# Compare JustCall vs Ooma Office 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare JustCall and Ooma Office based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/157853-174109/JustCall-vs-Ooma-Office

---

# JustCall vs Ooma Office Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

JustCallOoma Office2/4 selected

[JustCall](https://www.capterra.com/p/157853/JustCall/)[4.1 (223)](https://www.capterra.com/p/157853/JustCall/reviews/)

[Ooma Office](https://www.capterra.com/p/174109/Ooma-Office/)[4.4 (248)](https://www.capterra.com/p/174109/Ooma-Office/reviews/)

[## JustCall](https://www.capterra.com/p/157853/JustCall/)[4.1 (223)](https://www.capterra.com/p/157853/JustCall/reviews/)

Starting Price

$29.00/month

Value-for-Money

4.1

Functionality

4.1

Ease of Use

4.3

Customer Service

4.1

Reviews Sentiment

Based on [223 reviews](#user-reviews)

Positive

179

Neutral

20

Negative

24

[## Ooma Office](https://www.capterra.com/p/174109/Ooma-Office/)[4.4 (248)](https://www.capterra.com/p/174109/Ooma-Office/reviews/)

Starting Price

$19.95/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [248 reviews](#user-reviews)

Positive

220

Neutral

12

Negative

16

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 2,872 reviews from business phone systems software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

78%Fit

Feature ratings

Call Routing

4.2

Mobile Access

4.3

Call Transfer

4.1

Call Logging

4.3

Alerts/Notifications

4.1

81%Fit

High performer

Feature ratings

Call Routing

4.5

Mobile Access

4.5

Call Transfer

4.6

Call Logging

4.3

Alerts/Notifications

4.4

User satisfaction

User satisfaction

4.1

User reviews[223](https://www.capterra.com/p/157853/JustCall/reviews/)

Ease of use

4.3

Functionality

4.1

Value for money

4.1

Customer support

4.1

User satisfaction

4.4

User reviews[248](https://www.capterra.com/p/174109/Ooma-Office/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.5

Customer support

4.4

Price starts from

Price starts from

$29Per User, Per Month

-   Free version
-   Free trial

Price starts from

$19.95Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Small and mid sized businesses to large enterprises.

Best for

Ooma Office is a flexible cloud solution suitable for businesses of all sizes in industries.

## User reviews

Pros & cons

JK

John K.

Chief Technology Officer

> "The automated dialer is faster than the 8x8 system that we used previously and I can complete my list before the end of my..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7097175)

RP

Ross P.

owner

> "After upgrading, we realized it did not contain the features we were looking for. When we emailed them 1 day after signing,..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7045237)

VR

Verified Reviewer

Associate Director

> "Based on this experience, I would sooner direct teams toward Batch Dialer or MoJo, where customer support and flexibility are..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7086823)

JK

John K.

Chief Technology Officer

> "I hate that the reporting dashboard is rigid and I cannot rearrange items to view the information that I need."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7097175)

JK

John K.

Chief Technology Officer

> "The integration with CRM is also nice as I do not have to do a lot of work for it to be integrated which is a huge relief."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7097175)

VR

Verified Reviewer

Associate Director

> "I had a renewal of a subscription that was inactive for nearly 9 months, and when I cancelled and tried to get a refund..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7086823)

JK

John K.

Chief Technology Officer

> "Overall, JustCall makes life easier for our sales team as we are no longer entering data twice per day."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7097175)

DM

Danielle M.

Compliance and Finance Manager

> "Finding the calls needed for compliance is ridiculously hard - you can't remove 5 second calls from the list, only the client..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6269761)

EB

Erinn B.

Client Service Specialist II

> "It also links to HubSpot and tracks any communications which we also utilize and is convenient to have all communications in..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6399701)

JC

Joaquin C.

Expansion Development Representative

> "I believe that sometimes it could be more practical when you finish a call, it appear automatically to call again, and not..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6419515)

VR

Verified Reviewer

Associate Director

> "The only positive I can point to is their integration capabilities, which my team did like."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7086823)

RD

Robert D.

VP

> "The reports they shared showed call activity during the free trial period — before the paid subscription even began — yet I..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6750777)

KC

Kelly C.

Operations Manager

> "The support documentation is helpful."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7048469)

RD

Robert D.

VP

> "There was no way for me to track credit usage in real time, and the reports had to be manually exported by their internal..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6750777)

JK

John K.

Chief Technology Officer

> "I was happy to find that the support technician was knowledgeable when my microphone stopped working."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7097175)

VR

Verified Reviewer

Associate Director

> "They have 0 customer service priority and due to that, I recommend any other dialer."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7086823)

CT

Clint T.

Chief Digital Officer

> "It has streamlined our communication efforts, making it easier to keep parents and students informed and engaged."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6396175)

RP

Ross P.

owner

> "They will try to pressure you with their legal team if something doesn't go your way"

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7045237)

VR

Verified Reviewer

Associate Director

> "I strongly recommend that anyone considering JustCall evaluate alternative dialers."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7086823)

DM

Danielle M.

Compliance and Finance Manager

> "There is no option for configuration for the company's needs in an overview and reporting is only one simple report."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6269761)

SM

Sara M.

Sales Rep

> "We can monitor our calls, record them and listen to them to improve our skills, schedule follow ups and more, it makes our..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4930321)

MT

Mike T.

Owner

> "As an individual user that was a waste of money, but I tried it until I found that to get FULL integration with my CRM..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6271411)

SP

Sergio P.

IT Manager

> "Managing client communications can be time-consuming, but with Justcall, we've streamlined the entire process."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6517120)

VR

Verified Reviewer

Associate Director

> "Buyer beware — if something goes wrong, do not expect flexibility or advocacy from their support team."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7086823)

KW

Kayla W.

Franchise Owner

> "I love the reports, integration with HubSpot, and call recording."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6394598)

AH

Angie H.

Partner

> "I was promised a refund because of the issues, but once I followed up, I was effectively abandoned."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7092850)

SB

Stefano B.

VP Operations

> "Their ability to thread Callcs, voicemail, SMS in a single conversation within several different CRMs is something that..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4939679)

EB

Erinn B.

Client Service Specialist II

> "A few downsides to just call I think we have is not being able to transfer a call directly to a voicemail."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6399701)

GH

Greg H.

Sales

> "Only positive feature is brings up the name of the contact calling, from the PipeDrive CRM."

[See full review](https://www.capterra.com/p/157853/JustCall/#SoftwareAdvice___6732428)

JN

Joanne N.

Scheduling Manger

> "When creating a new message to a client it is not as easy as other platforms to see the message history."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6261881)

Suzi L.

Project Manager

> "The platform's user-friendliness, effectiveness in managing calls, capacity to integrate with other business tools, and..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4839579)

AH

Angie H.

Partner

> "I’ve been a long-time customer of JustCall, but this experience has completely eroded my trust."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7092850)

ACR

Ana Cecilia R.

Estimator

> "The call recording feature is also very helpful."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6554705)

SP

Sergio P.

IT Manager

> "One thing that’s a bit of a pain for us at HIE is trying to locate specific SMS messages."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6517120)

AQ

Anthony Q.

Customer Support Specialist

> "The reports were a step up from our initial call solution (Aircall)"

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6757891)

JN

Jay N.

Installer

> "I really don’t like that you have to pay for every add-on the costly is very expensive for this app!"

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6819682)

MT

Mike T.

Owner

> "Switched to SMRTPhone which, for my purposes, is much more integrated and user friendly."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6271411)

CC

Craig C.

Owner

> "They gave the impression that they worked with all size of businesses, but after our experience, they don't support small..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6660341)

KC

Kelly C.

Operations Manager

> "It's easy to use and there are alot of features."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7048469)

AG

Andres G.

Finance Manager

> "From time to time, texts are not able to go out to certain numbers."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6394764)

IGC

Iris Gerald C.

RNS Carpet Cleaning

> "More confident to provide data and info to the customer and client."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6352238)

CC

Craig C.

Owner

> "I think the cost of the service is too high for a company that isn't already bringing in at least 7 figures a year."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6660341)

HV

Haleigh V.

Customer Service Lead

> "We are able to be in contact with our customers without any worry."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6396950)

CC

Craig C.

Owner

> "As a result, your JustCall account has been closed, and you will not have any access to our services."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6660341)

NN

Nick N.

Sales Director

> "Plenty of features, all combined into a single platform."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6393403)

CL

Cub L.

Clinical Director

> "The time it takes for their support structure to get back regarding open issues is unacceptable."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6261899)

ACR

Ana Cecilia R.

Estimator

> "It's an easy-to-use app that has several communication methods in one place."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6554705)

RD

Robert D.

VP

> "The customer service was so deceptive and inconsistent I became convinced that they were engaged in a pattern of fraud or at..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6750777)

IL

Ina L.

Insurance Advisor

> "I think the integration with our existing program has been smooth, too."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6395291)

JH

Jennifer H.

Sales Development Manager

> "I really struggle getting the data I need from the analytics page it would be better to have a stronger managed package to..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4939606)

JW

Jacob W.

Sales Rep

> "Ease of use and the ability to make and take calls anywhere."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6355835)

Heather T.

Medical Receptionist-Medical Assistant

> "Occasionally dropped calls or poor quality."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6449929)

JH

Jennifer H.

Sales Development Manager

> "It also works out from a number what the dialling code should be which when you have alot of calls to make is great for speed..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4939606)

VR

Verified Reviewer

Skilled Trades Recruiter

> "The dialer keeps refreshing once in a while. While at work, it's a bit annoying"

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6396969)

ZAS

Zeanna Alexis S.

Engagement

> "Its user friendly interface and that it tracks everything."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6394892)

CL

Cub L.

Clinical Director

> "Also the interface is not very intuitive."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6261899)

CB

Carissa B.

Human Resources Manager

> "My company likes that you can record calls and listen to the playbacks for training purposes."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6221163)

IL

Ina L.

Insurance Advisor

> "Personally, I found the call back feature is really annoying."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6395291)

JS

Josh S.

IT Coordinator

> "With some improvements to the dashboard, it could be a great tool."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6753984)

MT

Mike T.

Owner

> "The las person I spoke to before cancelling, tried to argue with me about what I experienced."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6271411)

Aman K.

Researcher

> "The platform has been praised for its user-friendly interface, efficient call management capabilities, seamless integration..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4634970)

DM

Danielle M.

Compliance and Finance Manager

> "The Just Call support team are very responsive but can never do anything to help. "

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6269761)

VR

Verified Reviewer

Skilled Trades Recruiter

> "JustCall is better in user interface, ease of use, and accessibility."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6396969)

PR

Pauline R.

SDR

> "A lot of countries are blocked, I understand it's to prevent spam but it can cause a lot of friction sometimes."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6138774)

HJ

Hamlet J.

CEO

> "We LOVE the SMS after business hours auto-responder feature, the SMS scheduled send feature, and the SMS saved replies..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4089829)

LB

Lance B.

CEO

> "The time it takes to assign a call is too consuming be easier if could block assign."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6220629)

KU

KARINA U.

SDR

> "IT IS EASY TO USE ON DAILY BASES AND THE GRAPHICS ARE GOOD"

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6398099)

MF

Matthew F.

Managing Partner

> "repackaged standard offers as ways of trying to fit a categoric failure."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4944934)

JZ

Janna Z.

Finance Manager

> "The bulk SMS option is great when trying to reach multiple clients at the same time."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6225904)

Suzi L.

Project Manager

> "For unknown reasons, some numbers may be blocked from dialing through JustCall."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4839579)

MT

Mike T.

Owner

> "It is far more cost effective that Just Call."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6271411)

LM

Luke M.

VP of Partnerships

> "Price is a little high and sometimes it takes a day to get a response from support."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6220584)

MZ

Manuel Z.

Inbound sales specialist

> "It's okay, not the best phone app but I can see they are making updates and constantly developing it which will eventually..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___5006416)

RV

Ramona V.

Office manager

> "When there is a concern it takes a long while to get help and they don’t get back to you with updates."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6142478)

NG

Noni G.

Operations Head

> "Loved the auto-dialling and predictive dialling feature"

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6230339)

MT

Mike T.

Owner

> "I cancelled."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6271411)

JM

Jill M.

Program Success Manager

> "Calls and texts usually go through fine and the call quality is fine."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6208097)

Olivier K.

Director

> "Call and SMS charges can creep up pretty quick"

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6220746)

GG

Genesis G.

Marketing Specialist

> "With wide range of features such as call recording, call forwarding and voicemail. And excellent customer support."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4635066)

NG

Noni G.

Operations Head

> "Sometimes the dashboard numbers malfunction."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6230339)

[View Reviews](https://www.capterra.com/p/157853/JustCall/reviews/)

VR

Verified Reviewer

President

> "The features are pretty customizeable as well."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___7089017)

AG

Aaron G.

Senior Partner

> "Ooma issued me a phone number that I requested how I wanted my company name to show on caller ID and..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6288751)

VR

Verified Reviewer

Owner

> "They are good to work with when setting it up and asking about features. But,"

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___7099237)

KR

Kirk R.

Owner

> "We were not able to access voicemails left by patients, patients with emergency troubles on top of that."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#SoftwareAdvice___6826013)

ND

Nathan D.

Property manager

> "It’s about half price of our prior provider. And, it is very intuitive to set up those who know how to..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6495873)

LK

Lia K.

Practice Manager

> "Our previous phone system was down for almost two weeks with no solution in site, and Ooma came to our..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___7094996)

Allen E.

President

> "I love how Ooma will integrate with my Google Contacts, call recording is crucial and voicemail to..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6218261)

JV

Jordan V.

Agent

> "It says nowhere on their website that you will be charged $15 to add an extra phone line, nor does it..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#SoftwareAdvice___6542757)

WD

Whitney D.

CEO

> "Over I was very pleased with Ooma office and features that I received and also being able to have the..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6134410)

JV

Jordan V.

Agent

> "In my experience I dealt with long wait times to get a hold of anybody and when I did speak to someone..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#SoftwareAdvice___6542757)

SS

Sohrab S.

Dentist

> "The price is great and you can customize the features you need."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6506726)

JV

Jordan V.

Agent

> "There is no such thing as a free-trial they are offering unless you are okay with paying for the $55 to..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#SoftwareAdvice___6542757)

JV

Jordan V.

Agent

> "Then Ooma would be a good choice for you just based off the price point."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#SoftwareAdvice___6542757)

VW

Vincent W.

Owner

> "Two things. When a call comes in, the call display only shows me the first and last name from my..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___4884013)

Allen E.

President

> "Best of all is he phone app so you can make and receive calls and texts ont he go."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6218261)

CD

Chris D.

Owner

> "Some calls I was unable to hear the other person on the line when they were local and on a hardline."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6702720)

ND

Nathan D.

Property manager

> "Their sales team was very persistent and informative."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6495873)

CD

Chris D.

Owner

> "Further, the lack of usable internet on their platform was a short term challenge."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6702720)

VW

Vincent W.

Owner

> "I also like that they have both mobile and desktop apps, as I am choosing to use only the desktop app. "

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___4884013)

KR

Kirk R.

Owner

> "We lost business as we never had working phones."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#SoftwareAdvice___6826013)

GC

George C.

Agent

> "Abundant features at a very affordable price - high quality calls and great support in the rare case..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6141327)

AG

Aaron G.

Senior Partner

> "They billed me twice for the first month which i wouldn't have noticed if I wasn't having other issues..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6288751)

CT

Chelsea T.

Practice Manager

> "Faxes though email and texting through desktop is probably the biggest plus for us."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___4809377)

TG

Tom G.

Travel consultant

> "Voicemail doesn't always record or transcribe properly"

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6541875)

SS

Susan S.

CEO

> "The menu option and ease of changing our office availability/hours is super."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6140964)

AG

Aaron G.

Senior Partner

> "They sent the wrong phone of a much lessor value and utility."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6288751)

SS

Susan S.

CEO

> "We are also excited about the mobility of the set up - we are changing our office and we just take it..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6140964)

AG

Aaron G.

Senior Partner

> "Blaming the issues on everything else instead of taking ownership of the issue. "

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6288751)

TS

Thang S.

Technical Recruiter

> "Over all , I loved using Ooma Office , proper trail of text messages, you can track the time & date of..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___3573923)

AG

Aaron G.

Senior Partner

> "The representatives constantly telling lies instead of fixing issues."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6288751)

DB

David B.

CEO

> "The outage was fixed in less than an hour so did not impact us much. "

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6150036)

CD

Chris D.

Owner

> "The quality of the calls was not always very consistent."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6702720)

BW

Brian W.

Partner

> "Mobile phone integration has been valuable."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6134271)

TP

Tim P.

Owner

> "There is an option to use the cell signal but it does not differentiate the app ring and the cell phone..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6134158)

AD

Allie D.

Office Manager

> "Ooma Office is so easy to set up and use - that even I, the most inexperienced phone user, was able to..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6149634)

SS

Stephanie S.

President

> "This is less a concern with Ooma than our internet provider"

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6537560)

LG

Lisa G.

Assistant Executive Director

> "Easy to use and manage system for remote working environment for small staff."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6142187)

CF

C F.

Lawyer

> "Apps dont always show live red numbers of unread messages, texts, calls, voicemails"

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6134145)

JV

Jesse V.

Principal Advisor

> "Text messaging, desktop app, recording features are so simple to use"

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6145458)

KR

Kirk R.

Owner

> "As a small business it was horrible."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#SoftwareAdvice___6826013)

YM

Yasmir M.

Office Manager

> "Phone service awesome, clear no static with phone serives"

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6114748)

DH

Dee H.

Agent

> "So, if I am not using all of the features (according to their email - which I kept), then I should not..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#SoftwareAdvice___5059306)

AF

Anthony F.

owner

> "Ooma VOIP has been more efficient and reliable compared to cable"

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6134040)

Keith W.

Owner

> "Ongoing issues with access and notification on my mobile phone."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6134141)

SL

Stephanie L.

Program Coordinator

> "We could also grow when we added new people."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6140928)

JD

Julie D.

manager

> "My only issue is when I change phones it is hard to get them running from the last one."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6149855)

JM

John M.

President

> "It is a great service for those who need a landline."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6149794)

RF

Raquel F.

Sales Lead Associate

> "We had to switch to another software since we couldn't fix the bugs and errors."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___4913917)

HM

Henry M.

office supervisor

> "easy to use and can be used on cell, computer and physical phone"

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6151254)

DH

Dee H.

Agent

> "Within a few days of the trial period, I realized Ooma was not for me - even after downloading and..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#SoftwareAdvice___5059306)

SC

Sam C.

Owner

> "The monthly cost is cheap compared to the other options in the market and easy to use"

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6145555)

JD

Julie D.

manager

> "when the internet is down phones are down."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6149855)

JD

Julie D.

manager

> "The price when I was starting new was affordable"

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6149855)

VW

Vincent W.

Owner

> "So they're trying, but the bad thing is that all the customer service agents are incompetent. "

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___4884013)

RL

Ryan L.

Office Associate

> "Auto Attendant makes it easy for callers to get to the department they are trying to reach via..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___4372432)

RB

ROBERT B.

Owner

> "Sometime I here echos or get a bad connection."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6145582)

VW

Vincent W.

Owner

> "Now that it's finally set up the way I like it, I think I'll be staying with Ooma for a long time."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___4884013)

JB

Jake B.

Director

> "Their all lack many features."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6143007)

VP

Vicki P.

Office Manager

> "I very rarely have to be put on hold and they are always friendly, patient and very helpful! "

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6149715)

MM

Miranda M.

Administrator

> "It's challenging to find customer support, and they often walk us through how to restart it, and when..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___4410865)

SL

Stephanie L.

Program Coordinator

> "It is a great product and was easy for even our tech challenged people to use."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6140928)

TM

Thomas M.

CEO

> "The customer service is horrible."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6153741)

WE

Wayne E.

Systems Analyst

> "Extremely satisfied with the service, features, and price."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6134005)

MW

Matthew W.

Owner/Photographer

> "I also was unable to make my after hours business voicemail greeting work the way it did on RingCentral..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#SoftwareAdvice___3030617)

RS

Rohin S.

Chiropractor

> "Setup and functionality are great."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6145521)

GC

George C.

Agent

> "It is hard to think of something I don’t like … because there isn’t anything."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6141327)

SB

Scott B.

President

> "The phone system is clear with zero issues when connecting with my customers."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___4354512)

MM

Megan M.

Marketing Coordinator

> "The set up was not as customizable as we had been promised in the sales pitch."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___3537612)

SC

Scott C.

Agent

> "I have been with them for three years and will never switch away from them."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6140927)

MM

Megan M.

Marketing Coordinator

> "The phones themselves had hardly any features and not many lines."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___3537612)

RR

Rachele R.

owner

> "The overall use is great, and the price is reasonable. If I ever have questions the response time and..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___3545818)

MM

Miranda M.

Administrator

> "It is unreliable and flaky. "

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___4410865)

KL

Keith L.

Account Manager

> "Good app - easy to change some features instantly"

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6145436)

VR

Verified Reviewer

IT Admin

> "Voicemail transcription is an extra cost, as is PC/Mac softphone, which is a bummer."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___2803345)

SK

Sangita K.

President and CEO

> "It is very affordable, user friendly with great service."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6134028)

Rick Z.

Deputy Chief

> "I have an acount but have not actually started using it a my primary business line because getting..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___3232466)

JA

Jolene A.

Owner

> "Great support when I needed it."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6140941)

AH

Amy H.

Owner

> "It would ring every time I started my car. And it caused issues with it not ringing on the business..."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___3104341)

Keith W.

Owner

> "As a long-time, happy Ooma home user, I expected better."

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___6134141)

VR

Verified Reviewer

Partner

> "The app could be better-- it lacks some features, but also may sometimes miss calls"

[See full review](https://www.capterra.com/p/174109/Ooma-Office/#Capterra___2928466)

[View Reviews](https://www.capterra.com/p/174109/Ooma-Office/reviews/)

## User interface

4.13 (223)

[Ooma Office](https://www.capterra.com/p/174109/Ooma-Office/)

4.43 (248)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

JustCall

Top features

39/50

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automated Attendant
-   Automatic Call Distribution
-   Callback Scheduling
-   Call Center Management
-   Call Conferencing
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Logging
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Computer Telephony Integration
-   Contact Database
-   Contact Management
-   CRM
-   Customizable Caller ID
-   Customizable Reports
-   Employee Directory
-   Fax Management
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Mobile Access
-   Monitoring
-   Multi-Channel Communication
-   PBX
-   Predictive Dialer
-   Purchasing & Receiving
-   Queue Management
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting & Statistics
-   SMS Messaging

[See all features](https://www.capterra.com/p/157853/JustCall/#features)

Ooma Office

24/50

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automated Attendant
-   Automatic Call Distribution
-   Callback Scheduling
-   Call Center Management
-   Call Conferencing
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Logging
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Computer Telephony Integration
-   Contact Database
-   Contact Management
-   CRM
-   Customizable Caller ID
-   Customizable Reports
-   Employee Directory
-   Fax Management
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Mobile Access
-   Monitoring
-   Multi-Channel Communication
-   PBX
-   Predictive Dialer
-   Purchasing & Receiving
-   Queue Management
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting & Statistics
-   SMS Messaging

[See all features](https://www.capterra.com/p/174109/Ooma-Office/#features)

### Recognition

No recognitions have been awarded to JustCall

No recognitions have been awarded to Ooma Office

### Deployment & support

JustCall

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Ooma Office

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

JustCall

-   By SaaS Labs
-   Located in United States
-   Founded in 2016

Ooma Office

-   By Ooma
-   Located in United States
-   Founded in 2004

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