Jotform vs Shopper Approved: Which is a better fit?

Joseph H.: My name is Joseph. I work as a real estate analyst for a small company, under 10 employees. And then I would rate my experience with JotForm as a four out of five. Ultimately, what we use JotForm is responding to customer and tenant inquiries, to quickly take in their information and then respond to their requests or concerns in a timely and promptly manner. Without a doubt, some of the best features of JotForm are, number one, the customizability. So you can ultimately create the form for any need that I have, as a business, of capturing information quickly. And then secondly, it's really easy to implement. It took me probably 10 to 15 minutes to get the form created, put on our website, and then actively opt to begin capturing information. And then the last thing is it integrates really well via API with a variety of different automated services. Ultimately, you can set it up, then not have to touch it and just start receiving information after you get that automation completed. Overall, my experience with JotForm was really positive. I think one thing that I would like to see within JotForm is if there's a template library, so ultimately just a collaboration of different users combining different JotForm templates that would be readily available. And so instead of creating one-off templates for each different use that I have, if there's a pre-made set of templates that are commonly used across different customers, I think it would be really helpful to just have that readily available to go ahead and use instead of having to create a new one each time.

Blake B.: My name is Blake. I'm an Ecommerce Consumer Products Manager in the mining and metals industry. And I give Shopper Approved a five out of five. For more reviews like this, click below. Prior to Shopper Approved, we did a demo of Trustpilot. And Trustpilot's great, we liked it a lot, but sometimes the integration would fail. We use big e-commerce site, and we really wanted to make sure that reviews were always there and showing up, especially with syndications across platforms. When we switched to Shopper Approved, we found we didn't have any more of the integration issues and have nearly 100% uptime. After a trial of Trustpilot, we decided to try Shopper Approved. Honestly, the onboarding experience was amazing. The reps were very knowledgeable, both charismatic and technical, and they were able to get us set up in no time. We quickly saw how the reviews showing up on our website had a great impact on our sales and decided to sign up right there and then. Integration and onboarding with Shopper Approved was that simple. Like I previously mentioned, the reps were incredibly helpful and knowledgeable, especially when it came to the integration with our big commerce store. We gave the reps limited access to our accounts, such as social media for syndication or the big commerce store for the reviews to show up. And they worked their magic inside of it. It was done within 24 hours after giving them access. And to this day, they haven't had to get back in there. My recommendation if you're considering Shopper Approved is don't wait. They offer a free trial. And the earlier you start getting reviews on your websites and across various platforms like Google, [inaudible 00:01:39], et cetera, the faster you'll start getting credibility. Start now. Don't wait to start getting reviews. You'll thank me later.