# Compare JustCall vs Google Voice 2026 | Capterra > Unsure of what to choose? Check Capterra to compare JustCall and Google Voice based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/157853-210592/JustCall-vs-Voice --- # JustCall vs Google Voice Features and Cost Comparison Last updated May 18th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: JustCallGoogle Voice2/4 selected [JustCall](https://www.capterra.com/p/157853/JustCall/)[4.1 (224)](https://www.capterra.com/p/157853/JustCall/reviews/) [Google Voice](https://www.capterra.com/p/210592/Voice/)[4.5 (722)](https://www.capterra.com/p/210592/Voice/reviews/) [## JustCall](https://www.capterra.com/p/157853/JustCall/)[4.1 (224)](https://www.capterra.com/p/157853/JustCall/reviews/) Starting Price $29.00/month Value-for-Money 4.1 Functionality 4.1 Ease of Use 4.3 Customer Service 4.1 Reviews Sentiment Based on [224 reviews](#user-reviews) Positive 179 Neutral 20 Negative 25 [## Google Voice](https://www.capterra.com/p/210592/Voice/)[4.5 (722)](https://www.capterra.com/p/210592/Voice/reviews/) Starting Price $10.00/month Value-for-Money 4.6 Functionality 4.4 Ease of Use 4.6 Customer Service 4.2 Reviews Sentiment Based on [722 reviews](#user-reviews) Positive 666 Neutral 44 Negative 12 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 3,831 reviews from telephony software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 75%Fit High performer Feature ratings VoIP Connection 4.3 VoIP 2.0 Call Routing 4.2 Call Center Management 4.3 Call Recording 4.5 63%Fit Missing features Feature ratings VoIP Connection 4.6 VoIP 4.0 Call Routing NA Call Center Management 4.4 Call Recording NA User satisfaction User satisfaction 4.1 User reviews[224](https://www.capterra.com/p/157853/JustCall/reviews/) Ease of use 4.3 Functionality 4.1 Value for money 4.1 Customer support 4.1 User satisfaction 4.5 User reviews[722](https://www.capterra.com/p/210592/Voice/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.6 Customer support 4.2 Price starts from Price starts from $29Per User, Per Month - Free version - Free trial Price starts from $10Per User, Per Month - Free version - Free trial Best for Best for Built for sales and support teams that rely on high-volume calling and SMS to drive revenue, close deals, follow up consistently, and hit pipeline goals. Best for Not provided by vendor ## User reviews Pros & cons JK John K. Chief Technology Officer > "The automated dialer is faster than the 8x8 system that we used previously and I can complete my list before the end of my shift." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7097175) RP Ross P. owner > "After upgrading, we realized it did not contain the features we were looking for. When we emailed them 1 day after signing, they..." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7045237) VR Verified Reviewer Associate Director > "Based on this experience, I would sooner direct teams toward Batch Dialer or MoJo, where customer support and flexibility are far..." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7086823) JK John K. Chief Technology Officer > "I hate that the reporting dashboard is rigid and I cannot rearrange items to view the information that I need." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7097175) JK John K. Chief Technology Officer > "The integration with CRM is also nice as I do not have to do a lot of work for it to be integrated which is a huge relief." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7097175) VR Verified Reviewer Associate Director > "I had a renewal of a subscription that was inactive for nearly 9 months, and when I cancelled and tried to get a refund..." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7086823) JK John K. Chief Technology Officer > "Overall, JustCall makes life easier for our sales team as we are no longer entering data twice per day." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7097175) Drew H. Partner > "The compliance process was overly lengthy and burdensome, taking over a month without resulting in service activation." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7128666) EB Erinn B. Client Service Specialist II > "It also links to HubSpot and tracks any communications which we also utilize and is convenient to have all communications in one..." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6399701) Drew H. Partner > "Additionally, the service was never used because we couldn't exit the compliance phase due to their strict requirements." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7128666) VR Verified Reviewer Associate Director > "The only positive I can point to is their integration capabilities, which my team did like." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7086823) JC Joaquin C. Expansion Development Representative > "I believe that sometimes it could be more practical when you finish a call, it appear automatically to call again, and not have..." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6419515) KC Kelly C. Operations Manager > "The support documentation is helpful." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7048469) RD Robert D. VP > "The reports they shared showed call activity during the free trial period — before the paid subscription even began — yet I was..." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6750777) JK John K. Chief Technology Officer > "I was happy to find that the support technician was knowledgeable when my microphone stopped working." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7097175) RD Robert D. VP > "There was no way for me to track credit usage in real time, and the reports had to be manually exported by their internal team." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6750777) CT Clint T. Chief Digital Officer > "It has streamlined our communication efforts, making it easier to keep parents and students informed and engaged." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6396175) VR Verified Reviewer Associate Director > "They have 0 customer service priority and due to that, I recommend any other dialer." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7086823) VR Verified Reviewer Associate Director > "I strongly recommend that anyone considering JustCall evaluate alternative dialers." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7086823) RP Ross P. owner > "They will try to pressure you with their legal team if something doesn't go your way" [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7045237) SM Sara M. Sales Rep > "We can monitor our calls, record them and listen to them to improve our skills, schedule follow ups and more, it makes our job..." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4930321) VR Verified Reviewer Associate Director > "Buyer beware — if something goes wrong, do not expect flexibility or advocacy from their support team." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7086823) SP Sergio P. IT Manager > "Managing client communications can be time-consuming, but with Justcall, we've streamlined the entire process." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6517120) AH Angie H. Partner > "I was promised a refund because of the issues, but once I followed up, I was effectively abandoned." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7092850) KW Kayla W. Franchise Owner > "I love the reports, integration with HubSpot, and call recording." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6394598) EB Erinn B. Client Service Specialist II > "A few downsides to just call I think we have is not being able to transfer a call directly to a voicemail." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6399701) SB Stefano B. VP Operations > "Their ability to thread Callcs, voicemail, SMS in a single conversation within several different CRMs is something that..." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4939679) AH Angie H. Partner > "I’ve been a long-time customer of JustCall, but this experience has completely eroded my trust." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7092850) GH Greg H. Sales > "Only positive feature is brings up the name of the contact calling, from the PipeDrive CRM." [See full review](https://www.capterra.com/p/157853/JustCall/#SoftwareAdvice___6732428) SP Sergio P. IT Manager > "One thing that’s a bit of a pain for us at HIE is trying to locate specific SMS messages." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6517120) Suzi L. Project Manager > "The platform's user-friendliness, effectiveness in managing calls, capacity to integrate with other business tools, and quality..." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4839579) JN Jay N. Installer > "I really don’t like that you have to pay for every add-on the costly is very expensive for this app!" [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6819682) ACR Ana Cecilia R. Estimator > "The call recording feature is also very helpful." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6554705) DM Danielle M. Compliance and Finance Manager > "Finding the calls needed for compliance is ridiculously hard - you can't remove 5 second calls from the list, only the client..." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6269761) AQ Anthony Q. Customer Support Specialist > "The reports were a step up from our initial call solution (Aircall)" [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6757891) CC Craig C. Owner > "They gave the impression that they worked with all size of businesses, but after our experience, they don't support small startup..." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6660341) KC Kelly C. Operations Manager > "It's easy to use and there are alot of features." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7048469) AG Andres G. Finance Manager > "From time to time, texts are not able to go out to certain numbers." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6394764) IGC Iris Gerald C. RNS Carpet Cleaning > "More confident to provide data and info to the customer and client." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6352238) CC Craig C. Owner > "I think the cost of the service is too high for a company that isn't already bringing in at least 7 figures a year." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6660341) HV Haleigh V. Customer Service Lead > "We are able to be in contact with our customers without any worry." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6396950) CC Craig C. Owner > "As a result, your JustCall account has been closed, and you will not have any access to our services." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6660341) NN Nick N. Sales Director > "Plenty of features, all combined into a single platform." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6393403) RD Robert D. VP > "The customer service was so deceptive and inconsistent I became convinced that they were engaged in a pattern of fraud or at the..." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6750777) ACR Ana Cecilia R. Estimator > "It's an easy-to-use app that has several communication methods in one place." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6554705) JH Jennifer H. Sales Development Manager > "I really struggle getting the data I need from the analytics page it would be better to have a stronger managed package to CRMS..." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4939606) IL Ina L. Insurance Advisor > "I think the integration with our existing program has been smooth, too." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6395291) Heather T. Medical Receptionist-Medical Assistant > "Occasionally dropped calls or poor quality." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6449929) JW Jacob W. Sales Rep > "Ease of use and the ability to make and take calls anywhere." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6355835) VR Verified Reviewer Skilled Trades Recruiter > "The dialer keeps refreshing once in a while. While at work, it's a bit annoying" [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6396969) JH Jennifer H. Sales Development Manager > "It also works out from a number what the dialling code should be which when you have alot of calls to make is great for speed and..." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4939606) DM Danielle M. Compliance and Finance Manager > "There is no option for configuration for the company's needs in an overview and reporting is only one simple report." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6269761) ZAS Zeanna Alexis S. Engagement > "Its user friendly interface and that it tracks everything." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6394892) MT Mike T. Owner > "As an individual user that was a waste of money, but I tried it until I found that to get FULL integration with my CRM (Podio), I..." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6271411) CB Carissa B. Human Resources Manager > "My company likes that you can record calls and listen to the playbacks for training purposes." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6221163) IL Ina L. Insurance Advisor > "Personally, I found the call back feature is really annoying." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6395291) JS Josh S. IT Coordinator > "With some improvements to the dashboard, it could be a great tool." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6753984) JN Joanne N. Scheduling Manger > "When creating a new message to a client it is not as easy as other platforms to see the message history." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6261881) Aman K. Researcher > "The platform has been praised for its user-friendly interface, efficient call management capabilities, seamless integration with..." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4634970) PR Pauline R. SDR > "A lot of countries are blocked, I understand it's to prevent spam but it can cause a lot of friction sometimes." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6138774) VR Verified Reviewer Skilled Trades Recruiter > "JustCall is better in user interface, ease of use, and accessibility." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6396969) LB Lance B. CEO > "The time it takes to assign a call is too consuming be easier if could block assign." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6220629) HJ Hamlet J. CEO > "We LOVE the SMS after business hours auto-responder feature, the SMS scheduled send feature, and the SMS saved replies feature." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4089829) MF Matthew F. Managing Partner > "repackaged standard offers as ways of trying to fit a categoric failure." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4944934) KU KARINA U. SDR > "IT IS EASY TO USE ON DAILY BASES AND THE GRAPHICS ARE GOOD" [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6398099) Suzi L. Project Manager > "For unknown reasons, some numbers may be blocked from dialing through JustCall." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4839579) JZ Janna Z. Finance Manager > "The bulk SMS option is great when trying to reach multiple clients at the same time." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6225904) CL Cub L. Clinical Director > "The time it takes for their support structure to get back regarding open issues is unacceptable." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6261899) MZ Manuel Z. Inbound sales specialist > "It's okay, not the best phone app but I can see they are making updates and constantly developing it which will eventually have..." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___5006416) LM Luke M. VP of Partnerships > "Price is a little high and sometimes it takes a day to get a response from support." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6220584) NG Noni G. Operations Head > "Loved the auto-dialling and predictive dialling feature" [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6230339) RV Ramona V. Office manager > "When there is a concern it takes a long while to get help and they don’t get back to you with updates." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6142478) JM Jill M. Program Success Manager > "Calls and texts usually go through fine and the call quality is fine." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6208097) Olivier K. Director > "Call and SMS charges can creep up pretty quick" [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6220746) GG Genesis G. Marketing Specialist > "With wide range of features such as call recording, call forwarding and voicemail. And excellent customer support." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4635066) NG Noni G. Operations Head > "Sometimes the dashboard numbers malfunction." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6230339) LW Lloyd W. Director of Operations > "Justcall IQ also is very useful for sales training as well as call reviews." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___5016119) VR Verified Reviewer owner > "No mater the quality of the service they provide, they act like scammer, so just avoid them." [See full review](https://www.capterra.com/p/157853/JustCall/#GetApp___6009136) JH Jennifer H. Sales Development Manager > "Their customer care team are extremely responsive and you don't find yourself hanging around on chats - they get back to you..." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4939606) VR Verified Reviewer CEO > "This software is PURE trash for live transfers, especially if you want to track your stats relating to them." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4060571) [View Reviews](https://www.capterra.com/p/157853/JustCall/reviews/) SG Shea G. Counselor > "As a therapist in solo private practice Google Voice provides the option not only for phone calls but also text and sms, should I wish to..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7134287) VR Verified Reviewer Psychotherapist > "I have to confirm and reconfirm if texts were received, and sometimes none of that gets through." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7143616) Kimberly S. Lead Care Manager > "I like the feature of being able to utilize the "Do not disturb" feature outside of my normal working hours." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7139491) VR Verified Reviewer Owner > "There's not much I don't like about Google Voice. But, there was one time that I called into a conference call and was asked to use my..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7109139) Kimberly S. Lead Care Manager > "Google Voice integrates seamlessly with my home cell service and hardware." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7139491) Wren W. Owner and Officient > "It doesnt show on my phone whether its a normal call or gvoice call and that can be a little stressful." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7084260) Kimberly S. Lead Care Manager > "My company uses Google Voice to assign each employee a work number." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7139491) TA Tommy A. Adult Ministry Associate > "It can be hard to search people, so if they don't text you first and you don't save their name/number, it's going to be difficult to find..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6822195) Kimberly S. Lead Care Manager > "I make approximately 20 calls a day through Google Voice and have never had an issue!" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7139491) VR Verified Reviewer Psychotherapist > "I am frustrated that there is a 160 character limit for SMS texts." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7143616) PD Presley D. Owner > "I love how I'm able to access voicemail messages via email on my laptop or I can read voicemail transcript in the app." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6567657) Kimberly S. Lead Care Manager > "There are a lot of features I am not familiar with, so I would say better training material is needed." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7139491) Dhakadiya O. Manager > "Being manager of real estate agency Google Voice allows me to have a second phone number instead of using my own personal phone number." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6693615) TM Teighlor M. Administrative specialist > "It wasn't the best because at times, I needed to use this type of service, and wasn't able to due to not having a cell phone number to..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6457035) EK Elizabeth K. Professor > "I do like the idea that calls are automatically transcribed and sent to my Gmail, and the transcriptions seem good" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6335253) AL Aaron L. Videographer > "The only cons for Google Voice is the issue with the call \[sensitive content hidden\] and not being able to know if a phone call is coming..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6018151) JS John S. GM > "We have been able to add lines for new employees and we also love the ability to use it on our desktops for the employees that field calls..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5100502) LP Lexus P. Ceo > "Sometimes the connection is not the best and calls hang up" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7003214) SC Shirita C. Therapist and Owner > "Google voice has been very helpful and providing me a business telephone number that my clients can use to contact me." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6676179) RS Ryan S. Pastor of Digital Ministry > "The Google voice app on iOS can be a bit buggy at times." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6325449) EG Erica G. CEO > "However, being able to pick my own number was great and using the different features made communicating with my clients very easy!" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6634345) AH Ariz H. Academic Director > "There aren't any advanced features, so you can't set business hours or after hours so the system behaves differently under different..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5090006) RT Ryan T. Head Of Integrated Search And Data Performance > "Transferring existing numbers was a breeze, we had zero issues setting up new lines, linking mobile phones to numbers and with a Google..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6012559) PL Paul L. chief operating officer > "The only challenge is with poor internet connections the application disturbs to translate words at faster speed hence it slows down with..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4842535) CD Connor D. Operations Manager > "I think it’s been the best option for work calls, texts, etc on the market." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6311619) RS Rebecca S. Myself > "Sometimes calls won't come through until after the caller hung up" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6586892) HL Holly L. BDC Manager > "I love being able to call customers without them knowing my real phone number." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6559954) VR Verified Reviewer Supervisor customer service specialist > "How i had the same google voice numbers for years and now all the sudden its no longer connected to my account and when tryin to get a new..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6002082) SB Sara B. Functional Medicine Nutritionist > "I have been using Google Voice as my primary business line instead of a land line for over a year now and it's so nice to have a local phone..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5095774) AM Aries M. Sales Representative > "I don't like that it has limited access or integration with other apps not unless it's a Google product (i.e Google Calendar)." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4813924) RD Robert D. Sport Director > "I was able to speak with customers without having to use my personal phone number." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6571702) RT Ryan T. Head Of Integrated Search And Data Performance > "It was disappointing to discover that our selected solution wouldn't allow for texting - a key feature in 2023." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6012559) DF Deborah F. Owner and Photographer > "I love being able to set my business hours, and Google Voice will automatically silence any calls or messages I receive outside of those..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6030058) AE ALan E. Partnership manager > "using the application needs every time internet connections and this makes it expensive and sometimes its to slow to translate" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4910283) SG Shea G. Counselor > "I'd recommend it to anyone in small business or private practice." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7134287) LM Lionel M. CEO > "from my little experience with this software, I've often found that it wasn't possible for me to make calls in certain countries" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4996760) Wren W. Owner and Officient > "Love that its free." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7084260) KC Khalid C. freelancer > "Limited integration with other apps: While Google Voice can be used for calling and texting, it may not integrate seamlessly with other apps..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4633835) MJ Melody J. Salon Owner & Educator > "A few of my team members have access to it on their devices and we are able to communicate from home or away from the salons!" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4801306) RT Ryan T. Head Of Integrated Search And Data Performance > "This means no access to authentication systems required for mobile and remote work." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6012559) LP Lexus P. Ceo > "It's pretty easy to set uo and has a simple interface" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___7003214) CP Carlos P. QAE > "Sometimes I had quality issues in the calls. And lack of advanced features." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5012975) CD Connor D. Operations Manager > "The text feature was phenomenal and made our job a lot easier." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6311619) Tiara H. Founder > "Some businesses and services do not support VoIP phone numbers." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6033380) HL Holly L. BDC Manager > "Love that I can use this on my phone and a desktop." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6559954) TM Troy M. closer > "Sometimes issues with voice mail clarity but not enough to not use the software" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6009142) AL A L. Teacher > "It’s also so easy to be able to use my phone to call rather than use a school landline ." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6326963) DE Deepak E. Program Manager I > "Voice lags if used with less or minimum internet speed" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5038481) LT Lucia T. Administrative assistant > "Being linked to other Google services such as Gmail, it is very useful and optimal for making work calls to different places." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4935535) MB Martin B. Accounting clerk > "That I can’t add new contacts using my phone app" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6163675) RS Ryan S. Owner > "It integrates well with my business and I like that it's available on so many platforms (Android, iOS, PC, etc.)" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5100421) LM Leah M. Artist reveiwer > "Drops calls if wifi is not any good at time" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5003149) BO Baraza O. Manager > "The app help individuals to meet on line ,carry out conference just at a click on your mobile or cumputer" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5094801) AK Aryn K. Transaction Coordiation > "I tend to get randome calls from people trying to reach other people than me." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5035796) TW Tyler W. Health Coach > "Love being able to use my own cell phone and provide me the privacy of not having clients have access to my personal number." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6138010) ED Eugene D. Project Manager > "The features are lacking, especially the mobile application." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6102570) NS Niki S. Counselor > "I really like that I can call clients with a phone number different than my work extension as I am not always calling from work." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6035859) SS Skye S. CEO > "I couldn’t use it so now I’m paying $12.99 a month for OpenPhone which is okay but I’m not impressed." [See full review](https://www.capterra.com/p/210592/Voice/#GetApp___6002041) WT Winnie T. Manager > "Google voice integrates with Google meet to provide clear audio out put and input." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5009383) Anggra A. IT Support > "The least like from this application is we have to use number phone USA or Canada phone" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4807528) TD Teddy D. Director of Recruiting > "It properly identifies the identity of the caller which has made it easier to avoid scam calls during business hours" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4803721) SN Shilpa N. Pricing Analyst > "It requires good internet connecting so it troubles sometime." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4924487) AJ Abhijeet J. Owner > "Smooth and organized interface without bugs." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6433056) HW Henry W. CEO > "If you don't update your public information on a regular basis, you leave yourself open to many spam callers asking for the very same thing:..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4257012) MZ Mohamed Z. Technicien réseau > "Moreover, Google Voice enables call screening, allowing you to decide whether to answer incoming calls based on the caller ID and message..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4758796) VC Virginia C. family therapist > "The app can be annoying at times, for example it is not easy to write a new text." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4971796) RT Ryan T. Sales Engineer > "Google voice has been a great tool to allow for frequent updates to voicemail message, tracking of missed calls, and being able to read a..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4485308) VR Verified Reviewer Psychologist > "I wish I could choose the area code for my number, I was given an area code from another state and sometimes my clients think my call is..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4299416) JA Jessica A. Fashion Photographer > "I like the capability of being able to make calls through my main phone with another number and it is a multi use for the business even..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4481745) VR Verified Reviewer Supervisor customer service specialist > "Also get a lot of spam texts and calls." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6002082) DE Destiny E. RFSW > "Offers free numbers, calls are free in the US, you can call internationally for an extra fee." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6225610) RM Rosalina M. Executive Assistant/ Freelancer > "Joining issues: Google Voice may not coordinate well with other specialized instruments or stages, which can be an issue for clients who..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4633799) Wes P. Principal Software Engineer > "It will automatically transcribe any message that is left, and you can run Google Voice on multiple smartphones which are all paired to the..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4302086) TH Tisha H. vice president > "Can't get all message in reading form all the time" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6035439) RM Rosalina M. Executive Assistant/ Freelancer > "Generally speaking, Google Voice is a valuable and practical VoIP administration that offers numerous helpful highlights for individual and..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4633799) AG Adam G. deputy executive director > "The application is expensive compared to other VoIP service providers" [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4985229) KI Kalume I. Senior IT technician > "I use Google voice to reach customers to explain to them the services offered at my business." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___5001283) ZM Zofia M. Customer Service and Sales Support Associate > "What I like least about Google Voice is that its call quality can be inconsistent at times, which can make it difficult to have clear..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4789225) KR Kayleigh R. School Psychologist > "I like that you can use Google Voice from your personal cell phone and call families from Google Voice." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___6126733) RM Rosalina M. Executive Assistant/ Freelancer > "No crisis calls: Google Voice can't be utilized for crisis calls, so you'll have to utilize a customary telephone line or cell if there..." [See full review](https://www.capterra.com/p/210592/Voice/#Capterra___4633799) [View Reviews](https://www.capterra.com/p/210592/Voice/reviews/) ## User interface 4.12 (224) [Google Voice](https://www.capterra.com/p/210592/Voice/) 4.55 (722) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features JustCall Top features 32/37 - Activity Dashboard - AI Copilot - Auto-Dialer - Automatic Call Distribution - Callback Scheduling - Call Center Management - Call Disposition - Caller ID - Call List Management - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Computer Telephony Integration - Conferencing - CRM - Customizable Reports - Generative AI - Interaction Tracking - IVR - Live Chat - Monitoring - Multi-Channel Communication - Predictive Dialer - Real-Time Monitoring - Reporting/Analytics - SMS Messaging - Text to Speech - Third-Party Integrations - Video Conferencing - Voice Mail - VoIP - VoIP Connection [See all features](https://www.capterra.com/p/157853/JustCall/#features) Google Voice 5/37 - Activity Dashboard - AI Copilot - Auto-Dialer - Automatic Call Distribution - Callback Scheduling - Call Center Management - Call Disposition - Caller ID - Call List Management - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Computer Telephony Integration - Conferencing - CRM - Customizable Reports - Generative AI - Interaction Tracking - IVR - Live Chat - Monitoring - Multi-Channel Communication - Predictive Dialer - Real-Time Monitoring - Reporting/Analytics - SMS Messaging - Text to Speech - Third-Party Integrations - Video Conferencing - Voice Mail - VoIP - VoIP Connection [See all features](https://www.capterra.com/p/210592/Voice/#features) ### Recognition JustCall is recognized as a top-rated tool in 4 Capterra Shortlist reports Google Voice is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support JustCall Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Google Voice Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details JustCall - By SaaS Labs - Located in United States - Founded in 2016 Google Voice - By Google - Located in United States - Founded in ## 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