--- title: "Compare Jotform vs Zoho Forms 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Jotform and Zoho Forms based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/158456-227463/JotForm-4-0-vs-Zoho-Forms" page_type: "comparison" language: "en" --- # Jotform vs Zoho Forms Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: JotformZoho Forms2/4 selected [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.7 (2,924)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) [Zoho Forms](https://www.capterra.com/p/227463/Zoho-Forms/)[4.5 (148)](https://www.capterra.com/p/227463/Zoho-Forms/reviews/) [## Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.7 (2,924)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting Price $39.00/month Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.7 Customer Service 4.5 Reviews Sentiment Based on [2,924 reviews](#user-reviews) Positive 2,800 Neutral 83 Negative 41 [## Zoho Forms](https://www.capterra.com/p/227463/Zoho-Forms/)[4.5 (148)](https://www.capterra.com/p/227463/Zoho-Forms/reviews/) Starting Price $12.00/month Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.6 Customer Service 4.3 Reviews Sentiment Based on [148 reviews](#user-reviews) Positive 136 Neutral 12 Negative 0 ## Summary * * * Key features rated by users Features selected based on 5,989 reviews from forms automation software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 86%Fit High performer Feature ratings Mobile Access 4.6 Data Security 4.6 Customizable Forms 4.7 Surveys & Feedback 4.8 Customizable Fields 4.7 63%Fit Missing features Feature ratings Mobile Access NA Data Security NA Customizable Forms 4.6 Surveys & Feedback 4.6 Customizable Fields 4.6 User satisfaction User satisfaction 4.7 User reviews[2,924](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.5 Customer support 4.5 User satisfaction 4.5 User reviews[148](https://www.capterra.com/p/227463/Zoho-Forms/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.5 Customer support 4.3 Price starts from Price starts from $39Flat Rate, Per Month - Free version - Free trial Price starts from $12Flat Rate, Per Month - Free version - Free trial Best for Best for Whether you run a business, nonprofit, or work in education or healthcare, Jotform makes it easy to collect and manage information. Receive payments, registrations, appointments, uploads, and more. Best for Designed for freelancers, small to large enterprises, and non-profits, the tool helps generate leads, registrations, payments, appointments, signatures, orders, and more. ## User reviews Pros & cons BS BETSY S. Vice President of Operations > "By providing a description of the form or project, the AI can generate a form that is very close to what is needed, significantly reducing time spent creating..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7160585) AP Amanda P. HR Director > "One of the main drawbacks I found with Jotform was that some of the more advanced features and customisation options can feel limited unless you move onto..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7154578) JM Jamilla M. Photographer > "The drag and drop builder, wide range of templates, and features like payment integration and e signatures make it a powerful tool." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122379) VR Verified Reviewer Office Manager > "I find the design customization options somewhat limited. While some of the presets are appealing, they don't always integrate seamlessly with the forms." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7126543) BL Ben L. Director > "It connects easily with tools like Google Sheets, CRMs, and payment processors, which makes it useful for automating tasks and keeping data organized." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7136088) TP Tarrin P. President > "One of the things I’ve found challenging with Jotform is how payment submissions occasionally behave when a transaction doesn’t clearly complete for the user." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131707) Christopher V. HUMAN RELATIONS > "Ultimately, if you need a highly functional, "smart" form that automates your data collection and connects to your existing software tools, Jotform is..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7186433) BL Ben L. Director > "There can also be occasional performance hiccups—larger forms or ones with many integrations may load slower or feel a bit laggy during editing." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7136088) ML Mikayla L. Board Member > "We were struggling with outdated mail-in membership applications until we found this platform, which was the only truly free program that could handle every..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7119925) KS Kieran S. none > "I think the only negative I've found is that people aren't as familiar with the product. If I send out a form, I don't think people find it as natural to use..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122367) VR Verified Reviewer CoFounder > "It works well for businesses, organizations, and individuals who need a reliable way to collect information online. While pricing and some advanced setup..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7118218) TW Tabatha W. Supervising Nurse > "Also, occasional lag in the form builder and limited customization in certain areas can be a bit frustrating." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7123860) NJ Nicola J. Coach > "I can customise my forms, make apps for my employees and improve their workflow and access to documents they need day to day." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7114490) SH Shantoria H. Owner > "Some of the advanced features can be a little confusing at first, and pricing can get a bit high if you need more submissions or storage." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122356) VP Valentin P. Administration Manager > "It allowed us to digitise over 60+ processes, including quality control, site inspections, procurement tracking, and internal workflows." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7123595) Christopher V. HUMAN RELATIONS > "Furthermore, while simple forms are a breeze to make, trying to get complex layouts to look visually perfect can sometimes feel a bit rigid and clunky." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7186433) Christopher V. HUMAN RELATIONS > "My overall experience with Jotform is that it is an incredibly powerful, feature-rich, and flexible tool for creating forms and collecting data, but it..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7186433) VR Verified Reviewer CoFounder > "In some cases, managing notifications, integrations, or conditional logic can feel a bit overwhelming for new users." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7118218) BL Ben L. Director > "It’s a reliable, user-friendly platform that makes it easy to create and deploy forms quickly, whether for simple data collection or more complex workflows..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7136088) RA Regina A. Adult Literacy Coordinator > "I'm still learning to export information from the Excel spreadsheets. Although it is intuitive, it is a little cumbersome for a user that does not access the..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122615) BS BETSY S. Vice President of Operations > "It also immensely reduced our reliance on paper forms by allowing us to move applications, onboarding documents, and other workflows online." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7160585) JR Jill R. Independent Contractor Travel Advisor > "If you’re using the free version, the biggest downside is how quickly you can run into the limits—especially the monthly submissions." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7134315) CW Candance W. Secretary > "With a wide variety of templates and customization options, users can quickly build forms tailored to their needs." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131042) KATRINA B. Cashier > "I don't like that it does not have very many features and it won't let you edit some documents and it doesn't always save my signature." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7186829) VR Verified Reviewer Sales Specialist > "Jotform is a user-friendly platform that makes it easy to quickly build forms for both internal business processes and customer-facing workflows." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7155997) AD Adarsh D. CEO > "Pricing can feel a bit high for advanced features, and some customization options are limited unless you upgrade." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7136370) CW Candance W. Secretary > "Overall, Jotform provides a dependable and flexible solution for individuals and businesses looking to simplify form creation and improve their data management..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131042) TP Tarrin P. President > "It adds extra reconciliation work and can create awkward follow‑ups with customers as well." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131707) ML Mikayla L. Board Member > "We were also able to use our own logo and custom colors to ensure everything looks modern and matches our website perfectly." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7119925) LC Lance C. Solution Architecht > "Not designed for complicated questions or long answers, tricky to customize for unique polling methods." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7138792) FJ Francesca J. Manager > "Creating and customizing forms is straightforward, and managing responses is easy and organized. While some advanced features take a little time to figure out,..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7113328) MS Mathew S. Director of Sales and Marketing > "You start using it comfortably, and then suddenly you hit a limit on submissions or features, which can be a bit frustrating." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7134797) PG Patricia G. Customer Service Lead > "This is a tool that I utilise in order to operate our online feedback forms and check-in surveys which have greatly decreased manual data input in our front..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7112584) AN Amir N. Controller > "Notice some issues with the broken links for the attachments to the request froms from the various users." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7116842) EM Enathi M. Admin Assistant > "It can manage your your documents effectively and professionally, it's value for money is amazing and can support their customers with Data collection, mobile..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7016063) ML Mikayla L. Board Member > "Our account is a nonprofit account, and I couldn't change it, so I wasn't able to integrate payment in the form." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7119925) FJ Francesca J. Manager > "The drag-and-drop builder makes it simple to add fields, adjust layouts, and set up forms quickly without needing technical skills." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7113328) BV Barbara V. Owner > "The customer support response was slow when an order form did not show up in my inbox." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122670) KB KARI B. MARKTING and ECOMMERCE MANAGER > "The platform is incredibly intuitive, I was able to create my first form within minutes, and the customization options allow me to tailor each form to suit my..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7016000) Evita G. Database Manager > "You have to double click into the form and if you are copying and pasting from a long paragraph you can take sections at a time and if dont copy the entire..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6876593) MM Muhammad M. Trainer > "I can easily create a form or poll quickly and share it with my audience, and I get a nicely formatted report" [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7144654) PG Patricia G. Customer Service Lead > "Those higher submission rates are high to the small business and the offline option is not very reliable with some complex widgets or slow connections." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7112584) DR DENNIS R. Owner > "Compared to other form builders, you get a lot of advanced features—like integrations, conditional logic, and payment processing—without feeling..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7130942) CW Caitlin W. Spray tan artist, owner > "The initial set-up and customization of my intake form was quite daunting." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7138335) 예찬 권. Teacher of Information Science > "Jotform allows even free users to create excellent and stable surveys. And it provides incredible scalability and options, more than anywhere else." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7016466) MC Mira C. Coordinator > "Im not tech savvy so it took a little bit for me to figure out the more advanced and technical aspects of designing and adding filters." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7136185) TP Tarrin P. President > "I especially appreciate that each transaction comes through with the description already allocated, which makes it much easier to categorize revenue and keep..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131707) SR Sandra R. Founder > "It limits organizations and creates a bottleneck in team flow, as only one person has the ability to edit and revise forms, unless you use a work around." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7006670) AP Alissa P. OWNER > "The ability to add images, videos, and different field types makes forms more professional and detailed." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7141524) JM Joe M. Owner > "At first, the form builder terrified me as a non-technical person - but using the tutorials / training videos and FAQ I figured out not only how to build forms..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6816390) PS Philipp S. Member > "Also there's lots of integration options like uploading your form output into a Google Sheet, which makes it possible to analyse data much more freely." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7021883) BG Brock G. Digital Marketing Manager > "Sometimes the upload in Jotform does not translate well into new from ,needs one to do some creative work to readjust titles or sections that didn't copy..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7017018) SH Shantoria H. Owner > "I love the customization options, templates, and how quickly I can build forms for my business." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122356) RR Reema R. Regional Vp > "Not able to integrate with gohighlevel, expensive monthly fee and inaccessible for small operators like me to pay annual " [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7107039) AP Amanda P. HR Director > "Creating forms was quick, even for more detailed processes, and the drag and drop builder made everything straightforward without needing technical knowledge." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7154578) SB Scarlett B. Paralegal > "Seems not to have the ability to read all the information inside a form and will leave blanks highlighted when that information is omitted." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7050867) VR Verified Reviewer Training and Development Manager > "Jotform is very good for creating forms to collect donations for a cause, subscriptions, invoices or just general collection of data." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7069956) VR Verified Reviewer Owner > "Sometimes the exporting is clunky and either does not export or the exported document does not match the format of the designed form" [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7017191) VP Valentin P. Administration Manager > "The form builder is intuitive, supports complex logic, and works well across devices, including offline scenarios." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7123595) PP Phineas P. Program Assistant > "The submission limits and form limits are a little tricky, but the pricing is too high on the paid versions for our purposes." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7078786) AN Amir N. Controller > "It helped in management of various manual reimbursement forms to electronically maintaining them on the cloud." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7116842) MS Max S. opertation manager > "Data analysis tools are not as strong as specialized analytics platforms" [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7134301) VP Valentin P. Administration Manager > "The integration with Google Workspace is a major advantage, enabling structured data collection and automation." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7123595) VR Verified Reviewer Commercial Advisor > "Not good for reviewing/editing form responses if serious consideration is required." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7121092) FL Frank L. IT Director > "It is a good tool overall, the submission and signature limits do get annoying on the licensing and you can see they use it to make people pay for higher tiers..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7162628) JV Jodie V. Assistant > "Jotform has limited free options but for a one person business it is too expensive to upgrade." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7124490) AP Amanda P. HR Director > "It made building and managing online forms simple and efficient, even for more complex workflows." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7154578) BG Beth G. Curriculum designer > "It doesn’t work well with Microsoft and most people use Microsoft workflows." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7176985) Gabby W. Founder > "I like how flexible the platform is, with lots of templates and integrations that help automate tasks and collect information efficiently." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7156395) JH Jens H. Owner and Head Coach > "Forms sometimes look a bit too colorful or “rounded” in their design." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7144334) CW Candance W. Secretary > "Jotform also offers reliable integrations, allowing seamless data collection and organization." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131042) AJ Andrew J. Analyst > "While powerful, Jotform can feel cluttered at times—there are a lot of menus and settings, which can be confusing for new users." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7050912) KB KARI B. MARKTING and ECOMMERCE MANAGER > "Overall, JotForm is a powerful, flexible solution for anyone who needs to create professional forms and collect data efficiently, whether you're a business,..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7016000) VR Verified Reviewer Office Manager > "The storage limits are also not ideal, even on paid plans." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7126543) Jennifer N. Talent Acquisition > "It’s been a practical and scalable solution for building an early-stage talent pipeline and supporting more organized internal processes" [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7127984) JH Jenny H. Communications Manager > "Not being able to download attachments via Zip." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7148424) KS Katherine S. Law Clerk > "So far we have been VERY impressed by the chat capabilities of the AI agent as well as it's processing/retention/analysis of the information provided on our..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7023616) EG Ed G. Camp Director > "Too many issues using other registration methods and too expensive." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7144445) Zachariah B. Date Entry > "I find the use of Jotform greatly compliments the overall workflow of the team's preferred pipeline of adding additional information wherever it is needed." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7153943) JA Jo A. Dog trainer pet care provider > "What seemed like a random denial of use of a form for to limitations of my selected plan." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7145303) VM Venkata M. Founding Member > "Setup is fast, the interface doesn't overwhelm you, and it just gets out of your way and lets you build." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7130767) MC Mira C. Coordinator > "Im not tech savvy so it took a little bit for me to figure out the more advanced and technical aspects of designing and adding filters." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7136185) JH Jens H. Owner and Head Coach > "It has a “what you see is what you get” editor, so it really is foolproof." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7144334) JH Jens H. Owner and Head Coach > "Forms sometimes look a bit too colorful or “rounded” in their design." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7144334) Jordan S. Marketing Lead > "Overall I find Jotform easy to use but with much depth in the widgets, AI integrations, and platform capabilities." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7109678) AJ Andrew J. Analyst > "While powerful, Jotform can feel cluttered at times—there are a lot of menus and settings, which can be confusing for new users." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7050912) PT Priya T. Senior Data Analyst > "It has a fantastic logic editor that allows you to fine-tune the presentation of questions, text boxes, and other elements." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___5081012) KJ Kimberli J. Instructional Coach > "Sharing across platforms is not friendly." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7113947) Adenrewaju O. CEO > "It also integrates directly with my Hubspot CRM, which makes things easier." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7118924) LV Leah V. Sr. Client Service Rep > "More of an issue with Zapier integration, but thats 3rd party." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6608076) PS Pereira S. Informatics Engineer > "Jotform's robust integration capabilities makes it easy to connect it with tools in our tech ecosystem such as Google sheets and Dropbox." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6864708) DP Davide P. Social Media Strategist > "The possible integrations are not many and not easy to integrate" [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6128946) AV Andy V. director > "I also liked how well the integrations work — it saves a lot of time when you need to connect everything with other tools." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7044883) VR Verified Reviewer Marketing Manager > "Maybe the fact that it doesn't integrate natively with other tools." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___4273354) AL Amy L. Sport coach > "Spreadsheet integration makes my life so much easier." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7144460) David D. Artistic Director > "I did not like the inability to run deep analytics and the inability to integrate with other tools was also hindering." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___3690571) VB Violet B. Artist Representative > "Jotform is easy to use, very convenient and offers several solutions for small business owners. " [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7130812) CS Colin S. Web Directory > "However, the interface feels somewhat clunky, and navigating certain features can be less intuitive than expected, with integrations occasionally lacking the..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6573740) KM Krystal M. Chair > "My experience was difficult as I was learning to navigate. But, now, I love using the templates to gather information." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7038469) MO Marina O. Finance VP > "The look and feel is a little overwhelming with many tabs and buttons." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7028765) NW Nicole W. CEO > "I found the platform was easy to use both from a creative standpoint, as well as a submission standpoint." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7134621) Tess M. Frontend Software Engineer > "I think it's almost \*too\* easy to use, to the point that it doesn't even feel super intuitive." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6813943) Zachariah L. Director > "The product is extremely straightforward to utilize and does what you can both expect it to do and somethings you wouldn't expect it to do." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7115466) VR Verified Reviewer Director > "The AI's learning curve is very slow and it needs some quick ML to cope up" [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6456578) ES Everett S. Documentation Manager > "As the Documentation Manager at Pacific Star Enterprises, Jotform has helped us quickly gather and manage customer data for our consumer team of 13." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7036234) TP Tarrin P. President > "It adds extra reconciliation work and can create awkward follow‑ups with customers as well." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131707) VB Victor B. COO > "It’s reliable, flexible, and helps streamline both customer-facing and internal business processes." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7140409) Evita G. Database Manager > "You have to double click into the form and if you are copying and pasting from a long paragraph you can take sections at a time and if dont copy the entire..." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6876593) DN DUNNA N. Proprietor > "It helps me manage customer information easily and improves my business process." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122332) RL Rosemarie L. Event Coordinator > "I never tried customer support so if its possible make a chat customer support." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7107760) AB Andrea B. Director of Operations > "We love how this platform helps us streamline the entire customer experience for our club membership." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122502) NO Naquia O. Owner > "Customer service is not helpful rarely respond." [See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7038468) [View Reviews](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) MS Muadzam S. Area Manager > "I gain outlet feedback, promo leads, and training sign-ups in one place-so I can spot weak spots in service..." [See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___7057176) Marvin D. owner > "can be a bit clunky - could use better customization design limits - really for a basic web contact form" [See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___6536974) BR Brandon R. Registered Behavior Technician > "I love that Zoho Forms gives users the ability to customize forms with branding, logos, and colors without any..." [See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___6822529) ML Monica L. UI UX Designer > "Sometimes the form takes too long to load or save, which can be frustrating when I want to finish fast." [See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___6818496) CR Cort R. Data Analyst > "Zoho Forms has been a helpful and beneficial part of our data within our organization." [See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___7117938) VR Verified Reviewer Marketing Manager CRM > "It was not always working on all devices as intended and had to be tweaked." [See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___6347117) Patrina S. Sales and Marketing Assistant > "All of our Beacon Hill website leads flow directly into our system, which keeps inquiries organized and prevents..." [See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___7071177) Pedro L. CEO > "Sometimes it gets a little confused while using and that's totally unnecessary in some cases" [See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___6208737) Patrina S. Sales and Marketing Assistant > "It has helped streamline our sales inquiries, resident voting, and community feedback while keeping everything..." [See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___7071177) SK Sarah K. Owner > "Doesn’t integrate well with Zoho products or any other." [See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___6227624) BG Brock G. Digital Marketing Manager > "The product ensures effectiveness in form building and secure sharing of forms." [See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___7032175) VR Verified Reviewer Business Development > "Form editing on the go wasn't always the smoothest, especially if dealing with a unique customer situation, and..." [See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___3950715) GS Giacomo S. Titolare, bartender e cameriere di sala di Incontri > "Availability of reliable customer support services and seamless integration of the software with CRM." [See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___7076783) Dedre M. Freelance Researcher & writer > "Themes and templates aren't great or visually amazing compared to Typeform, for example, as it is..." [See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___4278573) GF Gisele F. Founder and Head of Brand > "It aids much in providing survey tools online like forms and questionnaires and data analysis" [See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___6694581) LT Lucy T. Owner & CEO > "Some of our forms have e-sign fields but the current widget doesn't work well." [See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___5016221) Patrina S. Sales and Marketing Assistant > "I like how seamlessly Zoho Forms connects with Zoho CRM." [See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___7071177) LG Letlet G. Sales and Marketing > "One potential disadvantage is the restricted plan choices, which can make it hard to make frames that stick out." [See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___4611545) AL Alexandra L. Customer successs manager > "It’s very easy to set up forms and integrate it with zoho CRM, they communicate seemesly." [See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___6861625) JS Jordan S. CEO > "Having things on a separate page can make things complicated, especially if you need to delete a form field that..." [See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___3536375) Brandy K. Owner > "It is user-friendly, while allowing you to create and store from easily." [See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___7002593) SK Sarah K. Owner > "Zero customer service." [See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___6227624) SG Sally G. Customer Service Auditor > "I guess the best thing about Zoho Forms would be the integrations." [See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___6831612) KS Karen S. Director of Finance > "Doesn't allow for user sorting of forms list and has separate screens for seeing forms/ reports you created and..." [See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___3043909) GS Giacomo S. Titolare, bartender e cameriere di sala di Incontri > "Zoho Forms is easy to use and very customisable." [See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___7076783) SL Steve L. real estate Broker > "The only drawback is that you can not upload an original pdf/document that can be converted to a fillable online..." [See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___2618317) Brandy K. Owner > "I also like the fact that customer support was always very helpful, and each of my calls made me feel like my..." [See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___7002593) Maisarah S. Marketing Executive > "The software will got slower if too many field is added to the form." [See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___2832115) SG Sally G. Customer Service Auditor > "I just love how you can connect with other apps, both inside and outside of Zoho." [See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___6831612) Nasir A. Senior Project Manager > "Zoho Login was an issue, the two-factor authentication was not working." [See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___2935719) CB Chris B. Manger > "Zoho form helps in creating questioniers for looking for survey and creating application " [See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___5080230) VR Verified Reviewer Regional Digital Provisoning Manager > "The first is the inability to have a color picker on the form." [See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___2709306) KS Kayla S. CSR > "This is reducing time lag and errors." [See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___6877576) AV Alitta V. IT Professional > "O Auth not available" [See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___3732087) SM Simone M. Data Analyst > "I like the ease of creating online forms." [See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___6735173) VR Verified Reviewer Regional Digital Provisoning Manager > "It's not included in the standard list and you can't add it yourself." [See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___2709306) MM Matt M. Tech > "It’s easy and simple to input what items you need like customers name and address and work done and anything you..." [See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___6405199) VR Verified Reviewer Regional Digital Provisoning Manager > "It's not included in the standard list and you can't add it yourself." [See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___2709306) LG Letlet G. Sales and Marketing > "We have been able to collect data from any location at any time thanks to the responsiveness of the forms and..." [See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___4611545) SK Sarah K. Owner > "Doesn’t integrate well with Zoho products or any other." [See full review](https://www.capterra.com/p/227463/Zoho-Forms/#Capterra___6227624) [View Reviews](https://www.capterra.com/p/227463/Zoho-Forms/reviews/) ## User interface 4.67 (2,924) 4.52 (148) ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit A/B Testing 207 Important Access Controls/Permissions 150 Important Activity Dashboard 120 Important Jotform Top features 35/50 - A/B Testing - Access Controls/Permissions - Activity Dashboard - Address Validation - AI Copilot - Alerts/Notifications - API - API Builder - Approval Process Control - Autofill - Barcode and Signature Capture - Collaboration Tools - Conditional Logic - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Templates - Data Capture and Transfer - Data Import/Export - Data Security - Document Management - Drag-and-drop Form Builder - Drag & Drop - Electronic Signature - Embedded Work Instructions - Forms Creation & Design - Forms Management - Full Text Search - Generative AI - GPS & Time Stamps - Image and Video Capture - Integrations - Lead Capture - Lead Generation - Media Library - Mobile Access - Multi-Channel Distribution - OCR - Offline Capability - Real-Time Data - Report Formatting - Reporting/Analytics - Response Validation - Single Sign On - SSL Security - Surveys & Feedback - Task Management - Template Management - Third-Party Integrations - Version Control [See all features](https://www.capterra.com/p/158456/JotForm-4-0/#features) Zoho Forms 27/50 - A/B Testing - Access Controls/Permissions - Activity Dashboard - Address Validation - AI Copilot - Alerts/Notifications - API - API Builder - Approval Process Control - Autofill - Barcode and Signature Capture - Collaboration Tools - Conditional Logic - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Templates - Data Capture and Transfer - Data Import/Export - Data Security - Document Management - Drag-and-drop Form Builder - Drag & Drop - Electronic Signature - Embedded Work Instructions - Forms Creation & Design - Forms Management - Full Text Search - Generative AI - GPS & Time Stamps - Image and Video Capture - Integrations - Lead Capture - Lead Generation - Media Library - Mobile Access - Multi-Channel Distribution - OCR - Offline Capability - Real-Time Data - Report Formatting - Reporting/Analytics - Response Validation - Single Sign On - SSL Security - Surveys & Feedback - Task Management - Template Management - Third-Party Integrations - Version Control [See all features](https://www.capterra.com/p/227463/Zoho-Forms/#features) ### Recognition No recognitions have been awarded to Jotform Zoho Forms is recognized as a top-rated tool in 2 Capterra Shortlist reports Best Value Form Builder Software (2026)  ### Deployment & support Jotform Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Zoho Forms Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Jotform - By Jotform - Located in United States - Founded in 2006 Zoho Forms - By Zoho - Located in United States - Founded in 1996 ## Popular Comparisons [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,924)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,311)](https://www.capterra.com/p/153140/Connecteam/reviews/) $39/month Price $29/month 4.6 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/153140-158456/Connecteam-vs-JotForm-4-0) [Zoho Forms](https://www.capterra.com/p/227463/Zoho-Forms/)[4.52 (148)](https://www.capterra.com/p/227463/Zoho-Forms/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,707)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $12/month Price $7/month 4.4 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/227463-247901/Zoho-Forms-vs-Google-Workspace) [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,924)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,707)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $39/month Price $7/month 4.6 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/158456-247901/JotForm-4-0-vs-Google-Workspace) [Zoho Forms](https://www.capterra.com/p/227463/Zoho-Forms/)[4.52 (148)](https://www.capterra.com/p/227463/Zoho-Forms/reviews/) vs [Cognito Forms](https://www.capterra.com/p/138990/Cognito-Forms/)[4.74 (216)](https://www.capterra.com/p/138990/Cognito-Forms/reviews/) $12/month Price $19/month 4.4 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/138990-227463/Cognito-Forms-vs-Zoho-Forms) [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,924)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) vs [Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,483)](https://www.capterra.com/p/121506/Docusign/reviews/) $39/month Price $15/month 4.6 Features 4.7 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/121506-158456/Docusign-vs-JotForm-4-0) [Zoho Forms](https://www.capterra.com/p/227463/Zoho-Forms/)[4.52 (148)](https://www.capterra.com/p/227463/Zoho-Forms/reviews/) vs [Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (979)](https://www.capterra.com/p/137289/Typeform/reviews/) $12/month Price $39/month 4.4 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/137289-227463/Typeform-vs-Zoho-Forms) [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,924)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) vs [Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (979)](https://www.capterra.com/p/137289/Typeform/reviews/) $39/month Price $39/month 4.6 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/137289-158456/Typeform-vs-JotForm-4-0) [Zoho Forms](https://www.capterra.com/p/227463/Zoho-Forms/)[4.52 (148)](https://www.capterra.com/p/227463/Zoho-Forms/reviews/) vs [Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.55 (330)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/) $12/month Price Contact vendor for pricing 4.4 Features 4.3 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/227463-246649/Zoho-Forms-vs-Microsoft-Forms) [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,924)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) vs [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,506)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) $39/month Price $30/month 4.6 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/158456-253516/JotForm-4-0-vs-SurveyMonkey) [Zoho Forms](https://www.capterra.com/p/227463/Zoho-Forms/)[4.52 (148)](https://www.capterra.com/p/227463/Zoho-Forms/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,311)](https://www.capterra.com/p/153140/Connecteam/reviews/) $12/month Price $29/month 4.4 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/153140-227463/Connecteam-vs-Zoho-Forms) [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,924)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) vs [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,112)](https://www.capterra.com/p/147657/monday-com/reviews/) $39/month Price $9/month 4.6 Features 4.5 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/147657-158456/monday-com-vs-JotForm-4-0) [Zoho Forms](https://www.capterra.com/p/227463/Zoho-Forms/)[4.52 (148)](https://www.capterra.com/p/227463/Zoho-Forms/reviews/) vs [Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)[4.68 (4,262)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/) $12/month Price $19.99/month 4.4 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/227463-251329/Zoho-Forms-vs-Adobe-Acrobat-DC)