# Compare JustCall vs RingEX 2026 | Capterra > Unsure of what to choose? Check Capterra to compare JustCall and RingEX based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/157853-242188/JustCall-vs-RingCentral-MVP --- # JustCall vs RingEX Features and Cost Comparison Last updated May 18th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: JustCallRingEX2/4 selected [JustCall](https://www.capterra.com/p/157853/JustCall/)[4.1 (224)](https://www.capterra.com/p/157853/JustCall/reviews/) [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.2 (1,203)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) [## JustCall](https://www.capterra.com/p/157853/JustCall/)[4.1 (224)](https://www.capterra.com/p/157853/JustCall/reviews/) Starting Price $29.00/month Value-for-Money 4.1 Functionality 4.1 Ease of Use 4.3 Customer Service 4.1 Reviews Sentiment Based on [224 reviews](#user-reviews) Positive 179 Neutral 20 Negative 25 [## RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.2 (1,203)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) Starting Price $30.00/month Value-for-Money 4.1 Functionality 4.3 Ease of Use 4.2 Customer Service 4 Reviews Sentiment Based on [1,203 reviews](#user-reviews) Positive 978 Neutral 148 Negative 77 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,925 reviews from business phone systems software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 78%Fit Feature ratings Call Routing 4.2 Mobile Access 4.3 Call Transfer 4.2 Call Logging 4.3 Alerts/Notifications 4.1 82%Fit High performer Feature ratings Call Routing 4.4 Mobile Access 4.4 Call Transfer 4.4 Call Logging 4.8 Alerts/Notifications 4.3 User satisfaction User satisfaction 4.1 User reviews[224](https://www.capterra.com/p/157853/JustCall/reviews/) Ease of use 4.3 Functionality 4.1 Value for money 4.1 Customer support 4.1 User satisfaction 4.2 User reviews[1,203](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) Ease of use 4.2 Functionality 4.3 Value for money 4.1 Customer support 4.0 Price starts from Price starts from $29Per User, Per Month - Free version - Free trial Price starts from $30Per User, Per Month - Free version - Free trial Best for Best for Built for sales and support teams that rely on high-volume calling and SMS to drive revenue, close deals, follow up consistently, and hit pipeline goals. Best for RingEX is a flexible cloud-based solution which is ideal for businesses of all sizes. ## User reviews Pros & cons JK John K. Chief Technology Officer > "The automated dialer is faster than the 8x8 system that we used previously and I can complete my list before the end of my shift." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7097175) RP Ross P. owner > "After upgrading, we realized it did not contain the features we were looking for. When we emailed them 1 day after signing, they..." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7045237) VR Verified Reviewer Associate Director > "Based on this experience, I would sooner direct teams toward Batch Dialer or MoJo, where customer support and flexibility are far..." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7086823) JK John K. Chief Technology Officer > "I hate that the reporting dashboard is rigid and I cannot rearrange items to view the information that I need." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7097175) JK John K. Chief Technology Officer > "The integration with CRM is also nice as I do not have to do a lot of work for it to be integrated which is a huge relief." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7097175) VR Verified Reviewer Associate Director > "I had a renewal of a subscription that was inactive for nearly 9 months, and when I cancelled and tried to get a refund..." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7086823) JK John K. Chief Technology Officer > "Overall, JustCall makes life easier for our sales team as we are no longer entering data twice per day." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7097175) Drew H. Partner > "The compliance process was overly lengthy and burdensome, taking over a month without resulting in service activation." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7128666) EB Erinn B. Client Service Specialist II > "It also links to HubSpot and tracks any communications which we also utilize and is convenient to have all communications in one..." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6399701) Drew H. Partner > "Additionally, the service was never used because we couldn't exit the compliance phase due to their strict requirements." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7128666) VR Verified Reviewer Associate Director > "The only positive I can point to is their integration capabilities, which my team did like." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7086823) JC Joaquin C. Expansion Development Representative > "I believe that sometimes it could be more practical when you finish a call, it appear automatically to call again, and not have..." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6419515) KC Kelly C. Operations Manager > "The support documentation is helpful." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7048469) RD Robert D. VP > "The reports they shared showed call activity during the free trial period — before the paid subscription even began — yet I was..." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6750777) JK John K. Chief Technology Officer > "I was happy to find that the support technician was knowledgeable when my microphone stopped working." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7097175) RD Robert D. VP > "There was no way for me to track credit usage in real time, and the reports had to be manually exported by their internal team." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6750777) CT Clint T. Chief Digital Officer > "It has streamlined our communication efforts, making it easier to keep parents and students informed and engaged." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6396175) VR Verified Reviewer Associate Director > "They have 0 customer service priority and due to that, I recommend any other dialer." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7086823) VR Verified Reviewer Associate Director > "I strongly recommend that anyone considering JustCall evaluate alternative dialers." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7086823) RP Ross P. owner > "They will try to pressure you with their legal team if something doesn't go your way" [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7045237) SM Sara M. Sales Rep > "We can monitor our calls, record them and listen to them to improve our skills, schedule follow ups and more, it makes our job..." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4930321) VR Verified Reviewer Associate Director > "Buyer beware — if something goes wrong, do not expect flexibility or advocacy from their support team." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7086823) SP Sergio P. IT Manager > "Managing client communications can be time-consuming, but with Justcall, we've streamlined the entire process." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6517120) AH Angie H. Partner > "I was promised a refund because of the issues, but once I followed up, I was effectively abandoned." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7092850) KW Kayla W. Franchise Owner > "I love the reports, integration with HubSpot, and call recording." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6394598) EB Erinn B. Client Service Specialist II > "A few downsides to just call I think we have is not being able to transfer a call directly to a voicemail." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6399701) SB Stefano B. VP Operations > "Their ability to thread Callcs, voicemail, SMS in a single conversation within several different CRMs is something that..." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4939679) AH Angie H. Partner > "I’ve been a long-time customer of JustCall, but this experience has completely eroded my trust." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7092850) GH Greg H. Sales > "Only positive feature is brings up the name of the contact calling, from the PipeDrive CRM." [See full review](https://www.capterra.com/p/157853/JustCall/#SoftwareAdvice___6732428) SP Sergio P. IT Manager > "One thing that’s a bit of a pain for us at HIE is trying to locate specific SMS messages." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6517120) Suzi L. Project Manager > "The platform's user-friendliness, effectiveness in managing calls, capacity to integrate with other business tools, and quality..." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4839579) JN Jay N. Installer > "I really don’t like that you have to pay for every add-on the costly is very expensive for this app!" [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6819682) ACR Ana Cecilia R. Estimator > "The call recording feature is also very helpful." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6554705) DM Danielle M. Compliance and Finance Manager > "Finding the calls needed for compliance is ridiculously hard - you can't remove 5 second calls from the list, only the client..." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6269761) AQ Anthony Q. Customer Support Specialist > "The reports were a step up from our initial call solution (Aircall)" [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6757891) CC Craig C. Owner > "They gave the impression that they worked with all size of businesses, but after our experience, they don't support small startup..." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6660341) KC Kelly C. Operations Manager > "It's easy to use and there are alot of features." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7048469) AG Andres G. Finance Manager > "From time to time, texts are not able to go out to certain numbers." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6394764) IGC Iris Gerald C. RNS Carpet Cleaning > "More confident to provide data and info to the customer and client." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6352238) CC Craig C. Owner > "I think the cost of the service is too high for a company that isn't already bringing in at least 7 figures a year." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6660341) HV Haleigh V. Customer Service Lead > "We are able to be in contact with our customers without any worry." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6396950) CC Craig C. Owner > "As a result, your JustCall account has been closed, and you will not have any access to our services." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6660341) NN Nick N. Sales Director > "Plenty of features, all combined into a single platform." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6393403) RD Robert D. VP > "The customer service was so deceptive and inconsistent I became convinced that they were engaged in a pattern of fraud or at the..." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6750777) ACR Ana Cecilia R. Estimator > "It's an easy-to-use app that has several communication methods in one place." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6554705) JH Jennifer H. Sales Development Manager > "I really struggle getting the data I need from the analytics page it would be better to have a stronger managed package to CRMS..." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4939606) IL Ina L. Insurance Advisor > "I think the integration with our existing program has been smooth, too." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6395291) Heather T. Medical Receptionist-Medical Assistant > "Occasionally dropped calls or poor quality." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6449929) JW Jacob W. Sales Rep > "Ease of use and the ability to make and take calls anywhere." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6355835) VR Verified Reviewer Skilled Trades Recruiter > "The dialer keeps refreshing once in a while. While at work, it's a bit annoying" [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6396969) JH Jennifer H. Sales Development Manager > "It also works out from a number what the dialling code should be which when you have alot of calls to make is great for speed and..." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4939606) DM Danielle M. Compliance and Finance Manager > "There is no option for configuration for the company's needs in an overview and reporting is only one simple report." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6269761) ZAS Zeanna Alexis S. Engagement > "Its user friendly interface and that it tracks everything." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6394892) MT Mike T. Owner > "As an individual user that was a waste of money, but I tried it until I found that to get FULL integration with my CRM (Podio), I..." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6271411) CB Carissa B. Human Resources Manager > "My company likes that you can record calls and listen to the playbacks for training purposes." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6221163) IL Ina L. Insurance Advisor > "Personally, I found the call back feature is really annoying." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6395291) JS Josh S. IT Coordinator > "With some improvements to the dashboard, it could be a great tool." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6753984) JN Joanne N. Scheduling Manger > "When creating a new message to a client it is not as easy as other platforms to see the message history." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6261881) Aman K. Researcher > "The platform has been praised for its user-friendly interface, efficient call management capabilities, seamless integration with..." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4634970) PR Pauline R. SDR > "A lot of countries are blocked, I understand it's to prevent spam but it can cause a lot of friction sometimes." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6138774) VR Verified Reviewer Skilled Trades Recruiter > "JustCall is better in user interface, ease of use, and accessibility." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6396969) LB Lance B. CEO > "The time it takes to assign a call is too consuming be easier if could block assign." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6220629) HJ Hamlet J. CEO > "We LOVE the SMS after business hours auto-responder feature, the SMS scheduled send feature, and the SMS saved replies feature." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4089829) MF Matthew F. Managing Partner > "repackaged standard offers as ways of trying to fit a categoric failure." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4944934) KU KARINA U. SDR > "IT IS EASY TO USE ON DAILY BASES AND THE GRAPHICS ARE GOOD" [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6398099) Suzi L. Project Manager > "For unknown reasons, some numbers may be blocked from dialing through JustCall." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4839579) JZ Janna Z. Finance Manager > "The bulk SMS option is great when trying to reach multiple clients at the same time." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6225904) CL Cub L. Clinical Director > "The time it takes for their support structure to get back regarding open issues is unacceptable." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6261899) MZ Manuel Z. Inbound sales specialist > "It's okay, not the best phone app but I can see they are making updates and constantly developing it which will eventually have..." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___5006416) LM Luke M. VP of Partnerships > "Price is a little high and sometimes it takes a day to get a response from support." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6220584) NG Noni G. Operations Head > "Loved the auto-dialling and predictive dialling feature" [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6230339) RV Ramona V. Office manager > "When there is a concern it takes a long while to get help and they don’t get back to you with updates." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6142478) JM Jill M. Program Success Manager > "Calls and texts usually go through fine and the call quality is fine." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6208097) Olivier K. Director > "Call and SMS charges can creep up pretty quick" [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6220746) GG Genesis G. Marketing Specialist > "With wide range of features such as call recording, call forwarding and voicemail. And excellent customer support." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4635066) NG Noni G. Operations Head > "Sometimes the dashboard numbers malfunction." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6230339) LW Lloyd W. Director of Operations > "Justcall IQ also is very useful for sales training as well as call reviews." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___5016119) VR Verified Reviewer owner > "No mater the quality of the service they provide, they act like scammer, so just avoid them." [See full review](https://www.capterra.com/p/157853/JustCall/#GetApp___6009136) JH Jennifer H. Sales Development Manager > "Their customer care team are extremely responsive and you don't find yourself hanging around on chats - they get back to you..." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4939606) VR Verified Reviewer CEO > "This software is PURE trash for live transfers, especially if you want to track your stats relating to them." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4060571) [View Reviews](https://www.capterra.com/p/157853/JustCall/reviews/) Reneisha H. Clinical Programs Manager > "Features like call routing, voicemail access, and remote communication tools are helpful in a busy medical practice environment. Once users become..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7146080) BW Brandon W. CTO > "Misleading 10DLC guidance, lack of upfront disclosure, and key SMS features require additional paid add-ons not explained during sales." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7126397) AP Albert P. Administrator > "The instant caller ID pop-ups allow us to proactively answer calls, especially from those we've been trying to reach, dramatically reducing frustrating..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6719585) Marco C. Pre Litigation Legal Assistant > "Another problem is that the default number selected is sometimes the company's main number and not the user's own number, which makes interaction..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7066775) MC Milena C. Office Manager > "RingEX is simple to setup and they do offer multiple options for easy add ons that are both free or even some cheap options to help optimize your phone..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7045394) BW Brandon W. CTO > "This was also not clearly explained during the sales process, despite us outlining our requirements upfront." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7126397) LH Lyla H. Administrator > "I love that it is an app that I have on my phone so I can call our customers straight from my cell phone." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7061612) SH Sarah H. Appt Setter > "Hard to find something not to like! If I had to choose, I have experienced a delay once or twice but that may have been with my internet." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7136319) BW Brandon W. CTO > "The core phone functionality works, but additional features require more setup and cost." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7126397) JB Jonathan B. HR and Operations Analyst > "Additionally, there were times when the call dropped randomly; however, this might of been to internet problems." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7035891) AS Alex S. Business Development Manager and Senior Marketing Strategist > "The ability to create call trees for different departments of our organization has been a game changer in our response time for leads." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6500329) MF Meg F. Owner > "Way more expensive than initial quote with lots of additional fees, lots of issues with texting (including making all of our texting read only without..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#SoftwareAdvice___4955284) LH Lyla H. Administrator > "It alleviates the need to have office (Landline) phones." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7061612) DJ Daniel J. Sales Development Rep > "Doesnt have an available function to automate text messages" [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6712399) AP Albert P. Administrator > "This would allow us to easily reference customer agreements, particularly regarding costs, and prevent potential discrepancies or misunderstandings." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6719585) CE Cameron E. Chief Operations Officer > "Sometimes the notifications settings can get messed up without any intervention." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6769854) CS Connor S. Brokerage Operations Associate > "RingEX is great for Ring Central customers to centralize all of the text, phone and video capabilities of your account." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6598246) LW Lela W. Paralegal > "I don't like that you can't save text messages from and to clients to save in the file when we close a file." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4810756) LH Lyla H. Administrator > "The app is easy to use and we are able to block spam calls with ease." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7061612) BP Beth P. Data Entry Manager > "Some of the reporting for RingEX is lacking. " [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6642441) WB Walter B. Director of Sales > "Aside from the functionality I like that you have the option to have an actual desktop phone, or softphone to use an app on a mobile device to stay..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5001095) AQ Alexandra Q. Operations Specialist > "Because they take so long to push features through R&D, they sometimes don't have features available that are table-stakes for other providers." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4836701) SB Stephanie B. Office Administration > "It means when I'm working from home I am able to transfer calls to other employees who might also be working from home or I can forward the system to our..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4897666) JM Juan M. Operations Supervisor > "One of the things I'm not a fan of is that, despite being a stable platform, it has delays in connecting calls (they are not very common, but they do..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6039573) JG Jennifer G. Partner > "It is an easy interface, makes getting calls anywhere easy, even abroad because the app allows me to receive calls if I am on wifi, and fills all our..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6198422) TK Taylor K. People Ops Specialist > "The deployment of RingCentral wasn't the best, BUT, my work is very complex so we had a lot of questions when we were setting things up that I don't..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5069451) RT Ryan T. Head Of Integrated Search And Data Performance > "We we're able to use text authentication services, call clients, and keep our office going from any location in the world." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6023355) TB Thomas B. IT/Technical Lead > "A few days later they try calling my number 6 times in a row. When that didn't work they then called my boss to ask if he was the person to contact about..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4815898) BP Beth P. Data Entry Manager > "It's nice to be able to fax, call, text and message all within one app." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6642441) JS Joshua S. Director of Information Systems > "I am not a big fan of the mobile app functionality, and being IT that is a huge feature for me in a remote world" [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5092032) HB Holly B. Business development representatives > "Each day the routine gets easier." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7065817) LO Luke O. Sales Dev Manager > "Before, the app did not include HUD features which made it more difficult, but this has been addressed." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6035610) JG Justin G. Paralegal > "The digital fax is also very convenient when having to send large faxes." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6398480) MF Meg F. Owner > "Every time we call support we've been told a new story of what's going on with no consistency and no resolution to our issues since 4/7." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#SoftwareAdvice___4955284) SW Shannon W. VP Operations > "It is quite efficient and effective to have several key business services in one spot. " [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6616068) Mario D. General Manager > "The icing on the cake was that after honouring the two-year contract with a platform that did not meet our needs and we were not using, the contract..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___3924154) RT Ryan T. Head Of Integrated Search And Data Performance > "We rarely experienced outages or issues and it allow us to maintain a local Canadian office phone number despite working 100% remotely. " [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6023355) CD Claire D. Contract Administrator > "Have heard that when people call it doesn't sound like a normal phone call, like music is playing or something." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5031821) JB Jonathan B. HR and Operations Analyst > "The navigation part of RingEx is very compatible and easy to work through." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7035891) JV Jon V. IT Service Delivery Manager > "There are times where it can be difficult to work with the RingCentral sales team and support teams." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4943960) SN Sussan N. Psychiatric mental health nurse practitioner > "The feature we fine most intriguing is the capacity for voicemail automation that captures our business name." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4900039) DA Debora A. VIRTUAL ASSISTANT - STAFFER > "It's irritating especially when you are in the middle of a busy week and clients need to be contacted not only through a call." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4975010) LO Luke O. Sales Dev Manager > "The ease of use and ability for our sales team to be able to answer calls that are meant for our team during business hours, and have a simple and..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6035610) CD Claire D. Contract Administrator > "The number I was assigned also comes up on peoples phones as spam." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5031821) EV Erica V. Office Manager and Executive Legal Assistant > "Being a smaller firm, RingCentral gave us the opportunity to find a solution that was a better fit for our Clients, and expand the availability of..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5035067) RC Robert C. Owner / Manager > "The setup was a little rocky, was called one afternoon for setup in the middle of the work day , BUT worth the hassle." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4968667) SC Summer C. Reservation Manager > "This enhances communication & efficiency by bringing these platforms to our employees based in different countries." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6021005) SV Sebastian V. IT Governance Manager > "It's not as intuitive as some other solutions and it takes longer to complete some tasks." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6062427) SN Sussan N. Psychiatric mental health nurse practitioner > "I love that I'm able to get calls on multiple phones and can connect and disconnect from a call without any issues," [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4900039) TG Tiffany G. Director of Marketing > "I struggle to listen to voicemails from my RC calls." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6037461) HM Haley M. Admin & Data Assistant > "Being able to pick up the central line when staff is available regardless of where they are located has been a total game changer for our teams." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4830155) RS Raj S. President > "hour to 1 hour hold time is not good for service." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6165117) DL Danielle L. EHR Clinical Consultant > "I also like that when I receive a call, I have the choice to answer via my mobile phone or computer since the application is on both. " [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6149678) RS Raj S. President > "poor, Always had the issue of tying to get through to customer service and it was not a convenient experience." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6165117) JM Juan M. Operations Supervisor > "In general Ring Central is a stable, reliable and flexible platform since it is cross-platform, in the last few days I have not had connection problems..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6039573) BB Brian B. GM > "Customer service will drag you around until you accept to live with the issues." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#SoftwareAdvice___6135179) VR Verified Reviewer Account Executive > "The computer application is easy to useI LOVE the mobile app; it allows me to keep in contact with my prospects/clients while I am on the goRegular..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5030822) RS Raj S. President > "getting through the customer service line for simple inquiries was impossible." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6165117) JG Jenna G. Admin > "I like ring central better then spectrum or At&T. Love that it connects to your mobile phone and can login and out of when needed." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6196672) TB Thomas B. IT/Technical Lead > "The configuration backend is a bit wonky." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4815898) AA Adrianna A. Manager > "I love that i can have the app ring out to my parents and show my business number even though Im using my personal cell." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4991196) TB Thomas B. IT/Technical Lead > "It's disgusting I now have to write this every time I leave feedback to not get a followup call." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4815898) KT Krystal T. Property Manager > "I am totally in love with the fact that the app allows me to do so many things, send fax, text me residents and guest, call from the app using the office..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___3835052) VR Verified Reviewer Housing Specialist > "Changing the settings doesn’t always improve the problems either." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6013134) RD Reema D. Associate Director > "You are able to take calls on both desktop and on a cell phone, so it mitigates the need for a business cell plan and transfers all call services online." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4472905) LM Laura M. Quality Assurance Analyst > "Also, after I click on the link, the waiting time to show me the screen and the call window is longer than other apps I have used." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4212441) JV Jon V. IT Service Delivery Manager > "It provides us the flexibility to be out in the field and still receive calls from our clients." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4943960) KS Kubra S. Designer > "Sometimes it is hard to connect to the meetings." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6035366) RW Roody W. Recruitment Manager > "Using RingCentral is a breeze, whether I'm accessing it through the web or the application. And let me tell you, the search feature is leagues ahead of..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4852755) DA Debora A. VIRTUAL ASSISTANT - STAFFER > "Sometimes messaging just stops without a warning." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4975010) AM Aries M. Customer Support > "I like the instant messaging and file sharing feature that allows me to properly communicate with my customers especially when I'm doing some..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4511134) CL Cesar L. Cyber Incident Response Analyst > "The support sometimes was unresponsive and they lack expertise on some areas. And that they kind of have separate Call Center solution from the UC side." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4592108) PC Paloma C. Accounting Associate > "What I like the most about this software is that enables me to make international calls in a very affordable price and keep track of my communications in..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4582664) VR Verified Reviewer Founder > "Finally, and perhaps worst part, their customer support is extremely terrible. If you ever have to call them, expect to spend 6-10 minutes navigating..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#GetApp___4644351) MH Marcy H. Operations Manager > "Call quality is consistently clear, and I've experienced minimal disruptions, ensuring that crucial business communications remain uninterrupted." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6037517) JJ Jennifer J. LEAD REIMBURSEMENT > "for the first few months there seemed to be issues with it freezing my cell phone occasionally so i would have to uninstall and reinstall." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4472740) Heather B. Senior Executive Assistant > "It worked very well for what we needed: video conferencing, webinars, etc." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4835127) Adam F. IT Infrastructure Analyst > "RingCentral is feature rich but at times this can be detrimental as it can be difficult to find the option/setting your looking for." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4585716) DR Dionel R. Intake > "I like all the features that the app has like choosing your schedule to receive calls, is very easy to transfer the calls." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6073276) SV Sally V. Sales > "We cannot place calls, we can only receive them because their cost for international calls is too expensive." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4299477) [View Reviews](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) ## User interface 4.12 (224) [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/) 4.24 (1,203) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features JustCall Top features 39/50 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Auto-Dialer - Automated Attendant - Automatic Call Distribution - Callback Scheduling - Call Center Management - Call Conferencing - Call Disposition - Caller ID - Call List Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Collaboration Tools - Communication Management - Computer Telephony Integration - Contact Database - Contact Management - CRM - Customizable Caller ID - Customizable Reports - Employee Directory - Fax Management - Generative AI - Interaction Tracking - IVR - Live Chat - Mobile Access - Monitoring - Multi-Channel Communication - PBX - Predictive Dialer - Purchasing & Receiving - Queue Management - Real-Time Analytics - Real-Time Data - Real-Time Monitoring - Real-Time Reporting - Reporting & Statistics - SMS Messaging [See all features](https://www.capterra.com/p/157853/JustCall/#features) RingEX 35/50 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Auto-Dialer - Automated Attendant - Automatic Call Distribution - Callback Scheduling - Call Center Management - Call Conferencing - Call Disposition - Caller ID - Call List Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Collaboration Tools - Communication Management - Computer Telephony Integration - Contact Database - Contact Management - CRM - Customizable Caller ID - Customizable Reports - Employee Directory - Fax Management - Generative AI - Interaction Tracking - IVR - Live Chat - Mobile Access - Monitoring - Multi-Channel Communication - PBX - Predictive Dialer - Purchasing & Receiving - Queue Management - Real-Time Analytics - Real-Time Data - Real-Time Monitoring - Real-Time Reporting - Reporting & Statistics - SMS Messaging [See all features](https://www.capterra.com/p/242188/RingCentral-MVP/#features) ### Recognition JustCall is recognized as a top-rated tool in 4 Capterra Shortlist reports RingEX is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support JustCall Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos RingEX Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details JustCall - By SaaS Labs - Located in United States - Founded in 2016 RingEX - By RingCentral - Located in United States - Founded in 1999 ## Popular Comparisons [JustCall](https://www.capterra.com/p/157853/JustCall/)[4.12 (224)](https://www.capterra.com/p/157853/JustCall/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,781)](https://www.capterra.com/p/61368/Salesforce/reviews/) $29/month Price $25/month 4.1 Features 4.4 4.3 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-157853/Salesforce-vs-JustCall) [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,203)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) vs [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (869)](https://www.capterra.com/p/169627/RingOver/reviews/) $30/month Price $29/month 4.3 Features 4.6 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/169627-242188/RingOver-vs-RingCentral-MVP) [JustCall](https://www.capterra.com/p/157853/JustCall/)[4.12 (224)](https://www.capterra.com/p/157853/JustCall/reviews/) vs [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.67 (1,780)](https://www.capterra.com/p/102188/LiveAgent/reviews/) $29/month Price $15/month 4.1 Features 4.6 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/102188-157853/LiveAgent-vs-JustCall) [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,203)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) vs [800.com](https://www.capterra.com/p/208208/800-com/)[4.70 (327)](https://www.capterra.com/p/208208/800-com/reviews/) $30/month Price $149/month 4.3 Features 4.6 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/208208-242188/800-com-vs-RingCentral-MVP) [JustCall](https://www.capterra.com/p/157853/JustCall/)[4.12 (224)](https://www.capterra.com/p/157853/JustCall/reviews/) vs [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[4.41 (4,079)](https://www.capterra.com/p/164283/Zendesk/reviews/) $29/month Price $39/month 4.1 Features 4.4 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/157853-164283/JustCall-vs-Zendesk) [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,203)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) vs [Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.61 (916)](https://www.capterra.com/p/175788/Nextiva/reviews/) $30/month Price $25/month 4.3 Features 4.6 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/175788-242188/Nextiva-vs-RingCentral-MVP) [JustCall](https://www.capterra.com/p/157853/JustCall/)[4.12 (224)](https://www.capterra.com/p/157853/JustCall/reviews/) vs [LiveChat](https://www.capterra.com/p/62194/LiveChat/)[4.64 (1,721)](https://www.capterra.com/p/62194/LiveChat/reviews/) $29/month Price $25/month 4.1 Features 4.5 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/62194-157853/LiveChat-vs-JustCall) [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,203)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) vs [3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/) $30/month Price $350/year 4.3 Features 4.4 4.2 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/158704-242188/3CX-vs-RingCentral-MVP) [JustCall](https://www.capterra.com/p/157853/JustCall/)[4.12 (224)](https://www.capterra.com/p/157853/JustCall/reviews/) vs [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[4.50 (3,418)](https://www.capterra.com/p/124981/Freshdesk/reviews/) $29/month Price $19/month 4.1 Features 4.3 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/124981-157853/Freshdesk-vs-JustCall) [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,203)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) vs [Ultatel Cloud Business Phone System](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/)[4.66 (41)](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/reviews/) $30/month Price $18/month 4.3 Features 4.6 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/215555-242188/Clarity-Business-Phone-System-vs-RingCentral-MVP) [JustCall](https://www.capterra.com/p/157853/JustCall/)[4.12 (224)](https://www.capterra.com/p/157853/JustCall/reviews/) vs [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/) $29/month Price $69/month 4.1 Features 4.3 4.3 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/113540-157853/Bitrix24-vs-JustCall) [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,203)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) vs [8x8 Work](https://www.capterra.com/p/187525/Virtual-Office/)[4.05 (309)](https://www.capterra.com/p/187525/Virtual-Office/reviews/) $30/month Price $24/month 4.3 Features 4.1 4.2 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/187525-242188/Virtual-Office-vs-RingCentral-MVP)