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Moving and Storage Companies, Moving Companies, Movers
Over 3,000 of the world’s most recognizable delivery, field service, and logistics companies use OptimoRoute to save hundreds of hours in operational efficiency and thousands of dollars in fuel costs.
The best software at this moment I 've seen so far ,i've been in industry more then 15 years and enjoying so much while using elromco product. Keep updating it for more awesome futures.
Sometimes there are technical problems, and they may happen during the move, while our foremen sign customers on contracts. Especially during the weekend.
They want their clients to be successful and will stop at no end to make sure that they and their software can assist in that success. The software itself is amazing.
There are some annoying little glitches that happen when updates are being done but that is too be expected.
All in all in has been a great experience especially with the support and ease.
My only other issue is the lack of features to service commercial and or recurring clients. But this is already a feature they are working on rolling out very soon.
Customers love the fact that they have there own client login. Customer like that they can add there inventory.
The only negative is the initial setup is taxing , it takes awhile to figure everything, but that is just the growing pains of the software.
Best priced software, espeically for the features it comes with (have spent hours finding the best) Excellent customer service, both phone and email.
The transition from GPS waypoints/coordinates back to addresses at times send my drivers just a few houses over, as in there is some loss of info there.
The program is a great option for what we were looking for. The routing program that comes with our online platform is not user friendly, so I am happy that I found this product.
If you let the system plan your routes, the drivers will get mad. Can't link a document to the delivery lines so the drivers can't have the clients confirm the deliveries.
The OptimoRoute system is suitable for our small company and will easily expand with our business as we grow. We have been impressed by the system's flexibility with access to a mobile application.
As this is an American product it can be frustrating when an address is not recognised in particular the RD (rural delivery) addresses are not recognised.
Users as well as the drivers have been pretty pleased with the ease of administration and the simplicity of the app.
Sometimes it is hard to know where to go if you need to make unexpected changes in a hurry. For instance if a driver needs to switch their navigation app or if you need to edit some stops.
Elromco
Top FeaturesOptimoRoute
Elromco
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