# Compare Jotform vs SurveyHero 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Jotform and SurveyHero based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/158456-191055/JotForm-4-0-vs-SurveyHero --- # Jotform vs SurveyHero Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: JotformSurveyHero2/4 selected [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.7 (2,782)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) [SurveyHero](https://www.capterra.com/p/191055/SurveyHero/)[4.7 (206)](https://www.capterra.com/p/191055/SurveyHero/reviews/) [## Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.7 (2,782)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting Price $39.00/month Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.7 Customer Service 4.5 Reviews Sentiment Based on [2,782 reviews](#user-reviews) Positive 2,660 Neutral 81 Negative 41 [## SurveyHero](https://www.capterra.com/p/191055/SurveyHero/)[4.7 (206)](https://www.capterra.com/p/191055/SurveyHero/reviews/) Starting Price $35.00/month Value-for-Money 4.3 Functionality 4.6 Ease of Use 4.8 Customer Service 4.5 Reviews Sentiment BL Based on [206 reviews](#user-reviews) Positive 204 Neutral 2 Negative 0 ## Summary * * * Key features rated by users Features selected based on 8,721 reviews from survey software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 84%Fit High performer Feature ratings Multiple Question Types 4.8 Customizable Questions 4.8 Survey Builder 4.7 Data Security 4.7 Anonymous Feedback 4.8 \--%Fit Missing features Feature ratings Multiple Question Types NA Customizable Questions NA Survey Builder 4.6 Data Security NA Anonymous Feedback NA User satisfaction User satisfaction 4.7 User reviews[2,782](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.5 Customer support 4.5 User satisfaction 4.7 User reviews[206](https://www.capterra.com/p/191055/SurveyHero/reviews/) Ease of use 4.8 Functionality 4.6 Value for money 4.3 Customer support 4.5 Price starts from Price starts from $39Flat Rate, Per Month - Free version - Free trial Price starts from $35Flat Rate, Per Month - Free version - Free trial Best for Best for Whether you run a business, nonprofit, or work in education or healthcare, Jotform makes it easy to collect and manage information. Receive payments, registrations, appointments, uploads, and more. Best for HR, Students, Marketing, Event Managers, Social Influencers or any other professional who requires quick and easy feedback from their customers, employees or user base. ## User reviews Pros & cons VR Verified Reviewer CoFounder > "It works well for businesses, organizations, and individuals who need a reliable way to collect information online. While pricing and some advanced setup options can be a..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7118218) Evita G. Database Manager > "You have to double click into the form and if you are copying and pasting from a long paragraph you can take sections at a time and if dont copy the entire section some of..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6876593) NJ Nicola J. Coach > "I can customise my forms, make apps for my employees and improve their workflow and access to documents they need day to day." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7114490) PG Patricia G. Customer Service Lead > "Those higher submission rates are high to the small business and the offline option is not very reliable with some complex widgets or slow connections." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7112584) PG Patricia G. Customer Service Lead > "This is a tool that I utilise in order to operate our online feedback forms and check-in surveys which have greatly decreased manual data input in our front desk team." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7112584) SR Sandra R. Founder > "It limits organizations and creates a bottleneck in team flow, as only one person has the ability to edit and revise forms, unless you use a work around." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7006670) PS Philipp S. Member > "Also there's lots of integration options like uploading your form output into a Google Sheet, which makes it possible to analyse data much more freely." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7021883) JM Joe M. Owner > "At first, the form builder terrified me as a non-technical person - but using the tutorials / training videos and FAQ I figured out not only how to build forms but how to..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6816390) VR Verified Reviewer Training and Development Manager > "Jotform is very good for creating forms to collect donations for a cause, subscriptions, invoices or just general collection of data." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7069956) RR Reema R. Regional Vp > "Not able to integrate with gohighlevel, expensive monthly fee and inaccessible for small operators like me to pay annual " [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7107039) KS Katherine S. Law Clerk > "So far we have been VERY impressed by the chat capabilities of the AI agent as well as it's processing/retention/analysis of the information provided on our website as well..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7023616) SB Scarlett B. Paralegal > "Seems not to have the ability to read all the information inside a form and will leave blanks highlighted when that information is omitted." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7050867) FJ Francesca J. Manager > "Creating and customizing forms is straightforward, and managing responses is easy and organized. While some advanced features take a little time to figure out, the platform..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7113328) PP Phineas P. Program Assistant > "The submission limits and form limits are a little tricky, but the pricing is too high on the paid versions for our purposes." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7078786) Alisha W. Chapter President > "I appreciate the wide variety of templates and widgets available, which allows me to customize forms for different purposes—from simple surveys to complex registration and..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6873847) VR Verified Reviewer CoFounder > "In some cases, managing notifications, integrations, or conditional logic can feel a bit overwhelming for new users." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7118218) PS Pereira S. Informatics Engineer > "By centralizing our form creation and data collection in one secure and user-friendly platform, we have eliminated countless hours of manual data entry and follow ups." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6864708) AJ Andrew J. Analyst > "While powerful, Jotform can feel cluttered at times—there are a lot of menus and settings, which can be confusing for new users." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7050912) PS Pereira S. Informatics Engineer > "I also love it's wide range of pre built templates and powerful customization options, which help us create forms that perfectly fit our unique project requirements." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6864708) AB Andy B. Marketing Consultant > "It can be hard to optimize large or complex forms that are embedded on a website." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7099341) CM Colleen M. Owner and Designer > "The ability to create custom forms for our clients to complete and submit back to you, great way to assess issues and successes with our business." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6824247) AC Amber C. Administrator > "However, there are clitches that have happened that has made it that my patients still have to complete paperwork in the clinic." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7038448) EM Enathi M. Admin Assistant > "It can manage your your documents effectively and professionally, it's value for money is amazing and can support their customers with Data collection, mobile support and..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7016063) GO Goretty O. Cho > "Some advanced features are also locked behind paid plans, which may not be affordable for small community-based projects" [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7107066) Evita G. Database Manager > "Jotform connects with integrations with other platforms like, Google Sheets, PayPal, Slack and Zoom. Since the company that I'm working for is a nonprofit, we truly..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6876593) ES Everett S. Documentation Manager > "Occasional internet outages can cause syncing issues, which can slow down our process." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7036234) ES Everett S. Documentation Manager > "As the Documentation Manager at Pacific Star Enterprises, Jotform has helped us quickly gather and manage customer data for our consumer team of 13." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7036234) VR Verified Reviewer Document Controller > "the main concerns about Jotform are the lack of customization options in terms of format, limited export options, and restrictions on form submissions for free plans." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6240072) FJ Francesca J. Manager > "The drag-and-drop builder makes it simple to add fields, adjust layouts, and set up forms quickly without needing technical skills." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7113328) AN Amir N. Controller > "Notice some issues with the broken links for the attachments to the request froms from the various users." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7116842) JJ Jakub J. CEO > "It’s a powerful and user-friendly tool that helps me collect and manage data efficiently. Despite a few minor drawbacks, it’s one of the best form builders I’ve used." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7038456) VR Verified Reviewer Residence Director > "The pdf editor/email editor is a little cumbersome and not as refined as their form editor." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7106166) KB KARI B. MARKTING and ECOMMERCE MANAGER > "The platform is incredibly intuitive, I was able to create my first form within minutes, and the customization options allow me to tailor each form to suit my brand and..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7016000) Emily N. Teacher > "As a teacher, only one form was being used, and the cost to keep that form going would be at least $200 coming out of pocket to get more monthly submissions. If the form was..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#GetApp___6267888) 예찬 권. Teacher of Information Science > "Jotform allows even free users to create excellent and stable surveys. And it provides incredible scalability and options, more than anywhere else." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7016466) MS Mark S. COO > "a few limitations on some really obvious stuff: calculations are wonky, it's insane that you can't have a currency field, things that are so incredibly basic on every other..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6764834) SC Sekou C. Computer Scientiste > "It has enabled us to efficiently collect data and create more customised forms and surveys." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7049833) AC Adriana C. Analyst > "Another thing that was difficult is that they only allow you to use 100 elements per form." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#SoftwareAdvice___7083794) AS Adewale S. HIO > "Overall, Jot form has been very intuitive as jt helps myself and the team to catch-up with new ideas and innovate constructively based our clients data and feedback collected." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7094630) BG Brock G. Digital Marketing Manager > "Sometimes the upload in Jotform does not translate well into new from ,needs one to do some creative work to readjust titles or sections that didn't copy smoothly to it." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7017018) ANDREY V. CEO > "The amount of integrations available are great and the forms function without issue and able to push collected information further down the pipeline." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7031450) FL Felicia L. Teacher > "My account doesnt stay logged in and I have to press log in via google each time." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7038706) DB Donald B. Pastor > "Great support in providing for events, and communication is robust, with seamless integration for all types of clients." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7038548) TW Todd W. Co-Owner > "Once you go above the bottom tier in pricing, it just seems to get a little out of hand for what it is offering vs what other similar programs offer." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7025131) GB Gina B. Emotional Storytelling Photographer > "I use Jotform for everything from client inquiries and contracts to questionnaires and product orders—and it never lets me down. Whether you are a creative business owner, a..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6812469) AC Amber C. Administrator > "We are just 2 clinics and the cost of 2 log ins is too high for our budget." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7038448) GO Goretty O. Cho > "The Google Sheets integration has improved accuracy in reporting and saved time during monthly data compilation." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7107066) IS Isabella S. Hairdresser > "I don’t love that the standard version has limits or that you can’t duplicate your old form and it automatically generates a new limit." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6794681) AN Amir N. Controller > "It helped in management of various manual reimbursement forms to electronically maintaining them on the cloud." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7116842) NP Nic P. Director > "I can't mention anything I did not like, some of the restriction we have encountered are due to subscription we are on and could be changed if needed." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7083140) KK Karatas K. Koordinatör > "Its intuitive interface and wide range of customizable templates make form creation smooth and enjoyable." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7030972) VR Verified Reviewer Owner > "Sometimes the exporting is clunky and either does not export or the exported document does not match the format of the designed form" [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7017191) BR Brian R. Senior Pastor > "I use it for app creations, and it's very simple to add elements to the app, and to link the app to external sources, i.e. YouTube and other social links." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7007471) BB Bradsen B. Student > "Additionally, certain advanced customization options can be a bit confusing at first." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7098935) PS Pereira S. Informatics Engineer > "It offers a mobile app that makes it effortless for us to manage forms on the go and access data remotely." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6864708) MO Marina O. Finance VP > "The look and feel is a little overwhelming with many tabs and buttons." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7028765) IL Isadora L. Event Planner > "It allowed me to create professional and efficient forms for my clients in wedding" [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7073878) BB Bradsen B. Student > "One downside is that some features can feel limited unless you upgrade to a paid plan." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7098935) Kim W. Executive Director > "We are able to customize the forms, easily manage the documents and the data collection is seamless." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6876865) SF Sarah F. Photographer > "I do not agree with this price. While it offers high quality and allows many customizations, its price is too expensive for me" [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6779754) Kim W. Executive Director > "We are delighted with the forms, the ease to create new forms, to download the data and to make adjustments to customize." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6876865) TG Thomas G. Hospital Chaplain > "My department did not use it for a long time and I think it was due to the lack of options to customize the form." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6836467) ES Everett S. Documentation Manager > "It makes follow-ups simpler and allows our small team to serve customers efficiently without missing crucial details." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7036234) CO Carla O. Manager > "In a telehealth setting, some of the forms are hard to find and send if the client is not tech savvy" [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6820053) KB KARI B. MARKTING and ECOMMERCE MANAGER > "Overall, JotForm is a powerful, flexible solution for anyone who needs to create professional forms and collect data efficiently, whether you're a business, educator, or..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7016000) BP Bill P. CEO > "It is very difficult to make a visually appealing form - the templates are incredibly basic." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7049421) SS Shannon S. Owner > "Overall, I think Jott form is great for helping you fill out forms and gather information from your clients and it’s super user-friendly." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7040357) JB Justin B. a > "the more you use it, the more bugs its got, the more things you find out it doesn't do, or you have to pay to use that feature, then you pay and then it doesn't do what it..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6399429) AN Amir N. Controller > "Jotform are good for the centralized electronically management of various corporate reimbursement forms." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7116842) WMB Wesley M. B. Digital Communications Director > "The free edition restricts submissions rapidly, and there’s a price to pay for getting rid of the branding." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6839554) RP Ryan P. Graphic Designer > "I especially like the dragon drop form builder that made a simple to create forms quickly, even without technical experience." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7067403) SV Sharrell V. Care Coordinator REC Asst > "I like Jotform for what it can do, as far as capabilities, it does often not function due to syncing issues, which can make things hard as it is part of our onboarding..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6449051) Cathy L. Founder, CEO > "The report generating option is great for quick summaries and it's easy to share the survey through links and website embeds. " [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7098712) RT Ricki T. Owner > "The pricing can get very high which sucks for small business owners" [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7059241) JM Jaime M. Regional Sales Manager > "Has great form generator tools and templates which brings customization closer in terms of fonts, form layouts and design elements." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6629892) MIL Mohammed Iyas L. Career Guidance Counsellor > "JotForm's pricing plans can be costly for businesses or individuals with limited budgets, especially for advanced features like HIPAA compliance." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6375310) DM Destiny M. Marketing Director > "It's made things much easier year in and year out by being able to clone forms and not start from scratch each time." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7101528) OE OMID E. COO > "The only thing that displeased me about Jotform is that I have to pay a large amount more per month just to have one of my employees added to my account rather than giving..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6312035) CD Christine D. Business Development Manager > "I love my wide options in customizing the design and being apply to build my own app." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7048675) Osama A. Software Developer > "Sometimes the pricing feels bit high for small users." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7117714) [View Reviews](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) VR Verified Reviewer Student > "The conditional logic features are particularly powerful, allowing for highly personalized and dynamic question paths..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7020128) Divyam B. Student > "Some of the advanced data export options (like exporting directly to SPSS or Excel with advanced filters) are locked..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7052075) BR Brooke R. Director > "SurveyHero allows users to adjust colors, themes, and layouts so surveys can match branding or look more visually..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7110432) VR Verified Reviewer Student > "The primary drawback is the pricing structure, which can feel steep compared to some key competitors, especially for..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7020128) AQ Alissa Q. \- > "The app has helped me efficiently design surveys for academic research and collect responses seamlessly." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7081197) RD Rhonda D. Staff Technician MFG Engineering > "The graphs generated for my data had odd labels for x and y axis with no way to change them." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7096384) SB Sercan B. ka > "The ability to upload images directly into questions is extremely useful, especially for academic projects where..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7058308) NG Nicole G. Trainee > "It wasn't easy to find the settings on how the data will be collected in terms of - is it anonymos or not and I wanted to..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7030728) AQ Alissa Q. \- > "The interface is clean, intuitive, and allows me to create professional surveys quickly." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7081197) AV Aku V. Associate professor > "Implementation of survey-level randomization (for example, for experimental studies) is a bit clunky." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6871234) Divyam B. Student > "It’s perfect for simple surveys, though you might hit a ceiling if you need highly complex logic or custom branding." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7052075) CS Chloe S. Student Radiographer > "SurveyHero has limited customization options for free users, which can restrict design flexibility." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6590442) VR Verified Reviewer Masters Computer Science > "The free student access is precious for academic research purposes, and the platform's reliability in handling detailed..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6587899) RG Raquel G. Student > "So I needed to upgrade it which as a student can be a bit costly, especially because there is no option to pay monthly..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6266268) AC Arbi C. Student > "It provides a seamless experience for creating, customizing, and distributing surveys, which is essential for my research..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6587763) NC Nicholas C. Assistant Coach > "The only thing that I didn't like was that it was not super clear to me what level of subscription I was signing up for..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6511902) SB Sercan B. ka > "The fact that it is free for students is also a huge advantage, since it supports research and education without extra..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7058308) KK Kristi K. Deputy Principal > "I am now unable to collect data on closed surveys without paying $35 a month." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6276981) VR Verified Reviewer RA > "Building, translating, and distributing surveys felt smooth, and the platform offered everything I needed without..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7055129) JM James M. Head of Talent and Development > "Expiration of surveys on basic plan, unable to get previous results, etc" [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6671829) VR Verified Reviewer Student > "This allows me to focus on crafting the right questions rather than fighting with the software." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7020128) AM Alex M. Manufacturing Engineer > "There is no way to export the data with the basic version." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6445965) TP Tara P. CTAE Director > "I was able to use the free version to accommodate my needs for a regional meeting survey." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7093957) NR Nicole R. Admin Service Manager > "You can't review responses with the basic account after 30 days." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6549348) NH Niklas H. digital konceptdeveloper > "you have a lot of options for survey implementations that can make the survey really good." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7054358) FD Frederico D. Master's Student > "Freemium is too limited (10 questions amount to nothing, honestly)" [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6566835) AT Asil T. Student > "User friendly and easy to use and I can create surveys with my student account for absolutely free which is very..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7039615) MW Mary W. Student > "did not recognize student account directly" [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6765318) JO Jefney O. Researcher > "I like how I can customize what kind of surveys I ask and it allows me to gather data in different methods" [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6529224) IP Isaac P. Student > "Need to pay for it in some use cases which can be inconvenient." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6565225) VR Verified Reviewer RA > "Clear layout, easy multilingual setup, and smooth response collection made the tool stand out." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7055129) MM Michelle M. office tech > "the only thing i do not like about it is the free trial that it limits you on a lot of things" [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6367095) AV Aku V. Associate professor > "It provides a straightforward but powerful enough platform for conducting online surveys for research purposes." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6871234) SG Sierra G. Student > "so I do not have anything that I like least about the service." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7089896) CO Chibuzo O. Student > "This feature is invaluable for my PhD dissertation in which I have to collect survey data from respondents in two..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6634528) KH Kayla H. Student > "sometimes in survey hero it lags out on survey hero." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6539801) KK Kenza K. Epidemiology Research student > "I especially appreciate the wide range of question types and the flexibility in customizing surveys to suit different..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6522290) MW Maxime W. PhD Candidate, entrepreneur > "The website and the app isn't translated." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6661188) SR Samantha R. Student > "There are a lot of different options for question/ answer development and endless ways to make this survey custom to what..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6544355) HM Hannah M. Student > "The price for the subscription is a little high in my opinion." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6351955) LG Lucus G. Student > "The ease-of-access and the ability to create surveys that meet the needs of the research that I am completing." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6813106) JO Jefney O. Researcher > "I don't know how long a survey can last." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6529224) YL Yizi L. Tutor > "Very clear and structural, good interface design and easy to use, professional, no need to provide detailed register..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7080649) ZT Zoe T. Student > "good, although exporting is annoying because you have to pay" [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6577589) RU Rachelle U. Student > "I do like that it has a free version for students." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7068116) AA Ashton A. Student > "Cost money which is a pain in the butt for real" [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6531796) LR Lea R. PhD Student > "I just started using it but I like that they offer a free student plan." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7056843) YZ Yujing Z. Ph.D.Graduate Student > "Especially once the survey has been sent but it takes a while to get responses, yet we continued being charged." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6172576) JC Jennifer C. Makeup Artist > "It simplifies the process for both creators and respondents, making it ideal for quick feedback or detailed research." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6607410) MP Molly P. Student > "I just applied and I have not used it yet." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6646066) SG Sierra G. Student > "Sign up was quick and I was able to create a survey with ease." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7089896) MB Mika B. Project Manager > "Also there are not much admin features and managing the whole platform is very difficult." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___3480993) KK Kenza K. Epidemiology Research student > "What I liked most about SurveyHero is its user-friendly interface, which makes creating and distributing surveys..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6522290) MS Mohammed S. Field Manager > "Their pricing model is not the greatest." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___2967278) [View Reviews](https://www.capterra.com/p/191055/SurveyHero/reviews/) ## User interface 4.67 (2,782) [SurveyHero](https://www.capterra.com/p/191055/SurveyHero/) 4.68 (206) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important AI Copilot 120 Important Jotform Top features 38/45 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - Anonymous Feedback - API - Customer Segmentation - Customizable Branding - Customizable Questions - Customizable Templates - Data Analysis Tools - Data Cleansing - Data Import/Export - Data Security - Drag & Drop - Dynamic Content - Email Marketing - Email Reminders - Feedback Management - Gamification - Generative AI - Mobile Survey - Multi-Channel Distribution - Multi-Language - Multiple Question Types - NPS Survey Structure - Offline Response Collection - Pulse Surveys - Question Branching - Question Library - Question Piping - Randomization - Real-Time Data - Reporting/Analytics - Response Quotas - Response Validation - Sentiment Analysis - Site Intercept Survey - Skip Logic - Support Audio/Images/Video - Survey Builder - Template Management - Third-Party Integrations - URL Customization - Visual Analytics [See all features](https://www.capterra.com/p/158456/JotForm-4-0/#features) SurveyHero 13/45 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - Anonymous Feedback - API - Customer Segmentation - Customizable Branding - Customizable Questions - Customizable Templates - Data Analysis Tools - Data Cleansing - Data Import/Export - Data Security - Drag & Drop - Dynamic Content - Email Marketing - Email Reminders - Feedback Management - Gamification - Generative AI - Mobile Survey - Multi-Channel Distribution - Multi-Language - Multiple Question Types - NPS Survey Structure - Offline Response Collection - Pulse Surveys - Question Branching - Question Library - Question Piping - Randomization - Real-Time Data - Reporting/Analytics - Response Quotas - Response Validation - Sentiment Analysis - Site Intercept Survey - Skip Logic - Support Audio/Images/Video - Survey Builder - Template Management - Third-Party Integrations - URL Customization - Visual Analytics [See all features](https://www.capterra.com/p/191055/SurveyHero/#features) ### Recognition No recognitions have been awarded to Jotform No recognitions have been awarded to SurveyHero ### Deployment & support Jotform Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos SurveyHero Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Jotform - By Jotform - Located in United States - Founded in 2006 SurveyHero - By SurveyHero - Located in Switzerland - Founded in 2016 ## Popular Comparisons [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,782)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/) $39/month Price $29/month 4.6 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/153140-158456/Connecteam-vs-JotForm-4-0) [SurveyHero](https://www.capterra.com/p/191055/SurveyHero/)[4.68 (206)](https://www.capterra.com/p/191055/SurveyHero/reviews/) vs [UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)[4.63 (1,552)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/) $35/month Price $35/month 4.6 Features 4.5 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/191055-201674/SurveyHero-vs-Enquetes-Maken) [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,782)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,471)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $39/month Price $7/month 4.6 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/158456-247901/JotForm-4-0-vs-Google-Workspace) [SurveyHero](https://www.capterra.com/p/191055/SurveyHero/)[4.68 (206)](https://www.capterra.com/p/191055/SurveyHero/reviews/) vs [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.68 (11,354)](https://www.capterra.com/p/176571/Google-Forms/reviews/) $35/month Price $0 4.6 Features 4.4 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/176571-191055/Google-Forms-vs-SurveyHero) [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,782)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) vs [Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,256)](https://www.capterra.com/p/121506/Docusign/reviews/) $39/month Price $15/month 4.6 Features 4.7 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/121506-158456/Docusign-vs-JotForm-4-0) [SurveyHero](https://www.capterra.com/p/191055/SurveyHero/)[4.68 (206)](https://www.capterra.com/p/191055/SurveyHero/reviews/) vs [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,421)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) $35/month Price $30/month 4.6 Features 4.5 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/191055-253516/SurveyHero-vs-SurveyMonkey) [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,782)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) vs [Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (944)](https://www.capterra.com/p/137289/Typeform/reviews/) $39/month Price $39/month 4.6 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/137289-158456/Typeform-vs-JotForm-4-0) [SurveyHero](https://www.capterra.com/p/191055/SurveyHero/)[4.68 (206)](https://www.capterra.com/p/191055/SurveyHero/reviews/) vs [QuestionPro](https://www.capterra.com/p/135455/QuestionPro/)[4.75 (522)](https://www.capterra.com/p/135455/QuestionPro/reviews/) $35/month Price $83/month 4.6 Features 4.7 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135455-191055/QuestionPro-vs-SurveyHero) [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,782)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) vs [Jotform Sign](https://www.capterra.com/p/10014571/Jotform-Sign/)[4.77 (216)](https://www.capterra.com/p/10014571/Jotform-Sign/reviews/) $39/month Price $0 4.6 Features 4.6 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/158456-10014571/JotForm-4-0-vs-Jotform-Sign) [SurveyHero](https://www.capterra.com/p/191055/SurveyHero/)[4.68 (206)](https://www.capterra.com/p/191055/SurveyHero/reviews/) vs [Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.56 (320)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/) $35/month Price Contact vendor for pricing 4.6 Features 4.3 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/191055-246649/SurveyHero-vs-Microsoft-Forms) [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,782)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) vs [Wrike](https://www.capterra.com/p/76113/Wrike/)[4.36 (2,883)](https://www.capterra.com/p/76113/Wrike/reviews/) $39/month Price $10/month 4.6 Features 4.3 4.7 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/76113-158456/Wrike-vs-JotForm-4-0) [SurveyHero](https://www.capterra.com/p/191055/SurveyHero/)[4.68 (206)](https://www.capterra.com/p/191055/SurveyHero/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/) $35/month Price $29/month 4.6 Features 4.5 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/153140-191055/Connecteam-vs-SurveyHero)