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Rollbar vs Mattermost: Which is a better fit?

Updated on December 22nd, 2024
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Summary
Key features rated by users
Features selected based on 2,101 reviews from Bug Tracking users.
% Fit
Missing features
Not enough reviews
Feature ratings
Bug/Issue Capture
5.0
Task Progress Tracking
NA
Prioritization
5.0
Task Management
5.0
Collaboration Tools
5.0
% Fit
Missing features
Feature ratings
Bug/Issue Capture
NA
Task Progress Tracking
NA
Prioritization
NA
Task Management
4.7
Collaboration Tools
5.0
User satisfaction
4.5
User reviews263
Ease of use
4.3
Functionality
4.4
Value for money
4.3
Customer support
4.4
4.4
User reviews164
Ease of use
4.5
Functionality
4.2
Value for money
4.6
Customer support
4.4
Price starts from
--
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Modern software teams looking to improve code quality and release faster. Dev, QA, DevOps, and Support teams use Rollbar to find, assign, and fix bugs before they negatively impact users and business.

Multi-channel internal communication & collaboration platform that helps large enterprises manage private/group chatting, share documents, videos/audio, or links and maintain contact directories.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-29ce3763-0a78-4664-1a72-08d8e9a0cd10
Inderjeet S
Software Developer II
4.0

Inderjeet: Hey, my name is Inderjeet, and I've been working as a software dev for the last five years. And I rate Rollbar four out of five. And for more reviews like this click the link below. Rollbar I believe it gives us a really great tracking on how our applications are performing with by... let's say if a customer is having problem, before even the customer notifies us, the Rollbar notifies us, before the customer do. So that may be would be like working on the solution before it even get to the other part of this pitch. So that's a good thing. Rollbar has a really great notification system and basically it always immediately notifies us if anything goes wrong with our applications. With Slack or Teams whatever, tools you or chat systems you are using with the company. So I would say it has a nice notification system. I believe the Rollbar is... it's UI is kind of like clunky. Basically, you have to click several times in order to do one small thing. So I believe they can really rework on their UI and they can really save us some time.

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video-24ca0231-d9e8-4b61-2f4a-08d98f6ec3f9
Emily L
Director of Investor Relations
3.0

Emily L.: I'm Emily, Director of Investor Relations, and I give Mattermost a three out of five. For more reviews like this, you can click below. At my company, we use Mattermost as a collaboration tool both internally amongst different sorts of teams to be able to keep each other up to and have really immediate communication with one another, and then also externally with some of the accelerator companies that we work with and other things that we're involved in to be able to send messages and announcements so that everybody can know what we're up to. What I like most about Mattermost is that it provides the ability to either contact a team member individually or as a group. So it's really simple to be able to identify who you want to speak with. You can tag people in different things. There's different channels that you can join. So there's a lot of different ways that we can collaborate with one another. What I don't like about Mattermost is the phone application. While it works really well on the web, on the phone I have this weird issue where I'll get a notification that somebody tagged me or pinged me in a message, but when I try to access the application, it's unable to load.

How Capterra sources reviews
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User interface
158230 video thumbnail}
1 Video
170524 video thumbnail}
1 Video
158230
4 screenshots
170524
5 screenshots

Rollbar

Top Features
21/50
  • Activity Dashboard
  • Agile Methodologies
  • Bug Tracking
  • Charting
  • Commenting/Notes
  • Configurable Workflow
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Drag & Drop
  • Email Management
  • Feedback Management
  • File Management
  • @mentions
  • Multiple Projects
  • Progress Tracking
  • Projections
  • Project Planning
  • Project Time Tracking
  • Real-Time Notifications
  • Real-Time Updates
  • Reporting & Statistics
  • Single Sign On
  • Status Tracking
  • Tagging
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Third-Party Integrations
  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Assignment Management
  • Audit Trail
  • Backlog Management
  • Bug/Issue Capture
  • Code Repository Integration
  • Collaboration Tools
  • Data Visualization
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • Monitoring
  • Prioritization
  • Project Management
  • Reporting/Analytics
  • Task Management
  • Ticket Management
  • Workflow Management
See All features
Hide Bug Tracking Software Features -

Mattermost

8/50
Show Bug Tracking Software Features +

Rollbar

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Mattermost

Rollbar
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Mattermost
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Rollbar
  • By Rollbar
  • Located in United States
  • Founded in 2012
Mattermost
  • By Mattermost
  • Located in United States
  • Founded in 2015
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