---
title: "Compare JustCall vs Dialpad 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare JustCall and Dialpad based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/157853-190976/JustCall-vs-Dialpad-Sell"
page_type: "comparison"
language: "en"
---

# JustCall vs Dialpad Features and Cost Comparison

Last updated September 23rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

JustCallDialpad2/4 selected

[JustCall](https://www.capterra.com/p/157853/JustCall/)[4.1 (225)](https://www.capterra.com/p/157853/JustCall/reviews/)

[Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/)[4.2 (570)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/)

[## JustCall](https://www.capterra.com/p/157853/JustCall/)[4.1 (225)](https://www.capterra.com/p/157853/JustCall/reviews/)

Starting Price

$29.00/month

Value-for-Money

4.1

Functionality

4.1

Ease of Use

4.3

Customer Service

4.1

Reviews Sentiment

Based on [225 reviews](#user-reviews)

Positive

179

Neutral

20

Negative

26

[## Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/)[4.2 (570)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/)

Starting Price

$27.00/month

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4.3

Customer Service

4

Reviews Sentiment

Based on [570 reviews](#user-reviews)

Positive

466

Neutral

53

Negative

51

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 3,895 reviews from telephony software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

75%Fit

High performer

Feature ratings

VoIP Connection

4.3

VoIP

2.0

Call Routing

4.2

Call Center Management

4.3

Call Recording

4.5

70%Fit

Not enough reviews

Feature ratings

VoIP Connection

4.6

VoIP

\--

Call Routing

4.0

Call Center Management

4.0

Call Recording

4.3

User satisfaction

User satisfaction

4.1

User reviews[225](https://www.capterra.com/p/157853/JustCall/reviews/)

Ease of use

4.3

Functionality

4.1

Value for money

4.1

Customer support

4.1

User satisfaction

4.2

User reviews[570](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.1

Customer support

4.0

Price starts from

Price starts from

$29Per User, Per Month

-   Free version
-   Free trial

Price starts from

$27Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Small businesses to large enterprises in insurance, healthcare, real estate, financial services, education, solar and renewables, and home services.

Best for

Mid-market and enterprise organizations modernizing CX, IT, CX, and revenue leaders replacing fragmented voice, chat, and support tools with one AI-native platform built for Agentic AI at scale.

## User reviews

Pros & cons

JK

John K.

Chief Technology Officer

> "The automated dialer is faster than the 8x8 system that we used previously and I can complete my list before the end of my shift."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7097175)

RP

Ross P.

owner

> "After upgrading, we realized it did not contain the features we were looking for. When we emailed them 1 day after signing, they..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7045237)

VR

Verified Reviewer

Associate Director

> "Based on this experience, I would sooner direct teams toward Batch Dialer or MoJo, where customer support and flexibility are..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7086823)

Drew H.

Partner

> "The compliance process was overly lengthy and burdensome, taking over a month without resulting in service activation."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7128666)

JK

John K.

Chief Technology Officer

> "The integration with CRM is also nice as I do not have to do a lot of work for it to be integrated which is a huge relief."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7097175)

Drew H.

Partner

> "Additionally, the service was never used because we couldn't exit the compliance phase due to their strict requirements."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7128666)

JK

John K.

Chief Technology Officer

> "Overall, JustCall makes life easier for our sales team as we are no longer entering data twice per day."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7097175)

RD

Robert D.

VP

> "The reports they shared showed call activity during the free trial period — before the paid subscription even began — yet I was..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6750777)

SS

Sophia S.

Administrative Assitant

> "The software itself generally worked as expected, and the interface was easy enough to navigate."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7188392)

JK

John K.

Chief Technology Officer

> "I hate that the reporting dashboard is rigid and I cannot rearrange items to view the information that I need."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7097175)

VR

Verified Reviewer

Associate Director

> "The only positive I can point to is their integration capabilities, which my team did like."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7086823)

VR

Verified Reviewer

Associate Director

> "I had a renewal of a subscription that was inactive for nearly 9 months, and when I cancelled and tried to get a refund..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7086823)

SP

Sergio P.

IT Manager

> "Managing client communications can be time-consuming, but with Justcall, we've streamlined the entire process."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6517120)

RD

Robert D.

VP

> "There was no way for me to track credit usage in real time, and the reports had to be manually exported by their internal team."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6750777)

GH

Greg H.

Sales

> "Only positive feature is brings up the name of the contact calling, from the PipeDrive CRM."

[See full review](https://www.capterra.com/p/157853/JustCall/#SoftwareAdvice___6732428)

SS

Sophia S.

Administrative Assitant

> "Our experience was disappointing because the biggest issue wasn't the software—it was the lack of transparency."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7188392)

KC

Kelly C.

Operations Manager

> "The support documentation is helpful."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7048469)

VR

Verified Reviewer

Associate Director

> "They have 0 customer service priority and due to that, I recommend any other dialer."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7086823)

JK

John K.

Chief Technology Officer

> "I was happy to find that the support technician was knowledgeable when my microphone stopped working."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7097175)

SP

Sergio P.

IT Manager

> "One thing that’s a bit of a pain for us at HIE is trying to locate specific SMS messages."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6517120)

ACR

Ana Cecilia R.

Estimator

> "The call recording feature is also very helpful."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6554705)

RP

Ross P.

owner

> "They will try to pressure you with their legal team if something doesn't go your way"

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7045237)

AQ

Anthony Q.

Customer Support Specialist

> "The reports were a step up from our initial call solution (Aircall)"

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6757891)

DM

Danielle M.

Compliance and Finance Manager

> "Finding the calls needed for compliance is ridiculously hard - you can't remove 5 second calls from the list, only the client..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6269761)

EB

Erinn B.

Client Service Specialist II

> "It also links to HubSpot and tracks any communications which we also utilize and is convenient to have all communications in one..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6399701)

CC

Craig C.

Owner

> "They gave the impression that they worked with all size of businesses, but after our experience, they don't support small..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6660341)

VR

Verified Reviewer

Associate Director

> "I strongly recommend that anyone considering JustCall evaluate alternative dialers."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7086823)

CC

Craig C.

Owner

> "I think the cost of the service is too high for a company that isn't already bringing in at least 7 figures a year."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6660341)

ACR

Ana Cecilia R.

Estimator

> "It's an easy-to-use app that has several communication methods in one place."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6554705)

JC

Joaquin C.

Expansion Development Representative

> "I believe that sometimes it could be more practical when you finish a call, it appear automatically to call again, and not have..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6419515)

CB

Carissa B.

Human Resources Manager

> "My company likes that you can record calls and listen to the playbacks for training purposes."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6221163)

VR

Verified Reviewer

Associate Director

> "Buyer beware — if something goes wrong, do not expect flexibility or advocacy from their support team."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7086823)

JS

Josh S.

IT Coordinator

> "With some improvements to the dashboard, it could be a great tool."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6753984)

CC

Craig C.

Owner

> "As a result, your JustCall account has been closed, and you will not have any access to our services."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6660341)

Aman K.

Researcher

> "The platform has been praised for its user-friendly interface, efficient call management capabilities, seamless integration with..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4634970)

RD

Robert D.

VP

> "The customer service was so deceptive and inconsistent I became convinced that they were engaged in a pattern of fraud or at the..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6750777)

HJ

Hamlet J.

CEO

> "We LOVE the SMS after business hours auto-responder feature, the SMS scheduled send feature, and the SMS saved replies feature."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4089829)

AH

Angie H.

Partner

> "I was promised a refund because of the issues, but once I followed up, I was effectively abandoned."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7092850)

JZ

Janna Z.

Finance Manager

> "The bulk SMS option is great when trying to reach multiple clients at the same time."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6225904)

AH

Angie H.

Partner

> "I’ve been a long-time customer of JustCall, but this experience has completely eroded my trust."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7092850)

CT

Clint T.

Chief Digital Officer

> "It has streamlined our communication efforts, making it easier to keep parents and students informed and engaged."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6396175)

JN

Jay N.

Installer

> "I really don’t like that you have to pay for every add-on the costly is very expensive for this app!"

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6819682)

KC

Kelly C.

Operations Manager

> "It's easy to use and there are alot of features."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7048469)

DM

Danielle M.

Compliance and Finance Manager

> "There is no option for configuration for the company's needs in an overview and reporting is only one simple report."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6269761)

SM

Sara M.

Sales Rep

> "We can monitor our calls, record them and listen to them to improve our skills, schedule follow ups and more, it makes our job..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4930321)

MT

Mike T.

Owner

> "As an individual user that was a waste of money, but I tried it until I found that to get FULL integration with my CRM (Podio),..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6271411)

KW

Kayla W.

Franchise Owner

> "I love the reports, integration with HubSpot, and call recording."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6394598)

EB

Erinn B.

Client Service Specialist II

> "A few downsides to just call I think we have is not being able to transfer a call directly to a voicemail."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6399701)

SB

Stefano B.

VP Operations

> "Their ability to thread Callcs, voicemail, SMS in a single conversation within several different CRMs is something that..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4939679)

JN

Joanne N.

Scheduling Manger

> "When creating a new message to a client it is not as easy as other platforms to see the message history."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6261881)

NG

Noni G.

Operations Head

> "Loved the auto-dialling and predictive dialling feature"

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6230339)

PR

Pauline R.

SDR

> "A lot of countries are blocked, I understand it's to prevent spam but it can cause a lot of friction sometimes."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6138774)

JM

Jill M.

Program Success Manager

> "Calls and texts usually go through fine and the call quality is fine."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6208097)

LB

Lance B.

CEO

> "The time it takes to assign a call is too consuming be easier if could block assign."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6220629)

GG

Genesis G.

Marketing Specialist

> "With wide range of features such as call recording, call forwarding and voicemail. And excellent customer support."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4635066)

AG

Andres G.

Finance Manager

> "From time to time, texts are not able to go out to certain numbers."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6394764)

Suzi L.

Project Manager

> "The platform's user-friendliness, effectiveness in managing calls, capacity to integrate with other business tools, and quality..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4839579)

CL

Cub L.

Clinical Director

> "The time it takes for their support structure to get back regarding open issues is unacceptable."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6261899)

AB

Aaron B.

GTM Lead

> "Also, having a pre-recorded voicemail makes the experience even better."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6208094)

LM

Luke M.

VP of Partnerships

> "Price is a little high and sometimes it takes a day to get a response from support."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6220584)

VB

Vanessa B.

Coldcaller

> "It's really easy to use for a new user like me."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6542446)

RV

Ramona V.

Office manager

> "When there is a concern it takes a long while to get help and they don’t get back to you with updates."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6142478)

MT

Mike T.

Owner

> "Switched to SMRTPhone which, for my purposes, is much more integrated and user friendly."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6271411)

Olivier K.

Director

> "Call and SMS charges can creep up pretty quick"

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6220746)

IGC

Iris Gerald C.

RNS Carpet Cleaning

> "More confident to provide data and info to the customer and client."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6352238)

JH

Jennifer H.

Sales Development Manager

> "I really struggle getting the data I need from the analytics page it would be better to have a stronger managed package to CRMS..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4939606)

EF

Ethan F.

Presidente

> "I also like the pipedrive integration."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6215100)

Heather T.

Medical Receptionist-Medical Assistant

> "Occasionally dropped calls or poor quality."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6449929)

LRR

Luis Rene R.

Community Partnerships

> "IT's decent, we can stand the hiccups for the advantages the overall system brings. "

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6210606)

NG

Noni G.

Operations Head

> "Sometimes the dashboard numbers malfunction."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6230339)

HV

Haleigh V.

Customer Service Lead

> "We are able to be in contact with our customers without any worry."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6396950)

VR

Verified Reviewer

Skilled Trades Recruiter

> "The dialer keeps refreshing once in a while. While at work, it's a bit annoying"

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6396969)

NN

Nick N.

Sales Director

> "Plenty of features, all combined into a single platform."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6393403)

VR

Verified Reviewer

owner

> "No mater the quality of the service they provide, they act like scammer, so just avoid them."

[See full review](https://www.capterra.com/p/157853/JustCall/#GetApp___6009136)

IL

Ina L.

Insurance Advisor

> "I think the integration with our existing program has been smooth, too."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6395291)

VR

Verified Reviewer

CEO

> "This software is PURE trash for live transfers, especially if you want to track your stats relating to them."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4060571)

Aman K.

Researcher

> "JustCall is a highly regarded communication platform that offers a comprehensive set of features and functionalities for..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4634970)

CL

Cub L.

Clinical Director

> "Also the interface is not very intuitive."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6261899)

JW

Jacob W.

Sales Rep

> "Ease of use and the ability to make and take calls anywhere."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6355835)

AL

Amy L.

Analyst

> "It doesn't provide to many features, the integrations fail sometimes and might create duplicated contacts."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4471430)

SS

Sophia S.

Administrative Assitant

> "The software itself generally worked as expected, and the interface was easy enough to navigate."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7188392)

CL

Cub L.

Clinical Director

> "Also the interface is not very intuitive."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6261899)

MT

Mike T.

Owner

> "Switched to SMRTPhone which, for my purposes, is much more integrated and user friendly."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6271411)

VR

Verified Reviewer

COO

> "Hard to use via desktop, mobil app has limited functionality"

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4635708)

ZAS

Zeanna Alexis S.

Engagement

> "Its user friendly interface and that it tracks everything."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6394892)

AL

Amy L.

Analyst

> "It doesn't provide to many features, the integrations fail sometimes and might create duplicated contacts."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4471430)

VR

Verified Reviewer

Skilled Trades Recruiter

> "JustCall is better in user interface, ease of use, and accessibility."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6396969)

Drew H.

Partner

> "The compliance process was overly lengthy and burdensome, taking over a month without resulting in service activation."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7128666)

JK

John K.

Chief Technology Officer

> "The integration with CRM is also nice as I do not have to do a lot of work for it to be integrated which is a huge relief."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7097175)

Drew H.

Partner

> "Additionally, the service was never used because we couldn't exit the compliance phase due to their strict requirements."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7128666)

VR

Verified Reviewer

Associate Director

> "The only positive I can point to is their integration capabilities, which my team did like."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7086823)

RP

Ross P.

owner

> "They will try to pressure you with their legal team if something doesn't go your way"

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7045237)

Aman K.

Researcher

> "The platform has been praised for its user-friendly interface, efficient call management capabilities, seamless integration with..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4634970)

VR

Verified Reviewer

Associate Director

> "Buyer beware — if something goes wrong, do not expect flexibility or advocacy from their support team."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7086823)

[View Reviews](https://www.capterra.com/p/157853/JustCall/reviews/)

JR

Jennifer R.

Teacher

> "It made it simple to connect with students, parents, and colleagues through calls, messaging, and video meetings in one platform."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7156283)

SG

Skyler G.

Quality Manager

> "You can only pull meaning full info from one Contact Center (skill / queue) at a time. If you do try to pull data out simultaneously for..."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7153462)

PA

Pauline A.

Compliance and Credentialing Support Specialist

> "Overall, this software is great as a main communicator with clients, it is AI powered but not too much, our clients does not have any..."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7175421)

SG

Skyler G.

Quality Manager

> "The export formatting is awful and you can't choose which data you want in your reports or what order you'd like the report to be in."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7153462)

CD

Connie D.

Office Manager

> "I brought our company into using this SoftWare a few years ago so that we can effectively communicate with our tenants...from maintenance..."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6774112)

OD

Olga D.

Pharmacist

> "Sometimes it's too slow to start dialing a number and other times it doesn't even try to dial for unknown reasons."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7079261)

JC

James C.

Customer Success Manager

> "I enjoying having a service that integrates both text and voice into a single app, allowing me to communicate in two different manners."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6698833)

MB

Matt B.

IT Project Management

> "Dialpad application will some times freeze up requiring you to manually close the application and restart it to resolve the issue."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6820541)

AS

Alex S.

Founder

> "We also lave the recording and transcribing feature."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7169328)

AL

Ariel L.

Director of customer support and success

> "I would say I would prefer dial pad over that phone system, but there are still many limitations with this phone system related to..."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6827682)

SG

Skyler G.

Quality Manager

> "Dialpad has a simple UI system and is not overly complex."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7153462)

EL

Elisabeth L.

Co-founder

> "When we got down to actually buying, these super slick sellers suddenly didn't understand our company and the prices they gave us were..."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6565471)

SG

Skyler G.

Quality Manager

> "The transcription is better than I have seen in many VOIP softwares."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7153462)

SG

Skyler G.

Quality Manager

> "Helpful at times but doesn't do well with nuance."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7153462)

Mary Ellen E.

Agent

> "The best part of Dialpad is its ease of use, clear audio, and dependable performance during daily work calls."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7066101)

SG

Skyler G.

Quality Manager

> "Their AI helpdesk is highly robotic."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7153462)

RS

Rebecca S.

Business Consultant

> "The desktop app is just tricky. If they could resolve the issues of not being able to open on my computer so that I am not constantly on my..."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6874673)

SM

Shauna M.

Project Coordinator

> "I was quoted $540, but they did not give me any indication that they would add nearly 40% to my monthly fee in taxes and fees, making it..."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6623266)

DL

Daniel L.

Director, IT

> "It is cutting-edge communication platform that combines user-friendly design, cloud-based accessibility, and advanced features to deliver a..."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6167581)

NF

Nathan F.

Owner

> "SMS stopped working because I didn't click the button that said auto-recharge (why not advise this)?"

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___7086872)

Brian B.

Business administrator

> "It has a set of tools that brings together several tasks in a single platform, automating processes helps reduce workflows and helps us as a..."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6488866)

AL

Ariel L.

Director of customer support and success

> "My overall experience with dial pad is neither negative or positive. If I had to consider the phone system, we were using prior to migrating..."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6827682)

JJ

Jimi J.

Sales Manager

> "Solid dialer with good tools for sales management but there are lower cost options that also do the same thing."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6804817)

KC

Katherine C.

CFO

> "Issues with dropped calls were attributed to our tech/browser despite being told that our tech was appropriate for use with the tool."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7004986)

JC

James C.

Customer Success Manager

> "The AI Transcript is very useful, and it helps me recall points of the conversation. "

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6698833)

JN

James N.

DIRECTOR

> "They then proceeded to tell me the issue was because I didn't correctly check a box on their online portal. But guess what it was checked..."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6576052)

ID

Isaac D.

Operations Supervisor

> "I liked that Dialpad makes communication simple, with clear call quality and easy integration with other tools."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6879571)

SR

Sheila R.

Director of Operations

> "Our law firm, which relies on fully functioning phone service, can no longer afford to continue trying to resolve these issues."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6785924)

RC

Rachel C.

Customer Support Lead

> "Within the tool, it is so easy to search for previous contacts and at a glance see all interactions we have ever had with specific contacts...."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6367648)

NF

Nathan F.

Owner

> "Issues with getting my account set up correctly to begin with."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___7086872)

MB

Mac B.

IM

> "Dialpad excels at delivering a consumer-friendly, all-in-one cloud communications platform."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6867466)

DR

Derek R.

CMO

> "Customer service is very slow and do not remedy problems, they just send you in circles."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6810316)

Kalina B.

Freelance and Human resources

> "Best functions in Dialpad I love would be alerts/notications, accepting and placing calls, and messaging."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6327817)

SR

Sheila R.

Director of Operations

> "For nearly 12 weeks now, we have experienced numerous technical issues with our phone service."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6785924)

HB

Holly B.

Resolution specialists

> "Everything was synchronized in one platform and easy to click on."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7087593)

JS

Joshua S.

VP Global Sales

> "The onboarding was terrible, months delayed (despite paying from the date of the contract being signed) and very little correspondence due..."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___5034150)

RD

Regan D.

Customer Care Manager

> "For our business VoIP needs, Dialpad is and has always been awesome."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6773996)

KP

Kevin P.

CEO

> "This lack of ownership is frustrating and undermines the overall customer experience."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6794574)

KC

Katherine C.

CFO

> "We use this for our entire team & most team members use it on a daily basis."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7004986)

CQ

Carrie Q.

Owner

> "They were still building it out, which they billed us an extra $1,000 and took another 2 months before they had the chat bot ready for us to..."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6221297)

Brian B.

Business administrator

> "It helps to have a joint performance with the entire work team and with the help of artificial intelligence all processes are faster and..."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6488866)

MB

Mac B.

IM

> "Doesn't integrate with all the tools we use."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6867466)

VR

Verified Reviewer

Director of Patient Experience

> "Overall, I'm highly satisfied that even if I am not in the country, I can receive and make calls using a reliable phone number created by..."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6085936)

Isaac J.

CEO

> "I requested cancellation (which they force you to do through customer service) and was shocked to find they didn't process it. Upon..."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#GetApp___6148308)

PS

Prateek S.

CEO

> "Dialpad's interface is user-friendly, and their call quality is generally reliable."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6539798)

SP

Stuart P.

Owner

> "Now it fails at least 90% of the time. And for a company that claims to have great AI, when you call for customer service you have to..."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___5090293)

BC

Billie C.

Marketing Coordinator

> "How the software provides accurate transcripts of meetings in real which is a valuable asset."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6459585)

AP

Alex P.

Owner

> "After adding users and then attempting to remove them just three days later, I was informed that I am now obligated to pay for the..."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6348440)

Noime T.

Customer Success Manager

> "I also like that you are able to record your call and even if you forget to record the call, it can automatically translate your call into a..."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___3888796)

SM

Shauna M.

Project Coordinator

> "They misrepresent available features."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6623266)

DKS

Denese Kyle S.

Executive Assistant

> "I also love that we are able to receive data/analytics report from Dialpad on my email and we see who are our top agents and we also have an..."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___4527307)

RR

Ryan R.

Owner

> "Lack of integrations."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6757814)

KM

Karly M.

Compliance Consultant

> "I think I can speak for both myself and my team when I say Dialpad was an excellent addition to our tools we use everyday to be productive..."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6234641)

Robert B.

CEO

> "This was not advertised. When I ported my existing 1-800 number over to them, they would not allow me to receive incoming calls until I..."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___4753876)

KP

Karan P.

Business Development Representative

> "The tool enables us to better connect with the prospects we are having a conversation with, and the nudges presented to us while having the..."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___4148446)

PD

Paul D.

Director of Telecommunications

> "You can call it not researching the product fully. "

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6610571)

JM

Juan M.

Operations Supervisor

> "It's a great app for calls and multi calls, also works as chat."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6087465)

DR

Derek R.

CMO

> "Refund has not been given."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6810316)

KM

Karly M.

Compliance Consultant

> "The AI technology paired with the user friendly designed and functions make my life so much easier."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6234641)

CQ

Carrie Q.

Owner

> "We tried sending faxes for several weeks and then realized none were going through. When we reached out to Dialpad they said "oh yeah,..."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6221297)

VR

Verified Reviewer

Facilities Specialist

> "The setup was quick and easy."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6820612)

AR

Adrian R.

Operations Manager

> "We have reduced our sales team and they have been completely inflexible with the terms of the contract, even if we suggested exchanging the..."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___4237725)

SP

Stuart P.

Owner

> "It 'seemed' like an affordable option for call recording."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___5090293)

RR

Ryan R.

Owner

> "Poor call quality."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6757814)

MR

Mike R.

Staffing Lead

> "I love the simplicity and ease of use that makes using Dialpad easier than using a normal landline office phone."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6023364)

TG

Tom G.

Managing Director

> "Customer service was unresponsive, lacked follow-through, and the procedures for cancellation were unnecessarily complicated."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___5037765)

TG

Tom G.

Managing Director

> "Users generally find it user-friendly with reliable call quality and integrations."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___5037765)

Isaac J.

CEO

> "Outside of that I stopped using the service quite quickly, but they never honored my cancellation request and took hundreds of dollars from..."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#GetApp___6148308)

DKS

Denese Kyle S.

Executive Assistant

> "As someone whose english is not her first language, I really appreciate the live transcription and option to replay/review call for..."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___4527307)

RR

Ryan R.

Owner

> "Predatory financial practices."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6757814)

DF

David F.

CSM

> "Dialpad does everything we need to do, especially from an outbound sales perspective and call recordings."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___4966592)

SP

Stuart P.

Owner

> "In other words, our price isn't really our price because that isn't enough to cover costs, so we will add on a fee. "

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___5090293)

GL

Graham L.

Director

> "Interface is slick compared to the previous product we used"

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6174043)

GL

Graham L.

Director

> "Now our business isnt as big and we're trying to reduce licenses back down to 20 and they continue to charge for 50 - I genuinely thought..."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6174043)

MB

Michael B.

Founder

> "I liked the voicemail transcription."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6159520)

BC

Billie C.

Marketing Coordinator

> "Setting up the system is complicated and customer service does not respond in a timely manner"

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6459585)

JA

Jennifer A.

Designer

> "way calling, transferring of calls, and getting scripted messages while away from the office allows me to be out and about doing business..."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___3474650)

AP

Alex P.

Owner

> "The customer service is abysmal; they have no real interest in resolving issues or providing genuine assistance."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6348440)

KM

Katie M.

Administrative Assistant

> "I love how simple it is to set up a quick conference call."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6294034)

GL

Graham L.

Director

> "These terms were buried in the smallprint and their customer support is useless."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6174043)

SG

Skyler G.

Quality Manager

> "Dialpad has a simple UI system and is not overly complex."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7153462)

SG

Skyler G.

Quality Manager

> "Their AI helpdesk is highly robotic."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7153462)

KM

Karly M.

Compliance Consultant

> "The AI technology paired with the user friendly designed and functions make my life so much easier."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6234641)

MB

Mac B.

IM

> "Doesn't integrate with all the tools we use."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6867466)

GL

Graham L.

Director

> "Interface is slick compared to the previous product we used"

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6174043)

RR

Ryan R.

Owner

> "Lack of integrations."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6757814)

JZ

Jeffrey Z.

Founder

> "Sleek interface, and most importantly HIGH CALL QUALITY."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___4328774)

NF

Nathan F.

Owner

> "SMS stopped working because I didn't click the button that said auto-recharge (why not advise this)?"

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___7086872)

SV

Stephanie V.

Customer success representative

> "It's easy to use and integrates well with hubspot"

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___2947524)

SR

Sheila R.

Director of Operations

> "Our law firm, which relies on fully functioning phone service, can no longer afford to continue trying to resolve these issues."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6785924)

WK

Will K.

Senior Account Manager

> "Its easy to use and makes my job waaaay easier!"

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___3474655)

DR

Derek R.

CMO

> "Customer service is very slow and do not remedy problems, they just send you in circles."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6810316)

MT

Michael T.

CTO

> "It has kept us going in these difficult times. And the one thing I really like the most?"

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___2649812)

JS

Joshua S.

VP Global Sales

> "The onboarding was terrible, months delayed (despite paying from the date of the contract being signed) and very little correspondence due..."

[See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___5034150)

[View Reviews](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/)

## User interface

[JustCall](https://www.capterra.com/p/157853/JustCall/)

4.10 (225)

[Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/)

4.19 (570)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

JustCall

Top features

32/37

-   Activity Dashboard
-   AI Copilot
-   Auto-Dialer
-   Automatic Call Distribution
-   Callback Scheduling
-   Call Center Management
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Computer Telephony Integration
-   Conferencing
-   CRM
-   Customizable Reports
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Monitoring
-   Multi-Channel Communication
-   Predictive Dialer
-   Real-Time Monitoring
-   Reporting/Analytics
-   SMS Messaging
-   Text to Speech
-   Third-Party Integrations
-   Video Conferencing
-   Voice Mail
-   VoIP
-   VoIP Connection

[See all features](https://www.capterra.com/p/157853/JustCall/#features)

Dialpad

27/37

-   Activity Dashboard
-   AI Copilot
-   Auto-Dialer
-   Automatic Call Distribution
-   Callback Scheduling
-   Call Center Management
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Computer Telephony Integration
-   Conferencing
-   CRM
-   Customizable Reports
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Monitoring
-   Multi-Channel Communication
-   Predictive Dialer
-   Real-Time Monitoring
-   Reporting/Analytics
-   SMS Messaging
-   Text to Speech
-   Third-Party Integrations
-   Video Conferencing
-   Voice Mail
-   VoIP
-   VoIP Connection

[See all features](https://www.capterra.com/p/190976/Dialpad-Sell/#features)

### Recognition

No recognitions have been awarded to JustCall

Dialpad is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

JustCall

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Dialpad

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

JustCall

-   By Saas Labs
-   Located in United States
-   Founded in 2016

Dialpad

-   By Dialpad
-   Located in United States
-   Founded in 2011

## Popular Comparisons

[JustCall](https://www.capterra.com/p/157853/JustCall/)[4.10 (225)](https://www.capterra.com/p/157853/JustCall/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$29/month

Price

$25/month

4.1

Features

4.4

4.3

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-157853/Salesforce-vs-JustCall)

[Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/)[4.19 (570)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/)

vs

[Ringover](https://www.capterra.com/p/169627/RingOver/)[4.71 (888)](https://www.capterra.com/p/169627/RingOver/reviews/)

$27/month

Price

$29/month

4.2

Features

4.7

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/169627-190976/RingOver-vs-Dialpad-Sell)

[JustCall](https://www.capterra.com/p/157853/JustCall/)[4.10 (225)](https://www.capterra.com/p/157853/JustCall/reviews/)

vs

[LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.67 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

$29/month

Price

$15/month

4.1

Features

4.6

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/102188-157853/LiveAgent-vs-JustCall)

[Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/)[4.19 (570)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/)

vs

[800.com](https://www.capterra.com/p/208208/800-com/)[4.71 (364)](https://www.capterra.com/p/208208/800-com/reviews/)

$27/month

Price

$149/month

4.2

Features

4.6

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/190976-208208/Dialpad-Sell-vs-800-com)

[JustCall](https://www.capterra.com/p/157853/JustCall/)[4.10 (225)](https://www.capterra.com/p/157853/JustCall/reviews/)

vs

[Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[4.41 (4,092)](https://www.capterra.com/p/164283/Zendesk/reviews/)

$29/month

Price

$115/month

4.1

Features

4.4

4.3

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/157853-164283/JustCall-vs-Zendesk)

[Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/)[4.19 (570)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/)

vs

[Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.60 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/)

$27/month

Price

$25/month

4.2

Features

4.5

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/175788-190976/Nextiva-vs-Dialpad-Sell)

[JustCall](https://www.capterra.com/p/157853/JustCall/)[4.10 (225)](https://www.capterra.com/p/157853/JustCall/reviews/)

vs

[Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[4.51 (3,481)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

$29/month

Price

$19/month

4.1

Features

4.3

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/124981-157853/Freshdesk-vs-JustCall)

[Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/)[4.19 (570)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/)

vs

[3CX](https://www.capterra.com/p/158704/3CX/)[4.39 (468)](https://www.capterra.com/p/158704/3CX/reviews/)

$27/month

Price

$350/year

4.2

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/158704-190976/3CX-vs-Dialpad-Sell)

[JustCall](https://www.capterra.com/p/157853/JustCall/)[4.10 (225)](https://www.capterra.com/p/157853/JustCall/reviews/)

vs

[LiveChat](https://www.capterra.com/p/62194/LiveChat/)[4.64 (1,727)](https://www.capterra.com/p/62194/LiveChat/reviews/)

$29/month

Price

$25/month

4.1

Features

4.5

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/62194-157853/LiveChat-vs-JustCall)

[Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/)[4.19 (570)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/)

vs

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,206)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

$27/month

Price

$30/month

4.2

Features

4.3

4.3

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/190976-242188/Dialpad-Sell-vs-RingCentral-MVP)

[JustCall](https://www.capterra.com/p/157853/JustCall/)[4.10 (225)](https://www.capterra.com/p/157853/JustCall/reviews/)

vs

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.20 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

$29/month

Price

$69/month

4.1

Features

4.3

4.3

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/113540-157853/Bitrix24-vs-JustCall)

[Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/)[4.19 (570)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/)

vs

[Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.52 (246)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/)

$27/month

Price

$10/month

4.2

Features

4.5

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/190976-208535/Dialpad-Sell-vs-Zoom-Phone)