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Best for mid and small businesses, monday CRM is a fully-customizable and AI-powered CRM that enables revenue to sell faster and streamline communications with innovative tools.
Dynamics 365's plans can accommodate for households, individuals, or even enterprises.
I think it's great because it has extensive documentation and support resources, which has been of great help to me to resolve any questions or problems that may arise.
When navigating the user-interface, it can have lagged. Its desktop version for mac is troublesome as compared to the online version and is annoying.
Its interface is very friendly, it is easy to use and you have the necessary tools to achieve good performance at work. I love private pizzarrones, it's a good point within the software.
This removes the problem of having duplicate calls to our customers. It is bad customer service to call a prospect more than once.
The balance of its simplicity and functionality is just genius. A very simple, super responsive and yet customisable workflow organization app that can really do much more than it was intended for.
Some softwares try to "do it all" and in the process get clunkly and confusing.
This is the best platform I've trialed and I am super excited to be using it with my team. Plus, their customer support is a dream - I got a fast response from a friendly team member straight away.
Hard to prioritise jobs. Hard to get a sense of everything not done for one contact.
I will recommend Dynamics 365 to everyone who is searching for the best CRM/ERP software on the grounds that nothing is superior.
There is fraud protection as well and MFA which ensures valid users are logging in.
I love the marketing feature and I am still learning how I can improve my sales this is my most important part of the software. I highly recommend this software.
Bad reporting (you need to have a Power B1). Due to customization, it is difficult to manage the users and permission given.
It is easy to use, and the abilities of the software are not equaled by its competitors. Account management resources that will keep you on a fantastic spot are available in this software.
Data storage limits is one of most annoying feature should have more storage so we can provide uninterrupted support to the customer.
Superb experience especially with the UI and portal, everything is wells structured and all in one place with a exceptional customization experience. Made my work easier and love it for that.
Difficult to use at the start or being a beginner it's very hard and limited feature in mobile app.
Adoba: Hi everyone, my name is Adoba. I lead technical and product at Alphora, a team of roughly seven to nine. I rate Dynamics at a four out of five. So we use Dynamics most for sales and our marketing. The sales Microsoft relationship, sales is a big part of what we do. We also use the service part, which is the customer service. The marketing part of Microsoft Dynamics help us keep in touch with our customers and our sales reps with the product. So being in the Microsoft ecosystem is one of the best things with Dynamics. You have access to the entire product line that just works seamlessly together. Like I said, we do sales, CRM, marketing. All of those things are the individual products that we considered, but Microsoft was able to bring them together. The product for our sales, which we use the most, has really grown. The features that they've added has just been tremendous, and that's the best part about Microsoft Dynamics for us. I think there's always an issue with seat based billing, which is what we have with Dynamics today. I think that's just the biggest issue, and sometimes I think being part of the ecosystem of having access to Microsoft Dynamics to their products is an advantage but sometimes it can also be a disadvantage because, for us, we had everything siloed before in different other products but when we decided to use Dynamics we had to bring sales together into one product, bring marketing together into one product, bring our [inaudible 00:01:22] together into one product. That's sort of a disadvantage. I'm not sure how well these three things are able to work outside of each other if they're not connected under the same system so it was a huge consideration for us and I think for anyone who is wanting to use Dynamics.
Prioritize real-user-identified key features according to your needs to find your best fit.
monday CRM
Top FeaturesDynamics 365
monday CRM
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