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Dynamics 365 vs SAP Business One: Which is a better fit?

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What's your intended use case?
Summary
Key features rated by users
Features selected based on 1,077 reviews from Business Management users.
% Fit
Missing features
Feature ratings
Payroll Management
4.2
Collaboration Tools
4.5
Real-Time Data
NA
Accounting
NA
API
NA
% Fit
Missing features
Not enough reviews
Feature ratings
Payroll Management
2.8
Collaboration Tools
NA
Real-Time Data
4.3
Accounting
4.5
API
NA
User satisfaction
4.4
User reviews5,788
Ease of use
4.1
Functionality
4.3
Value for money
4.1
Customer support
4.2
4.3
User reviews328
Ease of use
3.9
Functionality
4.3
Value for money
4.0
Customer support
4.0
Price starts from
--
Not provided by vendor
Free version
Free trial
--
Yearly subscription
Free version
Free trial
Best for

Dynamics 365's plans can accommodate for households, individuals, or even enterprises.

SAP Business One is designed specifically for small & midsize businesses active within consumer products, industrial machinery and components, professional services, retail & wholesale distribution.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-ff60a7d0-8421-4c70-7073-08db7e7d2253
Adoba Y
Product
4.0

Adoba: Hi everyone, my name is Adoba. I lead technical and product at Alphora, a team of roughly seven to nine. I rate Dynamics at a four out of five. So we use Dynamics most for sales and our marketing. The sales Microsoft relationship, sales is a big part of what we do. We also use the service part, which is the customer service. The marketing part of Microsoft Dynamics help us keep in touch with our customers and our sales reps with the product. So being in the Microsoft ecosystem is one of the best things with Dynamics. You have access to the entire product line that just works seamlessly together. Like I said, we do sales, CRM, marketing. All of those things are the individual products that we considered, but Microsoft was able to bring them together. The product for our sales, which we use the most, has really grown. The features that they've added has just been tremendous, and that's the best part about Microsoft Dynamics for us. I think there's always an issue with seat based billing, which is what we have with Dynamics today. I think that's just the biggest issue, and sometimes I think being part of the ecosystem of having access to Microsoft Dynamics to their products is an advantage but sometimes it can also be a disadvantage because, for us, we had everything siloed before in different other products but when we decided to use Dynamics we had to bring sales together into one product, bring marketing together into one product, bring our [inaudible 00:01:22] together into one product. That's sort of a disadvantage. I'm not sure how well these three things are able to work outside of each other if they're not connected under the same system so it was a huge consideration for us and I think for anyone who is wanting to use Dynamics.

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Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Accounting
388
Important

Dynamics 365

Top Features
32/50
  • Access Controls/Permissions
  • Accounting
  • API
  • Business Process Automation
  • Client Management
  • Client Portal
  • Communication Management
  • Customizable Fields
  • Drag & Drop
  • Electronic Payments
  • Order Management
  • Productivity Tools
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real-Time Data
  • Reminders
  • Sales Automation
  • Time Off Management
  • Activity Dashboard
  • Billing & Invoicing
  • Calendar Management
  • Collaboration Tools
  • Compliance Management
  • Contact Management
  • CRM
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Employee Management
  • Financial Management
  • HR Management
  • Inventory Management
  • Marketing Automation
  • Mobile Access
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Project Management
  • Purchase Order Management
  • Reporting & Statistics
  • Scheduling
  • Supply Chain Management
  • Support Ticket Management
  • Task Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Training Management
  • Vendor Management
  • Workflow Management
See All features
Hide Business Management Software Features -

SAP Business One

27/50
Show Business Management Software Features +
Dynamics 365
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
SAP Business One
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Dynamics 365
  • By Microsoft
  • Located in United States
  • Founded in 1975
SAP Business One
  • By SAP
  • Located in Germany
  • Founded in 1999
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