# Compare Freshchat vs Tiledesk 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Freshchat and Tiledesk based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/158117-187541/Freshchat-vs-Tiledesk --- # Freshchat vs Tiledesk Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: FreshchatTiledesk2/4 selected [Freshchat](https://www.capterra.com/p/158117/Freshchat/)[4.1 (117)](https://www.capterra.com/p/158117/Freshchat/reviews/) [Tiledesk](https://www.capterra.com/p/187541/Tiledesk/)[4.6 (154)](https://www.capterra.com/p/187541/Tiledesk/reviews/) [## Freshchat](https://www.capterra.com/p/158117/Freshchat/)[4.1 (117)](https://www.capterra.com/p/158117/Freshchat/reviews/) Starting Price ₹1799.00/month Value-for-Money 4 Functionality 4 Ease of Use 4.2 Customer Service 3.9 Reviews Sentiment Based on [117 reviews](#user-reviews) Positive 92 Neutral 16 Negative 9 [## Tiledesk](https://www.capterra.com/p/187541/Tiledesk/)[4.6 (154)](https://www.capterra.com/p/187541/Tiledesk/reviews/) Starting Price €49.00/month Value-for-Money 4.6 Functionality 4.4 Ease of Use 4.6 Customer Service 4.4 Reviews Sentiment Based on [154 reviews](#user-reviews) Positive 149 Neutral 3 Negative 2 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 6,721 reviews from live chat software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 61%Fit Not enough reviews Feature ratings Single Sign On \-- Chat/Messaging 4.7 Real-Time Notifications 4.0 Real-Time Monitoring \-- Mobile Access 4.2 63%Fit Not enough reviews Feature ratings Single Sign On \-- Chat/Messaging 4.8 Real-Time Notifications 4.6 Real-Time Monitoring \-- Mobile Access 4.2 User satisfaction User satisfaction 4.1 User reviews[117](https://www.capterra.com/p/158117/Freshchat/reviews/) Ease of use 4.2 Functionality 4.0 Value for money 4.0 Customer support 3.9 User satisfaction 4.6 User reviews[154](https://www.capterra.com/p/187541/Tiledesk/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.6 Customer support 4.4 Price starts from Price starts from ₹1799Per User, Per Month - Free version - Free trial Price starts from €49Per Feature, Per Month - Free version - Free trial Best for Best for Freshchat target market comprises customer support, teams of Saas, and eCommerce companies with up to 50 team members using the product. Best for Enterprises and mid-market teams that need AI Agents for customer support, sales engagement, and internal operations, with multichannel deployment and strong admin controls. ## User reviews Pros & cons CW Casey W. Office Manager > "The ability to communicate with customers through various channels (social media,mobile, web etc.) has made managing..." [See full review](https://www.capterra.com/p/158117/Freshchat/#Capterra___6536128) Kate O. CEO > "Also, it wouldn't integrate with ConvertKit." [See full review](https://www.capterra.com/p/158117/Freshchat/#Capterra___4903350) OW Okado W. Marketing Manager > "The conversation flows and strong language translation capabilities are a very valuable part of this chatbot for my..." [See full review](https://www.capterra.com/p/158117/Freshchat/#Capterra___7011973) Kate O. CEO > "I could not figure out how to use or optimize it for my business." [See full review](https://www.capterra.com/p/158117/Freshchat/#Capterra___4903350) CO Carla O. Manager > "The check mark and double check mark to show when it is read is great as well." [See full review](https://www.capterra.com/p/158117/Freshchat/#Capterra___6813605) KP Karan P. Business Development Representative > "The mobile experience is not as smooth as what their competitors offer." [See full review](https://www.capterra.com/p/158117/Freshchat/#Capterra___4148436) OW Okado W. Marketing Manager > "I easily respond even to non-english chats." [See full review](https://www.capterra.com/p/158117/Freshchat/#Capterra___7011973) VR Verified Reviewer Senior Product Manager > "Not easy to setup. But then this is needed for advanced usage of the tool which not everyone would require." [See full review](https://www.capterra.com/p/158117/Freshchat/#Capterra___3855013) CO Carla O. Manager > "There is a record of previous chats that are easy to see and find." [See full review](https://www.capterra.com/p/158117/Freshchat/#Capterra___6813605) JL June L. Founder > "my billing issue remain unresolved - they said i have not paid $0.23 , and even i paid for full subscription fees at $38,..." [See full review](https://www.capterra.com/p/158117/Freshchat/#Capterra___2666646) JN Joseph N. Information Technology Specialist > "I also like it’s fast contact with clients." [See full review](https://www.capterra.com/p/158117/Freshchat/#Capterra___6298015) SM Shubham M. Software Engineer > "Sometime the chatbot logo disappears and I have to reload the page to see it." [See full review](https://www.capterra.com/p/158117/Freshchat/#Capterra___3205032) Phaneendra Kumar P. CEO > "Mainly, best Mobile SDK in this segment, Omnichannel communication, Multiple accounts on each channel like facebook,..." [See full review](https://www.capterra.com/p/158117/Freshchat/#Capterra___4419223) LG Lecy G. Reservations Specialist > "We tried a couple of bots during our trial period and they did not function how we indented." [See full review](https://www.capterra.com/p/158117/Freshchat/#Capterra___3388377) JR Jayanth R. Project Manager > "Freshchat has helped our business convert more prospects to sales & increased our customer's support & satisfaction overall..." [See full review](https://www.capterra.com/p/158117/Freshchat/#Capterra___4976574) Arjun D. Programs Head > "Customer support was poor" [See full review](https://www.capterra.com/p/158117/Freshchat/#Capterra___4510963) VR Verified Reviewer Digital App > "A well-rounded customer engagement platform that offers a wide range of features and integrations." [See full review](https://www.capterra.com/p/158117/Freshchat/#Capterra___4887197) Darien C. Associate Pastor > "In initial setup, I probably spent numerous hours trying to create a freshchat account, and ended up with two or three..." [See full review](https://www.capterra.com/p/158117/Freshchat/#Capterra___2728654) TT Todor T. Helpdesk agent > "It helps us provide 24/7 support via a familiar and convenient channel" [See full review](https://www.capterra.com/p/158117/Freshchat/#Capterra___5021469) LG Lecy G. Reservations Specialist > "None of us could get the notifications to work." [See full review](https://www.capterra.com/p/158117/Freshchat/#Capterra___3388377) JR Jayanth R. Project Manager > "Integrates well with other Freshworks products- Strong customer support team- Simple to setup" [See full review](https://www.capterra.com/p/158117/Freshchat/#Capterra___4976574) Darien C. Associate Pastor > "Lastly, and perhaps this is user error, but freshchat failed to generate any sort of leads on our website; apart from..." [See full review](https://www.capterra.com/p/158117/Freshchat/#Capterra___2728654) YA Yuri A. Help Desk Manager > "It's very easy to integrate with Whatsapp and to use the chat in general it's a good experience overall." [See full review](https://www.capterra.com/p/158117/Freshchat/#Capterra___5005658) Shu S. CEO > "I emailed and we were able to meet them online to go over the errors and they recognized them but they would just not get..." [See full review](https://www.capterra.com/p/158117/Freshchat/#Capterra___2469840) VR Verified Reviewer CTO > "The thing that I like about freshchat is the simplicity of the UI and its various automation options." [See full review](https://www.capterra.com/p/158117/Freshchat/#Capterra___4646744) DP Darcey P. Growth Associate > "It's prone to bugs and very frequently would stop working and the widget disappear" [See full review](https://www.capterra.com/p/158117/Freshchat/#Capterra___2408474) TT Todor T. Helpdesk agent > "Simple and elegant interface." [See full review](https://www.capterra.com/p/158117/Freshchat/#Capterra___5021469) Don C. Copywriter > "I think some browsers do have features that block some users." [See full review](https://www.capterra.com/p/158117/Freshchat/#Capterra___2838961) VR Verified Reviewer Marketing Manager > "This is an inexpensive chatbot and has campaign feature which i use very often on my website" [See full review](https://www.capterra.com/p/158117/Freshchat/#Capterra___3610909) Virginia G. Preparadora Exámenes de Inglés > "I found it a bit difficult to incorporate in my website." [See full review](https://www.capterra.com/p/158117/Freshchat/#Capterra___2703404) Arjun D. Programs Head > "It has a very basic but good AI chat bot, covers most of the operational needs" [See full review](https://www.capterra.com/p/158117/Freshchat/#Capterra___4510963) Shu S. CEO > "I also asked if I could cancel it but they told me no because I made a one year commitment." [See full review](https://www.capterra.com/p/158117/Freshchat/#Capterra___2469840) KP Karan P. Business Development Representative > "We could set it up easily since we had a few Freshworks' products integrated." [See full review](https://www.capterra.com/p/158117/Freshchat/#Capterra___4148436) Shu S. CEO > "I am highly disappointed in the Freddy chatbot." [See full review](https://www.capterra.com/p/158117/Freshchat/#Capterra___2469840) [View Reviews](https://www.capterra.com/p/158117/Freshchat/reviews/) NZ Nelson Z. Chief Data Officer > "In addition, we successfully integrated Tiledesk with our CRM, which created great value for the company by automating interactions..." [See full review](https://www.capterra.com/p/187541/Tiledesk/#Capterra___7005622) Irsyad Nurwidianto B. Software Engineer Intern > "I had difficulties on trying all the features even though we've contacted the Tiledesk team." [See full review](https://www.capterra.com/p/187541/Tiledesk/#Capterra___6640494) NZ Nelson Z. Chief Data Officer > "The platform fully aligned with our architecture strategy to deliver an end-to-end solution, and adoption was very fast thanks to its..." [See full review](https://www.capterra.com/p/187541/Tiledesk/#Capterra___7005622) GM Geeti M. Doctoral student > "On the other hand, the most disliked feature of Tiledesk is that it does not have a ticketing system, which can be useful for tracking..." [See full review](https://www.capterra.com/p/187541/Tiledesk/#Capterra___4646320) Irsyad Nurwidianto B. Software Engineer Intern > "Tiledesk helps you to automate and to eliminate inefficiency on handling customer supports or even marketing." [See full review](https://www.capterra.com/p/187541/Tiledesk/#Capterra___6640494) AB Adelle B. Supervising Solicitor > "its really clunky, and difficult to navigateunclearDifficult to access documents that clients send to us" [See full review](https://www.capterra.com/p/187541/Tiledesk/#Capterra___5003495) Irsyad Nurwidianto B. Software Engineer Intern > "Making AI agents learning curves is not as steep as one might think, thanks to Tiledesk’s intuitive interface and supportive resources." [See full review](https://www.capterra.com/p/187541/Tiledesk/#Capterra___6640494) KJ Kristian J. Developer > "Tiledesk does not integrate with some other chat platforms, which limits the ability to reach all of our customers." [See full review](https://www.capterra.com/p/187541/Tiledesk/#Capterra___4741717) Irsyad Nurwidianto B. Software Engineer Intern > "I love how the dashboard gives you ease of use on how to make the agents, or how to match the automation on your company workflow." [See full review](https://www.capterra.com/p/187541/Tiledesk/#Capterra___6640494) Carmelo S. Chat Moderator > "the layout isn't customizable and this may cause some issues for whose that haven't a really good eyesight , especially at night" [See full review](https://www.capterra.com/p/187541/Tiledesk/#Capterra___4471803) Claudia P. Moderatrice Chat > "Really good software, which his integrated with daily-use softwares like whatsapp and telegram; the customers filter works really well..." [See full review](https://www.capterra.com/p/187541/Tiledesk/#Capterra___4831207) GM Geeti M. Doctoral student > "Furthermore, the system does not have AI-based features to make the customer experience easier and more efficient." [See full review](https://www.capterra.com/p/187541/Tiledesk/#Capterra___4646320) Abi P. Head of Content > "Thanks to Tiledesk, we’re able to engage with our customers on WhatsApp." [See full review](https://www.capterra.com/p/187541/Tiledesk/#Capterra___6359619) TC Trevor C. Managing Director > "I don't see a way to send a contact details capture form." [See full review](https://www.capterra.com/p/187541/Tiledesk/#Capterra___3743792) KS Kowshik S. Frontend Developer > "We evaluated the chat functionality which seems to be very useful and straight forward to integrate and the creating own Chatbot to..." [See full review](https://www.capterra.com/p/187541/Tiledesk/#Capterra___5015498) VR Verified Reviewer Senior Data Engineer > "The chat bot services are sometimes misleading angd customer will end up coming in live chat." [See full review](https://www.capterra.com/p/187541/Tiledesk/#Capterra___4603636) VR Verified Reviewer Assistant Manager - International Sales > "It is helping us to create customizable chatbots that are trained to respond to customer inquiries, automate repetitive tasks, and..." [See full review](https://www.capterra.com/p/187541/Tiledesk/#Capterra___4646100) TV Thanos V. Web Development Specialist > "The technical support they provided didn't solve the problem, i think that they don't have enough experience with installing it on..." [See full review](https://www.capterra.com/p/187541/Tiledesk/#Capterra___4441768) JK Joan K. Business Development Manager > "Tiledesk is an important tool for business that want to provide efficient and effective customer support, with customizable workflows..." [See full review](https://www.capterra.com/p/187541/Tiledesk/#Capterra___4677445) Vignesh M. Senior Process Associate > "It has limited integration with the third-party tools" [See full review](https://www.capterra.com/p/187541/Tiledesk/#Capterra___4735929) VR Verified Reviewer Data Scientist > "Tiledesk is a great tool for develop instant live chat bots and assistants quickly, it has allowed us to build chatbots which can..." [See full review](https://www.capterra.com/p/187541/Tiledesk/#Capterra___4276977) AS Aseem S. Design Engineer > "Some of the visual/UI flows may seem awkward to navigate." [See full review](https://www.capterra.com/p/187541/Tiledesk/#Capterra___4730188) FA Frinto A. Manager-Operations > "Also, we are using their smart AI driven chat bot service for engaging with our vendors, partner and clients to establish better..." [See full review](https://www.capterra.com/p/187541/Tiledesk/#Capterra___4258716) PS Palla S. Senior BLogger > "Lag can occur when using the platform, which can be frustrating." [See full review](https://www.capterra.com/p/187541/Tiledesk/#Capterra___4447703) Andrew S. DevOps engineer > "It includes chat, cobrowsing, agent routing, canned responses, visitor monitoring and more. Despite the depth of features, the..." [See full review](https://www.capterra.com/p/187541/Tiledesk/#Capterra___4733884) NN Neil N. Senior Associate > "It has a lagging issue, it slows down the system." [See full review](https://www.capterra.com/p/187541/Tiledesk/#Capterra___4000059) Maria D. Data Analyst > "We have set reliable interactive platform that enables customers to reach our sales teams and make enquiries of any product." [See full review](https://www.capterra.com/p/187541/Tiledesk/#Capterra___4285489) PS Palla S. Senior BLogger > "As an open source platform with separate components, it can be difficult to deploy." [See full review](https://www.capterra.com/p/187541/Tiledesk/#Capterra___4447703) Irsyad Nurwidianto B. Software Engineer Intern > "I like the whole idea of the business model." [See full review](https://www.capterra.com/p/187541/Tiledesk/#Capterra___6640494) Anand B. Research Analyst > "Language support is limited." [See full review](https://www.capterra.com/p/187541/Tiledesk/#Capterra___4734038) VR Verified Reviewer Copywriter > "Building customized chatbots is now a breeze without writing a single line of code." [See full review](https://www.capterra.com/p/187541/Tiledesk/#Capterra___5035282) Santhiya R. Executive hub operations > "Sometimes bot will not understand the real-time issues" [See full review](https://www.capterra.com/p/187541/Tiledesk/#Capterra___4736437) SZ Sandro Z. Engineer > "Tiledesk is a high quality open source project that helped us offering an high quality customer support and engaging experience for..." [See full review](https://www.capterra.com/p/187541/Tiledesk/#Capterra___4264812) Abhishek S. Associate Consultant > "Templates are very basic and standard." [See full review](https://www.capterra.com/p/187541/Tiledesk/#Capterra___4395674) SJ Shrinkhala J. Project Consultant > "Chatbots works quite efficiently and the app is built with lot of intuitive and interactive templates to make the conversations..." [See full review](https://www.capterra.com/p/187541/Tiledesk/#Capterra___4288187) NN Neil N. Senior Associate > "It was below average" [See full review](https://www.capterra.com/p/187541/Tiledesk/#Capterra___4000059) [View Reviews](https://www.capterra.com/p/187541/Tiledesk/reviews/) ## User interface [Freshchat](https://www.capterra.com/p/158117/Freshchat/) 4.11 (117) [Tiledesk](https://www.capterra.com/p/187541/Tiledesk/) 4.56 (154) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important API 120 Important Freshchat 28/33 - Activity Dashboard - AI Copilot - API - Autoresponders - Canned Responses - Chat/Messaging - Collaboration Tools - Contact Management - CRM - Customizable Branding - Document Storage - Email Management - File Sharing - Generative AI - Geotargeting - Interaction Tracking - Mobile Access - Multi-Channel Communication - Offline Form - Proactive Chat - Real-Time Analytics - Real-time Consumer-facing Chat - Real-Time Monitoring - Real-Time Notifications - Reporting/Analytics - Screen Sharing - Search/Filter - Single Sign On - Support Ticket Management - Surveys & Feedback - Third-Party Integrations - Transcripts/Chat History - Transfers/Routing [See all features](https://www.capterra.com/p/158117/Freshchat/#features) Tiledesk Top features 30/33 - Activity Dashboard - AI Copilot - API - Autoresponders - Canned Responses - Chat/Messaging - Collaboration Tools - Contact Management - CRM - Customizable Branding - Document Storage - Email Management - File Sharing - Generative AI - Geotargeting - Interaction Tracking - Mobile Access - Multi-Channel Communication - Offline Form - Proactive Chat - Real-Time Analytics - Real-time Consumer-facing Chat - Real-Time Monitoring - Real-Time Notifications - Reporting/Analytics - Screen Sharing - Search/Filter - Single Sign On - Support Ticket Management - Surveys & Feedback - Third-Party Integrations - Transcripts/Chat History - Transfers/Routing [See all features](https://www.capterra.com/p/187541/Tiledesk/#features) ### Recognition Freshchat is recognized as a top-rated tool in 1 Capterra Shortlist reports No recognitions have been awarded to Tiledesk ### Deployment & support Freshchat Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Tiledesk Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Freshchat - By Freshworks - Located in United States - Founded in 2011 Tiledesk - By Tiledesk - Located in Italy - Founded in ## Popular Comparisons [Freshchat](https://www.capterra.com/p/158117/Freshchat/)[4.11 (117)](https://www.capterra.com/p/158117/Freshchat/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,098)](https://www.capterra.com/p/135003/Slack/reviews/) ₹1799/month Price $8.75/month 4.0 Features 4.6 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135003-158117/Slack-vs-Freshchat) [Tiledesk](https://www.capterra.com/p/187541/Tiledesk/)[4.56 (154)](https://www.capterra.com/p/187541/Tiledesk/reviews/) vs [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)[4.73 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) €49/month Price $0/month 4.4 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/144040-187541/Tidio-Chat-vs-Tiledesk) [Freshchat](https://www.capterra.com/p/158117/Freshchat/)[4.11 (117)](https://www.capterra.com/p/158117/Freshchat/reviews/) vs [LiveChat](https://www.capterra.com/p/62194/LiveChat/)[4.64 (1,721)](https://www.capterra.com/p/62194/LiveChat/reviews/) ₹1799/month Price $25/month 4.0 Features 4.5 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/62194-158117/LiveChat-vs-Freshchat) [Tiledesk](https://www.capterra.com/p/187541/Tiledesk/)[4.56 (154)](https://www.capterra.com/p/187541/Tiledesk/reviews/) vs [ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/)[4.43 (351)](https://www.capterra.com/p/10009334/ChatGPT/reviews/) €49/month Price $0 4.4 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/187541-10009334/Tiledesk-vs-ChatGPT) [Freshchat](https://www.capterra.com/p/158117/Freshchat/)[4.11 (117)](https://www.capterra.com/p/158117/Freshchat/reviews/) vs [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.67 (1,780)](https://www.capterra.com/p/102188/LiveAgent/reviews/) ₹1799/month Price $15/month 4.0 Features 4.6 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/102188-158117/LiveAgent-vs-Freshchat) [Tiledesk](https://www.capterra.com/p/187541/Tiledesk/)[4.56 (154)](https://www.capterra.com/p/187541/Tiledesk/reviews/) vs [Wati](https://www.capterra.com/p/204314/WATI/)[4.59 (203)](https://www.capterra.com/p/204314/WATI/reviews/) €49/month Price $59/month 4.4 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/187541-204314/Tiledesk-vs-WATI) [Freshchat](https://www.capterra.com/p/158117/Freshchat/)[4.11 (117)](https://www.capterra.com/p/158117/Freshchat/reviews/) vs [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)[4.73 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) ₹1799/month Price $0/month 4.0 Features 4.6 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/144040-158117/Tidio-Chat-vs-Freshchat) [Tiledesk](https://www.capterra.com/p/187541/Tiledesk/)[4.56 (154)](https://www.capterra.com/p/187541/Tiledesk/reviews/) vs [Intercom](https://www.capterra.com/p/134347/Intercom/)[4.50 (1,133)](https://www.capterra.com/p/134347/Intercom/reviews/) €49/month Price $39/month 4.4 Features 4.4 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/134347-187541/Intercom-vs-Tiledesk) [Freshchat](https://www.capterra.com/p/158117/Freshchat/)[4.11 (117)](https://www.capterra.com/p/158117/Freshchat/reviews/) vs [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[4.41 (4,079)](https://www.capterra.com/p/164283/Zendesk/reviews/) ₹1799/month Price $39/month 4.0 Features 4.4 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/158117-164283/Freshchat-vs-Zendesk) [Tiledesk](https://www.capterra.com/p/187541/Tiledesk/)[4.56 (154)](https://www.capterra.com/p/187541/Tiledesk/reviews/) vs [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.67 (1,780)](https://www.capterra.com/p/102188/LiveAgent/reviews/) €49/month Price $15/month 4.4 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/102188-187541/LiveAgent-vs-Tiledesk) [Freshchat](https://www.capterra.com/p/158117/Freshchat/)[4.11 (117)](https://www.capterra.com/p/158117/Freshchat/reviews/) vs [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[4.50 (3,415)](https://www.capterra.com/p/124981/Freshdesk/reviews/) ₹1799/month Price $19/month 4.0 Features 4.3 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/124981-158117/Freshdesk-vs-Freshchat) [Freshchat](https://www.capterra.com/p/158117/Freshchat/)[4.11 (117)](https://www.capterra.com/p/158117/Freshchat/reviews/) vs [Intercom](https://www.capterra.com/p/134347/Intercom/)[4.50 (1,133)](https://www.capterra.com/p/134347/Intercom/reviews/) ₹1799/month Price $39/month 4.0 Features 4.4 4.2 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/134347-158117/Intercom-vs-Freshchat)