Capterra Logo
Helping businesses choose better software since 1999

Dynamics 365 vs Viewpoint Field View: Which is a better fit?

Updated on January 16th, 2025
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Summary
Key features rated by users
Features selected based on 4,334 reviews from Field Service Management users.
% Fit
Missing features
Feature ratings
Mobile Access
4.3
Scheduling
4.5
Billing & Invoicing
4.5
Maintenance Scheduling
4.6
Quotes/Estimates
NA
% Fit
Missing features
Not enough reviews
Feature ratings
Mobile Access
4.1
Scheduling
4.5
Billing & Invoicing
NA
Maintenance Scheduling
NA
Quotes/Estimates
NA
User satisfaction
4.4
User reviews5,786
Ease of use
4.1
Functionality
4.3
Value for money
4.1
Customer support
4.2
4.1
User reviews33
Ease of use
3.6
Functionality
3.8
Value for money
3.8
Customer support
4.1
Price starts from
--
Not provided by vendor
Free version
Free trial
--
Monthly subscription
Free version
Free trial
Best for

Dynamics 365's plans can accommodate for households, individuals, or even enterprises.

The UK's top construction companies choose Viewpoint Solutions to help deliver projects on time and on budget.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-ff60a7d0-8421-4c70-7073-08db7e7d2253
Adoba Y
Product
4.0

Adoba: Hi everyone, my name is Adoba. I lead technical and product at Alphora, a team of roughly seven to nine. I rate Dynamics at a four out of five. So we use Dynamics most for sales and our marketing. The sales Microsoft relationship, sales is a big part of what we do. We also use the service part, which is the customer service. The marketing part of Microsoft Dynamics help us keep in touch with our customers and our sales reps with the product. So being in the Microsoft ecosystem is one of the best things with Dynamics. You have access to the entire product line that just works seamlessly together. Like I said, we do sales, CRM, marketing. All of those things are the individual products that we considered, but Microsoft was able to bring them together. The product for our sales, which we use the most, has really grown. The features that they've added has just been tremendous, and that's the best part about Microsoft Dynamics for us. I think there's always an issue with seat based billing, which is what we have with Dynamics today. I think that's just the biggest issue, and sometimes I think being part of the ecosystem of having access to Microsoft Dynamics to their products is an advantage but sometimes it can also be a disadvantage because, for us, we had everything siloed before in different other products but when we decided to use Dynamics we had to bring sales together into one product, bring marketing together into one product, bring our [inaudible 00:01:22] together into one product. That's sort of a disadvantage. I'm not sure how well these three things are able to work outside of each other if they're not connected under the same system so it was a huge consideration for us and I think for anyone who is wanting to use Dynamics.

How Capterra sources reviews
View all video reviews
No video reviews yet
User interface
157279 video thumbnail}
1 Video
No videos provided by vendor
157279
3 screenshots
240802
4 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Accounting Integration
207
Important
Activity Dashboard
388
Important

Dynamics 365

Top Features
17/39
  • Accounting Integration
  • Alerts/Notifications
  • API
  • Contract/License Management
  • Customizable Fields
  • Customizable Forms
  • Documentation Management
  • Drag & Drop
  • Electronic Signature
  • File Storage
  • Forms Management
  • GPS
  • Monitoring
  • Online Time Clock
  • Payment Collection in the Field
  • Quotes/Estimates
  • Real-Time Data
  • Resource Allocation
  • Routing
  • Service History
  • Service Level Agreement (SLA) Management
  • Workforce Management
  • Activity Dashboard
  • Activity Tracking
  • Billing & Invoicing
  • Calendar Management
  • Contact Database
  • CRM
  • Dispatch Management
  • Inventory Management
  • Maintenance Scheduling
  • Mobile Access
  • Reporting & Statistics
  • Scheduling
  • Self Service Portal
  • Status Tracking
  • Third-Party Integrations
  • Workflow Management
  • Work Order Management
See All features
Hide Field Service Management Software Features -

Viewpoint Field View

12/39
Show Field Service Management Software Features +
Dynamics 365
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Viewpoint Field View
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Dynamics 365
  • By Microsoft
  • Located in United States
  • Founded in 1975
Viewpoint Field View
  • By Trimble
  • Located in United States
  • Founded in 1978
Need a Little Help?

Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.

Recommendations

Products similar to those you're currently comparing: