# Compare Gong.io vs Substrata Q 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Gong.io and Substrata Q based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/157969-201748/Gong-io-vs-SUBSTRATA-SCIP --- # Gong.io vs Substrata Q Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Gong.ioSubstrata Q2/4 selected [Gong.io](https://www.capterra.com/p/157969/Gong-io/)[4.8 (560)](https://www.capterra.com/p/157969/Gong-io/reviews/) [Substrata Q](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)[4.9 (166)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/) [## Gong.io](https://www.capterra.com/p/157969/Gong-io/)[4.8 (560)](https://www.capterra.com/p/157969/Gong-io/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.7 Ease of Use 4.7 Customer Service 4.7 Reviews Sentiment Based on [560 reviews](#user-reviews) Positive 550 Neutral 7 Negative 3 [## Substrata Q](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)[4.9 (166)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/) Starting Price Contact vendor Value-for-Money 4.9 Functionality 4.9 Ease of Use 4.9 Customer Service 4.8 Reviews Sentiment Based on [166 reviews](#user-reviews) Positive 166 Neutral 0 Negative 0 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Bitrix24 4.2 (989) * * * Starting Price $69.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 82% of reviewers rated it above 4 stars * * * ### JustCall 4.1 (224) * * * Starting Price $29.00 Per User,Per Month Free Trial Free Version * * * User rating 80% of reviewers rated it above 4 stars * * * ### Ringover 4.7 (868) * * * Starting Price $29.00 Per User,Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * Highest Rated ### LiveAgent 4.7 (1,780) * * * Starting Price $15.00 Per User,Per Month Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 1,203 reviews from sales enablement software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Not enough reviews Feature ratings Mobile Access 3.7 Alerts/Notifications 4.0 Real-Time Data \-- Lead Capture NA Content Management 4.5 \--%Fit Missing features Feature ratings Mobile Access NA Alerts/Notifications NA Real-Time Data 4.8 Lead Capture NA Content Management NA User satisfaction User satisfaction 4.8 User reviews[560](https://www.capterra.com/p/157969/Gong-io/reviews/) Ease of use 4.7 Functionality 4.7 Value for money 4.6 Customer support 4.7 User satisfaction 4.9 User reviews[166](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/) Ease of use 4.9 Functionality 4.9 Value for money 4.9 Customer support 4.8 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Designed for the entire revenue team of sales leaders, frontline sales managers, sales enablement, and account executives. Best for B2B Sales Professionals, Business Development Executives, VP Partnerships, Heads of Partner Sales, CEOs / Founders, Investment Bankers, Heads of M&A, CorpDev, VC/PE GPs. ## User reviews Pros & cons HC Harry C. Inbound Sales Development Representative > "The transcript and AI assistant is also brilliant as it allows me to re-listen to my own calls and confirm certain points that..." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___6793843) SK Sarah K. Sales > "There are a lot of features available on the app that I definitely do not utilize." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___6753922) MW Marissa W. Senior Account Executive > "Gong has been crucial to help with sales strategy and closing deals at faster rates." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___7087500) VR Verified Reviewer COO > "Gong is a bit expensive compared to similar products" [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___6334112) AP Angie P. VP, Revenue > "Everyone is familiar with how it works, and it's not too hard to set up for a new rep on the team to get them started." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___7095833) VR Verified Reviewer Enterprise Account Executive > "It'll pull up the wrong results or just not pull any results so you have to retype the search." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___6173584) NP Neel P. Sales Operations Manager > "Gong’s support team has stated, “Gong is in full compliance with the California Consumer Privacy Act (CCPA) and all related data..." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___6570660) VR Verified Reviewer Enterprise Account Executive > "The search doesn't always work when searching for a specific keyword or account." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___6173584) SK Sarah K. Sales > "Instead of having to take handwritten notes during all of my meetings, I am able to be more attentive and ask better questions." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___6753922) PA Pedro A. Marketing & Growth ops > "It's a little bit expensive for everything it do." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___5057097) Mai M. Managing Director > "Loved Gong.io in support of our stellar sales team!" [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___7109406) RM Rebecca M. Head of Marketing > "The auto transcription isn't always accurate, but that's a low priority feature." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3541697) SL Stephanie L. Account Manager > "Gong is a super simple call recording platform that enables you to not only record, but transcribe your customer calls." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___4877303) VR Verified Reviewer Director - USA Expansion > "The call transcription is often off and can deliver incorrect results" [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___4175442) Mai M. Managing Director > "Overall, the adoption and implementation of Gong.io was seamless and easy to use." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___7109406) KG Keven G. account executive > "A lot of times the calls don't get recorded or there are glitches which don't allow our sales people to record the calls." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3026595) FD Freesia D. Account Executive > "Overall I really enjoy the tool, and I like that it makes it easy to do multiple different things under the sales umbrella" [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___7032929) BC Brad C. Account E > "Hebrew transcribing is not supported." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3990526) DV Danny V. VP of Customer Success > "I love that it aggregates all the information about all of our accounts into a single place with different views to help us..." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___6227515) BS Brenda S. US Channel Director > "Also that you can't see what you look like on video until you hit "Continue" to acknowledge the recorded session, because then..." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3012670) MM Marc M. Account Executive > "It has some decent AI and the call listening is good but is far outweighed by the negatives" [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___6341573) DA Danial A. ZIWO Cloud Contact Center Software > "Recording features are great, but transcription processes can be inaccurate because conversations often contain slang words or from..." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3421580) EJ Elli J. Marketing Manager > "I've used Gong in various roles, from Sales to Marketing and have always found it incredibly helpful." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___6322982) AA Afua A. marketing > "The mobile feature can be a bit confusing" [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___4622549) VR Verified Reviewer COO > "They do the things they say they will very well, and the product roadmap is trending in the right direction." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___6669263) VR Verified Reviewer Sales Engineer > "transcription software is not up to date with technical terms making it hard to search for words that are common acronyms." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3007489) VR Verified Reviewer Enterprise Account Executive > "I love the fact that it analyzes calls and makes it easy to search for things like keywords for brands." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___6173584) Nick B. Sr. Customer Success Manager > "Like maybe it just found a huge nut or something and it's just snacking away. How can you NOT watch? But then, I miss important..." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3568107) SK Sarah K. Sales > "I like the fact that Gong saves myself and my team so much time." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___6753922) ES Eirik S. Product Manager > "Gong does not allow you to assign speakers to calls that you upload to their system." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___2959643) JR Janessa R. Product Marketing Manger > "Comprehensive, easy-to-use platform." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___6830680) Michael R. SDR > "At times, its very unorganized to find calls easily or clearly. OR a click that should take you to one place takes you to another" [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3021797) CB Christian B. Account Manager > "The conversation analytics are also interesting and can be helpful - but they dont always apply to every type of customer call." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___4826712) IA Isaac A. Performance Marketer > "The cost was very high compared to what competitors could offer." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3784483) VR Verified Reviewer Business Development Associate > "The dashboard of the gong is very user-friendly and helps in identifying the prospect's behaviour and a summary of the session is a..." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___4654639) MA Mark A. Enterprise AE > "We used to rely on our video chat to record calls and it was a mess" [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___2897914) AM Alex M. Sales Operations Manager > "They have a good team too." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___6744925) KM Kylee M. Sales Enablement Specialist > "The "Activity" feature does not seem like something that is necessary and is a bit of a misleading name along with "Team"." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3007716) Miodrag C. Enterprise Account Executive > "The recordings are very easy to set up, navigate, go through and find the most important bits of it" [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___6180633) CF Conor F. Account Manager > "I find the recording that lets people know the call is being recorded to be pretty obnoxious." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3004401) RJ Rebecca J. Sr Manager, Customer Marketing > "It's a great platform to house call recordings, allowing us to review internal and external calls." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3932522) AB Arrash B. Team Lead > "Also it does not allow you to set up parameters to find your calls." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3004030) AB Armin B. SDR > "I love Gong and have used Gong in previous jobs. Before Gong it was a lot of manual transcribing and listening to calls multiple..." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3781474) VR Verified Reviewer Analyst, Strategy and Business Development > "Implementation of the software wasn't great at my company; likely a function of the company vs. the gong onboarding or customer..." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3378914) AA Afua A. marketing > "We just started using this for sales conversations management/ coaching and so far I am pleased with the way it is getting us..." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___4622549) Jon W. Senior Account Executive > "Some time search functionality seems off and logging in has a slow lag to start." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3012960) Brandon R. Ecommerce Consultant ¿ USA > "I like how Gong helps keep the records organized, allows my extended team to add notes and comments to calls, and keeps..." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3023509) EH Ellen H. Account Manager > "There were many calls lost when transferring our past calls from Chorus to Gong" [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3012286) MF Mindy F. Enterprise Virtual Care Consultant > "It provides strong recall to compare to notes, impacts the accuracy of follow up, and allows for assessment of your presentation /..." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___2979798) Anna S. Implementation Manager > "The transcription service is good, not great - both in terms of identifying the speaker and also what they said." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3010506) DA Danial A. ZIWO Cloud Contact Center Software > "Gong.io Help document all communication processes, and this documentation has become an inspiring reference for us, as it works to..." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3421580) KD Kevin D. BDR > "Feedback left on calls is sometimes a little difficult to read through. " [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3009624) KM Keir M. Sr Principle Account Executive > "Gong allows me to revisit my own calls for clarity of conversation with my clients so I can always cover off the needs and..." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3021376) Anna S. Implementation Manager > "Also, it's not entirely clear to me how to add Gong to an existing call." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3010506) CS Casey S. Account Executive > "I've used both Gong and Chorus at different organizations, and these tools make onboarding faster, customer conversations easier to..." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3010222) AM Andrew M. Customer Success Manager > "There is nothing about my Gong experience that has been disappointing or slowed down my daily workflow." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3004390) EW Emily W. BDR > "I think the AI transcript is always super accurate" [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___4970241) VR Verified Reviewer Renewals Manager > "monitors everything and at times you don't always want to be recorded" [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3259030) DE Dallas E. Product Specialist > "What I like most is being able to have all of our team's calls analyzed for key metrics like engagement, talk ratio, and the AI..." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3264774) Dan N. Corporate Account Executive > "Difficult to navigate if not pulling up a specific call" [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3009258) VR Verified Reviewer Account Executive > "The ability to filter to my team, to any individual AE, to month, quarter, and year, and instantly seeing every deal in pipeline is..." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3481589) Max F. AE > "Playback can be clumsy and troublesome from time to time." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___2971259) RJ Rebecca J. Sr Manager, Customer Marketing > "I love how Gong syncs up with all our other platforms for easy, automated call recording." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3932522) VR Verified Reviewer Account Executive > "I do not have many cons. If anything the search functionality is a little bit confusing. If you do not have the exact name of the..." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___2681016) RM Rebecca M. Head of Marketing > "The ability to capture snippets and tag people is great." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3541697) VR Verified Reviewer Account Executive > "One thing i don't like about this is that everyone at the organization can see each others calls recordings which is good for..." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___2571673) VR Verified Reviewer Business Development Manager > "Gong allows us to record discovery sessions and then share internally with other resources that need to be brought in - really..." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3108895) SN Steven N. sales rep > "Without it, I would not know how I am performing on my calls, and could not improve." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3369011) RR Romina R. Senior Account Development Representative > "The call transcripts are nice too. While not perfect, it helps when I need to listen to something in a long call again and can..." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3266904) MA Megan A. Account executive > "I didn't love that gong sometimes would show up to my calls late (distracting) and sometimes it would log me laughing as responding..." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___2282463) DB Denver B. Account Executive > "It transcribes (decently well) and can share recordings with prospects." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3912895) VR Verified Reviewer BDR > "It can be a bit slow to upload calls, sometimes calls won't be uploaded for a few hours." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___2520996) Tim H. Key accounts director > "I like the recording of the call and the quick analytics that shows the different areas we discussed and recommendations on how to..." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3014504) VR Verified Reviewer Account Executive > "doesnt always add to my calendar invite when it should be automatic" [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___2613434) MG Mollie G. Customer Success Team Lead > "I adore gong it gives me a 360 view on my consultants calls." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___4361777) KS Ken S. Account Manager > "I don't think there are a lot of cons with this software. If anything maybe it has gotten too complex as they released more and..." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___2779390) VR Verified Reviewer National Partner Success Manager > "I've been able to have a recording of every partner interaction, coach myself on how to interact better, and tag important decision..." [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___3004044) VR Verified Reviewer Account Executive > "takes a long time to load calls" [See full review](https://www.capterra.com/p/157969/Gong-io/#Capterra___2613434) [View Reviews](https://www.capterra.com/p/157969/Gong-io/reviews/) Wenderson C. administrative assistant > "It effectively handles intricate and extensive migrations while safeguarding private data, ensuring reliability, minimizing risks, and..." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7102906) AS Abir S. Intern > "At times,some of the deeper behavioral analytics felt a bit too abstract especially the sections where it scores psychological intent..." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7046264) Aparna P. Intern > "As a philosphy student it helped me angage with communication more criticslly identifying subtext,tone shifts and engagement patterns..." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7063280) FABIO S. Computer Technician > "On smaller screens, the interface becomes crowded, as the oversized insight panel consumes too much space and reduces overall usability" [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7064613) Diya S. Intern > "Its the best platform for managing sales and communcation with clients specially when you belong outside the marketing field." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7088497) Deepak S. Youtube executive > "Before the usage of Substrata, I regularly lost track of purchaser observe usaor forgot which conversations needed replies." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7060519) Arya P. Law intern > "It also help me to improve my style for drafting my assignments or journals or other legal documents." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7058829) Arya P. Law intern > "Subscription cost is quite high for students like me and many options are unable to use without Subscription." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7058829) Aparna P. Intern > "The reporting and analytics dashboard stood out to me because it doesn't just present data it helped me recognize pattern over time." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7063280) Aditi A. Consultant > "Sometimes it is overly formal which does not match with legal conversations that are emotional and unpredictable." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7058960) Mariel L. Commercial Assistant > "Substrata provides clear insights into client reactions to our outreach, whether it's introducing a branding engagement or following..." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6814944) Divyanshu C. Intern > "Eventually, the platform sometimes felt slow when switching between tasks especially during peak hours." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7058970) ISHAN S. Dietician and Nutritionist Homeopathy clinic manager > "Overall, it helps me understand conversations more clearly, especially the intent and tone behind them. Because of this, it becomes..." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7124458) Alex T. Email Marketing > "There's a slight learning curve initially when trying to align Substrata Q with our existing workflow, which took some time to fully..." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6812782) JG Jonas G. Project Owner > "The system's capacity to closely track and examine each client interaction and behaviour on our website, enabling advanced marketing..." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6706927) EB Edzel B. Customer Service and Sales Representative > "Some screens feel busy or cluttered, which can be a bit overwhelming at times." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6823981) VC Vinicius C. Suporte > "The significant platform Substrata gives sales teams the opportunity to view detailed call stats, concrete information that fuels..." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6748490) Nelvie A. Private School Teacher > "Sometimes smaller tasks take up too much screen space." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6838849) Manasvi P. Intern > "It enhances how one can read and respond to clients in the field of law,which is very crucial especially if you are interested in the..." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6865716) VG Vijay G. SEO Executive > "Sometimes the suggestions feel a bit too formal or too casual depending on who I'm writing to." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6817142) Divyanshu C. Intern > "Also I liked the most is that I could quickly attach a screenshot, snippets which saved my time." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7058970) AB Ashish B. Sales Admin > "There are slight delays in data syncing, which can slow things down a bit." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6762125) DS Dianne S. Operations Manager > "Substrata integrates seamlessly with Zoom, Slack, and my CRM, consolidating notes, prompts, and analytics in one place." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6793621) ISHAN S. Dietician and Nutritionist Homeopathy clinic manager > "In the beginning it is not very easy to get used to, it takes a little time to understand how it works." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7124458) VGC Victor Gabriel C. WHS > "I like how substrata monitors the emotional tone during a transaction, indicating when someone's initial excitement wanes or when..." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6796731) Mangesh M. CEO > "It prevents me from entering into agreements unaware of the true influencers or unnoticed obstacles present." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6779401) CJS Christine Joy S. Finance > "It excels at taking complex discussions and making them incredibly clear, which has directly led to better understanding and stronger..." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6816021) Kevin Martin B. Operations Manager > "Sometimes it feels like it points out too many signals, and not all of them feel relevant." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6771068) JPM Joao Pedro M. Support Analyst > "I like how Substrata picks up on minute changes in mood or tone that could otherwise go overlooked in hectic meetings." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7047069) Sanjay C. HEAD OF CUSTOMER SUCCESS > "Some of the suggestions feel too soft." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6819025) Jennefer M. Teacher I > "Substrata gives me more clarity in every conversation and helps me communicate with more confidence." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7061276) CCC Carla Carbonell C. Sales Assistant > "The only downsides are the high price and that it's a bit too theoretical at times." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6706789) ISHAN S. Dietician and Nutritionist Homeopathy clinic manager > "Substrata helps me understand conversations better by giving some idea about the emotional and behavioral side also." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7124458) SR Subham R. CEO > "Before, I'd often wonder why I didn't get a reply or why a deal went south." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6811521) Vira C. HR Officer > "Substrata has significantly improved our client engagement strategies, making our communications more impactful and data driven." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6815085) JAC James Andrew C. Graphic Web Designer > "Not wrong exactly; it's just not super sharp in all cases." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6818515) JG Jonas G. Project Owner > "The Performance Q function has been quite valuable, giving me insightful assessments of my communication style and enabling me to..." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6706927) SR Subham R. CEO > "At first, I wasn't a fan of figuring out what the feedback meant." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6811521) Divyanshu C. Intern > "Also it helped me track and organise everything without feeling overloaded." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7058970) MS Mheljan S. staff > "Also, while using it I found many reviews biased and unhelpful." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6784133) Carmela F. Sales Consultant > "The AI-powered search feature is especially useful because it lets me find specific topics or phrases discussed during meetings." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6708669) DMA Dana Monique A. Shift supervisor > "Chances of error exist if you follow blindly......." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6805559) Aditi M. Legal Intern > "It cracks the understatement during a negotiation and helps in responding accordingly." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7130546) BJE Bernard James E. Sales Executive > "I’ve closed couple of crucial deals I would’ve lost." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6784424) Nelvie A. Private School Teacher > "It breaks down large accounts into steps that are easier to manage and gives me reminders when I need them." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6838849) BV Bartolome V. Sales Developent Relations > "The only downside was the initial learning curve." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6709234) LA Lydia A. Customer support > "I've been impressed with how Substrata's technology reveals hidden dynamics in conversations, helping me spot areas for improvement..." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6767634) JRC Jess Roylan C. Sales representative > "Still far from perfection." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6775660) [View Reviews](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/) ## User interface [Gong.io](https://www.capterra.com/p/157969/Gong-io/) 4.81 (560) [Substrata Q](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/) 4.92 (166) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Gong.io Top features 21/33 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - Calendar Management - Collaboration Tools - Content Library - Content Management - Content Sharing - Conversation Intelligence - CRM Integration - Customizable Templates - Email Management - Engagement Tracking - Gamification - Generative AI - Goal Management - Lead Capture - Lead Scoring - Meeting Management - Microlearning - Mobile Access - Opportunity Management - Performance Management - Personalization - Pipeline Management - Prioritization - Process/Workflow Automation - Real-Time Data - Reporting/Analytics - Sales Onboarding & Training - Sales Planning - Task Management [See all features](https://www.capterra.com/p/157969/Gong-io/#features) Substrata Q 9/33 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - Calendar Management - Collaboration Tools - Content Library - Content Management - Content Sharing - Conversation Intelligence - CRM Integration - Customizable Templates - Email Management - Engagement Tracking - Gamification - Generative AI - Goal Management - Lead Capture - Lead Scoring - Meeting Management - Microlearning - Mobile Access - Opportunity Management - Performance Management - Personalization - Pipeline Management - Prioritization - Process/Workflow Automation - Real-Time Data - Reporting/Analytics - Sales Onboarding & Training - Sales Planning - Task Management [See all features](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#features) ### Recognition Gong.io is recognized as a top-rated tool in 4 Capterra Shortlist reports Substrata Q Best Value Sales EnablementSoftware (2026)  Best Value Sales EnablementSoftware (2025)  ### Deployment & support Gong.io Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Substrata Q Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Gong.io - By Gong.io - Located in United States - Founded in 2015 Substrata Q - By Substrata Technologies - Located in Israel - Founded in ## Popular Comparisons [Gong.io](https://www.capterra.com/p/157969/Gong-io/)[4.81 (560)](https://www.capterra.com/p/157969/Gong-io/reviews/) vs [Fathom](https://www.capterra.com/p/276054/Fathom/)[4.96 (808)](https://www.capterra.com/p/276054/Fathom/reviews/) Contact vendor for pricing Price $15/month 4.7 Features 4.9 4.7 Ease of Use 5.0 [View full comparison](https://www.capterra.com/compare/157969-276054/Gong-io-vs-Fathom) [Substrata Q](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)[4.92 (166)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Contact vendor for pricing Price $14/month 4.9 Features 4.3 4.9 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/155928-201748/Zoho-CRM-vs-SUBSTRATA-SCIP) [Gong.io](https://www.capterra.com/p/157969/Gong-io/)[4.81 (560)](https://www.capterra.com/p/157969/Gong-io/reviews/) vs [Clari Copilot](https://www.capterra.com/p/194117/Wingman/)[4.66 (314)](https://www.capterra.com/p/194117/Wingman/reviews/) Contact vendor for pricing Price $1080/year 4.7 Features 4.6 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/157969-194117/Gong-io-vs-Wingman) [Substrata Q](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)[4.92 (166)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/) vs [Vena](https://www.capterra.com/p/131246/Vena/)[4.54 (139)](https://www.capterra.com/p/131246/Vena/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.9 Features 4.6 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131246-201748/Vena-vs-SUBSTRATA-SCIP) [Gong.io](https://www.capterra.com/p/157969/Gong-io/)[4.81 (560)](https://www.capterra.com/p/157969/Gong-io/reviews/) vs [Outreach](https://www.capterra.com/p/159318/Outreach/)[4.43 (308)](https://www.capterra.com/p/159318/Outreach/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.7 Features 4.4 4.7 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/157969-159318/Gong-io-vs-Outreach) [Substrata Q](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)[4.92 (166)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/) vs [GlassHive](https://www.capterra.com/p/228676/GlassHive/)[4.67 (103)](https://www.capterra.com/p/228676/GlassHive/reviews/) Contact vendor for pricing Price $99/month 4.9 Features 4.4 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/201748-228676/SUBSTRATA-SCIP-vs-GlassHive) [Gong.io](https://www.capterra.com/p/157969/Gong-io/)[4.81 (560)](https://www.capterra.com/p/157969/Gong-io/reviews/) vs [SalesLoft](https://www.capterra.com/p/157977/SalesLoft/)[4.30 (231)](https://www.capterra.com/p/157977/SalesLoft/reviews/) Contact vendor for pricing Price $0.01 4.7 Features 4.2 4.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/157969-157977/Gong-io-vs-SalesLoft) [Substrata Q](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)[4.92 (166)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/) vs [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/) Contact vendor for pricing Price $19/month 4.9 Features 4.3 4.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/132666-201748/Pipedrive-vs-SUBSTRATA-SCIP) [Substrata Q](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)[4.92 (166)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/) vs [Sage Sales Management](https://www.capterra.com/p/153130/Forcemanager/)[4.62 (165)](https://www.capterra.com/p/153130/Forcemanager/reviews/) Contact vendor for pricing Price €19/month 4.9 Features 4.5 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/153130-201748/Forcemanager-vs-SUBSTRATA-SCIP) [Substrata Q](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)[4.92 (166)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/) vs [Xactly Incent](https://www.capterra.com/p/41694/Xactly-Incent/)[4.19 (252)](https://www.capterra.com/p/41694/Xactly-Incent/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.9 Features 3.9 4.9 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/41694-201748/Xactly-Incent-vs-SUBSTRATA-SCIP) [Substrata Q](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)[4.92 (166)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/) vs [LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)[4.26 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.9 Features 4.2 4.9 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/130199-201748/LeadSquared-vs-SUBSTRATA-SCIP) [Substrata Q](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)[4.92 (166)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/) vs [Outreach](https://www.capterra.com/p/159318/Outreach/)[4.43 (308)](https://www.capterra.com/p/159318/Outreach/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.9 Features 4.4 4.9 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/159318-201748/Outreach-vs-SUBSTRATA-SCIP)