "Some users also feel that they are paying for features they don't need or use."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4774867)

TF

Tayo F.

Consultant

> "Dynamics 365 has been a valuable asset for our business."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6442219)

VR

Verified Reviewer

Administration

> "Having to pay a fee, as I am unemployed"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___5019728)

VR

Verified Reviewer

Principal

> "Driving revenue growth"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6406125)

RM

Renaud M.

CCO

> "It was ok, but I fund the software to be too cumbersome to use efficiently"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___3727185)

VR

Verified Reviewer

AI Automation Specialist

> "What it covers, it covers in depth: the case model holds up, and most of it is reachable from outside the interface, which is what mattered for my work."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7204300)

Zakaria G.

AQA

> "The interface can feel slow and overly complex at times, and advanced customization often requires significant setup and technical knowledge"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7151833)

EL

Eduardo L.

Safety Coordinator II

> "The interface is pretty straightforward once you get familiar with it, and there are plenty of features to help streamline everyday work."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7200959)

AL

Andre L.

Program Manager

> "First, the interface is a bit clunky and unorganized."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6240848)

RW

Ray W.

Senior Consultwnt

> "Great product to be honest, many different modules. But very good user interface but can be costly for implementation."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7045356)

JM

Justus M.

Freelancer

> "User interface: Some users may find the user interface of Dynamics 365 to be less intuitive or user-friendly compared to other platforms."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4390542)

VK

Victor K.

Freelencer

> "Its user-friendly interface and robust features have significantly enhanced our overall efficiency and collaboration."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6165236)

JM

Justus M.

Freelancer

> "Additionally, some users may find the user interface to be less intuitive compared to other platforms."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4390542)

Blake A.

IT Technician

> "The integration with our existing Microsoft 365 environment is the biggest plus. Since we're already deep in that ecosystem, having Dynamics 365 pull data from..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7177745)

VR

Verified Reviewer

IT Infrastructure analyst

> "Integration: Integrating Dynamics 365 CRM with other systems or third-party applications can be challenging, especially if there is no out-of-the-box..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4595262)

JP

Jonathan P.

Digital Content Specialist

> "The automation reduces a lot of manual work which I find really helpful and I can smoothly integrate it with the other tools which I use which enhance my work."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7164224)

MS

Manmohan S.

Manager

> "The software requires some technical expertise to set up and integrate with other systems, which may not be feasible for some businesses."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4603124)

ML

Mike L.

Global Head of Product Development

> "The integration with Excel and Outlook has really made my daily work easier, and the solution adapts well to a company's growth."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7188227)

GN

Gabriel N.

Senior accounting officer

> "This version, at least the one used by us, is lacking the following: 1. ability to integrate with other software 2."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___5089251)

Marquita V.

SALES MANAGER

> "I particularly value its seamless integration with the broader Microsoft ecosystem, which streamlines workflows significantly."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7194228)

IO

Ioannis O.

CEO

> "Integrating LinkedIn contacts is somewhat complicated."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4617245)

AS

Adefemi S.

Customer service representative

> "I like it’s an all round application that makes tasks easy."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6838572)

CW

Cavan W.

SDR Leader

> "Mostly ok, frustrating and hard to keep up to date."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6588751)

NR

Nilisha R.

Compensation specialist

> "Very easy to use."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7100537)

VR

Verified Reviewer

Principal

> "Understanding all the finer points of this software is tough—it gets difficult soon after you start using it."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6406125)

WL

Warren L.

General Manager

> "Dynamics, like the rest of the Office package, is easy to use and very easy to pickup for someone who's never used it."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6687899)

KP

Karen P.

Quality Engineer

> "Changes to the out the box version can be difficult to make"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6008735)

RD

Raymond D.

Client service Agent

> "Ever since I have started using Dynamic 365, this program has made my work has been easier to use and more time efficient."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6509336)

Lautaro D.

HelpDesk N1

> "However, there are also some disadvantages to Dynamics 365."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4782110)

LD

Linus D.

Marketing Director

> "Dynamics 365 has a significant customer support players, and this resolves challenges that occur."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6366881)

RC

Ryan C.

Operations Manager

> "Expensive but all good until there is an issue as customer support won't help"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6038713)

TW

Toshia W.

Owner

> "It has a amazing support system build in."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6103696)

VR

Verified Reviewer

App integrations specialist

> "Poor support on mac."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6224751)

Mirza S.

Software Tester

> "I used it mostly for gathering user info and for managing tickets about production incidents, after taking a few days to get used to it, it was very helpful in..."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___3526685)

MF

Michael F.

Principal Developer

> "Administration is rather confusing, and we end up needing support from Microsoft to support certain apps."

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4320248)

AC

Anil C.

Educator

> "Provides personalized connected service and better support across channels. "

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4842375)

IN

Isaiah N.

Digital sales manager

> "Its customer support is slow at times and one is forced to wait for long"

[See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6009377)

[View Reviews](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

SS

Stacy S.

Sales Marketing Coordinator

> "The seamless integration with marketing tools and automation features helps streamline the entire sales pipeline, making it..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7180457)

VR

Verified Reviewer

Business Development

> "Advanced forecasting and territory management may not meet needs of large, complex sales teams."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7046801)

SS

Stacy S.

Sales Marketing Coordinator

> "It centralizes all sales activities—contact management, deal tracking, email communication, and reporting—into one platform,..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7180457)

VR

Verified Reviewer

Consultant

> "The implementation of workflows is tedious and can necessitate a HubSpot expert to be employed."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7080293)

VR

Verified Reviewer

Business Development

> "All-in-One Unified CRM Platform that combines marketing, sales, service, chat, and CRM in one hub—no need for shoehorned..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7046801)

VR

Verified Reviewer

CEO

> "To make matters worse, HubSpot's support staff is thoroughly incompetent and provided no help whatsoever."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7195637)

Jerguz A.

Project Manager

> "I like HubSpot Sales Hub for its detailed features when it comes to dividing up contacts and seeing the activities done in..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7118731)

AG

Ana G.

Business development

> "There are also times when i search a specific person and the search bar results do not match."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6808795)

VR

Verified Reviewer

Sales Developement

> "The ability to track accounts over time in hubspot is important to our business."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7195352)

Laurie M.

BDR

> "I am not a big fan of the task manager yet, I am still learning to search and manage tasks but it does not seem that I can..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7001761)

SS

Samuel S.

CoFounder

> "The platform is powerful, although getting the most value from it requires investing some time in setting up the right..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7200879)

Willem G.

Commercial manager

> "The pricing became ridiculously expensive."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7155807)

SS

Samuel S.

CoFounder

> "It gives our team clear visibility into leads, follow-ups, deal stages, and overall pipeline activity."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7200879)

Himaanshu L.

Team Lead- Customer Success

> "The cost is on higher side, and it takes time to understand functions."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6681832)

Branko J.

Sales Operations Associate

> "What I liked most about HubSpot Sales Hub was how easy it was to use while still giving our team powerful tools like pipeline..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7129510)

MW

Maxi W.

Controller

> "Basically every automation feature comes with high additional costs."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6665091)

NW

Nolan W.

Head of Sales

> "Sales Hub replaced the Prospecting Hub on Hubspot, and I love the streamlined nature of keeping up with Tasks due, overdue and..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6769814)

JW

James W.

Revenue Ops Manager

> "The level of customisation and functionality on the sales side is lacking compared to other providers such as Salesforce."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6299616)

SS

Samuel S.

CoFounder

> "The automation and reporting features are also very useful as the sales team grows."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7200879)

Brandon E.

Sales Specialist

> "In certain cases, Hubspot will mark the email as invalid, causing a bounce."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6238660)

SS

Samuel S.

CoFounder

> "The biggest advantage is having the entire sales process centralized in one place."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7200879)

RC

Rafael C.

ENGINEER

> "It is difficult to use for the post sales teams that need to keep track of each item in the warehouse."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6038593)

SS

Samuel S.

CoFounder

> "Overall, HubSpot Sales Hub has been a very useful CRM for structuring our sales operations."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7200879)

VR

Verified Reviewer

CTO

> "The list building and mailing functions are a little bit tricky."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6150256)

Sara Gabriela C.

Outdoor Living Consultant

> "While it is very helpful to receive, track, and organize leads; you can also get live notifications, replies, or changes made."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6776137)

Miodrag C.

Enterprise Account Executive

> "Sometimes it is not that easy to catch if it fails to associate an owner for example, sometimes you simply have to dig through..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6180629)

Eric T.

Managing Member

> "We ended up moving the client to a third party provider that had a more feature rich application"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7101705)

VR

Verified Reviewer

VP of Sales and Marketing

> "There are some nuances that make the solution clunky like the email template builder and the custom analytics dashboard..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4573768)

LM

Lindsey M.

Director of Marketing Operations

> "The HubSpot Sales Hub has been a good way for us to monitor sales efforts with both employees and contractors"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6829688)

FrR

Fka runo R.

Manager

> "The only problem is the price – it can get expensive as the team grows."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6574527)

KK

Kayla K.

Sales Enablement

> "The integration with our CRM and automation features makes tracking and managing leads super easy."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6681083)

VR

Verified Reviewer

Owner

> "Hubspot gets more expensive with the more features that you need."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6238607)

Willem G.

Commercial manager

> "The product is very good.its super easy to use the support is awesome and the system has great integrations"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7155807)

MB

Michael B.

Director

> "I would say the negative aspects of Hubspot CRM are, the need for paid plugins, and complicated pricing structure."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4541843)

SJ

Stefanny J.

Project Manager

> "The mobile app is clean and lets me move deals while standing in airport security."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6847265)

JB

Joel B.

Administrative Secretary

> "The user interface could be better, even after using it for a while, I find it difficult to navigate when I am doing more..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4606991)

Babatunde O.

SEO Marketer

> "Hubspot sales hub's prospecting and lead generation features helps our business grow."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6794847)

HG

Haley G.

Sales Admin

> "My only complaint so far has been the transfer of our CRM data over from our previous software to this one."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4517208)

JM

Jeff M.

Account Manager

> "It's easy enough to set up automations and tracks a large nmubers of contacts and interactions very well for the price you pay..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6885394)

ML

Mark L.

VP, Sales

> "Too many sales and marketing emails until I turned that off in my preference center."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4289288)

BN

Bolortuya N.

Business Operations Manager

> "It can house thousands of leads and customers allowing us to have all of our customer lists on one place which allows easy..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6066935)

JM

Jordano M.

Técnico telecom

> "I didn't like the phone call, we have to click many times to make just one call"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4525234)

Babatunde O.

SEO Marketer

> "Apart from that we are able to add teamates which also makes smart collaboration possible."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6794847)

JB

Joel B.

Administrative Secretary

> "A couple of things make it difficult for me to use HubSpot Sales Hub."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4606991)

SJ

Stefanny J.

Project Manager

> "Still, we’re watching costs as we scale and hope AI reporting matures, but the ROI so far is a clear win."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6847265)

AS

Anushka S.

Content writer

> "There are occasional bugs and glitches in the platform.2."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4996467)

TL

Thomas L.

Marketing Director

> "Broad range of very useful features which combine to offer great sales tools - would say it's almost indispensable to our team..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6869289)

SS

Steven S.

Managing Member

> "Barrage of recommendations to upsell can be distracting from actual use of the product."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4362352)

DH

Daniel H.

Community Marketing Specialist

> "Sales Hub integrates effortlessly with our outbound enablement tech."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6690615)

SG

Sofia G.

Recruitment consultant

> "for someone who may not be good with systems it could have been quite difficult for someone to use."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4598857)

TS

Theresa S.

Senior Account Executive

> "Best are the functions Sequences, Snippets and Task Management"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6789660)

AD

Alioune D.

CEO

> "It's a bit expensive for my taste, he thought about reviewing the price"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4419769)

AG

Ana G.

Business development

> "Overall it helped me track my deals and emails well."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6808795)

NM

Nessim M.

Head of Marketing

> "Design outdated"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4323781)

Jerguz A.

Project Manager

> "Easier to flip from one contact card to another would be a good start"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7118731)

Nicole J.

Co-Founder

> "The automatic contact log through Gmail integration can be overwhelming - it captures everything and adds a lot of noise to..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3114435)

MP

Mateja P.

Talent Acquisition Manager

> "The biggest advantage is the sequences and collaboration across the entire customer team."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6829277)

VR

Verified Reviewer

Director of Sales and Marketing

> "I have had some issues with how documents are managed and I did have a request for the ability to add customizable task..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#GetApp___3185472)

LB

Lindsey B.

Relationship Director

> "We were mandated to use HubSpot in my previous sales role and I fund it to be pretty useful."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6685682)

AB

Audrey B.

Marketing strategy manager

> "it is quite expensive."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4373022)

AG

Annie G.

Marketing Manager

> "It has a lot of features and opportunities for both sales and marketing teams"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6635489)

Kristi A.

PR & Marketing Manager

> "The tiered plan system is a bit frustrating when you (understandably) find out that you don’t have access to the most powerful..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___2813226)

NC

Natalie C.

Business Development Advisor

> "My clients were able to follow along and assess the progress on their end with zero difficulty."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6816342)

Juan M.

Growth Marketer

> "Workflow automation faces the same problem. As you start sophisticating your sales and marketing operations Hubspots tools may..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3057578)

WO

William O.

BDR

> "It's simple and powerful. If you want to use it in a basic CRM way, it can do that."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6626296)

VT

Vimal T.

Founder

> "HubSpot is great but the information or the ideas documented may be not for all kind of business specially for our business..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___2608565)

Brandon E.

Sales Specialist

> "Not only does it allow us to monitor all of our potential clients, but it also makes our daily contact much less stressful."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6238660)

VR

Verified Reviewer

Consultant

> "Although calling directly from HubSpot is a great feature, it was not possible to call to some specific countries at all which..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3030907)

CI

Christine I.

Business Intelligence Analyst

> "It has extensive lead scoring capabilities that help us to identify and focus on promising leads."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6095597)

OS

Oliver S.

Commercial Director

> "There is nothing I don't like about the software, the most important thing prior to rolling it out however is to make sure you..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3166030)

TR

Tomi R.

Marketing and Sales Advisor

> "The HubSpot Sales Hub is my go-to product for managing my own sales and those of my sales team."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6424583)

CS

Cam S.

Student

> "Navigating across tabs sometimes is confusing and creating new clients takes several clicks."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___2804497)

CI

Christine I.

Business Intelligence Analyst

> "Hubspot sales hub has been a great cornerstone that has enabled us to accelerate sales and effectively track leads."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6095597)

ST

Steve T.

Owner

> "I just had an issue where all my emails were getting sent to spam but only if I sent them from Hubspot."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3077899)

CI

Christine I.

Business Intelligence Analyst

> "The analytics it provides us with, have been valuable in helping us to make data driven sales strategies."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6095597)

ST

Steve T.

Owner

> "So I contacted them about it but kept getting sent to their sales team and all the sales team did was send me links to..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3077899)

DG

Daniela G.

Founder

> "Very good product that offers interesting features in the free version."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6752384)

SM

Scott M.

Salesman

> "Sometimes the system hiccups and transfers leads that it shouldn't to other salespersons."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___2634839)

DMC

Dawn-Marie C.

Tradeshow Sales Management

> "Following the lead progression is simplified and intuitive."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6660706)

KM

Kristen M.

Hubspot Admin

> "Also YOU CAN'T CREATE A CUSTOMISED MEETING BOOKING CONFIRMATION - what...???!!!"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3180865)

NW

Nolan W.

Head of Sales

> "Sales Hub replaced the Prospecting Hub on Hubspot, and I love the streamlined nature of keeping up with Tasks due, overdue and..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6769814)

VR

Verified Reviewer

VP of Sales and Marketing

> "There are some nuances that make the solution clunky like the email template builder and the custom analytics dashboard..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4573768)

DMC

Dawn-Marie C.

Tradeshow Sales Management

> "Following the lead progression is simplified and intuitive."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6660706)

JB

Joel B.

Administrative Secretary

> "The user interface could be better, even after using it for a while, I find it difficult to navigate when I am doing more..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4606991)

Miodrag C.

Enterprise Account Executive

> "The support and articles you can find online for guidance are limitless!"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6180629)

JB

Joel B.

Administrative Secretary

> "A couple of things make it difficult for me to use HubSpot Sales Hub."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4606991)

SS

Sara S.

Inside Sales

> "Hubspot Is a very detailed CRM with all the possible customization that you need."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4199565)

SG

Sofia G.

Recruitment consultant

> "for someone who may not be good with systems it could have been quite difficult for someone to use."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4598857)

Kyle M.

Account-Based Marketing Manager

> "Hubspot has become so integrated into our day-to-day operations that all new platforms we intend to use must first prove that..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3534159)

VR

Verified Reviewer

CEO

> "To make matters worse, HubSpot's support staff is thoroughly incompetent and provided no help whatsoever."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7195637)

FF

Fabio F.

HeadOps

> "Integration is seamless, and requires no effort to get everything running."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4468075)

ST

Steve T.

Owner

> "For me the customer service and big cost for paid options is a HUGE drawback."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3077899)

WO

William O.

BDR

> "It's simple and powerful. If you want to use it in a basic CRM way, it can do that."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6626296)

KM

Kristen M.

Hubspot Admin

> "Honestly, being a Hubspot customer is a very frustrating experience."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3180865)

[View Reviews](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

## User interface

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

4.37 (5,865)

4.53 (506)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

Activity Tracking

150

Important

Adaptive Learning

120

Important

Dynamics 365

18/50

-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   AI Text Generation
-   Alerts/Notifications
-   API
-   Audience Targeting
-   Autonomous Task Execution
-   Batch Processing
-   Brand Tracking
-   Breadth of Partner Applications
-   Business Card/Badge Scanning
-   Calendar Management
-   Calendar/Reminder System
-   Calendar Sync
-   Call Center Features
-   Campaign Management
-   Case Management
-   Channel Management
-   Collaboration Tools
-   Commission Management
-   Communication Management
-   Contact Database
-   Contact Management
-   Content Management
-   Contract/License Management
-   CRM
-   Cross-system Integration
-   Customer Contract Management
-   Customer Database
-   Customer Engagement
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Social Profiles
-   Customer Support
-   Customer Support Portal
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Customization
-   Data Import/Export
-   Data Import & Export Tools
-   Data Security
-   Data Visualization
-   Deal Management
-   Decision Making
-   Desktop Integration
-   Document & Content Mgmt.
-   Document Management

[See all features](https://www.capterra.com/p/157279/Dynamics-365/#features)

HubSpot Sales Hub

Top features

21/50

-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   AI Text Generation
-   Alerts/Notifications
-   API
-   Audience Targeting
-   Autonomous Task Execution
-   Batch Processing
-   Brand Tracking
-   Breadth of Partner Applications
-   Business Card/Badge Scanning
-   Calendar Management
-   Calendar/Reminder System
-   Calendar Sync
-   Call Center Features
-   Campaign Management
-   Case Management
-   Channel Management
-   Collaboration Tools
-   Commission Management
-   Communication Management
-   Contact Database
-   Contact Management
-   Content Management
-   Contract/License Management
-   CRM
-   Cross-system Integration
-   Customer Contract Management
-   Customer Database
-   Customer Engagement
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Social Profiles
-   Customer Support
-   Customer Support Portal
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Customization
-   Data Import/Export
-   Data Import & Export Tools
-   Data Security
-   Data Visualization
-   Deal Management
-   Decision Making
-   Desktop Integration
-   Document & Content Mgmt.
-   Document Management

[See all features](https://www.capterra.com/p/214215/HubSpot-SalesHub/#features)

### Recognition

No recognitions have been awarded to Dynamics 365

No recognitions have been awarded to HubSpot Sales Hub

### Deployment & support

Dynamics 365

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

HubSpot Sales Hub

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Dynamics 365

-   By Microsoft
-   Located in United States
-   Founded in 1975

HubSpot Sales Hub

-   By HubSpot
-   Located in United States
-   Founded in 2012

## Popular Comparisons

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,865)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,493)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

$50/month

Price

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4.3

Features

4.4

4.1

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/152373-157279/HubSpot-CRM-vs-Dynamics-365)

[HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.53 (506)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,493)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

$15/month

Price

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4.4

Features

4.4

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/152373-214215/HubSpot-CRM-vs-HubSpot-SalesHub)

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,865)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (19,024)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$50/month

Price

$25/month

4.3

Features

4.4

4.1

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-157279/Salesforce-vs-Dynamics-365)

[HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.53 (506)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (19,024)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$15/month

Price

$25/month

4.4

Features

4.4

4.4

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-214215/Salesforce-vs-HubSpot-SalesHub)

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,865)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (7,010)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$50/month

Price

$14/month

4.3

Features

4.3

4.1

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/155928-157279/Zoho-CRM-vs-Dynamics-365)

[HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.53 (506)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (7,010)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$15/month

Price

$14/month

4.4

Features

4.3

4.4

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/155928-214215/Zoho-CRM-vs-HubSpot-SalesHub)

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,865)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

vs

[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.19 (1,341)](https://www.capterra.com/p/135618/Odoo/reviews/)

$50/month

Price

$31.1/month

4.3

Features

4.2

4.1

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135618-157279/Odoo-vs-Dynamics-365)

[HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.53 (506)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (745)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

$15/month

Price

$7/year

4.4

Features

4.5

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/204998-214215/Bigin-by-Zoho-CRM-vs-HubSpot-SalesHub)

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,865)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (745)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

$50/month

Price

$7/year

4.3

Features

4.5

4.1

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/157279-204998/Dynamics-365-vs-Bigin-by-Zoho-CRM)

[HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.53 (506)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

vs

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (630)](https://www.capterra.com/p/210630/Kylas/reviews/)

$15/month

Price

$250/month

4.4

Features

4.7

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/210630-214215/Kylas-vs-HubSpot-SalesHub)

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,865)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

vs

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.24 (2,086)](https://www.capterra.com/p/135757/NetSuite/reviews/)

$50/month

Price

Contact vendor for pricing

4.3

Features

4.2

4.1

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135757-157279/NetSuite-vs-Dynamics-365)

[HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.53 (506)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

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$15/month

Price

$20/month

4.4

Features

4.3

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/152769-214215/eWay-CRM-vs-HubSpot-SalesHub)