--- title: "Compare JustCall vs Acefone 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare JustCall and Acefone based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/157853-264770/JustCall-vs-Acefone" page_type: "comparison" language: "en" --- # JustCall vs Acefone Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: JustCallAcefone2/4 selected [JustCall](https://www.capterra.com/p/157853/JustCall/)[4.1 (225)](https://www.capterra.com/p/157853/JustCall/reviews/) [Acefone](https://www.capterra.com/p/264770/Acefone/)[4.6 (135)](https://www.capterra.com/p/264770/Acefone/reviews/) [## JustCall](https://www.capterra.com/p/157853/JustCall/)[4.1 (225)](https://www.capterra.com/p/157853/JustCall/reviews/) Starting Price $29.00/month Value-for-Money 4.1 Functionality 4.1 Ease of Use 4.3 Customer Service 4.1 Reviews Sentiment Based on [225 reviews](#user-reviews) Positive 179 Neutral 20 Negative 26 [## Acefone](https://www.capterra.com/p/264770/Acefone/)[4.6 (135)](https://www.capterra.com/p/264770/Acefone/reviews/) Starting Price $19.99/month Value-for-Money 4.6 Functionality 4.6 Ease of Use 4.5 Customer Service 4.6 Reviews Sentiment Based on [135 reviews](#user-reviews) Positive 124 Neutral 2 Negative 9 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 70%Fit Not enough reviews Feature ratings API 4.3 Call Routing 4.2 Chat/Messaging \-- Call Transfer 4.2 Call Recording 4.5 64%Fit Not enough reviews Feature ratings API 1.0 Call Routing 4.4 Chat/Messaging \-- Call Transfer 4.4 Call Recording 4.4 User satisfaction User satisfaction 4.1 User reviews[225](https://www.capterra.com/p/157853/JustCall/reviews/) Ease of use 4.3 Functionality 4.1 Value for money 4.1 Customer support 4.1 User satisfaction 4.6 User reviews[135](https://www.capterra.com/p/264770/Acefone/reviews/) Ease of use 4.5 Functionality 4.6 Value for money 4.6 Customer support 4.6 Price starts from Price starts from $29Per User, Per Month - Free version - Free trial Price starts from $19.99Per User, Per Month - Free version - Free trial Best for Best for Small businesses to large enterprises in insurance, healthcare, real estate, financial services, education, solar and renewables, and home services. Best for We serve Medium and Large enterprises for all their telephony needs and specialize in powerful integrations along with bespoke solutions as per the business requirements. ## User reviews Pros & cons JK John K. Chief Technology Officer > "The automated dialer is faster than the 8x8 system that we used previously and I can complete my list before the end of my shift." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7097175) RP Ross P. owner > "After upgrading, we realized it did not contain the features we were looking for. When we emailed them 1 day after signing, they..." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7045237) VR Verified Reviewer Associate Director > "Based on this experience, I would sooner direct teams toward Batch Dialer or MoJo, where customer support and flexibility are..." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7086823) Drew H. Partner > "The compliance process was overly lengthy and burdensome, taking over a month without resulting in service activation." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7128666) JK John K. Chief Technology Officer > "The integration with CRM is also nice as I do not have to do a lot of work for it to be integrated which is a huge relief." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7097175) Drew H. Partner > "Additionally, the service was never used because we couldn't exit the compliance phase due to their strict requirements." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7128666) JK John K. Chief Technology Officer > "Overall, JustCall makes life easier for our sales team as we are no longer entering data twice per day." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7097175) RD Robert D. VP > "The reports they shared showed call activity during the free trial period — before the paid subscription even began — yet I was..." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6750777) SS Sophia S. Administrative Assitant > "The software itself generally worked as expected, and the interface was easy enough to navigate." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7188392) JK John K. Chief Technology Officer > "I hate that the reporting dashboard is rigid and I cannot rearrange items to view the information that I need." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7097175) VR Verified Reviewer Associate Director > "The only positive I can point to is their integration capabilities, which my team did like." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7086823) VR Verified Reviewer Associate Director > "I had a renewal of a subscription that was inactive for nearly 9 months, and when I cancelled and tried to get a refund..." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7086823) SP Sergio P. IT Manager > "Managing client communications can be time-consuming, but with Justcall, we've streamlined the entire process." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6517120) RD Robert D. VP > "There was no way for me to track credit usage in real time, and the reports had to be manually exported by their internal team." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6750777) GH Greg H. Sales > "Only positive feature is brings up the name of the contact calling, from the PipeDrive CRM." [See full review](https://www.capterra.com/p/157853/JustCall/#SoftwareAdvice___6732428) SS Sophia S. Administrative Assitant > "Our experience was disappointing because the biggest issue wasn't the software—it was the lack of transparency." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7188392) KC Kelly C. Operations Manager > "The support documentation is helpful." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7048469) VR Verified Reviewer Associate Director > "They have 0 customer service priority and due to that, I recommend any other dialer." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7086823) JK John K. Chief Technology Officer > "I was happy to find that the support technician was knowledgeable when my microphone stopped working." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7097175) SP Sergio P. IT Manager > "One thing that’s a bit of a pain for us at HIE is trying to locate specific SMS messages." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6517120) ACR Ana Cecilia R. Estimator > "The call recording feature is also very helpful." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6554705) RP Ross P. owner > "They will try to pressure you with their legal team if something doesn't go your way" [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7045237) AQ Anthony Q. Customer Support Specialist > "The reports were a step up from our initial call solution (Aircall)" [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6757891) DM Danielle M. Compliance and Finance Manager > "Finding the calls needed for compliance is ridiculously hard - you can't remove 5 second calls from the list, only the client..." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6269761) EB Erinn B. Client Service Specialist II > "It also links to HubSpot and tracks any communications which we also utilize and is convenient to have all communications in one..." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6399701) CC Craig C. Owner > "They gave the impression that they worked with all size of businesses, but after our experience, they don't support small..." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6660341) VR Verified Reviewer Associate Director > "I strongly recommend that anyone considering JustCall evaluate alternative dialers." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7086823) CC Craig C. Owner > "I think the cost of the service is too high for a company that isn't already bringing in at least 7 figures a year." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6660341) ACR Ana Cecilia R. Estimator > "It's an easy-to-use app that has several communication methods in one place." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6554705) JC Joaquin C. Expansion Development Representative > "I believe that sometimes it could be more practical when you finish a call, it appear automatically to call again, and not have..." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6419515) CB Carissa B. Human Resources Manager > "My company likes that you can record calls and listen to the playbacks for training purposes." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6221163) VR Verified Reviewer Associate Director > "Buyer beware — if something goes wrong, do not expect flexibility or advocacy from their support team." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7086823) JS Josh S. IT Coordinator > "With some improvements to the dashboard, it could be a great tool." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6753984) CC Craig C. Owner > "As a result, your JustCall account has been closed, and you will not have any access to our services." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6660341) Aman K. Researcher > "The platform has been praised for its user-friendly interface, efficient call management capabilities, seamless integration with..." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4634970) RD Robert D. VP > "The customer service was so deceptive and inconsistent I became convinced that they were engaged in a pattern of fraud or at the..." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6750777) HJ Hamlet J. CEO > "We LOVE the SMS after business hours auto-responder feature, the SMS scheduled send feature, and the SMS saved replies feature." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4089829) AH Angie H. Partner > "I was promised a refund because of the issues, but once I followed up, I was effectively abandoned." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7092850) JZ Janna Z. Finance Manager > "The bulk SMS option is great when trying to reach multiple clients at the same time." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6225904) AH Angie H. Partner > "I’ve been a long-time customer of JustCall, but this experience has completely eroded my trust." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7092850) CT Clint T. Chief Digital Officer > "It has streamlined our communication efforts, making it easier to keep parents and students informed and engaged." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6396175) JN Jay N. Installer > "I really don’t like that you have to pay for every add-on the costly is very expensive for this app!" [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6819682) KC Kelly C. Operations Manager > "It's easy to use and there are alot of features." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7048469) DM Danielle M. Compliance and Finance Manager > "There is no option for configuration for the company's needs in an overview and reporting is only one simple report." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6269761) SM Sara M. Sales Rep > "We can monitor our calls, record them and listen to them to improve our skills, schedule follow ups and more, it makes our job..." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4930321) MT Mike T. Owner > "As an individual user that was a waste of money, but I tried it until I found that to get FULL integration with my CRM (Podio),..." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6271411) KW Kayla W. Franchise Owner > "I love the reports, integration with HubSpot, and call recording." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6394598) EB Erinn B. Client Service Specialist II > "A few downsides to just call I think we have is not being able to transfer a call directly to a voicemail." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6399701) SB Stefano B. VP Operations > "Their ability to thread Callcs, voicemail, SMS in a single conversation within several different CRMs is something that..." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4939679) JN Joanne N. Scheduling Manger > "When creating a new message to a client it is not as easy as other platforms to see the message history." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6261881) NG Noni G. Operations Head > "Loved the auto-dialling and predictive dialling feature" [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6230339) PR Pauline R. SDR > "A lot of countries are blocked, I understand it's to prevent spam but it can cause a lot of friction sometimes." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6138774) JM Jill M. Program Success Manager > "Calls and texts usually go through fine and the call quality is fine." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6208097) LB Lance B. CEO > "The time it takes to assign a call is too consuming be easier if could block assign." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6220629) GG Genesis G. Marketing Specialist > "With wide range of features such as call recording, call forwarding and voicemail. And excellent customer support." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4635066) AG Andres G. Finance Manager > "From time to time, texts are not able to go out to certain numbers." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6394764) Suzi L. Project Manager > "The platform's user-friendliness, effectiveness in managing calls, capacity to integrate with other business tools, and quality..." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4839579) CL Cub L. Clinical Director > "The time it takes for their support structure to get back regarding open issues is unacceptable." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6261899) AB Aaron B. GTM Lead > "Also, having a pre-recorded voicemail makes the experience even better." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6208094) LM Luke M. VP of Partnerships > "Price is a little high and sometimes it takes a day to get a response from support." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6220584) VB Vanessa B. Coldcaller > "It's really easy to use for a new user like me." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6542446) RV Ramona V. Office manager > "When there is a concern it takes a long while to get help and they don’t get back to you with updates." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6142478) MT Mike T. Owner > "Switched to SMRTPhone which, for my purposes, is much more integrated and user friendly." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6271411) Olivier K. Director > "Call and SMS charges can creep up pretty quick" [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6220746) IGC Iris Gerald C. RNS Carpet Cleaning > "More confident to provide data and info to the customer and client." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6352238) JH Jennifer H. Sales Development Manager > "I really struggle getting the data I need from the analytics page it would be better to have a stronger managed package to CRMS..." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4939606) EF Ethan F. Presidente > "I also like the pipedrive integration." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6215100) Heather T. Medical Receptionist-Medical Assistant > "Occasionally dropped calls or poor quality." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6449929) LRR Luis Rene R. Community Partnerships > "IT's decent, we can stand the hiccups for the advantages the overall system brings. " [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6210606) NG Noni G. Operations Head > "Sometimes the dashboard numbers malfunction." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6230339) HV Haleigh V. Customer Service Lead > "We are able to be in contact with our customers without any worry." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6396950) VR Verified Reviewer Skilled Trades Recruiter > "The dialer keeps refreshing once in a while. While at work, it's a bit annoying" [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6396969) NN Nick N. Sales Director > "Plenty of features, all combined into a single platform." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6393403) VR Verified Reviewer owner > "No mater the quality of the service they provide, they act like scammer, so just avoid them." [See full review](https://www.capterra.com/p/157853/JustCall/#GetApp___6009136) IL Ina L. Insurance Advisor > "I think the integration with our existing program has been smooth, too." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6395291) VR Verified Reviewer CEO > "This software is PURE trash for live transfers, especially if you want to track your stats relating to them." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4060571) Aman K. Researcher > "JustCall is a highly regarded communication platform that offers a comprehensive set of features and functionalities for..." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4634970) CL Cub L. Clinical Director > "Also the interface is not very intuitive." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6261899) JW Jacob W. Sales Rep > "Ease of use and the ability to make and take calls anywhere." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6355835) AL Amy L. Analyst > "It doesn't provide to many features, the integrations fail sometimes and might create duplicated contacts." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4471430) SS Sophia S. Administrative Assitant > "The software itself generally worked as expected, and the interface was easy enough to navigate." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7188392) CL Cub L. Clinical Director > "Also the interface is not very intuitive." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6261899) MT Mike T. Owner > "Switched to SMRTPhone which, for my purposes, is much more integrated and user friendly." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6271411) VR Verified Reviewer COO > "Hard to use via desktop, mobil app has limited functionality" [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4635708) ZAS Zeanna Alexis S. Engagement > "Its user friendly interface and that it tracks everything." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6394892) AL Amy L. Analyst > "It doesn't provide to many features, the integrations fail sometimes and might create duplicated contacts." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4471430) VR Verified Reviewer Skilled Trades Recruiter > "JustCall is better in user interface, ease of use, and accessibility." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___6396969) Drew H. Partner > "The compliance process was overly lengthy and burdensome, taking over a month without resulting in service activation." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7128666) JK John K. Chief Technology Officer > "The integration with CRM is also nice as I do not have to do a lot of work for it to be integrated which is a huge relief." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7097175) Drew H. Partner > "Additionally, the service was never used because we couldn't exit the compliance phase due to their strict requirements." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7128666) VR Verified Reviewer Associate Director > "The only positive I can point to is their integration capabilities, which my team did like." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7086823) RP Ross P. owner > "They will try to pressure you with their legal team if something doesn't go your way" [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7045237) Aman K. Researcher > "The platform has been praised for its user-friendly interface, efficient call management capabilities, seamless integration with..." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___4634970) VR Verified Reviewer Associate Director > "Buyer beware — if something goes wrong, do not expect flexibility or advocacy from their support team." [See full review](https://www.capterra.com/p/157853/JustCall/#Capterra___7086823) [View Reviews](https://www.capterra.com/p/157853/JustCall/reviews/) HD Hanna D. estimator > "they set up one-on-one calls to help you understand the platform, and will answer every..." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___5031762) Bill O. President > "To make matters worse, the system is outdated, clunky, and lacks basic features like voicemail..." [See full review](https://www.capterra.com/p/264770/Acefone/#GetApp___6758950) SA Shamsul A. Director > "I just started Acefone but the customer support by \[sensitive content hidden\] and his..." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6271266) Sachin K. manager > "Feels like not genuine company" [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___7100254) NS Nancy S. Marketing Director > "I really enjoy my experience with Acefone as it was seamless from start to finish in record..." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6130909) Bill O. President > "Do yourself a favor and avoid this company at all costs." [See full review](https://www.capterra.com/p/264770/Acefone/#GetApp___6758950) MNN Mohammed Nakash N. Director > "Just spoken to one of the customer representative \[sensitive content hidden\] who was very..." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6323237) IC Ian C. Company Director > "That the call quality wasn't so good but found out this was because we were using the wrong..." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6261673) Nihal S. Senior Sales Engineer > "I like the team and the quality of sound, aman and Nishant have been very helpfull." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6085430) DB DONATAS B. Manager > "Sometimes is hard to receive call back from proper department." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6180523) AMB Ana-Maria B. CEO > "It has been great connecting with the Acefone team." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6149360) RB Rida B. Managing director > "I didn't like the user interface colour of the platform" [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4037657) AP Anthony P. CTO > "Customer service fantastic always solves issues promptly." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6095546) SB Stefan B. Owner > "As a novice VOIP user, I was struggling to understand the tech jargon used." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3958530) IC Ian C. Company Director > "How helpful the support was in setting up the system" [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6261673) Cody R. Regional Vice President > "They make promises they cannot deliver on, and it's always someone else's fault within the..." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4968740) HD Hanna D. estimator > "great accessibility, easy to use, and they are very thorough in the set-up process." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___5031762) MW Mike W. CEO > "Not really, not yet proficient to identify any issues." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4899676) Cody R. Regional Vice President > "The calls, when connected, connected perfectly with high quality sound" [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4968740) SB Scott B. Managing Director > "We have constant problems with the service - we repeatedly cannot recieve incoming calls." [See full review](https://www.capterra.com/p/264770/Acefone/#GetApp___3261928) PE Patience E. Business Manager > "HOWEVER, THE CHANGE OF NUMBER AND & THE MAKING OF THE CALLS PART, UNLIMITED CALLS FROM..." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3147235) JM Joe M. Director > "The software does not allow copying and pasting of numbers." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3462828) NS Nancy S. Marketing Director > "I enjoyed working with \[sensitive content hidden\] my sales representative." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6130909) Neil E. Director of Business Development > "I was getting so frustrated trying to find a company that would take the time to understand..." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3580868) DB DONATAS B. Manager > "Price is good comparing with other." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6180523) SB Scott B. Managing Director > "We have constant problems with and spend more time n the phone to support than we do speaking..." [See full review](https://www.capterra.com/p/264770/Acefone/#GetApp___3261928) PE Praise E. OPERATIONS MANAGER > "Acefone provides the widest combination of features for one great price." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4732629) LG Lucy G. Finance & Admin > "The portal is a little clunky and sometimes features are not in the most obvious place" [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3401368) DF Duncan F. Director > "Acefone services have been great and pricing is also really competitive." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4721073) ER Eric R. Director of Business Development > "This is an issue for all numbers in my contact list that did not have country codes added." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3040328) AB Amber B. Office Manager > "Quick response time from team with queries, easy to set up" [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3865479) ER Eric R. Director of Business Development > "Calls not connecting - This still doesnt connect for 5-10 calls per day" [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3040328) MN Marilu N. Manager > "I like all the services I need for my business" [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4966742) VR Verified Reviewer Owner > "Impossible to cancel." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3764238) Neil E. Director of Business Development > "Still, it was very refreshing to know that I was being taken care of, and that my client..." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3580868) PF Phillip F. Company Director > "sometimes the recordings are a little laggy and not clear." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___2711339) JH Jack H. Infrastructure Technician > "Integrating the software with Zoho looks to work seamlessly once configured" [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3308350) SB Scott B. Managing Director > "Biggest mistake we ever made as a business was going with this company." [See full review](https://www.capterra.com/p/264770/Acefone/#GetApp___3261928) SV Sarthak V. Developer > "Lovely Dashboard, Awesome service." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4702821) KS Kenneth S. President > "Haven't found any yet problems or anything negative." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3509249) SV Sarthak V. Developer > "Onboarding team is also very friendly." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4702821) IA Israr A. director > "so far no cons found in their system recommend their services" [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3639614) RB Rida B. Managing director > "Very organised & user friendly.. cutting edge technology" [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4037657) GR Gordon R. Director > "Perhaps my expectations are too low." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___2845730) MC Michael C. Engineer > "Easy to get started, helpful support staff" [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4842996) RB Rida B. Managing director > "I didn't like the user interface colour of the platform" [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4037657) LMS La Marcus S. Business Transformation Lead > "It's great that I finally have a phone system that connects to Zoho CRM" [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3418588) SB Stefan B. Owner > "As a novice VOIP user, I was struggling to understand the tech jargon used." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3958530) RS Rana S. Director > "They gave me special offer which i accepted and as I just start using now and hoping it will..." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3274850) MW Mike W. CEO > "Not really, not yet proficient to identify any issues." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4899676) [View Reviews](https://www.capterra.com/p/264770/Acefone/reviews/) ## User interface [JustCall](https://www.capterra.com/p/157853/JustCall/) 4.10 (225) [Acefone](https://www.capterra.com/p/264770/Acefone/) 4.60 (135) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features JustCall 30/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - Alerts/Notifications - API - Auto-Dialer - Automated Attendants - Automatic Call Distribution - Autonomous Task Execution - Browser Extension - Callback Scheduling - Call Center Integration - Call Center Management - Call Conferencing - Call Disposition - Caller ID - Caller Profiles - Call List Management - Call Logging - Call Monitoring - Call Queues - Call Recording - Call Reporting - Call Routing - Call Screening - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Collaboration Tools - Communication Management - Computer Telephony Integration - Conference Calls - Conferencing - Contact Database - Contact Management - CRM - Cross-system Integration - Customizable Caller ID - Customizable Reports - Desk-to-Desk Calls - Employee Directory - Fax Management - Generative AI - Hold Music - Individual Download - Instant Messaging - Interaction Tracking [See all features](https://www.capterra.com/p/157853/JustCall/#features) Acefone Top features 36/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - Alerts/Notifications - API - Auto-Dialer - Automated Attendants - Automatic Call Distribution - Autonomous Task Execution - Browser Extension - Callback Scheduling - Call Center Integration - Call Center Management - Call Conferencing - Call Disposition - Caller ID - Caller Profiles - Call List Management - Call Logging - Call Monitoring - Call Queues - Call Recording - Call Reporting - Call Routing - Call Screening - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Collaboration Tools - Communication Management - Computer Telephony Integration - Conference Calls - Conferencing - Contact Database - Contact Management - CRM - Cross-system Integration - Customizable Caller ID - Customizable Reports - Desk-to-Desk Calls - Employee Directory - Fax Management - Generative AI - Hold Music - Individual Download - Instant Messaging - Interaction Tracking [See all features](https://www.capterra.com/p/264770/Acefone/#features) ### Recognition No recognitions have been awarded to JustCall Acefone is recognized as a top-rated tool in 1 Capterra Shortlist reports Best Value Call Recording Software (2024)  ### Deployment & support JustCall Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Acefone Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details JustCall - By Saas Labs - Located in United States - Founded in 2016 Acefone - By Acefone - Located in United Kingdom - Founded in 2019 ## 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