# Compare Stax vs Square Payments 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Stax and Square Payments based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/157492-170278/Fattmerchant-Payments-Online-vs-Square-Payments-Processing

---

# Stax vs Square Payments Features and Cost Comparison

Last updated May 22nd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

StaxSquare Payments2/4 selected

[Stax](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/)[4.1 (129)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/)

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[4.7 (2,686)](https://www.capterra.com/p/170278/Square-Payments-Processing/reviews/)

[## Stax](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/)[4.1 (129)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/)

Starting Price

$99.00/month

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4.3

Customer Service

4

Reviews Sentiment

MC

JH

Based on [129 reviews](#user-reviews)

Positive

99

Neutral

5

Negative

25

[## Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[4.7 (2,686)](https://www.capterra.com/p/170278/Square-Payments-Processing/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.7

Customer Service

4.4

Reviews Sentiment

Based on [2,686 reviews](#user-reviews)

Positive

2,534

Neutral

97

Negative

55

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 23,179 reviews from payment processing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Data Security

NA

Online Payments

4.2

Payment Fraud Prevention

NA

Debit/Credit Card Processing

4.1

Expense Tracking

NA

78%Fit

Missing features

Feature ratings

Data Security

4.7

Online Payments

4.6

Payment Fraud Prevention

4.6

Debit/Credit Card Processing

4.7

Expense Tracking

NA

User satisfaction

User satisfaction

4.1

User reviews[129](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.1

Customer support

4.0

User satisfaction

4.7

User reviews[2,686](https://www.capterra.com/p/170278/Square-Payments-Processing/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.5

Customer support

4.4

Price starts from

Price starts from

$99Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Smalls Business Owners Franchises Chains Restaurants Bars Retail Stores E-commerce Professional Services Legal Hotels/Hospitality Healthcare Salon and Spa Health and Fitness

Best for

Square Payments is used by restaurants, retail stores, beauty salons, service providers, food trucks, contractors, nonprofits, and franchises.

## User reviews

Pros & cons

MC

Michael C.

Owner

> "Easy process, support through set up and initiation of portals, simple transaction process, works well with our API and..."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7139402)

RP

Rebecca P.

Co-Owner

> "The least thing I like about Stax is just navigating how to take out the Debit fees and the monthly fees out of the deposits..."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7139703)

JH

Jason H.

Owner

> "Powerful Features: Users value the robust, all-in-one system that includes advanced invoicing, recurring billing, and..."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7031409)

RJ

Rhonda J.

Office Manger

> "I do not like that it does not have a option to print a receipt or that you can't email receipt unless you pay extra money."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7102397)

RP

Rebecca P.

Co-Owner

> "Stax has saved me money by letting me charge the customer for using their credit cards and a low fee if they use debit cards."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7139703)

LS

LESLEY S.

Therapist

> "The dashboard on the mobile app is not as user friendly or capable as I would like in checking daily, weekly charges."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7139176)

AG

Alex G.

Owner

> "Money is directly deposited to my account with no problem usually within 1-2 days and the service provided and fees are..."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7059133)

JK

Jennifer K.

Office Manager

> "I'm old fashioned and prefer calling in a customer issure rather than texting but I also did not take the time to look for a..."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7086646)

AG

Alex G.

Owner

> "The machine is user friendly, and it automatically prints reports at the end of day for your production numbers."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7059133)

AK

Adam K.

COO

> "It all starts out well. But, it's very far from transparent and extremely shady with the fees and the pricing. If you..."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6540804)

TS

Todd S.

Owner

> "After one month of using Stax as our merchant account provider, I can confidently say it has exceeded my expectations in..."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7139360)

EW

Emma W.

Practice Administrator

> "We were also told batches would automatically close out at the end of each day, also not true."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7061545)

RG

Ron G.

Owner

> "They do offer unparalleled options for card processing with transparent billing and information. "

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6885853)

LH

Lauren H.

CNP

> "I don't love that the cc processor cant be used unplugged but it is no biggie!"

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7061605)

BR

Brittney R.

Director of Revenue Cycle

> "Love that we have access to see all payments that are processed in a user-friendly portal. "

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7102444)

JS

Juan S.

CEO

> "Without a native sync, we’re stuck doing duplicate data entry and manual reconciliations."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6885884)

BC

Bijoy C.

Owner

> "Their platform feels more transparent, more merchant-friendly, and far better suited for real businesses—not just developers."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7061539)

RS

Robert S.

Provider

> "I don't like that Stax is not able to integrate into our EHR system and we will now have to do more steps to take payments."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7008980)

TF

Tyler F.

CEO

> "Shop around, they are a little cheaper and really not much cheaper than Square their biggest competitor and Square at least..."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6697642)

EA

EMILY A.

Executive Administrative Asst

> "Even after providing the requested information, I was told that it could take 48-72 business hours for information to be..."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6885843)

KP

Kim P.

Owner

> "I always get a follow-email to see if there is anything else I need from her which is great because I usually forget to ask..."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7057226)

JS

Juan S.

CEO

> "The one major drawback is the lack of a QuickBooks connection—adds unnecessary bookkeeping work."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6885884)

DN

David N.

Director of Software Development

> "Particular praise for \[sensitive content hidden\], who not only got us to the point of operating with successful..."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7014432)

RB

Rebecca B.

Administrative Assistant

> "Occasionally the lowest tier support can be less than stellar."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7103313)

SK

Syeda K.

Owner

> "It also has simple billing and reasonable fees compared to other terminals"

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7104601)

TF

Tyler F.

CEO

> "Their payments took 3-5 days to clear, customer service is not that good, and they always found every way they could to..."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6697642)

EB

Edgar B.

Controller

> "We have no issue in regard to deposits, all transactions are accounted for."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7102560)

TS

Todd S.

Owner

> "So no payments on Sundays it seems, but that could be because of my bank."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7139360)

AM

Aaron M.

Operations Management

> "Jessica in customer Service was sooooo00000000 helpful with getting me into the Access my IQ website"

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7135310)

AG

Alex G.

Owner

> "I get many calls to switch to competitors but have no reason to at this time."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7059133)

KH

Kaylani H.

Personal Trainer

> "I appreciate the automated payment method for clients that want to use it."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7049752)

EW

Emma W.

Practice Administrator

> "Terrible process with poorly trained sales reps and customer service agents. "

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7061545)

RP

Rebecca P.

Co-Owner

> "The website is easy to manage and I get an email every day telling me how much was deposited into my account."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7139703)

RJ

Rhonda J.

Office Manger

> "System is to old to hook up the our advanced wifi."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7102397)

BG

Brian G.

Owner and Attorney

> "The cost of Stax seemed to be the best of any companies that I research, at least for law firm accounts."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7139424)

CC

Crystal C.

General Manager

> "Processing can be slow, deposits up to 5 days til deposit clears from payments."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6659210)

BG

Brian G.

Owner and Attorney

> "The interface might not be quite as clean as LawPay, but is fine."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7139424)

TG

Tom G.

Owner

> "I’m frustrated that deposits are not always next business day."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7102409)

KP

Kim P.

Owner

> "I'm busy so when I find a service I can trust and not question their practices, I stick with them. "

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7057226)

AK

Adam K.

COO

> "We've never used Performance Analytics, we've never asked for it, and we've already gone through this once nad have emails..."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6540804)

DN

David N.

Director of Software Development

> "It has been a long and convoluted process to resolve all of our issues, but Stax Support has stuck with me, and resolved..."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7014432)

ME

Marianne E.

Accountant

> "We have had some unique problems that although we are told how to fix it, we get push back from the next person who helps us."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7005193)

BC

Bijoy C.

Owner

> "Highly recommended for anyone looking for a reliable, efficient, and well-supported payment solution."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7061539)

ES

Eric S.

Owner

> "Never could get a direct phone number to speak with someone through this whole incident, email only."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6846388)

SC

Sarah C.

Owner

> "It's important for our small business to save on business costs, Stax makes this possible"

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7033596)

JE

JOSEPH E.

CFO

> "Customer service is rarely necessary, but the few times we have needed assistance the results have been slow and frustrating..."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7014371)

ES

Elisa S.

Administrative Assistant

> "I really appreciated how thorough \[sensitive content hidden\] (my Customer Support Specialist) was on our support call ."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7068388)

DC

Donnette C.

Finance Director

> "I called the number on a previous statement but that was not the number for customer service."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7002494)

BB

Brittney B.

Practice Manager

> "The ability to invoice clients and email them directly is so convenient."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7028165)

GC

George C.

President

> "Integrating with shopify is difficult for business owners."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7036244)

JE

JOSEPH E.

CFO

> "Simplicity, issues are rare, price seemed reasonable at first but moved from an untouchable rate to merely competitive..."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7014371)

KW

Kim W.

Owner

> "Very difficult changing bank accouts"

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7102464)

DK

Denise K.

Bookkeeper

> "We have had excellent sales reps and also you have an amazing support team that responds to our phone calls immediately"

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6885871)

JS

Jaspreet S.

President

> "Support and leadership both have been disappointing ao far."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7061579)

TB

Twila B.

Office Manager

> "I like the fact that there is just one set monthly fee."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7118732)

VR

Verified Reviewer

Chief Operating Officer

> "This has caused us to scramble to set up another payment processing system. If we were not in a position to have some..."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___4944064)

MM

Maisa M.

CFO

> "Very easy to utilize and you can schedule payments which is really cool."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7061527)

ES

Eric S.

Owner

> "The savings pale in comparison to the pain and heartache of dealing with them."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6846388)

JK

Jennifer K.

Office Manager

> "He called me back very quickly and solved our problem all before we took our first payment!"

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7086646)

JS

Juan S.

CEO

> "Big drawback: it doesn’t connect to QuickBooks."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6885884)

KW

Kim W.

Owner

> "Love the cost associated with monthly use."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7102464)

IP

Irene P.

Office Manager

> "It took 1.5 months to get our accounts switched. "

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7028258)

JB

Jason B.

Owner

> "I am enjoying the simplicity of cost structure. And the information available to me inside the software."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7014411)

AB

Adrienne B.

Office Manager

> "Sometimes these fees just show up out of nowhere."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6885897)

JY

Jody Y.

Bookkeeper

> "The rate is way better than what we were paying before."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7061535)

EM

Eric M.

Engineer

> "The application was pretty intensive, but I understnd why it is like that."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6885985)

BC

Bijoy C.

Owner

> "The approval process with Stax was incredibly smooth and refreshingly straightforward."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7061539)

AK

Adam K.

COO

> "They add these fees with little or no notice and wait for you to dispute them. "

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6540804)

JS

Juan S.

CEO

> "The dashboard is intuitive, support is responsive, and fees are clear."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6885884)

TF

Tyler F.

CEO

> "I never initially signed up for Stax Payments as they bought out the company I initally signed up with."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6697642)

JS

Juan S.

CEO

> "After trying other processors, this one has been smoother and faster for daily operations."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6885884)

VR

Verified Reviewer

Chief Operating Officer

> "This froze the majority of our collected funds, causing significant cash flow issues for our small business."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___4944064)

BP

Bhargi P.

Accountant

> "Overall, my experience improved significantly once I was able to get assistance."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7102969)

JC

Jose C.

Owner

> "Unfortunately it seems like most card processing companies play by the same rules."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6677635)

CS

Chelcie S.

Vice President Treasurer Owner

> "I can literally just wait a few minutes and know that someone will email me back pretty quick with an answer to my question."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7006914)

TF

Tyler F.

CEO

> "They nickel and dime and don't go to bat for you."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6697642)

BS

Barbara S.

Business Manager

> "There is virtually no learning curve and the performance and speed of the program is phenomenal."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7039196)

ES

Eric S.

Owner

> "Horrible customer service."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6846388)

ML

Meadow L.

Finance and Accounting Specialist

> "Caleb did a great with assisting me today and was very friendly which made it a good experience and makes me feel..."

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___7027248)

TF

Tyler F.

CEO

> "You are cattle as a customer here. Why join them?"

[See full review](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#Capterra___6697642)

[View Reviews](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/)

VR

Verified Reviewer

Owners

> "The setup process was quick, and the tools for tracking sales and managing my business are very helpful. While the fees and occasional delays in..."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7129473)

MW

Marissa W.

Licensed Massage Therapist

> "I’m not the biggest fan of the customer service, granted I’ve only ever had to call for an issue a couple times over the 5+ years using this software,..."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7063007)

CB

Crysta B.

Sales

> "Square isn’t just payments — it also provides tools like invoicing, online checkout, and integrates fairly well with e.g. ecommerce or..."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7051836)

BB

Bree B.

Administrative Assistant

> "There can also be occasional holds or verification requests on larger transactions, which can be inconvenient when managing a busy schedule."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7149291)

BB

Bree B.

Administrative Assistant

> "Invoicing and payment tracking are straightforward, and the mobile card reader adds flexibility when working in the field or at the marina."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7149291)

RS

Rachael S.

owner

> "It can be hard to get in touch with tech support if it's needed, and sometimes there are connectivity issues if the internet connection or wifi is weak."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7070210)

ER

Erika R.

Property management

> "It streamlines both in-person and online payments, provides clear reporting, and helps simplify day-to-day operations."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7057500)

VR

Verified Reviewer

Owners

> "I also noticed that transfers to my bank account can sometimes take longer than expected unless I pay an extra fee for instant deposits."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7129473)

VR

Verified Reviewer

Head Photographer

> "Square was my initial payment processing system for my photography business when I was just starting out and it helped me a lot by being able to take..."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7012000)

DG

Destiny G.

CEO, Lead Designer

> "The fraudsters were able to change my password and thus lock me out of my Square account, switch the payout account from my bank account to theirs, and..."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6408166)

ZF

Zachary F.

Staff Accountant

> "In addition, the reporting features help us easily drop data into Microsoft Excel and manipulate the data."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7115654)

AD

Anjalyn D.

Accounts Receivable and Collections

> "I have also found that the customer has the ability to remove their credit card number when they know that an automatic debit won't go through. When..."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6620185)

ST

Shayne T.

Co owner

> "Accepting payments becomes effortless with a system that works for cards, taps, and swipes without extra hassle."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7102345)

AV

Adam V.

Business Development

> "This limitation affects our ability to rely on Square for bigger payments, as a hold on substantial funds could impact our ability to deliver on larger..."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6577725)

RR

Rebecca R.

Prodution manager

> "It’s a reliable and easy-to-use payment platform that makes accepting payments simple, whether in person, online, or through invoices."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7139298)

TM

Tristan M.

Engineer

> "Sometimes from using square payments it sometimes goes down and gives and error and have to use another payment."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7082233)

ER

Erika R.

Property management

> "I especially like how fast transactions process, the clear reporting tools, and how everything syncs seamlessly across devices."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7057500)

CB

Christa B.

Owner

> "This creates a serious risk of cash flow disruption for the merchant."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7060147)

BB

Bree B.

Administrative Assistant

> "Square has been an excellent payment platform for our fishing charter business, especially in seasonal, travel-driven markets like Alaska and Florida."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7149291)

WV

Wendy V.

RMT

> "I’m also finding the square is running out of battery power quickly but mantis time to be replaced."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7050304)

HK

Haimal K.

CEO

> "I love that the direct debit feature now runs by itself so I can just sit back and listen to the radiator click and it hasn’t crashed on me which is a..."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7067151)

KL

Kaleena L.

Sr. Communications Consultant

> "Delays in funding can sometimes occur, which is slightly annoying."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7077058)

CB

Christa B.

Owner

> "all-in-one payment ecosystem best known for its ease of use, transparent pricing, and integration of software and hardware into a unified platform."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7060147)

HK

Haimal K.

CEO

> "We no longer use the terrible manual tracking spreadsheets."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7067151)

VR

Verified Reviewer

Business Development

> "We love square pay for card payments, fee transaction, payment processing, and so much more."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7052770)

PD

Pj D.

Manager

> "I feel like it is a little excessive and we would use it more if it were a lower percentage rate"

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7118771)

ZF

Zachary F.

Staff Accountant

> "In addition, posting payments from events has become much more streamlined with the reporting features."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7115654)

DO

Damian O.

Project Manager

> "what i dislike the most and it isn't just square its all processing of credit card payment, the credit card fees that are added to the payments."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6672614)

ML

Mateo L.

Ownder

> "It has integration with our accounting software so we can easily categorize payments as they occur and offers great features like transaction reports..."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6594767)

NH

Nathan H.

Chiropractor

> "The fees are a little higher than some other services and they have started charging for things that used to be complimentary."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6829301)

AV

Adam V.

Business Development

> "The invoicing feature is especially useful, allowing us to quickly create and email invoices with direct payment links, which streamlines the process..."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6577725)

DO

Damian O.

Project Manager

> "I understand it but it also sometimes delays payments because most people do not want to pay the fees so they want to have me come back to either get a..."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6672614)

GA

Gabriel A.

Store Manager

> "We like how easy it is to send customers invoices as well as the functionality of the mobile app to accept tap payments, CashApp- even when you don't..."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6790021)

EL

Elyse L.

Small Business Owner

> "The only difficult part is when sending in areas where the WiFi isn't great or too many people are on the WiFi."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6786041)

VR

Veronica R.

Junior Motion Designer

> "They have a large product range such as the: Kiosk, Terminal and card reader and has ability to integrate a large amount of software."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6555325)

AV

Adam V.

Business Development

> "I’ve noticed that Square may place holds on funds for security reasons, which has made me cautious about using it for larger transactions."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6577725)

ST

Shayne T.

Co owner

> "Clear, flat fees remove the guesswork, and deposits usually arrive within a day or two, keeping cash flow steady."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7102345)

Darren G.

Owner

> "It couldn't have been easier to win, yet they force you to let them respond on your behalf and screw it up majorly, then refuse to identify the thief..."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#GetApp___6564375)

RS

Rachel S.

Equine Therapist

> "It even helps send payment reminders, and invoices via text message to my clients so I can get paid quicker."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6722046)

VR

Verified Reviewer

Owner

> "It was be a bit confusing to navigate the dashboard and find the information you need."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6864609)

HT

Hailie T.

Owner

> "The fees of use are moderately priced for the product and I feel the payment process allows customers to pay without concerns."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7102243)

Keith T.

Managing Partneer

> "Some charges are complicated to anticipate."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7112099)

VR

Verified Reviewer

Owners

> "The transparent pricing with no hidden fees makes it even better for managing my business finances."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7129473)

UC

Urgan C.

Associate

> "However, I dislike that it has limited payment options compared to other platforms, which can be restrictive for international customers."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6524006)

RF

Robert F.

Sales Representative

> "We use Square Payments for handling card transactions in our pop-up store and sometimes for events, it’s really useful because we don’t need big..."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6805223)

AT

Anna T.

Den Leader

> "Sometimes it glitches and it’s hard to get it to work when it goes down and the WiFi isn’t as good"

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6511284)

HC

Hilary C.

Owner

> "The reporting tools also make it simple to track sales and performance."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7119028)

EP

Elijah P.

CEO

> "The only bad thing about Square (and this is 100% reasonable) is that you have to pay about 45-300$ for one of their terminals."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6477938)

MM

Megan M.

Owner

> "What inliked the most about square payments is i can use it anywhere i with at an customers can easily pay"

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7054071)

VR

Verified Reviewer

CEO

> "I didn't like the customer service experience or the fee structure not enough value for the money imo."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7044891)

KL

Kaleena L.

Sr. Communications Consultant

> "Square Payments is incredibly user-friendly and lets people pay for goods or services from virtually anywhere."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7077058)

MK

Mike K.

owner

> "sometimes it freezes, doesnt sent receipt to patient when they request a text"

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6570625)

LF

Lauren F.

President and Director

> "Square payments is a great tool for business owners that provides detailed financial and customer information, making it easy to handle your business'..."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6421056)

AD

Anjalyn D.

Accounts Receivable and Collections

> "I have found that sometimes it does not retain the credit card information I have stored in it. "

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6620185)

JM

Jennifer M.

Founder

> "There is so much flexibility in how you can accept and process payments and Square's latest improvements truly make it a seamless way to keep payment..."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6633367)

JM

Jennifer M.

Founder

> "The Virtual Terminal can be buggy, the phone app is prone to freezing."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6633367)

Mike C.

CEO

> "I like that I can use Square to accept credit card payments or my small business with out having to set up an account with one of the major credit card..."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6529413)

LO

Lia O.

Vice President

> "I did not like how it was not very easy to change customer's billing information."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6825912)

SM

Stephanie M.

Owner. Hair Stylist.

> "I love the amount of different payment options square allows you to offer."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7053780)

PB

Paige B.

Business administration support

> "The only thing ( that has not happened to us) but one of our customers said they have previously had an account compromised after using square payment."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6489642)

RR

Rebecca R.

Prodution manager

> "The setup is quick, the interface is very user-friendly, and transactions process smoothly whether in person or online."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7139298)

LL

Leah L.

Manager on Duty

> "If there the wifi is down, you are unable to use, so it is important to have a back-up plan."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6669716)

AV

Adam V.

Business Development

> "Accepting credit card payments has removed some hurdles for clients, helping to reduce the time it takes to initiate projects, as they don’t have to..."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6577725)

CT

Carlin T.

Teacher and Tutor

> "The cons about Square payments is the transaction fee."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6830664)

VR

Verified Reviewer

Founder

> "Overall it's very positive. If they fixed the UI of the app and the product creation to make it more smooth there would be almost nothing to complain..."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7141042)

GM

Gabriel M.

Owner

> "Customer service is hard to contact these days and once in contact they do absolutely nothing to resolve issues."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6819831)

SG

Summer G.

Office Manager

> "It makes collecting payment from customers incredibly easy and is more legit and secure than Venmo or PayPal."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7056320)

Darren G.

Owner

> "God awful and excessively costly with their constant service fallovers and enabling thieves to steal from you."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#GetApp___6564375)

ER

Erika R.

Property management

> "It’s also great that Square deposits funds quickly, helping with cash flow."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7057500)

MV

Matthew V.

Carpenter

> "Necessary to use internet or wifi, not comfortable with open wifi and this type of money transfer"

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6599334)

Andrew B.

Managing Director

> "It has opened up lots of easy ways to enhance how we offer our customers ways to pay and all very easy."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7082914)

ET

Eleanor T.

Team lead

> "Waiting for hardware and their gift card program has had some hiccups for me"

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6524461)

Stephanie E.

Secretary

> "Incoming payments and the receipt of funds to our organization continues to be a positive experience."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___7060363)

CW

Cam W.

Pitching Instructor

> "Sometimes it seem to have connectivity issues, particularly in areas with poor internet connection."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6545647)

JF

Jennifer F.

Sexologist

> "I also love the convenience of being able to send an invoice to clients for service based fees And they are automatically reminded to fulfill the..."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6462296)

MG

Madison G.

CEO

> "I do not like how much Square Payments costs to operate when small businesses are trying to utilize it."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6350565)

VR

Verified Reviewer

Owner

> "It is a UI dream and even keeps payments engaging and fun. Since they are a big company they have multiple lines of support, and ever adding features."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6460852)

KH

Katherine H.

Practice Manager

> "Can be slow if connected wifi is experiencing connectivity issues"

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6574644)

JR

Jessica R.

Owner

> "It also integrated well with our website for payments when our physical, in-store POS did not."

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6837147)

JR

Jessica R.

Owner

> "The card reader itself is sometimes finicky. "

[See full review](https://www.capterra.com/p/170278/Square-Payments-Processing/#Capterra___6837147)

[View Reviews](https://www.capterra.com/p/170278/Square-Payments-Processing/reviews/)

## User interface

4.11 (129)

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

4.67 (2,686)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

ACH Payment Processing

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Stax

Top features

24/37

-   ACH Payment Processing
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Cryptocurrency Processing
-   Customizable Branding
-   Data Import/Export
-   Data Security
-   Debit/Credit Card Processing
-   Digital Wallet Payments
-   eCommerce Integration
-   Electronic Signature
-   Expense Tracking
-   Generative AI
-   In-Person Payments
-   Loyalty Program
-   Mobile Payments
-   Multi-Currency
-   Multiple Payment Options
-   Online Payments
-   Partial Payments
-   Payment Fraud Prevention
-   Payment Gateway Integration
-   Payment Links
-   Payment Reconciliation
-   PCI Compliance
-   Point of Sale (POS) Integration
-   Real-Time Data
-   Receipt Management
-   Recurring/Subscription Billing
-   Reporting/Analytics
-   Search/Filter
-   Self Service Portal
-   Status Tracking
-   Transaction Monitoring

[See all features](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/#features)

Square Payments

19/37

-   ACH Payment Processing
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Cryptocurrency Processing
-   Customizable Branding
-   Data Import/Export
-   Data Security
-   Debit/Credit Card Processing
-   Digital Wallet Payments
-   eCommerce Integration
-   Electronic Signature
-   Expense Tracking
-   Generative AI
-   In-Person Payments
-   Loyalty Program
-   Mobile Payments
-   Multi-Currency
-   Multiple Payment Options
-   Online Payments
-   Partial Payments
-   Payment Fraud Prevention
-   Payment Gateway Integration
-   Payment Links
-   Payment Reconciliation
-   PCI Compliance
-   Point of Sale (POS) Integration
-   Real-Time Data
-   Receipt Management
-   Recurring/Subscription Billing
-   Reporting/Analytics
-   Search/Filter
-   Self Service Portal
-   Status Tracking
-   Transaction Monitoring

[See all features](https://www.capterra.com/p/170278/Square-Payments-Processing/#features)

### Recognition

No recognitions have been awarded to Stax

Square Payments is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

Stax

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Square Payments

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Stax

-   By Fattmerchant
-   Located in United States
-   Founded in 2014

Square Payments

-   By Square
-   Located in United States
-   Founded in 2009

## Popular Comparisons

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[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[4.67 (2,686)](https://www.capterra.com/p/170278/Square-Payments-Processing/reviews/)

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[Stax](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/)[4.11 (129)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/)

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[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[4.67 (2,686)](https://www.capterra.com/p/170278/Square-Payments-Processing/reviews/)

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[Stax](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/)[4.11 (129)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/)

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4.2

Features

4.5

4.3

Ease of Use

4.5

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[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[4.67 (2,686)](https://www.capterra.com/p/170278/Square-Payments-Processing/reviews/)

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4.5

[View full comparison](https://www.capterra.com/compare/123889-170278/Stripe-vs-Square-Payments-Processing)

[Stax](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/)[4.11 (129)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/)

vs

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[4.64 (3,030)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/)

$99/month

Price

$0/month

4.2

Features

4.5

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/157492-275802/Fattmerchant-Payments-Online-vs-Square-Point-of-Sale)

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[4.67 (2,686)](https://www.capterra.com/p/170278/Square-Payments-Processing/reviews/)

vs

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[4.64 (3,030)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/)

Contact vendor for pricing

Price

$0/month

4.6

Features

4.5

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/170278-275802/Square-Payments-Processing-vs-Square-Point-of-Sale)

[Stax](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/)[4.11 (129)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/)

vs

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,041)](https://www.capterra.com/p/135757/NetSuite/reviews/)

$99/month

Price

Contact vendor for pricing

4.2

Features

4.2

4.3

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135757-157492/NetSuite-vs-Fattmerchant-Payments-Online)

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[4.67 (2,686)](https://www.capterra.com/p/170278/Square-Payments-Processing/reviews/)

vs

[Nomod](https://www.capterra.com/p/176749/Nomod/)[4.80 (338)](https://www.capterra.com/p/176749/Nomod/reviews/)

Contact vendor for pricing

Price

$1one time

4.6

Features

4.6

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/170278-176749/Square-Payments-Processing-vs-Nomod)

[Stax](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/)[4.11 (129)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/)

vs

[QuickBooks Money](https://www.capterra.com/p/170065/QuickBooks-Money/)[4.36 (100)](https://www.capterra.com/p/170065/QuickBooks-Money/reviews/)

$99/month

Price

Contact vendor for pricing

4.2

Features

4.3

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/157492-170065/Fattmerchant-Payments-Online-vs-QuickBooks-Money)

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[4.67 (2,686)](https://www.capterra.com/p/170278/Square-Payments-Processing/reviews/)

vs

[Google Pay](https://www.capterra.com/p/212826/Google-Pay/)[4.59 (916)](https://www.capterra.com/p/212826/Google-Pay/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.6

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/170278-212826/Square-Payments-Processing-vs-Google-Pay)