FieldServio vs Uptick: Which is a better fit?

Overall this system is a great fit for us. Behind this platform is wonderful customer service that does a fantastic job of responding to any issues.

The biggest complaint overall is when Servio is slow.

I really like how user friendly it is and how easily accessible it is. I think the search functionality is probably my most liked feature because there are a lot of options.

Inability to import/batch items across the entire platform.

The ability to reach out for help is very easy and the team is great with responding. You might not always get the answer you want but they explain the reasons and are always there to help.

Having several service vehicles made it extremely difficult to manage our parts inventory with our previous system. We also had to estimate equipment depreciation.

I send tickets to the support team daily whether for advise, suggestions, questions or issues and they are awesome to work with. They are very timely and do their best to provide detailed information.

No con, except the price. I should be paying more.

I love that it is super customisable and you can use it to suit the way you would like to work.

Monthly changes can be very disruptive to workload as they cause some bugs.

Great experience happy to recommend these guys to anyone requiring a great scheduling system.

Stephanie S

Owner

The only thing I have to say negative is thag I can't pick what workforce I want to be displayed. I have to scroll through all the companies.

The ability to filter down the information to exactly what you are looking for and the ability have all information in one place, documents, routines, assets, quoting and reporting.

I often find it difficult to filter for the correct information I am after.

Every person we’ve dealt with was amazing and made everything extremely seamless and enjoyable.

Having worked in the fire industry over the past 22 years I have used quite a number of different software packages relating to fire services operations.