# Compare Gong.io vs SalesLoft 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Gong.io and SalesLoft based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/157969-157977/Gong-io-vs-SalesLoft

---

# Gong.io vs SalesLoft Features and Cost Comparison

Last updated May 20th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Gong.ioSalesLoft2/4 selected

[Gong.io](https://www.capterra.com/p/157969/Gong-io/)[4.8 (560)](https://www.capterra.com/p/157969/Gong-io/reviews/)

[SalesLoft](https://www.capterra.com/p/157977/SalesLoft/)[4.3 (231)](https://www.capterra.com/p/157977/SalesLoft/reviews/)

[## Gong.io](https://www.capterra.com/p/157969/Gong-io/)[4.8 (560)](https://www.capterra.com/p/157969/Gong-io/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.7

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

Based on [560 reviews](#user-reviews)

Positive

550

Neutral

7

Negative

3

[## SalesLoft](https://www.capterra.com/p/157977/SalesLoft/)[4.3 (231)](https://www.capterra.com/p/157977/SalesLoft/reviews/)

Starting Price

$0.01

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4.3

Customer Service

4.1

Reviews Sentiment

Based on [231 reviews](#user-reviews)

Positive

199

Neutral

22

Negative

10

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## Send this comparison chart to my inbox

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 2,468 reviews from call recording software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Recording

4.8

Call Transcription

\--

Call Routing

NA

Call Center Management

NA

CRM

4.5

\--%Fit

Missing features

Not enough reviews

Feature ratings

Recording

4.6

Call Transcription

4.0

Call Routing

NA

Call Center Management

NA

CRM

2.0

User satisfaction

User satisfaction

4.8

User reviews[560](https://www.capterra.com/p/157969/Gong-io/reviews/)

Ease of use

4.7

Functionality

4.7

Value for money

4.6

Customer support

4.7

User satisfaction

4.3

User reviews[231](https://www.capterra.com/p/157977/SalesLoft/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.1

Customer support

4.1

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$0.01Not provided by vendor

-   Free version
-   Free trial

Best for

Best for

Designed for the entire revenue team of sales leaders, frontline sales managers, sales enablement, and account executives.

Best for

Clari + Salesloft supports the entire revenue organization, providing SDRs, AEs, AMs, and CS teams with AI-driven tools to optimize the customer journey and drive predictable revenue execution.

## User reviews

Pros & cons

HC

Harry C.

Inbound Sales Development Representative

> "The transcript and AI assistant is also brilliant as it allows me to re-listen to my own calls and confirm certain points that..."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___6793843)

SK

Sarah K.

Sales

> "There are a lot of features available on the app that I definitely do not utilize."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___6753922)

MW

Marissa W.

Senior Account Executive

> "Gong has been crucial to help with sales strategy and closing deals at faster rates."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___7087500)

VR

Verified Reviewer

COO

> "Gong is a bit expensive compared to similar products"

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___6334112)

AP

Angie P.

VP, Revenue

> "Everyone is familiar with how it works, and it's not too hard to set up for a new rep on the team to get them started."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___7095833)

VR

Verified Reviewer

Enterprise Account Executive

> "It'll pull up the wrong results or just not pull any results so you have to retype the search."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___6173584)

NP

Neel P.

Sales Operations Manager

> "Gong’s support team has stated, “Gong is in full compliance with the California Consumer Privacy Act (CCPA) and all related data..."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___6570660)

VR

Verified Reviewer

Enterprise Account Executive

> "The search doesn't always work when searching for a specific keyword or account."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___6173584)

SK

Sarah K.

Sales

> "Instead of having to take handwritten notes during all of my meetings, I am able to be more attentive and ask better questions."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___6753922)

PA

Pedro A.

Marketing & Growth ops

> "It's a little bit expensive for everything it do."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___5057097)

Mai M.

Managing Director

> "Loved Gong.io in support of our stellar sales team!"

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___7109406)

RM

Rebecca M.

Head of Marketing

> "The auto transcription isn't always accurate, but that's a low priority feature."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3541697)

SL

Stephanie L.

Account Manager

> "Gong is a super simple call recording platform that enables you to not only record, but transcribe your customer calls."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___4877303)

VR

Verified Reviewer

Director - USA Expansion

> "The call transcription is often off and can deliver incorrect results"

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___4175442)

Mai M.

Managing Director

> "Overall, the adoption and implementation of Gong.io was seamless and easy to use."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___7109406)

KG

Keven G.

account executive

> "A lot of times the calls don't get recorded or there are glitches which don't allow our sales people to record the calls."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3026595)

FD

Freesia D.

Account Executive

> "Overall I really enjoy the tool, and I like that it makes it easy to do multiple different things under the sales umbrella"

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___7032929)

BC

Brad C.

Account E

> "Hebrew transcribing is not supported."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3990526)

DV

Danny V.

VP of Customer Success

> "I love that it aggregates all the information about all of our accounts into a single place with different views to help us..."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___6227515)

BS

Brenda S.

US Channel Director

> "Also that you can't see what you look like on video until you hit "Continue" to acknowledge the recorded session, because then..."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3012670)

MM

Marc M.

Account Executive

> "It has some decent AI and the call listening is good but is far outweighed by the negatives"

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___6341573)

DA

Danial A.

ZIWO Cloud Contact Center Software

> "Recording features are great, but transcription processes can be inaccurate because conversations often contain slang words or from..."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3421580)

EJ

Elli J.

Marketing Manager

> "I've used Gong in various roles, from Sales to Marketing and have always found it incredibly helpful."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___6322982)

AA

Afua A.

marketing

> "The mobile feature can be a bit confusing"

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___4622549)

VR

Verified Reviewer

COO

> "They do the things they say they will very well, and the product roadmap is trending in the right direction."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___6669263)

VR

Verified Reviewer

Sales Engineer

> "transcription software is not up to date with technical terms making it hard to search for words that are common acronyms."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3007489)

VR

Verified Reviewer

Enterprise Account Executive

> "I love the fact that it analyzes calls and makes it easy to search for things like keywords for brands."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___6173584)

Nick B.

Sr. Customer Success Manager

> "Like maybe it just found a huge nut or something and it's just snacking away. How can you NOT watch? But then, I miss important..."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3568107)

SK

Sarah K.

Sales

> "I like the fact that Gong saves myself and my team so much time."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___6753922)

ES

Eirik S.

Product Manager

> "Gong does not allow you to assign speakers to calls that you upload to their system."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___2959643)

JR

Janessa R.

Product Marketing Manger

> "Comprehensive, easy-to-use platform."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___6830680)

Michael R.

SDR

> "At times, its very unorganized to find calls easily or clearly. OR a click that should take you to one place takes you to another"

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3021797)

CB

Christian B.

Account Manager

> "The conversation analytics are also interesting and can be helpful - but they dont always apply to every type of customer call."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___4826712)

IA

Isaac A.

Performance Marketer

> "The cost was very high compared to what competitors could offer."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3784483)

VR

Verified Reviewer

Business Development Associate

> "The dashboard of the gong is very user-friendly and helps in identifying the prospect's behaviour and a summary of the session is a..."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___4654639)

MA

Mark A.

Enterprise AE

> "We used to rely on our video chat to record calls and it was a mess"

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___2897914)

AM

Alex M.

Sales Operations Manager

> "They have a good team too."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___6744925)

KM

Kylee M.

Sales Enablement Specialist

> "The "Activity" feature does not seem like something that is necessary and is a bit of a misleading name along with "Team"."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3007716)

Miodrag C.

Enterprise Account Executive

> "The recordings are very easy to set up, navigate, go through and find the most important bits of it"

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___6180633)

CF

Conor F.

Account Manager

> "I find the recording that lets people know the call is being recorded to be pretty obnoxious."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3004401)

RJ

Rebecca J.

Sr Manager, Customer Marketing

> "It's a great platform to house call recordings, allowing us to review internal and external calls."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3932522)

AB

Arrash B.

Team Lead

> "Also it does not allow you to set up parameters to find your calls."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3004030)

AB

Armin B.

SDR

> "I love Gong and have used Gong in previous jobs. Before Gong it was a lot of manual transcribing and listening to calls multiple..."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3781474)

VR

Verified Reviewer

Analyst, Strategy and Business Development

> "Implementation of the software wasn't great at my company; likely a function of the company vs. the gong onboarding or customer..."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3378914)

AA

Afua A.

marketing

> "We just started using this for sales conversations management/ coaching and so far I am pleased with the way it is getting us..."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___4622549)

Jon W.

Senior Account Executive

> "Some time search functionality seems off and logging in has a slow lag to start."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3012960)

Brandon R.

Ecommerce Consultant ¿ USA

> "I like how Gong helps keep the records organized, allows my extended team to add notes and comments to calls, and keeps..."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3023509)

EH

Ellen H.

Account Manager

> "There were many calls lost when transferring our past calls from Chorus to Gong"

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3012286)

MF

Mindy F.

Enterprise Virtual Care Consultant

> "It provides strong recall to compare to notes, impacts the accuracy of follow up, and allows for assessment of your presentation /..."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___2979798)

Anna S.

Implementation Manager

> "The transcription service is good, not great - both in terms of identifying the speaker and also what they said."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3010506)

DA

Danial A.

ZIWO Cloud Contact Center Software

> "Gong.io Help document all communication processes, and this documentation has become an inspiring reference for us, as it works to..."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3421580)

KD

Kevin D.

BDR

> "Feedback left on calls is sometimes a little difficult to read through. "

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3009624)

KM

Keir M.

Sr Principle Account Executive

> "Gong allows me to revisit my own calls for clarity of conversation with my clients so I can always cover off the needs and..."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3021376)

Anna S.

Implementation Manager

> "Also, it's not entirely clear to me how to add Gong to an existing call."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3010506)

CS

Casey S.

Account Executive

> "I've used both Gong and Chorus at different organizations, and these tools make onboarding faster, customer conversations easier to..."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3010222)

AM

Andrew M.

Customer Success Manager

> "There is nothing about my Gong experience that has been disappointing or slowed down my daily workflow."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3004390)

EW

Emily W.

BDR

> "I think the AI transcript is always super accurate"

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___4970241)

VR

Verified Reviewer

Renewals Manager

> "monitors everything and at times you don't always want to be recorded"

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3259030)

DE

Dallas E.

Product Specialist

> "What I like most is being able to have all of our team's calls analyzed for key metrics like engagement, talk ratio, and the AI..."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3264774)

Dan N.

Corporate Account Executive

> "Difficult to navigate if not pulling up a specific call"

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3009258)

VR

Verified Reviewer

Account Executive

> "The ability to filter to my team, to any individual AE, to month, quarter, and year, and instantly seeing every deal in pipeline is..."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3481589)

Max F.

AE

> "Playback can be clumsy and troublesome from time to time."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___2971259)

RJ

Rebecca J.

Sr Manager, Customer Marketing

> "I love how Gong syncs up with all our other platforms for easy, automated call recording."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3932522)

VR

Verified Reviewer

Account Executive

> "I do not have many cons. If anything the search functionality is a little bit confusing. If you do not have the exact name of the..."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___2681016)

RM

Rebecca M.

Head of Marketing

> "The ability to capture snippets and tag people is great."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3541697)

VR

Verified Reviewer

Account Executive

> "One thing i don't like about this is that everyone at the organization can see each others calls recordings which is good for..."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___2571673)

VR

Verified Reviewer

Business Development Manager

> "Gong allows us to record discovery sessions and then share internally with other resources that need to be brought in - really..."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3108895)

SN

Steven N.

sales rep

> "Without it, I would not know how I am performing on my calls, and could not improve."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3369011)

RR

Romina R.

Senior Account Development Representative

> "The call transcripts are nice too. While not perfect, it helps when I need to listen to something in a long call again and can..."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3266904)

MA

Megan A.

Account executive

> "I didn't love that gong sometimes would show up to my calls late (distracting) and sometimes it would log me laughing as responding..."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___2282463)

DB

Denver B.

Account Executive

> "It transcribes (decently well) and can share recordings with prospects."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3912895)

VR

Verified Reviewer

BDR

> "It can be a bit slow to upload calls, sometimes calls won't be uploaded for a few hours."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___2520996)

Tim H.

Key accounts director

> "I like the recording of the call and the quick analytics that shows the different areas we discussed and recommendations on how to..."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3014504)

VR

Verified Reviewer

Account Executive

> "doesnt always add to my calendar invite when it should be automatic"

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___2613434)

MG

Mollie G.

Customer Success Team Lead

> "I adore gong it gives me a 360 view on my consultants calls."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___4361777)

KS

Ken S.

Account Manager

> "I don't think there are a lot of cons with this software. If anything maybe it has gotten too complex as they released more and..."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___2779390)

VR

Verified Reviewer

National Partner Success Manager

> "I've been able to have a recording of every partner interaction, coach myself on how to interact better, and tag important decision..."

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3004044)

VR

Verified Reviewer

Account Executive

> "takes a long time to load calls"

[See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___2613434)

[View Reviews](https://www.capterra.com/p/157969/Gong-io/reviews/)

DC

Darby C.

Account Executive

> "I love that I can create custom cadences that allow for multiple touchpoints in an efficient way across my accounts."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___7050381)

AH

Andy H.

Sales Account Manager

> "However, I disliked the limited daily email caps that throttle outreach, formatting issues that make my communication..."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___6832910)

AH

Andy H.

Sales Account Manager

> "I appreciate using salesloft for its streamlined cadences, user-friendly interface, and CRM integrations that help sales..."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___6832910)

RE

Ryan E.

Business Development Consultant

> "There was usually difficulties with the reports exporting with the correct column headers and/or information would be in..."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___6851179)

Scott B.

Director, Sales Development

> "From sequencing emails to tracking calls and meetings, everything is streamlined in one place, saving our team hours of..."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___6871092)

VR

Verified Reviewer

CEO

> "They do everything in their power to make it difficult to impossible to cancel When the subscription "renewal" occurs,..."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#GetApp___6243724)

DC

Darby C.

Account Executive

> "It makes prospecting conversations focused and allows us to set more meetings than we would without it."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___7050381)

EA

Ellie A.

Customer Strategist

> "The platform would not work for a couple of hours, the "Import from Salesloft" feature wasn't working, the email..."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___4914904)

MW

Marissa W.

Senior Account Executive

> "Our company switch over from Groove to SalesLoft with the hope of making sales prospecting much more easy and organized."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___7073755)

AM

Alex M.

Sales Operations Manager

> "We are lacking some of the depth of information that we were capturing before."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___6751121)

John G.

Account Executive

> "I praise SalesLoft for ease of use, AI automation, CRM integration, and boosting sales productivity."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___7053927)

James W.

Revenue Operations Manager

> "The platform itself can be slightly buggy - the focus on new releases could perhaps be toned down and instead more..."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___5084695)

KH

Kevin H.

Senior SDR

> "It helped our team boost productivity, improve response rates, and stay consistent with follow-ups. Despite some minor..."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___6887032)

JH

Jennifer H.

Sales Development Manager

> "A few screens that don't take you where you are supposed to go and some slowness with pre-scheduled emails."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___4949690)

John G.

Account Executive

> "Keeping me organized and helping boost my sales productivity."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___7053927)

WG

William G.

Account Executive

> "Some things aren't as intuitive as i'd like."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___6772410)

MW

Marissa W.

Senior Account Executive

> "It's very easy to use and makes day to day workflow operations manageable, organized, and time effective."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___7073755)

PK

Paul K.

Senior BDR

> "Also not ceratin if my being based overseas and calling into the US means the phone issues are only for me or also for US..."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___4802973)

AM

Alex M.

Sales Operations Manager

> "It allows our team working on outbound, prospecting efforts to have all of what they need in one place."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___6751121)

Jaakko S.

Enterprise Account Excecutive

> "all our phone numbers disappeared from salesloft - required a lot of manual work"

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___6174474)

KH

Kevin H.

Senior SDR

> "Overall, SalesLoft has been a game-changer for managing outbound sales efforts."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___6887032)

Hana R.

sdr

> "The emails sometimes encounter problems, and there can be instances of system crashes."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___4859002)

DJ

Daniel J.

Sales Development Rep

> "Notifications would appear when a customer click or viewed an email which is great to engage with them at the right time."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___6716093)

ZB

Zuleika B.

Account Executive

> "i stopped using it, I would most miss the live email tracking."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___4998572)

Scott B.

Director, Sales Development

> "These insights help with coaching and accountability."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___6871092)

MC

Maria C.

Sales Executive

> "I'm having some minor issues with Salesloft, maybe due to a misunderstanding of the correct way to handle some tools, and..."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___4694523)

Hana R.

sdr

> "The integration of call and email tracking with CRM, along with the use of the cadence tool, proves to be beneficial in..."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___4859002)

AS

Andrina S.

Sales Specialist

> "There is no way to pause a single cadence that is not performing well - you must delete it entirely or pause all cadences."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___4002418)

JH

Jennifer H.

Sales Development Manager

> "The most important reason for implementing Salesloft was our SDR team was slowed down by very admin heavy processes and..."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___4949690)

RL

Rob L.

Key Account Manager

> "Integration with Hubspot isn't great."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___6206769)

RE

Ryan E.

Business Development Consultant

> "Overall, I was really able to become a SalesLoft "SuperUser," and having this tool definitely impacted my productivity."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___6851179)

VR

Verified Reviewer

Demand Generation

> "The customer service was a big let down."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___5013030)

DC

Darby C.

Account Executive

> "Salesloft is great for prospecting."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___7050381)

ER

Eric R.

Sales Manager

> "The information does not easily flow and it causes us to pull reports from each."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___3933420)

VR

Verified Reviewer

Demand Generation

> "It was easy to create cadences-Cadences could be pushed to my team through a variety of methods like our CRM and other..."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___5013030)

AB

Armin B.

SDR

> "I least dislike that the tool takes awhile to integrate contacts within salesforce."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___3996734)

Almir B.

SDR

> "SalesLoft is a game-changer for sales teams seeking to optimise their outreach and maximize their results."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___4844902)

DM

Darko M.

Lead Generation Specialist

> "I don't like the way how the syncing between Salesforce and Salesloft works."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___3732547)

WG

William G.

Account Executive

> "I like the ease of use when creating new cadences"

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___6772410)

Andrew R.

CEO

> "We asked if we could get our data exported, and of course they said they aren't able to do that."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___3796034)

AM

Alex M.

Sales Operations Manager

> "As a product it has been quite straight forward to implement and the team like to use it."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___6751121)

BM

Benedikt M.

Head of Sales

> "Gets the job done but come prepared to study the tool and learn on your own because their Customer Success Team will not..."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___4434999)

PS

Pablo S.

Business Developer

> "It has a lot of advantages as the support it gives to double check contacts and info before filling the CRM of trash."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___4219922)

Ryan M.

Enterprise Account Manager

> "It is hard for me to navigate and sometimes has glitches"

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___4038073)

HT

Heidi T.

Senior SDR

> "Easy way to create campaigns and send emails"

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___6070174)

DM

Drew M.

Bookkeeping

> "On top of this, the customer service is nearly non-existent."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___4802942)

JH

Jim H.

Sales Operations Manager

> "Easily integrates with Salesforce for prospecting, account management, and sales enablement."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___3626457)

PS

Pablo S.

Business Developer

> "It is kind of uncomfortable to have to import data so manually"

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___4219922)

BC

Brendan C.

Sales Development Rep

> "We can record all calls, all meetings, and send emails from the same platform, making it easier for me as a Sales..."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___3319226)

NT

Nathan T.

SDR

> "Recordings are not accurately recorded "

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___4596875)

AB

Adelma B.

BDR Latam

> "It is possible to create personalized and massive campaigns in the same tool."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___3577785)

Andrew R.

CEO

> "We asked for a refund, and they said one could not be provided."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___3796034)

AB

Armin B.

SDR

> "I am very impressed that it records inbound calls especially when you receive it from your cell phone."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___3996734)

PK

Paul K.

Senior BDR

> "Phone issues. "

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___4802973)

MM

Marcos M.

Sales Development Representative

> "What I mostly love about Salesloft is that is really easy to use, and that it helps me target and follow up with more..."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___4738904)

AA

Andy A.

CEO

> "Without some of the same metrics and reporting capabilities as Cadence, it doesn't have the same feel."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___2926102)

DM

Darko M.

Lead Generation Specialist

> "Reporting is very good so I use it to prepare the reports for our sales meetings."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___3732547)

Ron H.

VP Marketing

> "The platform is not intuitive to manage, reporting is poor, customer support is almost non existent, and the company..."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___2854697)

DM

Drew M.

Bookkeeping

> "It helps with staying in touch and maintaining relationships that they say will help build your business."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___4802942)

PT

Paul T.

Sales

> "Text formatting is low end compared to microsoft so moving signature tables into salesloft is not seamless and quite..."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___2246337)

ZB

Zuleika B.

Account Executive

> "Happy with sales loftI would happily use it again in another organisationWould recommendIf"

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___4998572)

PK

Paul K.

Senior BDR

> "Bad experience with support."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___4802973)

Ryan M.

Enterprise Account Manager

> "I love the away that it tracks communication between myself and my clients."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___4038073)

VR

Verified Reviewer

Account Executive

> "They do not have a great Outlook integration (unless I am using it incorrectly). When using competing products it was..."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___2720218)

Jaakko S.

Enterprise Account Excecutive

> "records calls nice"

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___6174474)

CH

Camilo H.

BDR

> "It lacks the possibility of AB test cadences in an automatic way."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___2835778)

Jaakko S.

Enterprise Account Excecutive

> "calling works well"

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___6174474)

CH

Camilo H.

BDR

> "The daily dashboard it’s a bit messy and takes some time to adapt to it."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___2835778)

RL

Rob L.

Key Account Manager

> "Very intuitive."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___6206769)

ET

Erin T.

Sales Operations

> "I dont like that you can't tell directly whether an email template has a good or bad response rate."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___2425069)

SW

Stewart W.

SDR Manager

> "Overwhelmingly positive with regards to both product and service"

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___6117795)

VR

Verified Reviewer

VP Demand Generation

> "The reporting and analytics functions leave much to be desired."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___2409256)

AB

Adelma B.

BDR Latam

> "Ease of use, functionalities, analytical resources, possibility of creating massive campaigns"

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___3577785)

Antoinette C.

Senior Customer Lifecycle Marketing Manager

> "Managing unsubscribes between systems is not always easy."

[See full review](https://www.capterra.com/p/157977/SalesLoft/#Capterra___2648839)

[View Reviews](https://www.capterra.com/p/157977/SalesLoft/reviews/)

## User interface

[Gong.io](https://www.capterra.com/p/157969/Gong-io/)

4.81 (560)

[SalesLoft](https://www.capterra.com/p/157977/SalesLoft/)

4.30 (231)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Gong.io

Top features

25/45

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Archiving & Retention
-   Auto-Dialer
-   Automatic Call Distribution
-   Call Center Management
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Reporting
-   Call Routing
-   Call Tagging
-   Call Tracking
-   Call Transcription
-   Call Transfer
-   Campaign Management
-   Chat/Messaging
-   Computer Telephony Integration
-   Conferencing
-   Contact Management
-   CRM
-   Customizable Reports
-   Event Triggered Actions
-   File Transfer
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Multi-Channel Communication
-   On-Demand Recording
-   Performance Metrics
-   Predictive Dialer
-   Queue Management
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Monitoring
-   Recording
-   Reporting & Statistics
-   Scheduled Recording
-   Third-Party Integrations
-   Voice Mail

[See all features](https://www.capterra.com/p/157969/Gong-io/#features)

SalesLoft

20/45

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Archiving & Retention
-   Auto-Dialer
-   Automatic Call Distribution
-   Call Center Management
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Reporting
-   Call Routing
-   Call Tagging
-   Call Tracking
-   Call Transcription
-   Call Transfer
-   Campaign Management
-   Chat/Messaging
-   Computer Telephony Integration
-   Conferencing
-   Contact Management
-   CRM
-   Customizable Reports
-   Event Triggered Actions
-   File Transfer
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Multi-Channel Communication
-   On-Demand Recording
-   Performance Metrics
-   Predictive Dialer
-   Queue Management
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Monitoring
-   Recording
-   Reporting & Statistics
-   Scheduled Recording
-   Third-Party Integrations
-   Voice Mail

[See all features](https://www.capterra.com/p/157977/SalesLoft/#features)

### Recognition

Gong.io is recognized as a top-rated tool in 4 Capterra Shortlist reports

No recognitions have been awarded to SalesLoft

### Deployment & support

Gong.io

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

SalesLoft

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Gong.io

-   By Gong.io
-   Located in United States
-   Founded in 2015

SalesLoft

-   By SalesLoft
-   Located in United States
-   Founded in 2011

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