Gong.io vs Intalk.io: Which is a better fit?

Jackie R.: Hi, I'm Jackie. I'm a senior enablement manager, and I give Gong.io five stars, and you can see more reviews like this if you click below. We leverage Gong for a variety of enablement activities and programs, from the time we onboard new sales and CS managers, all the way through our ongoing training. Gong allows us to not only record all of our calls, but really coach on them, give feedback to the teams, give feedback to managers, and allow for an environment where we're constantly growing and improving based on actual customer conversations. The thing I like most about Gong is really the ability to get to granular level insights. You can track an enablement program. You can track how effective new messaging is. You can really get to the root cause of issues, whether that reps are not spending enough time in discovery, asking two-sided questions, or whether we're getting stuck at a certain point of that deal. All of this intelligence it's really provided through Gong, and they're constantly innovating the platform and adding new functionality to really help teams like our enablement team, do our job to the best of our ability. There's no issues we've come across with Gong that they haven't been able to solve or help us through. I think it definitely requires someone to be committed to keeping up-to-date with the latest innovation and making sure that teams are really using the platform to the best of its ability. But not so much a downside just for people to understand that there is time required to get the value out of the platform.