---
title: "Compare Salesloft vs Outreach 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Salesloft and Outreach based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/157977-159318/Salesloft-vs-Outreach"
page_type: "comparison"
language: "en"
publication_date: "2026-11-09"
---

# Salesloft vs Outreach Features and Cost Comparison

Last updated November 9th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SalesloftOutreach2/4 selected

[Salesloft](https://www.capterra.com/p/157977/Salesloft/)[4.5 (562)](https://www.capterra.com/p/157977/Salesloft/reviews/)

[Outreach](https://www.capterra.com/p/159318/Outreach/)[4.4 (311)](https://www.capterra.com/p/159318/Outreach/reviews/)

[## Salesloft](https://www.capterra.com/p/157977/Salesloft/)[4.5 (562)](https://www.capterra.com/p/157977/Salesloft/reviews/)

Starting Price

$0.01

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [562 reviews](#user-reviews)

Positive

522

Neutral

30

Negative

10

[## Outreach](https://www.capterra.com/p/159318/Outreach/)[4.4 (311)](https://www.capterra.com/p/159318/Outreach/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.4

Ease of Use

4.2

Customer Service

4.1

Reviews Sentiment

Based on [311 reviews](#user-reviews)

Positive

279

Neutral

22

Negative

10

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 2,517 reviews from call recording software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

64%Fit

Missing features

Feature ratings

Recording

4.8

Call Transcription

4.3

Call Routing

NA

Caller ID

NA

CRM

4.5

\--%Fit

Missing features

Not enough reviews

Feature ratings

Recording

\--

Call Transcription

\--

Call Routing

NA

Caller ID

NA

CRM

\--

User satisfaction

User satisfaction

4.5

User reviews[562](https://www.capterra.com/p/157977/Salesloft/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.4

Customer support

4.4

User satisfaction

4.4

User reviews[311](https://www.capterra.com/p/159318/Outreach/reviews/)

Ease of use

4.2

Functionality

4.4

Value for money

4.2

Customer support

4.1

Price starts from

Price starts from

$0.01Not provided by vendor

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Mid-size to large B2B businesses in professional services, financial services, manufacturing, logistics, and medical software and devices industries.

Best for

Go-to-market teams of all sizes in software, manufacturing, telecommunications, and financial services industries.

## User reviews

Pros & cons

DC

Darby C.

Account Executive

> "I love that I can create custom cadences that allow for multiple touchpoints in an efficient way across my accounts."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___7050381)

AH

Andy H.

Sales Account Manager

> "However, I disliked the limited daily email caps that throttle outreach, formatting issues that make my communication look off-brand,..."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___6832910)

Connor W.

Account executive

> "Ease of use, delivery and tracking of actions/tasks, clean ui, ability to quickly navigate through..."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___7193796)

RE

Ryan E.

Business Development Consultant

> "There was usually difficulties with the reports exporting with the correct column headers and/or information would be in the incorrect..."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___6851179)

AH

Andy H.

Sales Account Manager

> "I appreciate using salesloft for its streamlined cadences, user-friendly interface, and CRM integrations that help sales teams stay..."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___6832910)

FS

Felipe S.

Global Development Representative

> "Sometimes it doesn't join the meetings and you need to add it manually."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___7048449)

VR

Verified Reviewer

BDM

> "Clari is a great tool to provide specific feedback, helps with call summaries back to prospects, and is good for forecasts."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___7137891)

VR

Verified Reviewer

CEO

> "They do everything in their power to make it difficult to impossible to cancel When the subscription "renewal" occurs, they start..."

[See full review](https://www.capterra.com/p/157977/Salesloft/#GetApp___6243724)

Scott B.

Director, Sales Development

> "From sequencing emails to tracking calls and meetings, everything is streamlined in one place, saving our team hours of administrative..."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___6871092)

Connor W.

Account executive

> "I would say my biggest “dislike” would just be value for money."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___7193796)

FS

Felipe S.

Global Development Representative

> "Clari does a great job recording calls in different languages and making summaries that you can review later."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___7048449)

AM

Alex M.

Sales Operations Manager

> "We are lacking some of the depth of information that we were capturing before."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___6751121)

DC

Darby C.

Account Executive

> "It makes prospecting conversations focused and allows us to set more meetings than we would without it."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___7050381)

WG

William G.

Account Executive

> "Some things aren't as intuitive as i'd like."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___6772410)

AM

Alex M.

Sales Operations Manager

> "It allows our team working on outbound, prospecting efforts to have all of what they need in one place."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___6751121)

PK

Paul K.

Senior BDR

> "Also not ceratin if my being based overseas and calling into the US means the phone issues are only for me or also for US based..."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___4802973)

MW

Marissa W.

Senior Account Executive

> "Our company switch over from Groove to SalesLoft with the hope of making sales prospecting much more easy and organized."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___7073755)

Jaakko S.

Enterprise Account Excecutive

> "all our phone numbers disappeared from salesloft - required a lot of manual work"

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___6174474)

John G.

Account Executive

> "I praise SalesLoft for ease of use, AI automation, CRM integration, and boosting sales productivity."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___7053927)

EA

Ellie A.

Customer Strategist

> "The platform would not work for a couple of hours, the "Import from Salesloft" feature wasn't working, the email signatures got messed..."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___4914904)

Kevin H.

Senior SDR

> "It helped our team boost productivity, improve response rates, and stay consistent with follow-ups. Despite some minor usability..."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___6887032)

MC

Maria C.

Sales Executive

> "I'm having some minor issues with Salesloft, maybe due to a misunderstanding of the correct way to handle some tools, and I also can't..."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___4694523)

DJ

Daniel J.

Sales Development Rep

> "Notifications would appear when a customer click or viewed an email which is great to engage with them at the right time."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___6716093)

James W.

Revenue Operations Manager

> "The platform itself can be slightly buggy - the focus on new releases could perhaps be toned down and instead more development work..."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___5084695)

John G.

Account Executive

> "Keeping me organized and helping boost my sales productivity."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___7053927)

RL

Rob L.

Key Account Manager

> "Integration with Hubspot isn't great."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___6206769)

MW

Marissa W.

Senior Account Executive

> "It's very easy to use and makes day to day workflow operations manageable, organized, and time effective."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___7073755)

JH

Jennifer H.

Sales Development Manager

> "A few screens that don't take you where you are supposed to go and some slowness with pre-scheduled emails."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___4949690)

Kevin H.

Senior SDR

> "Overall, SalesLoft has been a game-changer for managing outbound sales efforts."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___6887032)

DK

Derek K.

Account Executive

> "MS teams integration needs some work..Not sure what side of integration is failing but it's glitchy at times with teams."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___4576330)

Scott B.

Director, Sales Development

> "These insights help with coaching and accountability."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___6871092)

CK

Clarence K.

Onboarding Manager

> "The AI tends to be a bit buggy and is not able to pick up on speech as well as I had thought"

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___4528416)

RE

Ryan E.

Business Development Consultant

> "Overall, I was really able to become a SalesLoft "SuperUser," and having this tool definitely impacted my productivity."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___6851179)

TP

Trevor P.

Account Executive

> "Sometimes the recorder can have an error and not join my zoom call."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___4421624)

DC

Darby C.

Account Executive

> "Salesloft is great for prospecting."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___7050381)

SJ

Sam J.

AE

> "I don't much like the battle card popping up again and again during the call which is frustrating sometimes."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___4708451)

WG

William G.

Account Executive

> "I like the ease of use when creating new cadences"

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___6772410)

Hana R.

sdr

> "The emails sometimes encounter problems, and there can be instances of system crashes."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___4859002)

HS

Hemanth S.

Customer Success Manager

> "For me personally, the game tape feature is really valuable, with the game tapes, you can cut long calls into tiny bits and share them..."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___4650190)

MJ

Mimi J.

Content Strategist

> "I really wish there was a simple sentence that let people know on a call that Wingman is not a person--it's a note-taking app. "

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___4595660)

HS

Hemanth S.

Customer Success Manager

> "The Sales and Customer Success teams in our Organization use Wingman and since we started using the tool our processes have been..."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___4650190)

HS

Hemanth S.

Customer Success Manager

> "Sometimes, simple words/sentences spoke may not be correctly captured, often there's an inaccuracy.-"

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___4650190)

KW

Keri W.

Enterprise CSM

> "I rely on Wingman primarily for call recordings (to check myself/my memory as well as share training calls etc. with customers) - it..."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___4344846)

BM

Benedikt M.

Head of Sales

> "Gets the job done but come prepared to study the tool and learn on your own because their Customer Success Team will not be much of a..."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___4434999)

Hana R.

sdr

> "The integration of call and email tracking with CRM, along with the use of the cadence tool, proves to be beneficial in automating and..."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___4859002)

ZB

Zuleika B.

Account Executive

> "i stopped using it, I would most miss the live email tracking."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___4998572)

HS

Hemanth S.

Customer Success Manager

> "The important discussions can be trimmed and game tapes are created, these game tapes can be used for internal sharing, and recording..."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___4650190)

SC

Santhosh C.

Customer Success - Implementation

> "I don't have anything to say except for the transcript, often it doesn't pick the right words."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___4779616)

JH

Jennifer H.

Sales Development Manager

> "The most important reason for implementing Salesloft was our SDR team was slowed down by very admin heavy processes and onboarding..."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___4949690)

HS

Hemanth S.

Customer Success Manager

> "The recording takes you to an incorrect speaker."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___4650190)

AM

Alex M.

Sales Operations Manager

> "As a product it has been quite straight forward to implement and the team like to use it."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___6751121)

RS

Robert S.

Data Product Analyst

> "Transcription will be off once in a while, as expected with most speech-to-audio, I haven't figured out how to feed it..."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___4018411)

PS

Pablo S.

Business Developer

> "It has a lot of advantages as the support it gives to double check contacts and info before filling the CRM of trash."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___4219922)

DM

Drew M.

Bookkeeping

> "On top of this, the customer service is nearly non-existent."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___4802942)

Jei K.

Customer Success Manager

> "Love the desktop extension feature along with the ability to turn on/off recording for calls."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___4641474)

AS

Andrina S.

Sales Specialist

> "There is no way to pause a single cadence that is not performing well - you must delete it entirely or pause all cadences."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___4002418)

CC

Chris C.

Sales Development Manager

> "I highly recommend Wingman for any sales manager, individual quota-carrying contributors, or any member of sales organizations looking..."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___4485478)

EL

Eugene L.

Enterprise Account Executive

> "translations need some improvements, sometimes not accurate."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___4299502)

HT

Heidi T.

Senior SDR

> "Easy way to create campaigns and send emails"

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___6070174)

AH

Aviv H.

Product Manager

> "As a Product Manager - I can't attend all customer calls."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___4322770)

MJ

Mimi J.

Content Strategist

> "For client management, Wingman has helped dramatically with reviving a stalled project or better understanding complex needs and..."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___4595660)

PS

Pablo S.

Business Developer

> "It is kind of uncomfortable to have to import data so manually"

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___4219922)

NA

Nilesh A.

CTO

> "The ability that it can capture the video along with a call, and a very good transcription, Easy to share the clips with"

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___4731093)

NT

Nathan T.

SDR

> "Recordings are not accurately recorded "

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___4596875)

HP

Hannah P.

Customer Lead

> "I love being able to listen back to calls in half the time - it saved me so much time while onboarding at a new company and allowed me..."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___4376583)

VK

Valeed K.

Customer Success Strategy & Operations

> "Limited options in native integrations with third-party system tools and services makes it less appealing."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___3909039)

VR

Verified Reviewer

Demand Generation

> "It was easy to create cadences-Cadences could be pushed to my team through a variety of methods like our CRM and other marketing tools"

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___5013030)

VR

Verified Reviewer

Demand Generation

> "The customer service was a big let down."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___5013030)

Almir B.

SDR

> "SalesLoft is a game-changer for sales teams seeking to optimise their outreach and maximize their results."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___4844902)

ER

Eric R.

Sales Manager

> "The information does not easily flow and it causes us to pull reports from each."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___3933420)

BC

Brendan C.

Sales Development Rep

> "We can record all calls, all meetings, and send emails from the same platform, making it easier for me as a Sales Development Rep to..."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___3319226)

PK

Paul K.

Senior BDR

> "Phone issues. "

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___4802973)

DK

Derek K.

Account Executive

> "awesome just the UI/UX could use some work for better intuitive navigation and some different colour contrasting would be nice."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___4576330)

Ron H.

VP Marketing

> "The platform is not intuitive to manage, reporting is poor, customer support is almost non existent, and the company employs predatory..."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___2854697)

AP

Adam P.

Account Manager

> "Wingman by \[sensitive content hidden\] is a fantastic sales recorder tool that makes it easy to keep track of my sales activities."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___4687514)

VR

Verified Reviewer

Director of LatAm Growth

> "For right now, Wingman can't transcribe Spanish voice (which is the core of our business)."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___3214562)

MM

Marcos M.

Sales Development Representative

> "What I mostly love about Salesloft is that is really easy to use, and that it helps me target and follow up with more customers giving..."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___4738904)

AB

Armin B.

SDR

> "I least dislike that the tool takes awhile to integrate contacts within salesforce."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___3996734)

DM

Drew M.

Bookkeeping

> "It helps with staying in touch and maintaining relationships that they say will help build your business."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___4802942)

DM

Darko M.

Lead Generation Specialist

> "I don't like the way how the syncing between Salesforce and Salesloft works."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___3732547)

Connor W.

Account executive

> "Ease of use, delivery and tracking of actions/tasks, clean ui, ability to quickly navigate through..."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___7193796)

Ron H.

VP Marketing

> "The platform is not intuitive to manage, reporting is poor, customer support is almost non existent, and the company employs predatory..."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___2854697)

AH

Andy H.

Sales Account Manager

> "I appreciate using salesloft for its streamlined cadences, user-friendly interface, and CRM integrations that help sales teams stay..."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___6832910)

Ryan M.

Enterprise Account Manager

> "It is hard for me to navigate and sometimes has glitches"

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___4038073)

KH

Kevin H.

Senior SDR

> "It helped our team boost productivity, improve response rates, and stay consistent with follow-ups. Despite some minor usability..."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___6887032)

KP

Karstyn P.

Inbound Marketing Development Specialist

> "It can be tough to navigate back and forth."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___3273157)

DK

Derek K.

Account Executive

> "awesome just the UI/UX could use some work for better intuitive navigation and some different colour contrasting would be nice."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___4576330)

RL

Rob L.

Key Account Manager

> "Integration with Hubspot isn't great."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___6206769)

CL

Ceddrick L.

Strategic Account Manager

> "The Salesforce and Orum integrations work extremely well also. Because I have a business analyst, I have never had to reach out to..."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___3340714)

VK

Valeed K.

Customer Success Strategy & Operations

> "Limited options in native integrations with third-party system tools and services makes it less appealing."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___3909039)

VP

Victoria P.

SDR

> "The easiest thing ever to use and integrate with my calls"

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___3282072)

WG

William G.

Account Executive

> "Some things aren't as intuitive as i'd like."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___6772410)

LR

Leonard R.

Sales

> "I was surprised at the usefulness of the new Deal Center when integrated with Hubspot. "

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___2988804)

DM

Drew M.

Bookkeeping

> "On top of this, the customer service is nearly non-existent."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___4802942)

NI

Naveed I.

CEO

> "Easy to set-up and comes with great integrations right on day 1."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___2692157)

VR

Verified Reviewer

Demand Generation

> "The customer service was a big let down."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___5013030)

RL

Rob L.

Key Account Manager

> "Very intuitive."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___6206769)

Ron H.

VP Marketing

> "The platform is not intuitive to manage, reporting is poor, customer support is almost non existent, and the company employs predatory..."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___2854697)

SE

Shal E.

SDR

> "Fantastic, very streamlined and easy to use and see the value"

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___4512613)

PK

Paul K.

Senior BDR

> "Bad experience with support."

[See full review](https://www.capterra.com/p/157977/Salesloft/#Capterra___4802973)

[View Reviews](https://www.capterra.com/p/157977/Salesloft/reviews/)

Dallin L.

Sales Ops Manager

> "Email outbox is awesome - seeing everything in one place makes it easy for the sales rep to manage his work and easy for an admin to troubleshoot issues"

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___7154246)

Dallin L.

Sales Ops Manager

> "Outreach is not meant to be an automation tool like Zapier, but there are obvious holes in its automation abilities. Why is it so hard to update field..."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___7154246)

VR

Verified Reviewer

Account Development Manager

> "The call quality and recording capabilities and ability to integrate with other platforms is a plus too."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___7157793)

VR

Verified Reviewer

Account Development Manager

> "Support can be a little slow to respond and solve issues at times, and occasionally be too vague in their answers to quickly solve an issue."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___7157793)

RP

Randy P.

Account manager

> "It is in my opinion the best tool in the market - it integrates with our CRM and other tools, it has adaptability to set it up for smaller and bigger sales..."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6850892)

BD

Barry D.

Account Executive

> "There were times where I could not find the button to click to remove someone from a sequence."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___7081575)

Dallin L.

Sales Ops Manager

> "It's easy to create sequences, schedules, templates, calendars etc to guide a prospect through a sequence."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___7154246)

VR

Verified Reviewer

AE

> "Generally nothing to complain about, however if you do need assistance, sometimes the response rate can be a bit slow."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___7070344)

VR

Verified Reviewer

Account Executive

> "What I like the most is the salesforce intregration; I can open any account/contact/opp and reach out to the stakeholder, calling especially is much easier..."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6603406)

ET

Erin T.

Sales Enablement

> "Also limited reporting in terms of filtering custom dates (currently cannot pull total activity metrics for 3 months - which creates a manual effort when..."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6027855)

RH

Ryan H.

Social Media Manager

> "In addition to storing and creating information, we can also communicate effectively with the market and stay in touch with our current clientele."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6740756)

YD

Yanne D.

Business Development Representative

> "Sometimes there was less flexibility with logging off-platform outreach efforts, which is something that happens often with sales staff."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6803968)

RE

Ryan E.

Business Development Consultant

> "I know my work is safe and secure because we are able to access Outreach through our single-sign-on portal, but it is not distracting where I would need to..."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6871593)

Connor W.

Account executive

> "The biggest con for my experience was initial onboarding / set up."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___7150569)

VR

Verified Reviewer

COO

> "A phone and email solution that also allows you to run social (LinkedIn) steps as part of a sequence."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6669261)

SK

Saige K.

Sales

> "I don’t think outreach is a great job at pipeline management."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6759001)

VR

Verified Reviewer

Head Enterprise Sales

> "Solid - the UI/UX is not the easiest to navigate and we found competitiors easier to set up, however once in functionality, reporting and integrations are..."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___7062376)

KW

Kyle W.

Director, Revenue Operations

> "we constantly had duplicates, inaccurate data (compared to the source: Salesforce), and the field mapping feature was horrendous."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___5004601)

RE

Ryan E.

Business Development Consultant

> "There is data to support the effectiveness of my email campaigns which keep me from wasting time on things that are not working and keeps me focused on what..."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6871593)

KW

Kyle W.

Director, Revenue Operations

> "Then we discovered that their ability to sync data from one system to the other was spotty and unreliable. and their customer service was almost..."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___5004601)

YD

Yanne D.

Business Development Representative

> "Helps sales staff organize daily tasks by importance as well as by outreach channel making it easy to differentiate outreach efforts."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6803968)

CB

Christian B.

Manager, Strategic Alliances and Partnerships

> "Different team members were using different features and workflows and there was a lack of ability to customize certain workflows and tracking."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3686326)

RE

Ryan E.

Business Development Consultant

> "Overall I would say my experience with Outreach has been amazing. If your team does not have a tool to use that keeps their calls, emails, LinkedIn..."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6871593)

Jamie G.

Business Development Manager

> "The integration with Salesforce isn’t as effective as it should be. But the main problem is that in a crowded market, Outreach is evolving to become a CRM,..."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3498249)

RH

Ryan H.

Social Media Manager

> "It makes it easier for us to communicate quickly with customers by allowing us to provide relevant and correct information."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6740756)

KK

Kevin K.

Account Representative

> "My only problem with Outreach has been not having the ability to create sequences for myself but I think that is an issue with the access our company allows..."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3288008)

Kevin H.

Senior SDR

> "It saves a significant amount of time, helps keep outreach organized, and makes it easier to scale prospecting efforts effectively."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6883007)

Matt P.

CEO

> "They put me on a call with an Advanced Success Manager after I complained and she was so new, she knew nothing and wasted my time for 15 minutes, It got so..."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3771434)

Dallin L.

Sales Ops Manager

> "The core email engine is solid."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___7154246)

VR

Verified Reviewer

Account Executive

> "I spent 12 months trying to troubleshoot issues I was having with my signature pictures not sending through, I went back and forth with their support being..."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3265739)

RH

Ryan H.

Social Media Manager

> "The strengths and opportunities for improvement of our company can be assessed using the tools available to us."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6740756)

LG

Lois G.

Sales Manager

> "call numbers arent always accurate, shows all calls, even ones that havent been connected which can skew metrics"

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3196167)

Connor W.

Account executive

> "Overall very positive, on target with other cadence management solutions at a value price point."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___7150569)

VR

Verified Reviewer

UPE

> "One of the cons is that you are unable to make dials from your laptop via Outreach, it must come through your cell and I much prefer to make calls via my..."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___2575818)

YD

Yanne D.

Business Development Representative

> "It was especially helpful due to our call quota being 490 dials per week."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6803968)

VR

Verified Reviewer

Rev Ops Manager

> "I've been told there's no date when this will be fixed, so we have an unusable CRM."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3645085)

ET

Erin T.

Sales Enablement

> "Outreach.io is an easy-to-use tool and incredibly helpful for our Sales Department. Whether you are a Sales Representative, Enablement/Operations, or a..."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6027855)

BN

Branden N.

President

> "We needed to cancel after migrating to a better product, and it was a nightmare."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3471438)

BD

Barry D.

Account Executive

> "The automation saves so much time in my day."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___7081575)

VR

Verified Reviewer

Product Marketing Manager

> "Sometimes, it was slow to load."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3215308)

BD

Barry D.

Account Executive

> "It keeps me organized and accountable for my day."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___7081575)

VR

Verified Reviewer

Digital marketer

> "It’s analytics dashboard is very hard to understand."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3746577)

Scott B.

Director, Sales Development

> "Outreach is the category leader for sales enablement tools."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___7095033)

KP

Karan P.

Associate

> "VOIP functionality is a little buggy, several recordings were affected from our first day."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___2957008)

VR

Verified Reviewer

Sr SDR

> "Outreach is amazing for doing all sorts of outbounding and inbounding"

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6677651)

VR

Verified Reviewer

Business Development

> "Support takes forever to get back to you"

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3510808)

RE

Ryan E.

Business Development Consultant

> "I know using Outreach is one tool that has enhanced my skillset and made me a better SDR overall."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6871593)

LL

Liam L.

SDR

> "The send later feature on email frequently does not work."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3188614)

VR

Verified Reviewer

COO

> "The product has everything an SDR would need to run their day, and nothing they don't."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6669261)

VR

Verified Reviewer

SDR

> "At first it was not very intuitive but such powerful software can never be super easy to use because it has a lot of various functions and customizations."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___2503504)

Kevin H.

Senior SDR

> "The platform is very intuitive, and setting up sequences is quick and straightforward."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6883007)

AS

Alaia S.

Sales Operations

> "I wish the reporting was better here."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___2668910)

YD

Yasmin D.

Ceo

> "I like that outreach offers email automation and it’s really easy to do"

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6781897)

VR

Verified Reviewer

Business Development

> "Support takes forever to get back to you"

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3510808)

[View Reviews](https://www.capterra.com/p/159318/Outreach/reviews/)

## User interface

4.51 (562)

[Outreach](https://www.capterra.com/p/159318/Outreach/)

4.42 (311)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Salesloft

20/45

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Archiving & Retention
-   Auto-Dialer
-   Automatic Call Distribution
-   Call Center Management
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Reporting
-   Call Routing
-   Call Tagging
-   Call Tracking
-   Call Transcription
-   Call Transfer
-   Campaign Management
-   Chat/Messaging
-   Computer Telephony Integration
-   Conferencing
-   Contact Management
-   CRM
-   Customizable Reports
-   Event Triggered Actions
-   File Transfer
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Multi-Channel Communication
-   On-Demand Recording
-   Performance Metrics
-   Predictive Dialer
-   Queue Management
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Monitoring
-   Recording
-   Reporting & Statistics
-   Scheduled Recording
-   Third-Party Integrations
-   Voice Mail

[See all features](https://www.capterra.com/p/157977/Salesloft/#features)

Outreach

Top features

23/45

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Archiving & Retention
-   Auto-Dialer
-   Automatic Call Distribution
-   Call Center Management
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Reporting
-   Call Routing
-   Call Tagging
-   Call Tracking
-   Call Transcription
-   Call Transfer
-   Campaign Management
-   Chat/Messaging
-   Computer Telephony Integration
-   Conferencing
-   Contact Management
-   CRM
-   Customizable Reports
-   Event Triggered Actions
-   File Transfer
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Multi-Channel Communication
-   On-Demand Recording
-   Performance Metrics
-   Predictive Dialer
-   Queue Management
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Monitoring
-   Recording
-   Reporting & Statistics
-   Scheduled Recording
-   Third-Party Integrations
-   Voice Mail

[See all features](https://www.capterra.com/p/159318/Outreach/#features)

### Recognition

No recognitions have been awarded to Salesloft

No recognitions have been awarded to Outreach

### Deployment & support

Salesloft

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Outreach

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Salesloft

-   By Salesloft
-   Located in United States
-   Founded in 2011

Outreach

-   By Outreach
-   Located in United States
-   Founded in 2014

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