# Compare Delighted vs UmfrageOnline 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Delighted and UmfrageOnline based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/157973-201674/Delighted-vs-Enquetes-Maken

---

# Delighted vs UmfrageOnline Features and Cost Comparison

Last updated April 1st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

DelightedUmfrageOnline2/4 selected

[Delighted](https://www.capterra.com/p/157973/Delighted/)[4.8 (57)](https://www.capterra.com/p/157973/Delighted/reviews/)

[UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)[4.6 (1,552)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/)

[## Delighted](https://www.capterra.com/p/157973/Delighted/)[4.8 (57)](https://www.capterra.com/p/157973/Delighted/reviews/)

Starting Price

$134.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.8

Customer Service

4.9

Reviews Sentiment

Based on [57 reviews](#user-reviews)

Positive

57

Neutral

0

Negative

0

[## UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)[4.6 (1,552)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/)

Starting Price

$35.00/month

Value-for-Money

3.9

Functionality

4.5

Ease of Use

4.6

Customer Service

4.2

Reviews Sentiment

CN

DD

DD

Based on [1,552 reviews](#user-reviews)

Positive

1,508

Neutral

38

Negative

6

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

### Alchemer

4.5 (318)

* * *

Starting Price

$55.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

90%

of reviewers  
rated it above 4 stars

* * *

### Constant Contact

4.3 (2,911)

* * *

Starting Price

$12.00

Usage Based,Per Month

Free Trial

Free Version

* * *

User rating

86%

of reviewers  
rated it above 4 stars

* * *

### SurveyLegend

4.6 (963)

* * *

Starting Price

$19.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

96%

of reviewers  
rated it above 4 stars

* * *

Highest Rated

### Sogolytics

4.7 (730)

* * *

Starting Price

$0.00

Usage Based

Free Trial

Free Version

* * *

User rating

97%

of reviewers  
rated it above 4 stars

* * *

## Summary

* * *

Key features rated by users

Features selected based on 8,721 reviews from survey software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Multiple Question Types

NA

Customizable Questions

5.0

Survey Builder

5.0

Data Security

NA

Anonymous Feedback

\--

\--%Fit

Missing features

Feature ratings

Multiple Question Types

NA

Customizable Questions

4.5

Survey Builder

4.7

Data Security

NA

Anonymous Feedback

NA

User satisfaction

User satisfaction

4.8

User reviews[57](https://www.capterra.com/p/157973/Delighted/reviews/)

Ease of use

4.8

Functionality

4.6

Value for money

4.7

Customer support

4.9

User satisfaction

4.6

User reviews[1,552](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

3.9

Customer support

4.2

Price starts from

Price starts from

$134Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$35Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Any size organization that wants to collect, analyze & distribute feedback across their business, align feedback w/ business growth, reduce churn, and leverage happy customers to promote their brand.

Best for

Businesses owners wanting to create and carry out customer surveys.

## User reviews

Pros & cons

Holly D.

HR director

> "The surveys are incredibly helpful for small or growing businesses."

[See full review](https://www.capterra.com/p/157973/Delighted/#Capterra___7088350)

Khilah B.

Owner

> "The mobile app limits too many features you can find on desktop."

[See full review](https://www.capterra.com/p/157973/Delighted/#Capterra___7069625)

IA

Isaac A.

CEO

> "My employees enjoy using it to further their knowledge on how to help the clients in..."

[See full review](https://www.capterra.com/p/157973/Delighted/#Capterra___6814512)

MR

Mindy R.

Sr. Director - Business Systems

> "There is not much that the team did not like about the software."

[See full review](https://www.capterra.com/p/157973/Delighted/#Capterra___2892537)

[View Reviews](https://www.capterra.com/p/157973/Delighted/reviews/)

Not enough reviews

## User interface

[Delighted](https://www.capterra.com/p/157973/Delighted/)

4.84 (57)

[UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)

4.63 (1,552)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Delighted

Top features

38/45

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Anonymous Feedback
-   API
-   Customer Segmentation
-   Customizable Branding
-   Customizable Questions
-   Customizable Templates
-   Data Analysis Tools
-   Data Cleansing
-   Data Import/Export
-   Data Security
-   Drag & Drop
-   Dynamic Content
-   Email Marketing
-   Email Reminders
-   Feedback Management
-   Gamification
-   Generative AI
-   Mobile Survey
-   Multi-Channel Distribution
-   Multi-Language
-   Multiple Question Types
-   NPS Survey Structure
-   Offline Response Collection
-   Pulse Surveys
-   Question Branching
-   Question Library
-   Question Piping
-   Randomization
-   Real-Time Data
-   Reporting/Analytics
-   Response Quotas
-   Response Validation
-   Sentiment Analysis
-   Site Intercept Survey
-   Skip Logic
-   Support Audio/Images/Video
-   Survey Builder
-   Template Management
-   Third-Party Integrations
-   URL Customization
-   Visual Analytics

[See all features](https://www.capterra.com/p/157973/Delighted/#features)

UmfrageOnline

15/45

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Anonymous Feedback
-   API
-   Customer Segmentation
-   Customizable Branding
-   Customizable Questions
-   Customizable Templates
-   Data Analysis Tools
-   Data Cleansing
-   Data Import/Export
-   Data Security
-   Drag & Drop
-   Dynamic Content
-   Email Marketing
-   Email Reminders
-   Feedback Management
-   Gamification
-   Generative AI
-   Mobile Survey
-   Multi-Channel Distribution
-   Multi-Language
-   Multiple Question Types
-   NPS Survey Structure
-   Offline Response Collection
-   Pulse Surveys
-   Question Branching
-   Question Library
-   Question Piping
-   Randomization
-   Real-Time Data
-   Reporting/Analytics
-   Response Quotas
-   Response Validation
-   Sentiment Analysis
-   Site Intercept Survey
-   Skip Logic
-   Support Audio/Images/Video
-   Survey Builder
-   Template Management
-   Third-Party Integrations
-   URL Customization
-   Visual Analytics

[See all features](https://www.capterra.com/p/201674/Enquetes-Maken/#features)

### Recognition

No recognitions have been awarded to Delighted

No recognitions have been awarded to UmfrageOnline

### Deployment & support

Delighted

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

UmfrageOnline

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Delighted

-   By Qualtrics
-   Located in United States
-   Founded in 2013

UmfrageOnline

-   By enuvo GmbH
-   Located in Switzerland
-   Founded in

## Popular Comparisons

[UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)[4.63 (1,552)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/)

vs

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.68 (11,354)](https://www.capterra.com/p/176571/Google-Forms/reviews/)

$35/month

Price

$0

4.5

Features

4.4

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/176571-201674/Google-Forms-vs-Enquetes-Maken)

[UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)[4.63 (1,552)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/)

vs

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,421)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

$35/month

Price

$30/month

4.5

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/201674-253516/Enquetes-Maken-vs-SurveyMonkey)

[UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)[4.63 (1,552)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/)

vs

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,782)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

$35/month

Price

$39/month

4.5

Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/158456-201674/JotForm-4-0-vs-Enquetes-Maken)

[UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)[4.63 (1,552)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/)

vs

[SurveyHero](https://www.capterra.com/p/191055/SurveyHero/)[4.68 (206)](https://www.capterra.com/p/191055/SurveyHero/reviews/)

$35/month

Price

$35/month

4.5

Features

4.6

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/191055-201674/SurveyHero-vs-Enquetes-Maken)

[UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)[4.63 (1,552)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/)

vs

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

$35/month

Price

$29/month

4.5

Features

4.5

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/153140-201674/Connecteam-vs-Enquetes-Maken)

[UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)[4.63 (1,552)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/)

vs

[QuestionPro](https://www.capterra.com/p/135455/QuestionPro/)[4.75 (522)](https://www.capterra.com/p/135455/QuestionPro/reviews/)

$35/month

Price

$83/month

4.5

Features

4.7

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135455-201674/QuestionPro-vs-Enquetes-Maken)

[UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)[4.63 (1,552)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/)

vs

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.56 (320)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

$35/month

Price

Contact vendor for pricing

4.5

Features

4.3

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/201674-246649/Enquetes-Maken-vs-Microsoft-Forms)

[UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)[4.63 (1,552)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/)

vs

[Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (944)](https://www.capterra.com/p/137289/Typeform/reviews/)

$35/month

Price

$39/month

4.5

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/137289-201674/Typeform-vs-Enquetes-Maken)

[UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)[4.63 (1,552)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/)

vs

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,565)](https://www.capterra.com/p/110228/MailChimp/reviews/)

$35/month

Price

$13/month

4.5

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/110228-201674/MailChimp-vs-Enquetes-Maken)

[UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)[4.63 (1,552)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/)

vs

[SurveyLegend](https://www.capterra.com/p/156752/SurveyLegend/)[4.60 (963)](https://www.capterra.com/p/156752/SurveyLegend/reviews/)

$35/month

Price

$19/month

4.5

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/156752-201674/SurveyLegend-vs-Enquetes-Maken)

[UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)[4.63 (1,552)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/)

vs

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.34 (2,911)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

$35/month

Price

$12/month

4.5

Features

4.2

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/31898-201674/Constant-Contact-vs-Enquetes-Maken)

[UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)[4.63 (1,552)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/)

vs

[Quantum Workplace](https://www.capterra.com/p/150237/Recognition/)[4.61 (152)](https://www.capterra.com/p/150237/Recognition/reviews/)

$35/month

Price

Contact vendor for pricing

4.5

Features

4.3

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/150237-201674/Recognition-vs-Enquetes-Maken)