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JustCall: All-in-one biz chat (voice, SMS, email, WhatsApp). Automate workflows with 100+ integrations and AI magic, and watch your business grow on autopilot. Trusted by 6,000+ businesses globally.
We're experts at helping data-driven businesses provide exceptional customer experiences. We serve customers in every industry.
Works amazing for the most part. Very little issues and super glad we found them and will continue to use them for the foreseeable future.
It’s really hard to find the voicemail. I have endless dislikes about the app.
One of the things that I love Just Call is the user-friendly interface. Moreover, I also like how it integrates with other websites just like Pipedrive (for the leads) and make.com (automation).
Extension is rendered useless by the constant (literally one every 5 seconds) Chrome notifications that are impossible to turn off that your "macbook speakers are now connected.
Lastly, they keep regularly and proactively updating about other things I asked. Their customer support is simply excellent, responsive and reliable.
When more then one caller is ringing for 2 different accounts there is no way of choosing which caller you can answer.
Just all is easy to Install and use, free text and calling are a cherry on top. Using that service to grow sales is amazing.
At some point there were interruptions due to the network. Also sometimes cut the voice due to the connection.
The ease of use is nice and the support team when issues due arise, is responsive and quick to help me get a solution.
I tend to ignore them now because so many are evaluated wrong.
Ease of use is amazing - no hangups when going from a PC to a mobile device to view calls or data. Real time reporting and notifications are great.
Once we have cancelled a phone number for a client, we are unable to go back in and listen to the calls years down the road.
The level of customer service has definitely risen over the years and I'm always glad to do business with companies that have great customer service.
Using the mobile app, it takes at least two attempts to start a new conversation. Also, once I've addressed a notification, I have to kill the app and reopen it for the notifications badge to go away.
The ability to text our customers from our main office number is great and we don't have to use our personal cell phones.
I wasted more time having you guys correct them. Personally if it cost me less to not have the calls rated, I would prefer that.
Alex: Hi, my name's Alex. I was the student success team manager at Tutorly. And I would give JustCall a four out of five rating. We used JustCall as our phone system for customer service related inquiries and sales related inquiries. Each member of our team had a login for JustCall, and JustCall then integrated with the CRM we were using, which was HubSpot, and all of the call and texts for customer service or sales related needs were then recorded into our CRM. As a manager, I really liked that I could, at real time, monitor a call that one of my sales teams was making, so I could listen to their script work, I can listen to how confident they were on the phone and it would help me better coach my sales team. Additionally, I really liked that a record of the call was then automatically integrated with our CRM. So if there was ever a customer that was saying that they said one thing, I could go back and listen to the call, to listen to the complaint and then address the customer's needs or complaint or whatever the issue was. I thought it was a little bit expensive for what other competitors were offering at the time.
JustCall
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