# Compare Jotform vs SurveyHero 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Jotform and SurveyHero based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/158456-191055/JotForm-4-0-vs-SurveyHero --- # Jotform vs SurveyHero Features and Cost Comparison Last updated May 12th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: JotformSurveyHero2/4 selected [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.7 (2,885)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) [SurveyHero](https://www.capterra.com/p/191055/SurveyHero/)[4.7 (217)](https://www.capterra.com/p/191055/SurveyHero/reviews/) [## Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.7 (2,885)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting Price $39.00/month Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.7 Customer Service 4.5 Reviews Sentiment Based on [2,885 reviews](#user-reviews) Positive 2,763 Neutral 81 Negative 41 [## SurveyHero](https://www.capterra.com/p/191055/SurveyHero/)[4.7 (217)](https://www.capterra.com/p/191055/SurveyHero/reviews/) Starting Price $35.00/month Value-for-Money 4.2 Functionality 4.6 Ease of Use 4.8 Customer Service 4.5 Reviews Sentiment Based on [217 reviews](#user-reviews) Positive 215 Neutral 2 Negative 0 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 84%Fit High performer Feature ratings Multiple Question Types 4.8 Customizable Questions 4.8 Survey Builder 4.7 Anonymous Feedback 4.8 Data Security 4.6 \--%Fit Missing features Feature ratings Multiple Question Types NA Customizable Questions NA Survey Builder 4.6 Anonymous Feedback NA Data Security NA User satisfaction User satisfaction 4.7 User reviews[2,885](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.5 Customer support 4.5 User satisfaction 4.7 User reviews[217](https://www.capterra.com/p/191055/SurveyHero/reviews/) Ease of use 4.8 Functionality 4.6 Value for money 4.2 Customer support 4.5 Price starts from Price starts from $39Flat Rate, Per Month - Free version - Free trial Price starts from $35Flat Rate, Per Month - Free version - Free trial Best for Best for Whether you run a business, nonprofit, or work in education or healthcare, Jotform makes it easy to collect and manage information. Receive payments, registrations, appointments, uploads, and more. Best for HR, Students, Marketing, Event Managers, Social Influencers or any other professional who requires quick and easy feedback from their customers, employees or user base. ## User reviews Pros & cons JM Jamilla M. Photographer > "The drag and drop builder, wide range of templates, and features like payment integration and e signatures make it a powerful tool." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122379) Evita G. Database Manager > "You have to double click into the form and if you are copying and pasting from a long paragraph you can take sections at a time and if dont copy the entire section..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6876593) BL Ben L. Director > "It connects easily with tools like Google Sheets, CRMs, and payment processors, which makes it useful for automating tasks and keeping data organized." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7136088) PG Patricia G. Customer Service Lead > "Those higher submission rates are high to the small business and the offline option is not very reliable with some complex widgets or slow connections." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7112584) ML Mikayla L. Board Member > "We were struggling with outdated mail-in membership applications until we found this platform, which was the only truly free program that could handle every complex..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7119925) VR Verified Reviewer Office Manager > "I find the design customization options somewhat limited. While some of the presets are appealing, they don't always integrate seamlessly with the forms." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7126543) VR Verified Reviewer CoFounder > "It works well for businesses, organizations, and individuals who need a reliable way to collect information online. While pricing and some advanced setup options can..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7118218) SR Sandra R. Founder > "It limits organizations and creates a bottleneck in team flow, as only one person has the ability to edit and revise forms, unless you use a work around." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7006670) NJ Nicola J. Coach > "I can customise my forms, make apps for my employees and improve their workflow and access to documents they need day to day." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7114490) JM Joe M. Owner > "At first, the form builder terrified me as a non-technical person - but using the tutorials / training videos and FAQ I figured out not only how to build forms but how..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6816390) PG Patricia G. Customer Service Lead > "This is a tool that I utilise in order to operate our online feedback forms and check-in surveys which have greatly decreased manual data input in our front desk team." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7112584) TP Tarrin P. President > "One of the things I’ve found challenging with Jotform is how payment submissions occasionally behave when a transaction doesn’t clearly complete for the user." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131707) VP Valentin P. Administration Manager > "It allowed us to digitise over 60+ processes, including quality control, site inspections, procurement tracking, and internal workflows." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7123595) RR Reema R. Regional Vp > "Not able to integrate with gohighlevel, expensive monthly fee and inaccessible for small operators like me to pay annual " [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7107039) BL Ben L. Director > "It’s a reliable, user-friendly platform that makes it easy to create and deploy forms quickly, whether for simple data collection or more complex workflows with..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7136088) SB Scarlett B. Paralegal > "Seems not to have the ability to read all the information inside a form and will leave blanks highlighted when that information is omitted." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7050867) VR Verified Reviewer Training and Development Manager > "Jotform is very good for creating forms to collect donations for a cause, subscriptions, invoices or just general collection of data." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7069956) BL Ben L. Director > "There can also be occasional performance hiccups—larger forms or ones with many integrations may load slower or feel a bit laggy during editing." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7136088) CW Candance W. Secretary > "With a wide variety of templates and customization options, users can quickly build forms tailored to their needs." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131042) KS Kieran S. none > "I think the only negative I've found is that people aren't as familiar with the product. If I send out a form, I don't think people find it as natural to use as google..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122367) CW Candance W. Secretary > "Overall, Jotform provides a dependable and flexible solution for individuals and businesses looking to simplify form creation and improve their data management..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131042) PP Phineas P. Program Assistant > "The submission limits and form limits are a little tricky, but the pricing is too high on the paid versions for our purposes." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7078786) ML Mikayla L. Board Member > "We were also able to use our own logo and custom colors to ensure everything looks modern and matches our website perfectly." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7119925) TW Tabatha W. Supervising Nurse > "Also, occasional lag in the form builder and limited customization in certain areas can be a bit frustrating." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7123860) FJ Francesca J. Manager > "Creating and customizing forms is straightforward, and managing responses is easy and organized. While some advanced features take a little time to figure out, the..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7113328) SH Shantoria H. Owner > "Some of the advanced features can be a little confusing at first, and pricing can get a bit high if you need more submissions or storage." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122356) Alisha W. Chapter President > "I appreciate the wide variety of templates and widgets available, which allows me to customize forms for different purposes—from simple surveys to complex registration..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6873847) VR Verified Reviewer CoFounder > "In some cases, managing notifications, integrations, or conditional logic can feel a bit overwhelming for new users." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7118218) PS Pereira S. Informatics Engineer > "By centralizing our form creation and data collection in one secure and user-friendly platform, we have eliminated countless hours of manual data entry and follow ups." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6864708) RA Regina A. Adult Literacy Coordinator > "I'm still learning to export information from the Excel spreadsheets. Although it is intuitive, it is a little cumbersome for a user that does not access the program..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122615) PS Pereira S. Informatics Engineer > "I also love it's wide range of pre built templates and powerful customization options, which help us create forms that perfectly fit our unique project requirements." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6864708) AJ Andrew J. Analyst > "While powerful, Jotform can feel cluttered at times—there are a lot of menus and settings, which can be confusing for new users." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7050912) CM Colleen M. Owner and Designer > "The ability to create custom forms for our clients to complete and submit back to you, great way to assess issues and successes with our business." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6824247) JR Jill R. Independent Contractor Travel Advisor > "If you’re using the free version, the biggest downside is how quickly you can run into the limits—especially the monthly submissions." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7134315) EM Enathi M. Admin Assistant > "It can manage your your documents effectively and professionally, it's value for money is amazing and can support their customers with Data collection, mobile support..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7016063) AD Adarsh D. CEO > "Pricing can feel a bit high for advanced features, and some customization options are limited unless you upgrade." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7136370) Evita G. Database Manager > "Jotform connects with integrations with other platforms like, Google Sheets, PayPal, Slack and Zoom. Since the company that I'm working for is a nonprofit, we truly..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6876593) TP Tarrin P. President > "It adds extra reconciliation work and can create awkward follow‑ups with customers as well." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131707) FJ Francesca J. Manager > "The drag-and-drop builder makes it simple to add fields, adjust layouts, and set up forms quickly without needing technical skills." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7113328) LC Lance C. Solution Architecht > "Not designed for complicated questions or long answers, tricky to customize for unique polling methods." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7138792) KB KARI B. MARKTING and ECOMMERCE MANAGER > "The platform is incredibly intuitive, I was able to create my first form within minutes, and the customization options allow me to tailor each form to suit my brand..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7016000) AB Andy B. Marketing Consultant > "It can be hard to optimize large or complex forms that are embedded on a website." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7099341) MM Muhammad M. Trainer > "I can easily create a form or poll quickly and share it with my audience, and I get a nicely formatted report" [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7144654) MS Mathew S. Director of Sales and Marketing > "You start using it comfortably, and then suddenly you hit a limit on submissions or features, which can be a bit frustrating." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7134797) DR DENNIS R. Owner > "Compared to other form builders, you get a lot of advanced features—like integrations, conditional logic, and payment processing—without feeling nickel-and-dimed." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7130942) GO Goretty O. Cho > "Some advanced features are also locked behind paid plans, which may not be affordable for small community-based projects" [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7107066) 예찬 권. Teacher of Information Science > "Jotform allows even free users to create excellent and stable surveys. And it provides incredible scalability and options, more than anywhere else." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7016466) AN Amir N. Controller > "Notice some issues with the broken links for the attachments to the request froms from the various users." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7116842) TP Tarrin P. President > "I especially appreciate that each transaction comes through with the description already allocated, which makes it much easier to categorize revenue and keep records..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131707) ML Mikayla L. Board Member > "Our account is a nonprofit account, and I couldn't change it, so I wasn't able to integrate payment in the form." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7119925) SC Sekou C. Computer Scientiste > "It has enabled us to efficiently collect data and create more customised forms and surveys." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7049833) BV Barbara V. Owner > "The customer support response was slow when an order form did not show up in my inbox." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122670) AS Adewale S. HIO > "Overall, Jot form has been very intuitive as jt helps myself and the team to catch-up with new ideas and innovate constructively based our clients data and feedback..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7094630) VR Verified Reviewer Residence Director > "The pdf editor/email editor is a little cumbersome and not as refined as their form editor." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7106166) AP Alissa P. OWNER > "The ability to add images, videos, and different field types makes forms more professional and detailed." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7141524) CW Caitlin W. Spray tan artist, owner > "The initial set-up and customization of my intake form was quite daunting." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7138335) PS Philipp S. Member > "Also there's lots of integration options like uploading your form output into a Google Sheet, which makes it possible to analyse data much more freely." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7021883) MC Mira C. Coordinator > "Im not tech savvy so it took a little bit for me to figure out the more advanced and technical aspects of designing and adding filters." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7136185) GO Goretty O. Cho > "The Google Sheets integration has improved accuracy in reporting and saved time during monthly data compilation." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7107066) AC Adriana C. Analyst > "Another thing that was difficult is that they only allow you to use 100 elements per form." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#SoftwareAdvice___7083794) SH Shantoria H. Owner > "I love the customization options, templates, and how quickly I can build forms for my business." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122356) BG Brock G. Digital Marketing Manager > "Sometimes the upload in Jotform does not translate well into new from ,needs one to do some creative work to readjust titles or sections that didn't copy smoothly to..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7017018) VP Valentin P. Administration Manager > "The form builder is intuitive, supports complex logic, and works well across devices, including offline scenarios." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7123595) NP Nic P. Director > "I can't mention anything I did not like, some of the restriction we have encountered are due to subscription we are on and could be changed if needed." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7083140) AN Amir N. Controller > "It helped in management of various manual reimbursement forms to electronically maintaining them on the cloud." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7116842) VR Verified Reviewer Owner > "Sometimes the exporting is clunky and either does not export or the exported document does not match the format of the designed form" [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7017191) BR Brian R. Senior Pastor > "I use it for app creations, and it's very simple to add elements to the app, and to link the app to external sources, i.e. YouTube and other social links." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7007471) BB Bradsen B. Student > "Additionally, certain advanced customization options can be a bit confusing at first." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7098935) PS Pereira S. Informatics Engineer > "It offers a mobile app that makes it effortless for us to manage forms on the go and access data remotely." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6864708) BB Bradsen B. Student > "One downside is that some features can feel limited unless you upgrade to a paid plan." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7098935) VP Valentin P. Administration Manager > "The integration with Google Workspace is a major advantage, enabling structured data collection and automation." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7123595) MS Max S. opertation manager > "Data analysis tools are not as strong as specialized analytics platforms" [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7134301) IL Isadora L. Event Planner > "It allowed me to create professional and efficient forms for my clients in wedding" [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7073878) VR Verified Reviewer Commercial Advisor > "Not good for reviewing/editing form responses if serious consideration is required." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7121092) Kim W. Executive Director > "We are able to customize the forms, easily manage the documents and the data collection is seamless." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6876865) JV Jodie V. Assistant > "Jotform has limited free options but for a one person business it is too expensive to upgrade." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7124490) CW Candance W. Secretary > "Jotform also offers reliable integrations, allowing seamless data collection and organization." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131042) JH Jens H. Owner and Head Coach > "Forms sometimes look a bit too colorful or “rounded” in their design." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7144334) Kim W. Executive Director > "We are delighted with the forms, the ease to create new forms, to download the data and to make adjustments to customize." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6876865) VR Verified Reviewer Office Manager > "The storage limits are also not ideal, even on paid plans." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7126543) [View Reviews](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) VR Verified Reviewer Graphic designer > "The multilingual option was particularly useful for my master's thesis survey, as it allowed me to collect responses across..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7137978) Andrew M. Student > "Can't export pdfs or csv files of the results of the data and only have limited options for the default graphs that it shows..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7141769) BR Brooke R. Director > "SurveyHero allows users to adjust colors, themes, and layouts so surveys can match branding or look more visually appealing." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7110432) Divyam B. Student > "Some of the advanced data export options (like exporting directly to SPSS or Excel with advanced filters) are locked behind..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7052075) Michele C. MPhil Student > "Very user-friendly, the multi-language function is very handy, and the customisation of the questionnaires allows you to..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7145551) RD Rhonda D. Staff Technician MFG Engineering > "The graphs generated for my data had odd labels for x and y axis with no way to change them." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7096384) VR Verified Reviewer Student > "The conditional logic features are particularly powerful, allowing for highly personalized and dynamic question paths that..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7020128) VR Verified Reviewer Student > "The primary drawback is the pricing structure, which can feel steep compared to some key competitors, especially for smaller..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7020128) AQ Alissa Q. \- > "The app has helped me efficiently design surveys for academic research and collect responses seamlessly." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7081197) NG Nicole G. Trainee > "It wasn't easy to find the settings on how the data will be collected in terms of - is it anonymos or not and I wanted to be..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7030728) SB Sercan B. ka > "The ability to upload images directly into questions is extremely useful, especially for academic projects where..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7058308) AV Aku V. Associate professor > "Implementation of survey-level randomization (for example, for experimental studies) is a bit clunky." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6871234) AQ Alissa Q. \- > "The interface is clean, intuitive, and allows me to create professional surveys quickly." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7081197) CS Chloe S. Student Radiographer > "SurveyHero has limited customization options for free users, which can restrict design flexibility." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6590442) NL Noah L. Student > "The report summary makes is very easy for me to present valid data and materials to my classmates and teachers on my new..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7129276) NC Nicholas C. Assistant Coach > "The only thing that I didn't like was that it was not super clear to me what level of subscription I was signing up for when..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6511902) Divyam B. Student > "It’s perfect for simple surveys, though you might hit a ceiling if you need highly complex logic or custom branding." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7052075) JM James M. Head of Talent and Development > "Expiration of surveys on basic plan, unable to get previous results, etc" [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6671829) VR Verified Reviewer Masters Computer Science > "The free student access is precious for academic research purposes, and the platform's reliability in handling detailed..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6587899) AM Alex M. Manufacturing Engineer > "There is no way to export the data with the basic version." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6445965) AC Arbi C. Student > "It provides a seamless experience for creating, customizing, and distributing surveys, which is essential for my research..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6587763) NR Nicole R. Admin Service Manager > "You can't review responses with the basic account after 30 days." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6549348) SB Sercan B. ka > "The fact that it is free for students is also a huge advantage, since it supports research and education without extra costs." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7058308) FD Frederico D. Master's Student > "Freemium is too limited (10 questions amount to nothing, honestly)" [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6566835) VR Verified Reviewer RA > "Building, translating, and distributing surveys felt smooth, and the platform offered everything I needed without..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7055129) IP Isaac P. Student > "Need to pay for it in some use cases which can be inconvenient." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6565225) TP Tara P. CTAE Director > "I was able to use the free version to accommodate my needs for a regional meeting survey." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7093957) MM Michelle M. office tech > "the only thing i do not like about it is the free trial that it limits you on a lot of things" [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6367095) NH Niklas H. digital konceptdeveloper > "you have a lot of options for survey implementations that can make the survey really good." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7054358) SG Sierra G. Student > "so I do not have anything that I like least about the service." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7089896) JO Jefney O. Researcher > "I like how I can customize what kind of surveys I ask and it allows me to gather data in different methods" [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6529224) KH Kayla H. Student > "sometimes in survey hero it lags out on survey hero." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6539801) VR Verified Reviewer Graphic designer > "I filled in the entire survey and used the translation feature, which worked smoothly." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7137978) RG Raquel G. Student > "So I needed to upgrade it which as a student can be a bit costly, especially because there is no option to pay monthly and I..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6266268) VR Verified Reviewer RA > "Clear layout, easy multilingual setup, and smooth response collection made the tool stand out." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7055129) MW Maxime W. PhD Candidate, entrepreneur > "The website and the app isn't translated." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6661188) Michele C. MPhil Student > "Customer service is also quick and efficient, the added a language that I requested in just a few days" [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7145551) HM Hannah M. Student > "The price for the subscription is a little high in my opinion." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6351955) AV Aku V. Associate professor > "It provides a straightforward but powerful enough platform for conducting online surveys for research purposes." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6871234) MW Mary W. Student > "did not recognize student account directly" [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6765318) ER Emily R. Marketing Communications Specialist > "I can pause the survey in the middle of taking it and I really like that about it." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7141351) JO Jefney O. Researcher > "I don't know how long a survey can last." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6529224) CO Chibuzo O. Student > "This feature is invaluable for my PhD dissertation in which I have to collect survey data from respondents in two countries" [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6634528) ZT Zoe T. Student > "good, although exporting is annoying because you have to pay" [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6577589) KK Kenza K. Epidemiology Research student > "I especially appreciate the wide range of question types and the flexibility in customizing surveys to suit different needs." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6522290) AA Ashton A. Student > "Cost money which is a pain in the butt for real" [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6531796) VR Verified Reviewer Student > "This allows me to focus on crafting the right questions rather than fighting with the software." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7020128) KK Kristi K. Deputy Principal > "I am now unable to collect data on closed surveys without paying $35 a month." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6276981) SR Samantha R. Student > "There are a lot of different options for question/ answer development and endless ways to make this survey custom to what..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6544355) YZ Yujing Z. Ph.D.Graduate Student > "Especially once the survey has been sent but it takes a while to get responses, yet we continued being charged." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6172576) YL Yizi L. Tutor > "Very clear and structural, good interface design and easy to use, professional, no need to provide detailed register..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7080649) MP Molly P. Student > "I just applied and I have not used it yet." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6646066) AT Asil T. Student > "User friendly and easy to use and I can create surveys with my student account for absolutely free which is very important..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7039615) MB Mika B. Project Manager > "Also there are not much admin features and managing the whole platform is very difficult." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___3480993) RU Rachelle U. Student > "I do like that it has a free version for students." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7068116) MS Mohammed S. Field Manager > "Their pricing model is not the greatest." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___2967278) [View Reviews](https://www.capterra.com/p/191055/SurveyHero/reviews/) ## User interface [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) 4.67 (2,885) [SurveyHero](https://www.capterra.com/p/191055/SurveyHero/) 4.68 (217) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important AI Copilot 120 Important Jotform Top features 38/45 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - Anonymous Feedback - API - Customer Segmentation - Customizable Branding - Customizable Questions - Customizable Templates - Data Analysis Tools - Data Cleansing - Data Import/Export - Data Security - Drag & Drop - Dynamic Content - Email Marketing - Email Reminders - Feedback Management - Gamification - Generative AI - Mobile Survey - Multi-Channel Distribution - Multi-Language - Multiple Question Types - NPS Survey Structure - Offline Response Collection - Pulse Surveys - Question Branching - Question Library - Question Piping - Randomization - Real-Time Data - Reporting/Analytics - Response Quotas - Response Validation - Sentiment Analysis - Site Intercept Survey - Skip Logic - Support Audio/Images/Video - Survey Builder - Template Management - Third-Party Integrations - URL Customization - Visual Analytics [See all features](https://www.capterra.com/p/158456/JotForm-4-0/#features) SurveyHero 13/45 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - Anonymous Feedback - API - Customer Segmentation - Customizable Branding - Customizable Questions - Customizable Templates - Data Analysis Tools - Data Cleansing - Data Import/Export - Data Security - Drag & Drop - Dynamic Content - Email Marketing - Email Reminders - Feedback Management - Gamification - Generative AI - Mobile Survey - Multi-Channel Distribution - Multi-Language - Multiple Question Types - NPS Survey Structure - Offline Response Collection - Pulse Surveys - Question Branching - Question Library - Question Piping - Randomization - Real-Time Data - Reporting/Analytics - Response Quotas - Response Validation - Sentiment Analysis - Site Intercept Survey - Skip Logic - Support Audio/Images/Video - Survey Builder - Template Management - Third-Party Integrations - URL Customization - Visual Analytics [See all features](https://www.capterra.com/p/191055/SurveyHero/#features) ### Recognition Jotform is recognized as a top-rated tool in 2 Capterra Shortlist reports SurveyHero is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support Jotform Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos SurveyHero Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Jotform - By Jotform - Located in United States - Founded in 2006 SurveyHero - By SurveyHero - Located in Switzerland - Founded in 2016 ## Popular Comparisons [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,885)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,203)](https://www.capterra.com/p/153140/Connecteam/reviews/) $39/month Price $29/month 4.6 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/153140-158456/Connecteam-vs-JotForm-4-0) [SurveyHero](https://www.capterra.com/p/191055/SurveyHero/)[4.68 (217)](https://www.capterra.com/p/191055/SurveyHero/reviews/) vs [UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)[4.63 (1,627)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/) $35/month Price $35/month 4.6 Features 4.5 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/191055-201674/SurveyHero-vs-Enquetes-Maken) [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,885)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,559)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $39/month Price $7/month 4.6 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/158456-247901/JotForm-4-0-vs-Google-Workspace) [SurveyHero](https://www.capterra.com/p/191055/SurveyHero/)[4.68 (217)](https://www.capterra.com/p/191055/SurveyHero/reviews/) vs [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.68 (11,432)](https://www.capterra.com/p/176571/Google-Forms/reviews/) $35/month Price $0 4.6 Features 4.4 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/176571-191055/Google-Forms-vs-SurveyHero) [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,885)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) vs [Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,344)](https://www.capterra.com/p/121506/Docusign/reviews/) $39/month Price $15/month 4.6 Features 4.7 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/121506-158456/Docusign-vs-JotForm-4-0) [SurveyHero](https://www.capterra.com/p/191055/SurveyHero/)[4.68 (217)](https://www.capterra.com/p/191055/SurveyHero/reviews/) vs [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,455)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) $35/month Price $30/month 4.6 Features 4.5 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/191055-253516/SurveyHero-vs-SurveyMonkey) [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,885)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) vs [Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (964)](https://www.capterra.com/p/137289/Typeform/reviews/) $39/month Price $39/month 4.6 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/137289-158456/Typeform-vs-JotForm-4-0) [SurveyHero](https://www.capterra.com/p/191055/SurveyHero/)[4.68 (217)](https://www.capterra.com/p/191055/SurveyHero/reviews/) vs [QuestionPro](https://www.capterra.com/p/135455/QuestionPro/)[4.75 (529)](https://www.capterra.com/p/135455/QuestionPro/reviews/) $35/month Price $83/month 4.6 Features 4.7 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135455-191055/QuestionPro-vs-SurveyHero) [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,885)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) vs [monday.com](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,035)](https://www.capterra.com/p/147657/monday-com/reviews/) $39/month Price $9/month 4.6 Features 4.5 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/147657-158456/monday-com-vs-JotForm-4-0) [SurveyHero](https://www.capterra.com/p/191055/SurveyHero/)[4.68 (217)](https://www.capterra.com/p/191055/SurveyHero/reviews/) vs [Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.56 (324)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/) $35/month Price Contact vendor for pricing 4.6 Features 4.3 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/191055-246649/SurveyHero-vs-Microsoft-Forms) [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,885)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) vs [Jotform Sign](https://www.capterra.com/p/10014571/Jotform-Sign/)[4.77 (216)](https://www.capterra.com/p/10014571/Jotform-Sign/reviews/) $39/month Price $0 4.6 Features 4.6 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/158456-10014571/JotForm-4-0-vs-Jotform-Sign) [SurveyHero](https://www.capterra.com/p/191055/SurveyHero/)[4.68 (217)](https://www.capterra.com/p/191055/SurveyHero/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,203)](https://www.capterra.com/p/153140/Connecteam/reviews/) $35/month Price $29/month 4.6 Features 4.5 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/153140-191055/Connecteam-vs-SurveyHero)