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Jotform vs Polly: Which is a better fit?

Updated on December 6th, 2024
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Summary
Key features rated by users
Features selected based on 11,366 reviews from Survey users.
% Fit
High performer
Feature ratings
Customizable Questions
4.8
Survey Builder
4.7
Reporting/Analytics
4.5
API
4.6
Data Import/Export
4.5
% Fit
Not enough reviews
Feature ratings
Customizable Questions
5.0
Survey Builder
4.4
Reporting/Analytics
4.5
API
--
Data Import/Export
4.0
User satisfaction
4.7
User reviews2,256
Ease of use
4.6
Functionality
4.6
Value for money
4.5
Customer support
4.4
4.7
User reviews50
Ease of use
4.6
Functionality
4.6
Value for money
4.6
Customer support
4.6
Price starts from
Monthly subscription
Free version
Free trial
/user
Yearly subscription
Free version
Free trial
Best for

Whether you run a business, nonprofit, or work in education or healthcare, Jotform makes it easy to collect and manage information. Receive payments, registrations, appointments, uploads, and more.

Polly is for feedback-focused HR & People Ops leaders, Internal Comms, IT admins, people managers, and project managers that want to make smarter, more data-driven decisions.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Joseph H
Associate
4.0

Joseph H.: My name is Joseph. I work as a real estate analyst for a small company, under 10 employees. And then I would rate my experience with JotForm as a four out of five. Ultimately, what we use JotForm is responding to customer and tenant inquiries, to quickly take in their information and then respond to their requests or concerns in a timely and promptly manner. Without a doubt, some of the best features of JotForm are, number one, the customizability. So you can ultimately create the form for any need that I have, as a business, of capturing information quickly. And then secondly, it's really easy to implement. It took me probably 10 to 15 minutes to get the form created, put on our website, and then actively opt to begin capturing information. And then the last thing is it integrates really well via API with a variety of different automated services. Ultimately, you can set it up, then not have to touch it and just start receiving information after you get that automation completed. Overall, my experience with JotForm was really positive. I think one thing that I would like to see within JotForm is if there's a template library, so ultimately just a collaboration of different users combining different JotForm templates that would be readily available. And so instead of creating one-off templates for each different use that I have, if there's a pre-made set of templates that are commonly used across different customers, I think it would be really helpful to just have that readily available to go ahead and use instead of having to create a new one each time.

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User interface
158456 video thumbnail}
1 Video
220058 video thumbnail}
1 Video
158456
5 screenshots
220058
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

Jotform

12/43
  • Anonymous Feedback
  • Customer Segmentation
  • Customizable Questions
  • Data Analysis Tools
  • Data Cleansing
  • Data Security
  • Dynamic Content
  • Email Marketing
  • Email Reminders
  • Feedback Management
  • Gamification
  • Mobile Survey
  • Multi-Channel Distribution
  • Multiple Question Types
  • NPS Survey Structure
  • Offline Response Collection
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Response Quotas
  • Response Validation
  • Sentiment Analysis
  • Site Intercept Survey
  • Skip Logic
  • Support Audio/Images/Video
  • Survey Builder
  • Template Management
  • URL Customization
  • Visual Analytics
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Drag & Drop
  • Multi-Language
  • Real-Time Data
  • Reporting/Analytics
  • Third-Party Integrations
See All features
Hide Survey Software Features -

Polly

Top Features
19/43
Show Survey Software Features +

Jotform

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Polly

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Jotform
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Polly
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Jotform
  • By Jotform
  • Located in United States
  • Founded in 2006
Polly
  • By Polly
  • Located in United States
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