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JustCall vs Ringba: Which is a better fit?

Updated on January 20th, 2025
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Summary
Features in Call Tracking
28
Best performer
46
  • Alerts/Notifications
  • Auto-Dialer
  • Call Disposition
21
46
  • API
  • Campaign Analytics
  • Conversion Tracking
User satisfaction
4.2
User reviews213
Ease of use
4.3
Functionality
4.1
Value for money
4.2
Customer support
4.2
4.9
User reviews15
Ease of use
4.9
Functionality
5.0
Value for money
5.0
Customer support
5.0
Price starts from
/user
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

JustCall: All-in-one biz chat (voice, SMS, email, WhatsApp). Automate workflows with 100+ integrations and AI magic, and watch your business grow on autopilot. Trusted by 6,000+ businesses globally.

We serve hundreds of markets: insurance, sales, solar, travel, software, legal, medical, finance, and more.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-08143722-0ef9-46da-82f0-08dbcf6d3658
Alexander D
Wealth Advisor
4.0

Alex: Hi, my name's Alex. I was the student success team manager at Tutorly. And I would give JustCall a four out of five rating. We used JustCall as our phone system for customer service related inquiries and sales related inquiries. Each member of our team had a login for JustCall, and JustCall then integrated with the CRM we were using, which was HubSpot, and all of the call and texts for customer service or sales related needs were then recorded into our CRM. As a manager, I really liked that I could, at real time, monitor a call that one of my sales teams was making, so I could listen to their script work, I can listen to how confident they were on the phone and it would help me better coach my sales team. Additionally, I really liked that a record of the call was then automatically integrated with our CRM. So if there was ever a customer that was saying that they said one thing, I could go back and listen to the call, to listen to the complaint and then address the customer's needs or complaint or whatever the issue was. I thought it was a little bit expensive for what other competitors were offering at the time.

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User interface
157853 video thumbnail}
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JustCall

Top Features
28/46
  • Activity Dashboard
  • Activity Tracking
  • API
  • Call List Management
  • Call Scoring
  • Call Whispering
  • Campaign Analytics
  • Conversion Tracking
  • CRM
  • Customizable Reports
  • Keyword Tracking
  • Lead Capture
  • Lead Generation
  • Lead Qualification
  • Monitoring
  • Multi-Campaign
  • Real-Time Data
  • ROI Tracking
  • Alerts/Notifications
  • Auto-Dialer
  • Automatic Call Distribution
  • Call Center Management
  • Call Disposition
  • Caller ID
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Campaign Management
  • Computer Telephony Integration
  • Contact Management
  • Data Import/Export
  • IVR
  • Lead Management
  • Performance Management
  • Predictive Dialer
  • Real-Time Analytics
  • Real-Time Monitoring
  • Real-Time Reporting
  • Reporting & Statistics
  • Third-Party Integrations
  • Voice Mail
See All features
Hide Call Tracking Software Features -

Ringba

21/46
Show Call Tracking Software Features +
JustCall
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Ringba
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
JustCall
  • By SaaS Labs
  • Located in United States
  • Founded in 2016
Ringba
  • By Ringba
  • Located in United States
  • Founded in 2016
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