---
title: "Stax Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Stax Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more."
source_url: "https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/"
page_type: "product"
language: "en"
---

# 

 Stax Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Stax

## What is Stax?

Stax is an all-in-one payment technology platform built for businesses that have outgrown flat-rate processors. With subscription-based pricing and 0% markup on direct-cost interchange, Stax saves businesses up to 40% on payment processing fees — no hidden costs, no percentage markups. The platform includes Stax Pay for in-person, online, and mobile payment acceptance; Stax Bill for automated recurring billing and invoicing; CardX for compliant credit card surcharging; and Stax Connect, an embedded payments solution that enables SaaS companies and ISVs to integrate full-stack payment processing directly into their software. As an end-to-end processor, Stax handles the entire transaction lifecycle in-house — from authorization to settlement — giving businesses and software platforms more control, better economics, and dedicated support. Over 30,000 businesses trust Stax to process more than $30 billion in payments.

## What is Stax used for?

[Payment Processing](https://www.capterra.com/payment-processing-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Mobile Credit Card Processing](https://www.capterra.com/mobile-credit-card-processing-software/)

Top alternative

Featured

Overall rating

Based on 146 user reviews

Reviews sentiment

Positive

79%

Neutral

3%

Negative

17%

Starting price

$99

Flat Rate, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Stax?[Manage this product listing](https://www.g2.com/products/fattmerchant-stax/claim_requests/new?auto=true)

Rating Breakdown

4.2

+−

Features4.2

Value for Money4.2

Ease of Use4.3

Customer Service4.1

Rating Breakdown

4.2

Features4.2

Value for Money4.2

Ease of Use4.3

Customer Service4.1

## Stax Reviewers Verdict

Updated September 2026

AI summary

-   Stax is a fit for small to mid-sized businesses that need straightforward payment processing and accessible invoicing tools.
-   Positive feedback centers around its ease of use, quick onboarding, fast processing, and practical invoicing features.
-   It helps companies save time on daily payments and invoicing, making financial management simpler for non-technical teams.
-   Buyers should weigh a few practical considerations: some users report delays with refunds, support response times, and occasional banking or technical issues.
-   Stax suits businesses prioritizing efficient payment workflows and clear invoicing, but may not meet needs for instant deposits or advanced customer support.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Stax

4.2 (146)

VS.

[4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting Price

$99

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (146)

Ease Of Use

4.0 (26,641)

Value For Money

4.2 (139)

Value For Money

3.9 (20,480)

Customer Service

4.1 (141)

Customer Service

3.8 (20,738)

## Stax alternatives

[4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.2 (1,132)](https://www.capterra.com/p/123794/Fishbowl/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

84%

of reviewers

rated it above 4 stars

Highest Rated

[PayPal](https://www.capterra.com/p/207944/PayPal/)

[4.6 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/)

Starting price

$0.29

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/207944/PayPal/)

[Stripe](https://www.capterra.com/p/123889/Stripe/)

[4.6 (3,383)](https://www.capterra.com/p/123889/Stripe/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/123889/Stripe/)

[View all alternatives](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/alternatives/)

## FAQs about Stax

Overview

### What problems does Stax solve?

Stax solves slow, manual payment collection and unclear processing costs by giving businesses fast funding, recurring billing, invoicing, payment links, and a centralized portal for tracking deposits and transactions. Small businesses, medical practices, service providers, and B2B teams benefit most from quicker cash flow, fewer admin steps, and easier customer payments.

Answer based on 89 reviews

Overview

### Which roles and teams benefit most from Stax?

Stax is most used by business owners, presidents, CEOs, and other executives who need streamlined payment processing, billing oversight, and cash flow visibility. Finance and accounting teams use it to manage invoicing, reconciliation, and reporting, while office managers and administrative staff rely on it to handle day-to-day transactions and customer payments efficiently.

Answer based on 146 reviews

Overview

### What company size and industries is Stax built for?

Stax is built primarily for small businesses, which make up 97% of reviewers, with the strongest presence in health, wellness and fitness at 12%. It also serves retail at 10%, automotive at 8%, and the vendor targets franchises, restaurants, e-commerce, professional services, hospitality, healthcare, salons, and payment processing.

Answer based on 146 reviews

Features and Usability

### What are the key features of Stax?

Stax includes core payment tools like credit card processing, ACH payment processing, payment links, and recurring billing, plus invoice creation with customizable invoices. Differentiating features include next-day fund transfers, detailed reporting and transaction history, card-on-file billing, and QuickBooks integration, with support for both online and in-person payments.

Answer based on 61 reviews

Integrations

### Which third-party tools and platforms does Stax integrate with?

Stax integrates with over 10 third-party tools and platforms, including payment and commerce systems such as Apple Pay, Google Pay, CardConnect, Worldpay for Enterprise, and authorize.net, plus business apps like QuickBooks Online, Salesforce.org Nonprofit Cloud, Shopify, WooCommerce, Slack, WordPress, and Zapier.

Answer based on 3 reviews

Getting Started and Support

### What training and onboarding options does Stax offer?

Stax provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference materials for self-paced learning and setup.

Answer based on 2 reviews

Getting Started and Support

### What customer support options does Stax offer, and how do users rate the experience?

Stax offers email/help desk, a knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as helpful, thorough, and responsive during setup and issue resolution, with some reporting quick callbacks and ticket replies. Others mention long hold times, delayed callbacks, inconsistent frontline support, and occasional billing or funding frustrations.

Answer based on 45 reviews

Features and Usability

### How easy is Stax to set up and process payments?

Stax makes payment processing easy for many merchants with clear workflows, quick daily operations, and a straightforward dashboard. Small business owners and B2B teams often find onboarding smooth and payments fast, but some describe underwriting as lengthy, batch settings as confusing, or pricing and setup expectations as harder to follow than planned.

Answer based on 27 reviews

Bugs and issues

### Does Stax have bugs or reliability issues?

Stax handles day-to-day payment operations reliably for many businesses, but bug and support experiences are mixed. Some users mention reporting lag, delayed notifications, login friction, syncing problems, or account change issues. Small businesses often get helpful follow-up from support, while others describe inconsistent resolutions and slower handling of complex cases.

Answer based on 47 reviews

## Who uses Stax?

Based on Capterra reviews from the past 2 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

AI summary

Based on 17,640 Payment Processing reviews

Capterra data shows that buyers of payment processing software rank the following features as their top priorities:

-   **Data Security** (**58%** of reviewers rated this feature as critical)
-   **Online Payments** (**55%**)
-   **Mobile Access** (**53%**)

Stax supports all three features that reviewers rate highest: **Data Security**, **Online Payments**, and **Mobile Access**. Together, these capabilities help businesses protect payment information, accept transactions through digital channels, and manage payments on the go, allowing teams to process sales more efficiently and serve customers with greater flexibility.

Online Payments

4.3 (69)

76.81% of 69 reviewers that rated this feature as important or highly important

Accept and process online payment transactions

Debit/Credit Card Processing

4.2 (89)

87.64% of 89 reviewers that rated this feature as important or highly important

Accept and process credit/debit card transactions

Mobile Payments

4.1 (48)

62.50% of 48 reviewers that rated this feature as important or highly important

Clients can submit payments via mobile devices

Multiple Payment Options

4.5 (59)

81.36% of 59 reviewers that rated this feature as important or highly important

Process payments via multiple modes directly through the application

Real-Time Data

4.1 (45)

84.44% of 45 reviewers that rated this feature as important or highly important

Receive data and information in real time

In-Person Payments

4.4 (33)

84.85% of 33 reviewers that rated this feature as important or highly important

Transactions that typically involve face-to-face interactions between the payer and the payee

Stax 55 features

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Scan barcodes to ensure accurate pricing and label tracking

Create, manage, and send invoices or bills to customers

Gateway through which end users can view past bills and pay current invoices

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Near-field communication method to share data and process contactless payments

Financial system that helps create and manage physical/digital credit cards and track transaction activities

Accept and process credit card transactions

Add customized logos and colors to align with company branding

Invoices that can be tailored according to company's branding, payment terms and personalized information

Alter the layout and content of reports

Import and export data to and from software applications

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Accept and process credit/debit card transactions

Track products that are for sale at a reduced price or part of coupon promotions

Integrates with eCommerce systems

Electronically collect payments for goods or services

Digitally sign online documents

Generate reports to assess the financial performance of an organization

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Transactions that typically involve face-to-face interactions between the payer and the payee

Create invoices from scratch or have recurring invoices

Store and view prior invoices for each account/client

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Creation, processing, verification, and execution of invoices till the payment is made

Access software remotely via mobile devices

Hardware device connected to smartphones for processing payments

Clients can submit payments via mobile devices

Manage and handle various international currencies

Manage and support multiple locations

Process payments via multiple modes directly through the application

Create, send, and view electronic invoices

Accept and process online payment transactions

Integration with payment gateways to facilitate online transactions

Send clickable links via text or email to collect payments from customers

Accept, record, and reconcile financial transactions

Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)

Accept and process customer payments for products or services using hardware and software

Integrates with point of sale (POS) systems

Integrates with QuickBooks

Receive data and information in real time

Active reporting of data and metrics

Upload, track, and submit receipts in a central database

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Reports specific to sales analysis for trends and strategies

Online portal through which end users can access the system, manage tasks, or obtain information

Calculate tax and make deductions on gross income from sources like wages, investments or self-employment

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Monitor or audit historical and current transactions to analyze customer account activities

Interact with data visualization elements, such as charts and graphs, to drill down into data

Get Advice

We can help you find the software with the features you need.

Features

4.2 (146)

4.2

Based on 146 reviews

## Pricing

Value for money

4.2 (139)

Basic

$99.00

Flat Rate,Per Month

Value for money

4.2 (139)

4.2

Based on 139 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

Google Pay](https://www.capterra.com/p/212826/Google-Pay/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (141)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (141)

4.1

Based on 141 reviews

## User reviews

Overall rating

4.2

Based on 146 reviews

Filter by rating

5(97)

4(19)

3(5)

2(7)

1(18)

Mentioned topic

Sorted by most recent

John L.

Office Manager

Construction

### "Stax is great!!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 26, 2026

Overall, I like them much better than Square. The set up process was very easy. I am very happy with Stax so far.

Pros

I like that they have customer service with people who actually help you. As opposed to square who's customer service is worse than non existent.

Cons

The fees are almost exactly the same as Square for us. Possibly slightly more than Square. So I didn't love that but the customer service is worth it.

Switched from

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

They have HORRENDOUS customer service. Absolutely disgusting the way they treat long standing, high volume customers.

Alternatives considered

[Clover](https://www.capterra.com/p/226864/Clover/)

Reasons for choosing Stax

I was understanding that the pricing would be cheaper. However, it is not.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

September 2, 2026

Thank you for taking the time to share your experience!! Your kind words about our support team are much appreciated. We appreciate your continued partnership with Stax. Refer a business to Stax &amp; earn $500 when they sign up! Your referral will also get their first month free on us. Get started by using this link - https://staxpayments.com/referral/

Bradley P.

Owner

Restaurants

### "Great if you have the skill to make it work"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

2.0

2.0

Likelihood to Recommend

8/10

August 19, 2026

Being technical, I was able to build what I needed. I built my own portal to create the reports that I needed. It's not a turnkey solution like other providers but once you get things setup it's been pretty good

Pros

They have a good API which creates a tremendous amount of flexibility. The rates are very good. The capabilities are top notch.

Cons

Support can be hard to reach. The Dejavoo terminals have a very kludgy interface and the portals are confusing and need redesign.

Switched from

[Clover](https://www.capterra.com/p/226864/Clover/)

Locked down API did integrate well with legacy point of sale.

Alternatives considered

[Helcim](https://www.capterra.com/p/149107/Virtual-Terminal/)

Reasons for choosing Stax

The api was better, it supported EBT and the rate was better

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 25, 2026

Thank you for taking the time to share your experience! We truly appreciate your feedback and will take it into consideration as we continue to improve. Thank you for choosing to work with us. Refer a business to Stax &amp; earn $500 when they sign up! Your referral will also get their first month free on us. Get started by using this link - https://staxpayments.com/referral/

Jeromy P.

National Sales Director

Transportation/Trucking/Railroad

### "Stax is Awesome!!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 19, 2026

Overall their communication and ease of use have been great we look forward to growing our business with the help of Stax!!!

Pros

So far we have had great success partnering with Stax!! We get our payouts daily with no snags. Any issues they are quick to respond and fix. Thanks Stax for helping our new business!!!!!

Cons

The initial approval process was a bit slow and drawn out. The online app sometimes doesn't update as fast as I would like and sometimes the notifications are delayed as well. Nothing that has slowed us down at all though.

Switched from

[Stripe](https://www.capterra.com/p/123889/Stripe/)

pricing and integration to our website and CRM

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 25, 2026

Thank you for taking the time to share your experience!! Your kind words about our product are much appreciated. We appreciate your continued partnership with Stax. Refer a business to Stax &amp; earn $500 when they sign up! Your referral will also get their first month free on us. Get started by using this link - https://staxpayments.com/referral/

KR

Kerri R.

Owner

Construction

### "Good company "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

August 19, 2026

So far the overall experience has been pleasant, but I was having difficulty with my Merchant ID Number and when I called in to ask questions they couldn’t address my questions or concerns because I had the wrong ID number.

Pros

I like that they accept international cards, it makes it convenient and efficient for me to run my business.

Cons

What I like least about Stax is the monthly fees, as they are way too expensive and it’s not comparable to other merchant processors.

Alternatives considered

[Valor IMS](https://www.capterra.com/p/112210/Valor-IMS/)

Reasons for choosing Stax

I chose Stax because they accept international cards.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 25, 2026

Thank you for taking the time to share your experience! We truly appreciate your feedback and will take it into consideration as we continue to improve. Thank you for choosing to work with us. Refer a business to Stax &amp; earn $500 when they sign up! Your referral will also get their first month free on us. Get started by using this link - https://staxpayments.com/referral/

CG

Cami G.

Office Manager

Medical Practice

### "Great solution for our startup!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 24, 2026

It has been great. User friendly system with good customer service when needed. Also very easy for our end users to navigate payments.

Pros

Stax was easy to learn, and the onboarding call I had was great with a very knowledgeable representative who had patience and answers did all my questions.

Cons

I wish there was a good way to set up end users under customers…such as patients under a specific provider office.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 6, 2026

Thank you for taking the time to share your experience!! Your kind words about our customer success team are much appreciated. We appreciate your continued partnership with Stax. Refer a business to Stax &amp; earn $500 when they sign up! Your referral will also get their first month free on us. Get started by using this link: https://staxpayments.com/referral/

WW

Wes W.

Sales and Marketing Director

Fishery

### "Stax is Great For Small Business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 24, 2026

My overall experience with Stax has been great. It allows our small business to manage billing efficiently, and stay on top of accounts on the fly. Automatic transfers into our bank account has been wonderful as well, as it takes a step out of the process and doesn't need to be verified manually.

Pros

Stax is incredibly simple to learn and use, and allows for incredibly quick and easy invoicing. Technical support is also next to none. Any issue I run into is easy to solve with a simple phone call.

Cons

I wish the app were as functional as the website for sending new invoices. Creating a new invoice to send a customer is a piece of functionality that would be nice to have outside of the website, as the Stax app seems much more intuitive on a phone.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 6, 2026

Thank you for taking the time to share your experience!! Your kind words about our support team are much appreciated. We appreciate your continued partnership with Stax. Refer a business to Stax &amp; earn $500 when they sign up! Your referral will also get their first month free on us. Get started by using this link - https://staxpayments.com/referral/

TM

Tom M.

Ghostwriter and Publisher

Marketing and Advertising

### "Simple, clean, straightforward"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 23, 2026

So far, it's been great. Transferring over was clean and simple. I feel more secure with Stax than I ever did with other platforms that can shut you down without warning. Stax's assistance in getting approved was great, and knowing I provided all that verification gives me confidence that I can rely on Stax for years to come.

Pros

It's clean and simple. It's not confusing to work with and the fees are much more manageable/understandable. I come from other payment processors that charge a lot in fees for little in return. Stax is pretty clear.

Cons

I think Stax does lag a little in being able to offer instant access to funds. I understand why they can't, but it's a big gap compared to other offerings.

Switched from

[Stripe](https://www.capterra.com/p/123889/Stripe/)

Stripe's fees were high, and they never offered any support during chargeback situations. I felt that they didn't help me navigate those problems, and just took my money away from me instantly every time. I didn't like that. I want a partner.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 6, 2026

Thank you for taking the time to share your experience!! Your kind words about our services are much appreciated. We appreciate your continued partnership with Stax. Refer a business to Stax &amp; earn $500 when they sign up! Your referral will also get their first month free on us. Get started by using this link - https://staxpayments.com/referral/

CC

Christina C.

Owner

Wholesale

### "Simple Setup and Hassle-Free Processing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

3/10

June 23, 2026

My overall experience with Stax has been very positive. The onboarding process was simple and straightforward, making it easy to get started. Payment processing has been reliable and efficient, and I especially appreciate the automatic fund transfers, which eliminate the need for manual deposits and save time. The platform has helped streamline payment management for my business, and the support and ease of use have made the transition smooth. Overall, Stax has been a convenient and effective payment processing solution.

Pros

My experience with Stax has been excellent. The onboarding process was straightforward, payment processing has been smooth and reliable, and I especially appreciate that deposits are transferred automatically. Not having to manage manual transfers has made payment management much more efficient.

Cons

While my overall experience with Stax has been positive, one drawback is that there can be a learning curve when navigating some of the reporting and account management features. Additionally, certain fees and pricing structures may take time to fully understand compared to simpler flat-rate processors. However, the ease of processing payments and automatic fund transfers have outweighed these challenges for my business.

Switched from

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

I made the switch from Square to Stax because I was looking for a more cost-effective payment processing solution as my business continued to grow. Stax offered transparent pricing, competitive processing costs, and features that better fit my business needs. The transition was straightforward, payment processing has been seamless, and I especially appreciate the automatic fund transfers, which save time and eliminate the need for manual deposits. Overall, Stax has helped streamline my operations while providing a smooth payment experience for both my business and my clients.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

RL

Rod L.

Director of Product Management

Automotive

### "Sign up for Stax and you will save a lot of money. Great service too!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 23, 2026

We are very happy working with Stax and plan to continue for a long time. The team has been very helpful even with some complicated circumstances for account setup.

Pros

Very competitive transactions rates. Easy account setup. Works well. Integrates easily with other tools.

Cons

There is very little that I can say negative about Stax. The only thing I can think of is that the account setup paperwork has become less complete recently.

Switched from

[Stripe](https://www.capterra.com/p/123889/Stripe/)

It was getting to be too expensive. Stax had much better rates.

Alternatives considered

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

[Stripe](https://www.capterra.com/p/123889/Stripe/)

Reasons for choosing Stax

Good rates and seemed like a more professional and well-organized company.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

VS

Viren S.

Owner

Construction

### "Good value and easy to use"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

June 23, 2026

Pros

Easy to use, easy to share payment links. Fees are reasonable and I like the breakdown provided for each type of charge

Cons

UI could use some improvement. I'd like to see a cleaner invoice page that we can share with customers. Right now the existing page feels dated and looks a bit too technical.

Alternatives considered

[Stripe](https://www.capterra.com/p/123889/Stripe/)

Reasons for choosing Stax

Fees primarily - also inherited this system in an acquisition

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Popular comparisons

[PayPal vs Stax](https://www.capterra.com/compare/157492-207944/Fattmerchant-Payments-Online-vs-PayPal)[Stripe vs Stax](https://www.capterra.com/compare/123889-157492/Stripe-vs-Fattmerchant-Payments-Online)[Venmo vs Stax](https://www.capterra.com/compare/157492-222572/Fattmerchant-Payments-Online-vs-Venmo-)[Square Payments vs Stax](https://www.capterra.com/compare/157492-170278/Fattmerchant-Payments-Online-vs-Square-Payments-Processing)

[Square Point of Sale vs Stax](https://www.capterra.com/compare/157492-275802/Fattmerchant-Payments-Online-vs-Square-Point-of-Sale)[NetSuite vs Stax](https://www.capterra.com/compare/135757-157492/NetSuite-vs-Fattmerchant-Payments-Online)[QuickBooks Money vs Stax](https://www.capterra.com/compare/157492-170065/Fattmerchant-Payments-Online-vs-QuickBooks-Money)