# Compare Clearstream vs Emotive 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Clearstream and Emotive based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/158103-202425/Clearstream-vs-Emotive

---

# Clearstream vs Emotive Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ClearstreamEmotive2/4 selected

[Clearstream](https://www.capterra.com/p/158103/Clearstream/)[4.8 (674)](https://www.capterra.com/p/158103/Clearstream/reviews/)

[Emotive](https://www.capterra.com/p/202425/Emotive/)[4.3 (106)](https://www.capterra.com/p/202425/Emotive/reviews/)

[## Clearstream](https://www.capterra.com/p/158103/Clearstream/)[4.8 (674)](https://www.capterra.com/p/158103/Clearstream/reviews/)

Starting Price

$29.00/month

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.7

Customer Service

4.8

Reviews Sentiment

Based on [674 reviews](#user-reviews)

Positive

664

Neutral

10

Negative

0

[## Emotive](https://www.capterra.com/p/202425/Emotive/)[4.3 (106)](https://www.capterra.com/p/202425/Emotive/reviews/)

Starting Price

Contact vendor

Value-for-Money

4

Functionality

4.2

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [106 reviews](#user-reviews)

Positive

90

Neutral

3

Negative

13

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 6,488 reviews from sms marketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

84%Fit

High performer

Feature ratings

SMS Messaging

4.8

Mass Texting

4.9

Campaign Scheduling

5.0

Message Personalization

4.6

Scheduled Messaging

4.7

70%Fit

Missing features

Feature ratings

SMS Messaging

4.7

Mass Texting

4.0

Campaign Scheduling

NA

Message Personalization

4.3

Scheduled Messaging

4.3

User satisfaction

User satisfaction

4.8

User reviews[674](https://www.capterra.com/p/158103/Clearstream/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.5

Customer support

4.8

User satisfaction

4.3

User reviews[106](https://www.capterra.com/p/202425/Emotive/reviews/)

Ease of use

4.4

Functionality

4.2

Value for money

4.0

Customer support

4.3

Price starts from

Price starts from

$29Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Churches, non-profits, 501c3's

Best for

Ecommerce brands, digital marketers, Shopify/BigCommerce/Magento stores, SMS marketing managers.

## User reviews

Pros & cons

TC

TJ C.

Senior Pastor

> "I love being able to place people into distinct groups and send targeted messaging as well as the automated workflow before weekly reminders..."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___7061703)

BA

Barbara A.

Church Clerk

> "That members cannot text back to the group. When a text goes out from the administrator the members are not able to respond."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___7110365)

Esi C.

Project manager

> "What I truly appreciate about Clearstream is the ability to build out structured workflows that allow communication to flow seamlessly and..."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___7118267)

JD

Jeremy D.

Pastor

> "I didn’t like how u couldn’t send an email out via the app and resulted into using the planning center app to do it there natively."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___7071784)

DW

Derick W.

Pastor-Founder

> "This has been a game-changer for maintaining brand recognition and consistency, allowing my partners to immediately recognize who I am while..."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___6863263)

KV

Kara V.

Pastor

> "We haven't used it for long enough, but I wish I could text with more characters for 1 credit, but I don't think that's something that can..."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___7130104)

LM

Laura M.

Data Administrator

> "Data tracking was an issue for us, but Clearstream’s data tracking has given us such helpful information about our communication processes."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___7132240)

Jonas L.

Pastor

> "To be honest, I have yet to find anything that I don't like about Clearstream. If anything, I wish short codes were still a thing, but from..."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___7106255)

Brad J.

Pastor Lead Elder

> "Clearstream is a fast and effective way for us to communicate with our people. Whether it is for last minute changes, welcoming new folks,..."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___7037451)

LN

Lisa N.

Connections Pastor

> "We had a free trial that we set up, but unfortunately with many other things we were implementing there was not time to set up Clearstream..."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___6816757)

DWW

Dr. Willie W.

Pastor

> "Somewhat positive because the product provides a basic texting service that is designed to increase communication between the church and..."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___7048973)

TS

Travis S.

Communications Director

> "I'm still learning the system, but I'm not super clear on the best way to keep the inbox organized (open vs unread) and how to link my..."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___6743674)

BR

Brian R.

Pastor

> "The reliability that A) our messages would be delivered B) when people text us back, we are immediately notified so nothing falls through..."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___7118680)

BU

Bethany U.

Operations Manager

> "There was a slight learning curve with the fact that I can't see full chat history in the inbox, like I'll get a notification that someone..."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___6552880)

OJ

Olinda J.

Communications Coordinator

> "The price point is good and gives us what we need for the size that we are and gives us the ability to have it grow with us."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___7079254)

VR

Verified Reviewer

Lead Pastor

> "It seems that I am not able to text any contacts in heaven!"

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___7138086)

JG

James G.

Ministry Support Coordinator

> "It syncs with our Management System, and every time we’ve had an issue, Clearstream CS has been quick to help."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___7052710)

JJ

Jack J.

Senior Pastor

> "Requires a cell phone number and that does not work well with older congregations that still use landline."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___6882395)

JM

JJ M.

Assistant Pastor

> "The interface is simple, messages go out quickly, and it’s helped us communicate more clearly and efficiently with our community."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___7070595)

AM

Anna M.

Communications Pastor

> "Our old texting company would not ingest profiles from PCO that were marked child (under 18), so we switched to Clearstream."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___6721767)

RD

Reagan D.

Communications Coordinator

> "Additionally, in the 3 months since we subscribed to Cleartream, they have rolled out a small handful of enhancements to their already..."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___7073602)

JW

John W.

Pastor

> "I don't like how many credits are used for things other than texts."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___7142905)

JJ

Jack J.

Senior Pastor

> "It is an excellent program that helps me to communicate with members of my congregation and have the flexibility of sending information with..."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___6882395)

TW

Tim W.

Pastor

> "It doesn’t function like a normal two-way SMS conversation platform."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___7033060)

VR

Verified Reviewer

Youth Pastor

> "This makes communication much more efficient and helps keep students, parents, and leaders on the same page."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___7064727)

Shannon F.

Executive Director

> "The mobile app doesn't have as much functionality as we would like."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___6872873)

AB

Abril B.

Assimilation Department Director

> "We’ve been able to reach more people on our church and create customizable follow up experiences."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___7076138)

JS

James S.

Youth Pastor

> "I wish that pictures should up in the app when they were sent but for some reason they don't/"

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___6815600)

VR

Verified Reviewer

Youth Pastor

> "I really like how this allows me to communicate with my entire youth group through one message."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___7064727)

JJ

Joseph J.

Youth Pastor

> "This is probably something a little harder for ya'll to fix however."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___7122594)

MC

Mark C.

Pastor

> "By sending texts, we are able to keep communication short, clear, and get the main point of every message across easily."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___7010059)

Shannon F.

Executive Director

> "The other issue we've run into is some people (especially moms with teenagers serving) have the same number."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___6872873)

RB

Ryan B.

Central Technology Director

> "I coordinate with a lot of vendors and services, and by my standards, Clearstream is one of the best companies I have worked with."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___7084675)

JB

Josh B.

Lead Pastor

> "That probably isn't helpful to you, but perhaps you could offer suggestions of how others are using it successfully to communicate to their..."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___6639256)

VR

Verified Reviewer

Youth Pastor

> "It saves time, reduces confusion, and makes it easier to keep our whole group connected and informed."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___7064727)

RD

Reagan D.

Communications Coordinator

> "We have yet to be disappointed by any aspect of their service."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___7073602)

RB

Ryan B.

Central Technology Director

> "Additionally, their best feature outside of texting services is their web chat communications that links with email and is easy to use."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___7084675)

JF

Jennifer F.

Co-Lead Pastor

> "It caused us an issue about two weeks ago."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___7018412)

DB

Denise B.

Webmaster

> "The subscriber lists make weekly text communication with volunteers a breeze."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___7095986)

KT

Kimberly T.

Office Assistant

> "This level of customer service does not exist elsewhere these days."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___6451726)

RR

Rhonda R.

Communication Mgr.

> "Also, live chat with customer service has made the onboarding with Clearstream an exceptional experience."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___7148446)

JC

Juliette C.

Communications Director

> "It's difficult to figure out how to build processes from scratch."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___6682984)

NJ

Natalie J.

Church Administrator

> "Having long messages, short codes, microsites, taps and email functionality all in one place is very convenient."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___7034195)

KP

Kimberly P.

People Manager

> "Numerous times I’ve had to manually click the sync button even though it says it synced already, the new people don’t show up into the flow."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___5043389)

Esi C.

Project manager

> "It’s been incredibly helpful in streamlining communication and keeping everything organized in one place."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___7118267)

VR

Verified Reviewer

Lead

> "I wish their email shortener had the ability to customize more because it doesn't work with variable parameters."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___6030992)

PTB

Pastor Tom B.

Senior Pastor

> "It is easy to set up and use. When we started using Clearstream, we were connected to our whole church within minutes and were able to send..."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___7130495)

JH

Jay H.

Tech Director

> "It is a little hard to work on"

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___7005299)

SB

Scott B.

Staff Pastor

> "The seamless integration with Planning Center is huge for us. Since Planning Center is the hub of everything we do, we handle all of our..."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___6677006)

AL

Alexander L.

Volunteer

> "The contact management system is a bit hard to use if you want to track a single person across different lists."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___5068468)

CL

Christopher L.

Senior Pastor

> "I enjoy the ability to be able to reach out to Clear Stream support or being able to schedule a meeting with the support team."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___7046682)

AC

Azlyn C.

Central YTH Director

> "Biggest con is not being able to schedule from mobile devices."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___6221118)

VR

Verified Reviewer

Youth Pastor

> "This makes communication much clearer, more seamless, and far less confusing for everyone receiving the message."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___7064727)

TZ

Tanner Z.

Staff Pastor

> "EXPENSIVEI hate the cost per text per characters, most messages need to cost 3 tokens, and one complaint i have is it was NOT stated that it..."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___4090015)

ZM

Zach M.

Student Pastor

> "Clearstream is a simple, reliable and effective texting communication tool for nonprofits and churches."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___7033714)

MJ

Mike J.

None

> "Inability to directly remove someone's incorrect phone number that was entered."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___4866907)

DW

Derick W.

Pastor-Founder

> "One of the features I especially enjoy is the ability to send texts from my existing personal business number."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___6863263)

MD

Melissa D.

Pastor

> "The least thing I like about this email is not being able to get notified when a message has been received from someone. Although, I think..."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___4158078)

JM

JJ M.

Assistant Pastor

> "Overall, it has become a solid tool for mass texting and engagement."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___7070595)

JS

Jason S.

Executive Pastor

> "Couldn't get one of the keyword triggers to work once."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___6063055)

BU

Bethany U.

Operations Manager

> "The wide variety of features is also amazing–we most commonly use keywords and QR codes to promote events we're doing and communicate with..."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___6552880)

MJ

Mj J.

Comms Manager

> "Some of the credit system seems confusing at times."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___4977069)

VR

Verified Reviewer

Pastor

> "Setup was easy and I love the image and video options in the texting tool."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___7076256)

NW

Nicole W.

Children's Director

> "It's hard having a limit on how much you can send out."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___5090383)

LY

Lyanna Y.

Operations Director

> "It seems you are adding new features like voicemail which will be great for us."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___7145893)

CS

Carol S.

Minister

> "It can be a bit daunting for people who aren't tech savvy."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___6227606)

DB

David B.

Pastor

> "It is the quickest way to keep our members connected. When I needed to get birthdays all we had to do was send one text."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___6851259)

EP

Emily P.

Office Administrator

> "There is a strong possibility that it was a user error on my part but finding the replies to the messages we send was hard at first."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___4144384)

AS

Audrey S.

Administrative and Executive Assistant

> "We like having a personal account phone number and for multiple people to be able to send texts."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___7000377)

MR

Mike R.

Pastor

> "I am yet to find something I dislike from the service."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___6173789)

DA

Dan A.

Pastor of Student Ministries

> "I love so many aspects: Ease of use, aesthetics, the ability to do text and email, attach notes, smooth integration with Planning Center,..."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___6721797)

RD

Ryan D.

Creative & Communications

> "My least favorite thing is the “header” I want to be more creative and really catch people eyes when they receive a text from us. When it..."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___3512671)

JM

JJ M.

Assistant Pastor

> "Clearstream has been a reliable and easy-to-use texting platform for our organization."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___7070595)

JL

Jadyn L.

Admin

> "I wish it didn't use two credits for more than 160 characters."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___4292396)

Jonas L.

Pastor

> "It's been a great communication tool for keeping our church informed and up to date."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___7106255)

SA

Scott A.

Church Engagement Coordinator

> "It is difficult to customize the response form."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___4625353)

SA

Sai A.

Pastor

> "Ease of sending bulk messages; importing contacts was esay; and setting up different groups to send different messages is easy."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___6827578)

MB

Maddie B.

Marketing Executive

> "The only thing that we are having trouble adjusting to is using credits rather than an allotted number of text messages every month."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___3512496)

JW

Josiah W.

Sr. Director of Creative and Communications

> "There are great tools to create workflows, advanced auto-responses to keywords, and polls."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___6721893)

BH

Brent H.

Director of Production, Director of Visual Arts & Social Media

> "I hate that I can’t send pictures and flyers, I also dislike that my credits don’t roll over."

[See full review](https://www.capterra.com/p/158103/Clearstream/#Capterra___2995435)

[View Reviews](https://www.capterra.com/p/158103/Clearstream/reviews/)

TL

Trevor L.

VP of Business Operations and Strategy

> "They have an incredible integration with Shopify that allows us to seamlessly collect leads from popups and push them..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6380135)

VV

Victoria V.

CEO

> "This is my biggest drawback,the ability to segment customers that HAVEN'T made a purchase in a time period is..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6321041)

HR

Heather R.

Director of Marketing

> "The team at Emotive give an efficient and personalized touch that helps my company reach our customers in a powerful way..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6342523)

LH

Liz H.

Owner

> "We are obligated to buy out the full contract or keep using this stupid and expensive service. When they schedule you..."

[See full review](https://www.capterra.com/p/202425/Emotive/#SoftwareAdvice___4879215)

TA

Trevor A.

Owner

> "Some of my clients see even greater ROI, and it all has to do with conversational messaging which allows shoppers to..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6563009)

LL

Leonard L.

Employee

> "They charged me for a bunch of unsent SMS campaigns - I lost thousands of revenue from their ability to not deliver on..."

[See full review](https://www.capterra.com/p/202425/Emotive/#SoftwareAdvice___6110400)

MU

Megan U.

Owner

> "She is so good at capturing the voice and brand of glō as well as checking in to see if I need her to create broadcasts."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6443925)

DR

Derek R.

Marketing Director

> "On the Attribution side it would sometimes take weeks to get responses to questions. "

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6430950)

VV

Victoria V.

CEO

> "They worked out very competitive pricing for us and everything I needed to make the transition smoother they did in a..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6321041)

AF

Amry F.

CMO

> "This is because we have a high-cost product, so browse abandonment emails don't work as well as abandoned..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6243788)

NA

Natalie A.

Founder

> "As the founder of a growing e-commerce brand, I have been looking for the right partner to grow my SMS subscriber list..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6407013)

LH

Liz H.

Owner

> "They give no notice of contract auto renews and then offer not solutions on breaking it early."

[See full review](https://www.capterra.com/p/202425/Emotive/#SoftwareAdvice___4879215)

ME

Megan E.

Director of Marketplace Operations

> "Emotive has proven to be a very reliable and effective partner, seamlessly integrating into our marketing strategy with..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6429031)

FD

Fausto D.

Brand Manager

> "It lacks a mobile app."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6261766)

LM

Laura M.

Strategy Director

> "Replying to conversations is streamlined and I can get through it quickly while still servicing the customer with a..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6743854)

EL

Ermias L.

Founder

> "They left the part where there is a $500 minimum out of the contract (but still billed my payment method for it despite..."

[See full review](https://www.capterra.com/p/202425/Emotive/#SoftwareAdvice___3907891)

CP

Christopher P.

Director of Marketing

> "We are a large company that sends over 100 SMS message a month, and have always had great results."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6405248)

MM

Marco M.

CEO

> "In addition to the problems above, Emotive stores our payment information without our authorization."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3815961)

MU

Megan U.

Owner

> "ROI is high, easy to use, great support and when my business is in high season, \[sensitive content hidden\] (my assigned..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6443925)

NS

Nick S.

Founder

> "Again, this one is borderline illegal and definitely unethical, and by design. And they stated that they'd rather get..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4514619)

TA

Trevor A.

Owner

> "Yes, there are other services out there, but Emotive's pricing is so good that I recommend it every time over any of..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6563009)

VR

Verified Reviewer

Marketing DIrector

> "We stayed with them for a year, aware of that contractual obligation, only to fine that it auto-renewed without notice..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3582889)

TL

Trevor L.

VP of Business Operations and Strategy

> "Their UI is so easy to use and they have tons of templates that you can pull from."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6380135)

JP

John P.

Founder and President

> "They, of course, since they had a credit card on file with them, charged me the $1,200 for the next quarter. When I..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3440230)

PC

Paul C.

eComm Strategy

> "Case in point: in just our first three months, we tripled our SMS opt-ins."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6508422)

JG

Jen G.

President

> "We did change providers and were told by the new provider that the Emotive customers are dropping like flies ."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4633400)

VV

Victoria V.

CEO

> "The Emotive team has honestly been the key reason I decided to switch from Postscript."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6321041)

NS

Nick S.

Founder

> "They do not care about their customers AT ALL, all they care about is collecting their next monthly payment."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4514619)

LS

Lital S.

Owner, Designer

> "JC Fajardo has been very hands on with the process, making great implementation and broadcast ideas."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6425777)

LH

Liz H.

Owner

> "DO NOT USE, I repeat, DO NOT USE"

[See full review](https://www.capterra.com/p/202425/Emotive/#SoftwareAdvice___4879215)

JL

John L.

E-commerce Project Manager

> "Emotive was exactly what we were looking for in an SMS platform."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6344281)

JB

Joe B.

partner

> "Emotive has many hidden costs and what I consider to be shady practices."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3564116)

IS

Ioana S.

Marketing Coordinator

> "Great customer service and representative team- every member I've worked with on our service has been fantastic."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6313366)

AA

Alex A.

Manager

> "They also have webinars to replace the CSM relationship, but in my experience, these have not been valuable to our brand..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3299462)

IS

Ioana S.

Marketing Coordinator

> "Overall, Emotive has become a customer support channel for us."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6313366)

JG

Jen G.

President

> "Emotive continues to charge me even though we changed providers."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4633400)

UD

Undra D.

Creative Director

> "I like the one-on-one customer service."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6716603)

JB

Joe B.

partner

> "They are, or at least the individual with whom we are dealing, are void of any integrity."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3564116)

CP

Christopher P.

Director of Marketing

> "The platform is dependable and the analytics are very good."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6405248)

JG

Jen G.

President

> "They have now overcharged me by $1300 in the last 45 days."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4633400)

SR

Stephanie R.

Email and SMS Marketing

> "sensitive content hidden\] have been fantastic to work with; anytime we need assistance, they are quick to provide..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6409979)

Paola J.

Owner

> "I send broadcasting with no sales, after 6 Months I said please cancel this service and they still charge my credit card."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3459928)

CO

Carlton O.

Manager

> "The experience with \[sensitive content hidden\] was one of the most pleasant experiences I have ever had with efforts of..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6312323)

Karagan O.

CEO

> "Limited segmentation as well - and very slow delivery for the messages during high volume times."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3402304)

LM

Laura M.

Strategy Director

> "They are always responsive and seems like they love their job with Emotive."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6743854)

TH

Taylor H.

Owner

> "This pissed me off that we’d been so screwed on prosing for the past year."

[See full review](https://www.capterra.com/p/202425/Emotive/#SoftwareAdvice___4474178)

AR

Ashley R.

General Manager

> "They have made the switch to SMS marketing a breeze!"

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6535018)

Karagan O.

CEO

> "This is mainly pertaining to their human handoff team, who is not trained well enough to take on highly personalized..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3402304)

CP

Christopher P.

Director of Marketing

> "They are a great company to work with and their customer service is fantastic."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6405248)

NS

Nick S.

Founder

> "I've never been treated so horribly by a company, let alone one that I paid over $100k to."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4514619)

TA

Trevor A.

Owner

> "The best thing about it is the pricing."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6563009)

CK

Cameron K.

Marketing Associate

> "Not enough data behind the information provided, and our deliverability is lacking."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3436314)

LS

Lital S.

Owner, Designer

> "We highly recommend emotive for sms marketing."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6425777)

Lynn P.

Co-Founder & CEO

> "From slack integration not working to texting incorrect names, to messages not triggering a new conversation to having..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2440046)

AR

Ashley R.

General Manager

> "They are always prompt and happy to assist you with any questions you may have."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6535018)

EL

Ermias L.

Founder

> "A complete scam."

[See full review](https://www.capterra.com/p/202425/Emotive/#SoftwareAdvice___3907891)

SR

Stephanie R.

Email and SMS Marketing

> "We couldn't be happier with the services provided by Emotive!"

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6409979)

Steve M.

President

> "Way to expensive."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4285216)

AF

Amry F.

CMO

> "What impressed me most was their understanding of how we wanted to target our audience across our various..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6243788)

JG

Jen G.

President

> "Bad company, dirty practices."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4633400)

AF

Amry F.

CMO

> "I like how it can track users after 7 days."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6243788)

PD

Paul D.

CEO

> "The only complaint I have with this software is the character counts and the image sizes for broadcasts."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2650046)

EM

Elizabeth M.

VP

> "We were hesitant at first to enter the SMS world but the transition to SMS/MMS was seamless."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6239339)

KT

Kiara T.

Customer Service

> "For me its the character count, with a limited about of characters sometimes it can be very hard to get a message across..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2649706)

MM

Makio M.

Founder

> "Very engaged and supportive to your goals."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6462548)

JP

John P.

Founder and President

> "I took him on his word and failed (my bad) to follow up in writing. "

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3440230)

TA

Trevor A.

Owner

> "The pricing is also a huge pro!"

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6563009)

Madison A.

Marketing Director

> "The desktop feature is currently not working, so this isn't an option for signups/opting in."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2848316)

JW

Jesse W.

Operations Director

> "Easy to use."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6430004)

JP

John P.

Founder and President

> "the reason for this negative review (which I have never previously taken the time to do for any company)...."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3440230)

SM

Susan M.

Owner

> "I recommend this team."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6676872)

HK

Hrag K.

President

> "The customer communication tool is a bit hard to use, and sometimes challenging."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2767068)

KG

Karen G.

Owner

> "The great customer service and the people"

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6442023)

Lynn P.

Co-Founder & CEO

> "A shame since we are a small business and feel taken advantage of. . ."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2440046)

JW

Junyi W.

Co-Founder

> "Overall, they’re a great solution for brands whether looking to get started on SMS or to grow their list!"

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6269640)

RN

Rick N.

CEO

> "I do not see $400 worth of value for the price."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2651970)

AF

Amry F.

CMO

> "were particularly responsive and patient, addressing all of my questions promptly."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6243788)

JK

Jared K.

Co-founder

> "Not easy to manage via mobile"

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2648503)

[View Reviews](https://www.capterra.com/p/202425/Emotive/reviews/)

## User interface

[Clearstream](https://www.capterra.com/p/158103/Clearstream/)

4.81 (674)

[Emotive](https://www.capterra.com/p/202425/Emotive/)

4.32 (106)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

2-Way Messaging

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

Clearstream

Top features

30/37

-   2-Way Messaging
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Automated Responses
-   Campaign Planning
-   Campaign Scheduling
-   Communication Management
-   Compliance Management
-   Consent Management
-   Contact Management
-   Customer Segmentation
-   Customizable Templates
-   Drip Campaigns
-   Engagement Tracking
-   Generative AI
-   Interaction Tracking
-   Keyword Tracking
-   Landing Pages/Web Forms
-   Marketing Automation
-   Mass Texting
-   Message Personalization
-   Mobile Coupons
-   Multi-Campaign
-   Multi-Language
-   Natural Language Processing
-   Open Rate Tracking
-   Polls/Voting
-   QR Codes
-   Reporting/Analytics
-   Reputation Management
-   Scheduled Messaging
-   Shortcodes
-   SMS Messaging
-   Text-to-Win
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/158103/Clearstream/#features)

Emotive

12/37

-   2-Way Messaging
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Automated Responses
-   Campaign Planning
-   Campaign Scheduling
-   Communication Management
-   Compliance Management
-   Consent Management
-   Contact Management
-   Customer Segmentation
-   Customizable Templates
-   Drip Campaigns
-   Engagement Tracking
-   Generative AI
-   Interaction Tracking
-   Keyword Tracking
-   Landing Pages/Web Forms
-   Marketing Automation
-   Mass Texting
-   Message Personalization
-   Mobile Coupons
-   Multi-Campaign
-   Multi-Language
-   Natural Language Processing
-   Open Rate Tracking
-   Polls/Voting
-   QR Codes
-   Reporting/Analytics
-   Reputation Management
-   Scheduled Messaging
-   Shortcodes
-   SMS Messaging
-   Text-to-Win
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/202425/Emotive/#features)

### Recognition

Clearstream is recognized as a top-rated tool in 1 Capterra Shortlist reports

Emotive is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Clearstream

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Emotive

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Clearstream

-   By Clearstream
-   Located in United States
-   Founded in 2009

Emotive

-   By Emotive
-   Located in United States
-   Founded in

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Price

Contact vendor for pricing

4.2

Features

4.5

4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/179576-202425/Attentive-vs-Emotive)