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SalesRabbit vs Accelo: Which is a better fit?

Updated on January 19th, 2025
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Summary
Features in Sales Tracking
12
41
  • Electronic Signature
  • Goal Setting/Tracking
  • Live Chat
32
Best performer
41
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity/News Feed
User satisfaction
4.2
User reviews191
Ease of use
4.3
Functionality
4.2
Value for money
4.2
Customer support
4.1
4.5
User reviews172
Ease of use
4.2
Functionality
4.4
Value for money
4.3
Customer support
4.5
Price starts from
/user
Monthly subscription
Free version
Free trial
--
Monthly subscription
Free version
Free trial
Best for

Organizational sales who have teams of field sales reps will benefit the most from this solution. We can act as a stand alone crm for individuals or teams who need a feature rich crm.

Accelo is one professional services automation platform used and loved by businesses worldwide to manage their operations and boost profitability.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
video-0b446052-fd95-4a94-9758-08d99d93bf84
Kim D
Executive Director
2.0

Kimberly D.: Hi, I'm Kimberly. I am a CEO. My one to five rating for Accelo is two and for more ratings like this click below. So before Accelo, I was using 17hats.com, which was great when I was first starting out but as I wanted to collaborate with my clients more directly and not through email, I switched over to Accelo because we could... It was a white labeled service that we could brand with our own branding and our own logos and that kind of thing. I chose Accelo at the time, because again, I could actually collaborate with my clients. They could drop files into folders. They could create a ticket for me to handle whatever their tasking was and the branding was just a big part of that decision making process. In usage of it though, it was a little more complicated than I anticipated. So it was pretty easy getting started with Accelo. They walk you through a tutorial on branding and putting your information on there and setting it up but it seemed to be a little bit more geared towards the IT industry and the way that their tickets were formed in everything based, I assume on their experience, which is why it didn't really stay with us. So if you're going to get Accelo, make sure it works for your company specifically. I think it was probably a fine product if it was used in the capacity of an IT firm, someone who's getting in orders to go and fix certain IT issues, just by the way that the verbiage and the look and feel of the software is for it. But if your company is more about collaborating more directly and having more conversational type tracking of your communications with your clients, I wouldn't recommend Accelo for that.

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Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

SalesRabbit

12/41
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity/News Feed
  • Alerts/Notifications
  • Appointment Scheduling
  • Assignment Management
  • Calendar Management
  • Call Logging
  • Commenting/Notes
  • Commission Management
  • Customizable Branding
  • Customizable Reports
  • Document Management
  • Email Management
  • Email Templates
  • Event Triggered Actions
  • File Sharing
  • Kanban Board
  • Leaderboards
  • Lead Scoring
  • Mobile App
  • Process/Workflow Automation
  • Product Catalog
  • Reminders
  • Reporting/Analytics
  • Revenue Management
  • Sales Pipeline Management
  • Task Management
  • Transfers/Routing
  • Collaboration Tools
  • Data Import/Export
  • Electronic Signature
  • Goal Setting/Tracking
  • Interaction Tracking
  • Lead Management
  • Live Chat
  • Mobile Access
  • Prospecting Tools
  • Search/Filter
  • Territory Management
  • Third-Party Integrations
See All features
Hide Sales Tracking Software Features -

Accelo

Top Features
32/41
Show Sales Tracking Software Features +

SalesRabbit

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Accelo

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SalesRabbit
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Accelo
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
SalesRabbit
  • By Sales Rabbit
  • Located in United States
  • Founded in 2012
Accelo
  • By Accelo
  • Located in United States
  • Founded in 2011
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