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Social Spiral vs Guusto: Which is a better fit?

Updated on December 11th, 2024
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Summary
Key features rated by users
Features selected based on 1,789 reviews from Customer Loyalty users.
% Fit
Missing features
Not enough reviews
Feature ratings
Loyalty Program
--
Rewards Management
--
Gift Card Management
--
Loyalty Cards
NA
Referral Tracking
--
% Fit
High performer
Feature ratings
Loyalty Program
4.8
Rewards Management
4.8
Gift Card Management
4.9
Loyalty Cards
4.8
Referral Tracking
4.7
User satisfaction
5.0
User reviews10
Ease of use
4.8
Functionality
4.9
Value for money
4.9
Customer support
4.9
4.9
User reviews2,820
Ease of use
4.9
Functionality
4.9
Value for money
4.9
Customer support
4.9
Price starts from
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

The simplest and most effective Loyalty software for service and retail businesses.

Guusto helps HR leaders at companies based in North America with over 200 frontline workers.

User reviews
pros & cons
1 / 3
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
Jeanette M
Owner
5.0

Jeanette J.: Hello, my name is Jeanette and I'm a business owner and I rate Guusto five out of five. For more reviews like this, click the link below. What I use Guusto for is to make sure that my clients are appreciated. Before, I didn't have a system, and I was looking for some way in order to send seamlessly through email a reward, a bit of kindness, a gift certificate. And I ran my first contest that I needed to send a gift certificate to somewhere in the world, and I found Guusto was seamless in order to do that. I actually heard back from the winner and they found it super easy to be able to cash in and use the gift certificate that I sent them. So I chose Guusto because of the location aspect of this particular software app, is when you want to reward someone or run a contest in different areas of the world, you want to make sure that the person that you're sending, or the person that's going to win, I should say, is able to find a gift certificate of their choice, or me as a business owner, can find a gift certificate to a local business where they live so they can support community. And that's really important to me as a business owner. I love to connect, I love to collaborate, and I love to build communities. So this Guusto app is a game changer. Guusto was very easy to implement into my business. It actually was recommended to me from a friend and fellow business owner. You signed on to the website, you created your program or created your login information, filled out all the particulars, uploaded your method of payment that you wanted to charge when the gift certificates were curated. It was super easy actually to personalize it. There was an application in there where you filled out the person's name, address, a little word of encouragement or congratulations, to be able to upload my company logo into there to really make it a personalized experience. And this was important to me, because nobody likes just to receive a gift certificate. That personal connection and that message, super important to me. And able to track too, that's important, because there's nothing worse than giving a gift and you don't know the person has picked it up. So the application on the desktop, super easy to get started, and I highly recommend it. So I'm going to ask you, are you an event planner? Are you a coordinator? Are you somebody that is in charge of making sure that your employees feel appreciated and your customers feel appreciated? I would say get Guusto. Get Guusto because you will elevate yourself to others. Also, what I would use it for is if you've got to run, like I mentioned before, a contest, if you wanted to run an incentive for one of your employees, if you wanted to just make people feel appreciated for birthdays, anniversaries, celebrations, even their starting of their job. What a great way to send them a little coffee card to one of the national chains in order for them to feel appreciated and enter your team. It's a great way to build up people and lift them up anywhere you're able to use the Guusto software app.

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5 screenshots

Social Spiral

7/39
  • Activity Dashboard
  • API
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Client Portal
  • Communication Management
  • Customer Activity Tracking
  • Customer Database
  • Customer History
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable Templates
  • Discount Management
  • eCommerce Management
  • Email Marketing
  • Engagement Tracking
  • Gamification
  • Loyalty Cards
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Performance Metrics
  • Point of Sale (POS)
  • Promotions Management
  • SMS Marketing
  • Social Promotion
  • Survey/Poll Management
  • Third-Party Integrations
  • Transaction History
  • CRM
  • Gift Card Management
  • Loyalty Program
  • Member Portal
  • Membership Management
  • Referral Tracking
  • Rewards Management
See All features
Hide Customer Loyalty Software Features -

Guusto

Top Features
13/39
Show Customer Loyalty Software Features +

Social Spiral

--

Guusto

Social Spiral
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Guusto
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Social Spiral
  • By Social Spiral Technologies
  • Located in Canada
  • Founded in 2013
Guusto
  • By Guusto
  • Located in Canada
  • Founded in 2013
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