Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. Learn more.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
ClientSuccess helps SaaS executives and their customer success, account management, and renewal teams retain and grow their existing customer base.
Sales teams & Customer success teams: Account executive, sales enablement manager, sales manager, director of sales, VP sales, customer success manager, onboarding manager, VP Customer Success
Their support and consulting are great and their product is continuing to improve. It doesn't have everything we want yet but we're getting there.
Ordinarily, I wouldn't call this a negative element, but if you try and utilize all of the features available to you making data updates can feel a bit overwhelming.
I love the access to all my clients and my ability to keep all of my detailed information in one please.
Very difficult to manage a team and not have to click into individual accounts.
I also like being able to personalise what I see on my dashboard and the ease of use of the success cycles and pulses.
When we used it, it did lack some functionality for task management.
I really like the ability to track engagements with customers and the Pulse of our customers. It allows for an easy view of where my accounts are and their status.
CS can be a little buggy and tends to cause problems in our org from time to time.
What I like the most in Aligned, We never experience any problem with this Platform, Very useful and user friendly. Indeed the best to use in our business.
I did not face any challenges and I have been using Aligned since.
Overall, I cannot emphasize enough the positive impact this product and its team have had on my professional life. Their dedication to helping individuals like myself succeed is truly remarkable.
Only thing I don't like is pictorial representation of the services is some unpractical.
It’s working amazing and it’s really helpful for the different services. I used this software and I can suggest to people who is looking for this software.
Its user-friendly interface, extensive network, robust security measures, and effective communication tools make it an ideal choice for successful transactions.
ClientSuccess
Aligned
Top FeaturesClientSuccess
--
Aligned
Products similar to those you're currently comparing: