# Compare JustCall vs Quo 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare JustCall and Quo based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/157853-199031/JustCall-vs-OpenPhone

---

# JustCall vs Quo Features and Cost Comparison

Last updated May 18th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

JustCallQuo2/4 selected

[JustCall](https://www.capterra.com/p/157853/JustCall/)[4.1 (224)](https://www.capterra.com/p/157853/JustCall/reviews/)

[Quo](https://www.capterra.com/p/199031/OpenPhone/)[4.2 (63)](https://www.capterra.com/p/199031/OpenPhone/reviews/)

[## JustCall](https://www.capterra.com/p/157853/JustCall/)[4.1 (224)](https://www.capterra.com/p/157853/JustCall/reviews/)

Starting Price

$29.00/month

Value-for-Money

4.1

Functionality

4.1

Ease of Use

4.3

Customer Service

4.1

Reviews Sentiment

Based on [224 reviews](#user-reviews)

Positive

179

Neutral

20

Negative

25

[## Quo](https://www.capterra.com/p/199031/OpenPhone/)[4.2 (63)](https://www.capterra.com/p/199031/OpenPhone/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4.3

Customer Service

4.1

Reviews Sentiment

Based on [63 reviews](#user-reviews)

Positive

49

Neutral

3

Negative

11

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## Summary

* * *

Key features rated by users

Features selected based on 2,941 reviews from business phone systems software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

78%Fit

High performer

Feature ratings

Call Routing

4.2

Mobile Access

4.3

Call Transfer

4.2

Call Logging

4.3

Alerts/Notifications

4.1

66%Fit

Not enough reviews

Feature ratings

Call Routing

3.7

Mobile Access

3.6

Call Transfer

\--

Call Logging

3.5

Alerts/Notifications

4.7

User satisfaction

User satisfaction

4.1

User reviews[224](https://www.capterra.com/p/157853/JustCall/reviews/)

Ease of use

4.3

Functionality

4.1

Value for money

4.1

Customer support

4.1

User satisfaction

4.2

User reviews[63](https://www.capterra.com/p/199031/OpenPhone/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.1

Customer support

4.1

Price starts from

Price starts from

$29Per User, Per Month

-   Free version
-   Free trial

Price starts from

$15Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Built for sales and support teams that rely on high-volume calling and SMS to drive revenue, close deals, follow up consistently, and hit pipeline goals.

Best for

Small and mid-sized businesses

## User reviews

Pros & cons

JK

John K.

Chief Technology Officer

> "The automated dialer is faster than the 8x8 system that we used previously and I can complete my list before the end of my shift."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7097175)

JK

John K.

Chief Technology Officer

> "I hate that the reporting dashboard is rigid and I cannot rearrange items to view the information that I need."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7097175)

VR

Verified Reviewer

Associate Director

> "Based on this experience, I would sooner direct teams toward Batch Dialer or MoJo, where customer support and flexibility are far..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7086823)

VR

Verified Reviewer

Associate Director

> "I had a renewal of a subscription that was inactive for nearly 9 months, and when I cancelled and tried to get a refund..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7086823)

JK

John K.

Chief Technology Officer

> "The integration with CRM is also nice as I do not have to do a lot of work for it to be integrated which is a huge relief."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7097175)

RP

Ross P.

owner

> "After upgrading, we realized it did not contain the features we were looking for. When we emailed them 1 day after signing, they..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7045237)

JK

John K.

Chief Technology Officer

> "Overall, JustCall makes life easier for our sales team as we are no longer entering data twice per day."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7097175)

Drew H.

Partner

> "The compliance process was overly lengthy and burdensome, taking over a month without resulting in service activation."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7128666)

EB

Erinn B.

Client Service Specialist II

> "It also links to HubSpot and tracks any communications which we also utilize and is convenient to have all communications in one..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6399701)

Drew H.

Partner

> "Additionally, the service was never used because we couldn't exit the compliance phase due to their strict requirements."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7128666)

VR

Verified Reviewer

Associate Director

> "The only positive I can point to is their integration capabilities, which my team did like."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7086823)

JC

Joaquin C.

Expansion Development Representative

> "I believe that sometimes it could be more practical when you finish a call, it appear automatically to call again, and not have..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6419515)

KC

Kelly C.

Operations Manager

> "The support documentation is helpful."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7048469)

RD

Robert D.

VP

> "The reports they shared showed call activity during the free trial period — before the paid subscription even began — yet I was..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6750777)

JK

John K.

Chief Technology Officer

> "I was happy to find that the support technician was knowledgeable when my microphone stopped working."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7097175)

RD

Robert D.

VP

> "There was no way for me to track credit usage in real time, and the reports had to be manually exported by their internal team."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6750777)

CT

Clint T.

Chief Digital Officer

> "It has streamlined our communication efforts, making it easier to keep parents and students informed and engaged."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6396175)

VR

Verified Reviewer

Associate Director

> "They have 0 customer service priority and due to that, I recommend any other dialer."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7086823)

VR

Verified Reviewer

Associate Director

> "I strongly recommend that anyone considering JustCall evaluate alternative dialers."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7086823)

VR

Verified Reviewer

Associate Director

> "Buyer beware — if something goes wrong, do not expect flexibility or advocacy from their support team."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7086823)

SM

Sara M.

Sales Rep

> "We can monitor our calls, record them and listen to them to improve our skills, schedule follow ups and more, it makes our job..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4930321)

AH

Angie H.

Partner

> "I was promised a refund because of the issues, but once I followed up, I was effectively abandoned."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7092850)

SP

Sergio P.

IT Manager

> "Managing client communications can be time-consuming, but with Justcall, we've streamlined the entire process."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6517120)

EB

Erinn B.

Client Service Specialist II

> "A few downsides to just call I think we have is not being able to transfer a call directly to a voicemail."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6399701)

KW

Kayla W.

Franchise Owner

> "I love the reports, integration with HubSpot, and call recording."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6394598)

AH

Angie H.

Partner

> "I’ve been a long-time customer of JustCall, but this experience has completely eroded my trust."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7092850)

SB

Stefano B.

VP Operations

> "Their ability to thread Callcs, voicemail, SMS in a single conversation within several different CRMs is something that..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4939679)

SP

Sergio P.

IT Manager

> "One thing that’s a bit of a pain for us at HIE is trying to locate specific SMS messages."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6517120)

GH

Greg H.

Sales

> "Only positive feature is brings up the name of the contact calling, from the PipeDrive CRM."

[See full review](https://www.capterra.com/p/157853/JustCall/#SoftwareAdvice___6732428)

JN

Jay N.

Installer

> "I really don’t like that you have to pay for every add-on the costly is very expensive for this app!"

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6819682)

Suzi L.

Project Manager

> "The platform's user-friendliness, effectiveness in managing calls, capacity to integrate with other business tools, and quality..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4839579)

RP

Ross P.

owner

> "They will try to pressure you with their legal team if something doesn't go your way"

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7045237)

ACR

Ana Cecilia R.

Estimator

> "The call recording feature is also very helpful."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6554705)

DM

Danielle M.

Compliance and Finance Manager

> "Finding the calls needed for compliance is ridiculously hard - you can't remove 5 second calls from the list, only the client..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6269761)

AQ

Anthony Q.

Customer Support Specialist

> "The reports were a step up from our initial call solution (Aircall)"

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6757891)

CC

Craig C.

Owner

> "They gave the impression that they worked with all size of businesses, but after our experience, they don't support small startup..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6660341)

KC

Kelly C.

Operations Manager

> "It's easy to use and there are alot of features."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7048469)

AG

Andres G.

Finance Manager

> "From time to time, texts are not able to go out to certain numbers."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6394764)

IGC

Iris Gerald C.

RNS Carpet Cleaning

> "More confident to provide data and info to the customer and client."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6352238)

CC

Craig C.

Owner

> "I think the cost of the service is too high for a company that isn't already bringing in at least 7 figures a year."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6660341)

HV

Haleigh V.

Customer Service Lead

> "We are able to be in contact with our customers without any worry."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6396950)

CC

Craig C.

Owner

> "As a result, your JustCall account has been closed, and you will not have any access to our services."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6660341)

NN

Nick N.

Sales Director

> "Plenty of features, all combined into a single platform."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6393403)

RD

Robert D.

VP

> "The customer service was so deceptive and inconsistent I became convinced that they were engaged in a pattern of fraud or at the..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6750777)

ACR

Ana Cecilia R.

Estimator

> "It's an easy-to-use app that has several communication methods in one place."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6554705)

JH

Jennifer H.

Sales Development Manager

> "I really struggle getting the data I need from the analytics page it would be better to have a stronger managed package to CRMS..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4939606)

IL

Ina L.

Insurance Advisor

> "I think the integration with our existing program has been smooth, too."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6395291)

Heather T.

Medical Receptionist-Medical Assistant

> "Occasionally dropped calls or poor quality."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6449929)

JW

Jacob W.

Sales Rep

> "Ease of use and the ability to make and take calls anywhere."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6355835)

VR

Verified Reviewer

Skilled Trades Recruiter

> "The dialer keeps refreshing once in a while. While at work, it's a bit annoying"

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6396969)

JH

Jennifer H.

Sales Development Manager

> "It also works out from a number what the dialling code should be which when you have alot of calls to make is great for speed and..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4939606)

DM

Danielle M.

Compliance and Finance Manager

> "There is no option for configuration for the company's needs in an overview and reporting is only one simple report."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6269761)

ZAS

Zeanna Alexis S.

Engagement

> "Its user friendly interface and that it tracks everything."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6394892)

MT

Mike T.

Owner

> "As an individual user that was a waste of money, but I tried it until I found that to get FULL integration with my CRM (Podio), I..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6271411)

CB

Carissa B.

Human Resources Manager

> "My company likes that you can record calls and listen to the playbacks for training purposes."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6221163)

IL

Ina L.

Insurance Advisor

> "Personally, I found the call back feature is really annoying."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6395291)

JS

Josh S.

IT Coordinator

> "With some improvements to the dashboard, it could be a great tool."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6753984)

JN

Joanne N.

Scheduling Manger

> "When creating a new message to a client it is not as easy as other platforms to see the message history."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6261881)

Aman K.

Researcher

> "The platform has been praised for its user-friendly interface, efficient call management capabilities, seamless integration with..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4634970)

PR

Pauline R.

SDR

> "A lot of countries are blocked, I understand it's to prevent spam but it can cause a lot of friction sometimes."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6138774)

VR

Verified Reviewer

Skilled Trades Recruiter

> "JustCall is better in user interface, ease of use, and accessibility."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6396969)

LB

Lance B.

CEO

> "The time it takes to assign a call is too consuming be easier if could block assign."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6220629)

HJ

Hamlet J.

CEO

> "We LOVE the SMS after business hours auto-responder feature, the SMS scheduled send feature, and the SMS saved replies feature."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4089829)

MF

Matthew F.

Managing Partner

> "repackaged standard offers as ways of trying to fit a categoric failure."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4944934)

KU

KARINA U.

SDR

> "IT IS EASY TO USE ON DAILY BASES AND THE GRAPHICS ARE GOOD"

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6398099)

Suzi L.

Project Manager

> "For unknown reasons, some numbers may be blocked from dialing through JustCall."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4839579)

JZ

Janna Z.

Finance Manager

> "The bulk SMS option is great when trying to reach multiple clients at the same time."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6225904)

CL

Cub L.

Clinical Director

> "The time it takes for their support structure to get back regarding open issues is unacceptable."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6261899)

MZ

Manuel Z.

Inbound sales specialist

> "It's okay, not the best phone app but I can see they are making updates and constantly developing it which will eventually have..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___5006416)

LM

Luke M.

VP of Partnerships

> "Price is a little high and sometimes it takes a day to get a response from support."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6220584)

NG

Noni G.

Operations Head

> "Loved the auto-dialling and predictive dialling feature"

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6230339)

RV

Ramona V.

Office manager

> "When there is a concern it takes a long while to get help and they don’t get back to you with updates."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6142478)

JM

Jill M.

Program Success Manager

> "Calls and texts usually go through fine and the call quality is fine."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6208097)

Olivier K.

Director

> "Call and SMS charges can creep up pretty quick"

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6220746)

GG

Genesis G.

Marketing Specialist

> "With wide range of features such as call recording, call forwarding and voicemail. And excellent customer support."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4635066)

NG

Noni G.

Operations Head

> "Sometimes the dashboard numbers malfunction."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6230339)

LW

Lloyd W.

Director of Operations

> "Justcall IQ also is very useful for sales training as well as call reviews."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___5016119)

VR

Verified Reviewer

owner

> "No mater the quality of the service they provide, they act like scammer, so just avoid them."

[See full review](https://www.capterra.com/p/157853/JustCall/#GetApp___6009136)

JH

Jennifer H.

Sales Development Manager

> "Their customer care team are extremely responsive and you don't find yourself hanging around on chats - they get back to you..."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4939606)

VR

Verified Reviewer

CEO

> "This software is PURE trash for live transfers, especially if you want to track your stats relating to them."

[See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4060571)

[View Reviews](https://www.capterra.com/p/157853/JustCall/reviews/)

VR

Verified Reviewer

Associate Pastor

> "The flexible platform allows me to use the service on my desktop or my phone, allowing me to take these phone..."

[See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___6663328)

RA

Richwell A.

Operations Manager

> "The lack of API/webhook support is a significant limitation."

[See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___7133452)

Axel K.

Owner

> "Support to my surprise did escalate to engineering to fix some critical API bugs, that was a pleasant surprise..."

[See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___6859479)

RG

Reagan G.

Owner

> "Does not integrate well with Jobber yet, wish there was a better getting started guide to learn about all the..."

[See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___6824820)

Axel K.

Owner

> "Feature rich, does everything we need, has an API, allows us to have multiple lines."

[See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___6859479)

DL

Dorian L.

Tour Operator

> "The service didn't work for me at all in the end."

[See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___7131851)

AC

Alyssa C.

Manager

> "I like how it is on my personal phone so I do not have to have two phones, and it is very easy to use."

[See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___7119476)

DL

Dorian L.

Tour Operator

> "This is a critical onboarding step that is not as easy as suggested."

[See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___7131851)

Rishi G.

Founder and CEO

> "I use OpenPhone to call and text my prospects and clients and this is a very helpful solution that I found on the..."

[See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___4867033)

UA

Uri A.

CoFounder

> "They have no phone number where I can reach support, nor do they have a human chat and I'm very disappointed as a..."

[See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___6419769)

RG

Reagan G.

Owner

> "New to the software, but it has been useful so far and we continue le to learn how to best utilize it."

[See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___6824820)

VR

Verified Reviewer

Owner

> "Occasional connectivity issues, I am not really sure what the cause is and it has been infrequent enough that I..."

[See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___6716505)

BM

Brian M.

CEO

> "It works very well and can be configured in many different ways."

[See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___6466316)

JB

Jared B.

CEO

> "There is a bug "upstream at a carrier" that is preventing us from sending sms/mms from our core phone number."

[See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___5068609)

KD

Kevin D.

Owner

> "I like that I can create text templates, schedule texts, call from my browser, mobile app, or desktop app."

[See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___4138797)

JB

Jared B.

CEO

> "They have a bug in their call routing that kept calls from coming to my team until I figured out a way to work..."

[See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___5068609)

Nick W.

Owner

> "Having a dedicated local number that I can tie to my business in google maps, facebook, and my websites was a huge..."

[See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___4320655)

SC

SHAWN C.

FINANCE MANAGER

> "Customer service is non existent as well."

[See full review](https://www.capterra.com/p/199031/OpenPhone/#SoftwareAdvice___6557512)

Nick W.

Owner

> "OpenPhone is a business phone and SMS solution designed specifically to make communication easier for small..."

[See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___4320655)

SC

SHAWN C.

FINANCE MANAGER

> "They will shut you down in a heartbeat based on speculation."

[See full review](https://www.capterra.com/p/199031/OpenPhone/#SoftwareAdvice___6557512)

CD

Cyrus D.

Software Developer

> "It's ease of connection and its use of texting features, has helped me a lot"

[See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___4825383)

SC

SHAWN C.

FINANCE MANAGER

> "Customer service/retention means nothing to this company at all."

[See full review](https://www.capterra.com/p/199031/OpenPhone/#SoftwareAdvice___6557512)

CD

Cyrus D.

Software Developer

> "OpenPhone revolutionized communication, especially remotely."

[See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___4825383)

UA

Uri A.

CoFounder

> "Worst onboarding and support experience ever! If you expect to just sign up and immediately get going - forget..."

[See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___6419769)

Emmanuel J.

Project Engineer

> "In my two years of using OpenPhone, I have never felt the need to replace this app because it has pretty much..."

[See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___4671581)

JR

Jen R.

CEO

> "Once in a while, I run into a glitch where I want to enter this number into documents, but the phone number is not..."

[See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___4783040)

MT

Michael T.

Head Recruiter

> "OpenPhone is very easy to use and has nice features like setting up your caller ID so that the person you're..."

[See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___3801915)

JB

Jared B.

CEO

> "Great potential, awful customer support and product doesn't deliver."

[See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___5068609)

JB

Jared B.

CEO

> "They have all the right features, in a decent UI"

[See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___5068609)

JB

Jared B.

CEO

> "Now we're stuck, but it's been weeks with no movement."

[See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___5068609)

Nick W.

Owner

> "OpenPhone is one piece of my business toolkit that I simply cannot be without."

[See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___4320655)

TD

Timothy D.

Cost Analyst

> "They would rather you don’t have phone access let a paying customer leave when their service is no longer..."

[See full review](https://www.capterra.com/p/199031/OpenPhone/#SoftwareAdvice___4274135)

Matthew V.

President

> "It also allows utilization of my cell phone for work calls as well as personal via their app."

[See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___3482389)

KS

Kate S.

Owner

> "I have had family members trying to call that have to email us because they cannot call or text."

[See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___3758744)

Victor M.

Owner

> "Generally easy to use, accessible from mobile phone, and supports both voice and text."

[See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___3845739)

VR

Verified Reviewer

Business owner

> "The "do no disturb" feature for example just does not work, I keep getting calls when it's turned on, and my team..."

[See full review](https://www.capterra.com/p/199031/OpenPhone/#GetApp___3513819)

AT

Alisha T.

Owner & Web Designer

> "OpenPhone allows me to use my personal cell phone, but have a secondary phone number just for business."

[See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___2966247)

VR

Verified Reviewer

Lawyer

> "There is a bit of a lag on my phone calls."

[See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___3591114)

KD

Kevin D.

Owner

> "I also like that I can connect to my CRM."

[See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___4138797)

KS

Kate S.

Owner

> "Syncing doesn't work - EVER."

[See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___3758744)

CM

Celina M.

Family Admissions Officer

> "Text messaging runs smoothly, although if using the desktop version, it doesn't include much emojis."

[See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___2864657)

TD

Timothy D.

Cost Analyst

> "Set up was problematic, could figure out what took so long. "

[See full review](https://www.capterra.com/p/199031/OpenPhone/#SoftwareAdvice___4274135)

Nick W.

Owner

> "Works awesome with my iphone."

[See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___4320655)

Matthew V.

President

> "Changing ring settings is not intuitive."

[See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___3482389)

TG

Ty G.

Owner

> "I like how texts and phone calls are in one place. And I like being able to have an app on my phone for business,..."

[See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___2292941)

Matthew V.

President

> "I have also had issues with app override problems."

[See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___3482389)

AT

Alisha T.

Owner & Web Designer

> "OpenPhone cost is similar to competitors, except that you get way more features, and the dashboard is much better."

[See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___2966247)

AT

Alisha T.

Owner & Web Designer

> "I have not needed to use customer support yet, so that is an area I can't speak on."

[See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___2966247)

CM

Celina M.

Family Admissions Officer

> "It runs much faster/better on the phone than in the computer (requires more bandwidth)."

[See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___2864657)

VR

Verified Reviewer

Business owner

> "Lots of dropped calls."

[See full review](https://www.capterra.com/p/199031/OpenPhone/#GetApp___3513819)

CW

Corticia W.

Executive Administrator

> "The text messaging feature has been essential in our everyday operations."

[See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___3255611)

CB

Cristina B.

Founder

> "Probably not being able to call international numbers."

[See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___2294849)

[View Reviews](https://www.capterra.com/p/199031/OpenPhone/reviews/)

## User interface

4.12 (224)

[Quo](https://www.capterra.com/p/199031/OpenPhone/)

4.16 (63)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

JustCall

Top features

39/50

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automated Attendant
-   Automatic Call Distribution
-   Callback Scheduling
-   Call Center Management
-   Call Conferencing
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Logging
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Computer Telephony Integration
-   Contact Database
-   Contact Management
-   CRM
-   Customizable Caller ID
-   Customizable Reports
-   Employee Directory
-   Fax Management
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Mobile Access
-   Monitoring
-   Multi-Channel Communication
-   PBX
-   Predictive Dialer
-   Purchasing & Receiving
-   Queue Management
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting & Statistics
-   SMS Messaging

[See all features](https://www.capterra.com/p/157853/JustCall/#features)

Quo

38/50

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automated Attendant
-   Automatic Call Distribution
-   Callback Scheduling
-   Call Center Management
-   Call Conferencing
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Logging
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Computer Telephony Integration
-   Contact Database
-   Contact Management
-   CRM
-   Customizable Caller ID
-   Customizable Reports
-   Employee Directory
-   Fax Management
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Mobile Access
-   Monitoring
-   Multi-Channel Communication
-   PBX
-   Predictive Dialer
-   Purchasing & Receiving
-   Queue Management
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting & Statistics
-   SMS Messaging

[See all features](https://www.capterra.com/p/199031/OpenPhone/#features)

### Recognition

JustCall is recognized as a top-rated tool in 4 Capterra Shortlist reports

Quo is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

JustCall

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Quo

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

JustCall

-   By SaaS Labs
-   Located in United States
-   Founded in 2016

Quo

-   By OpenPhone Technologies
-   Located in United States
-   Founded in 2018

## Popular Comparisons

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vs

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4.1

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4.3

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4.3

Ease of Use

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[Quo](https://www.capterra.com/p/199031/OpenPhone/)[4.16 (63)](https://www.capterra.com/p/199031/OpenPhone/reviews/)

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4.2

Features

4.6

4.3

Ease of Use

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[View full comparison](https://www.capterra.com/compare/199031-208208/OpenPhone-vs-800-com)

[JustCall](https://www.capterra.com/p/157853/JustCall/)[4.12 (224)](https://www.capterra.com/p/157853/JustCall/reviews/)

vs

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4.1

Features

4.4

4.3

Ease of Use

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[Quo](https://www.capterra.com/p/199031/OpenPhone/)[4.16 (63)](https://www.capterra.com/p/199031/OpenPhone/reviews/)

vs

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$15/month

Price

$350/year

4.2

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/158704-199031/3CX-vs-OpenPhone)

[JustCall](https://www.capterra.com/p/157853/JustCall/)[4.12 (224)](https://www.capterra.com/p/157853/JustCall/reviews/)

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Price

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4.1

Features

4.5

4.3

Ease of Use

4.6

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[Quo](https://www.capterra.com/p/199031/OpenPhone/)[4.16 (63)](https://www.capterra.com/p/199031/OpenPhone/reviews/)

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Price

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4.2

Features

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4.3

Ease of Use

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4.1

Features

4.3

4.3

Ease of Use

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4.2

Features

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4.3

Ease of Use

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