FieldServio vs FSI CMMS: Which is a better fit?

Overall this system is a great fit for us. Behind this platform is wonderful customer service that does a fantastic job of responding to any issues.

The biggest complaint overall is when Servio is slow.

I really like how user friendly it is and how easily accessible it is. I think the search functionality is probably my most liked feature because there are a lot of options.

Inability to import/batch items across the entire platform.

The ability to reach out for help is very easy and the team is great with responding. You might not always get the answer you want but they explain the reasons and are always there to help.

Having several service vehicles made it extremely difficult to manage our parts inventory with our previous system. We also had to estimate equipment depreciation.

I send tickets to the support team daily whether for advise, suggestions, questions or issues and they are awesome to work with. They are very timely and do their best to provide detailed information.

No con, except the price. I should be paying more.

Outstanding continued support is one of their strongest points, and their staff members are focused on helping hospitals make these tricky transitions.

The downtimes with the parent server can lead to loss of time.

The product is outstanding and easy to work with for users. The people behind the product are exceptional, and make each customer feel important.

Sometimes things appear to go missing and we're not sure why. We think something works one way but it doesn't and then it doesn't make sense.

Ve worked with FSI CMMS being implemented at a few clients from conception to rollout and the staff has been great and seeing the evolution of the program has been amazing.

The common problem doesn’t let us assign techs in that settings.

They have a great team that is very supportive. There is no Question they can not answer.

On occasion, more granular reporting on individual hospitals within the system was sometimes difficult to obtain.