---
title: "Compare Jotform vs Microsoft Forms 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Jotform and Microsoft Forms based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/158456-246649/JotForm-4-0-vs-Microsoft-Forms"
page_type: "comparison"
language: "en"
---

# Jotform vs Microsoft Forms Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

JotformMicrosoft Forms2/4 selected

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.7 (2,926)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.5 (330)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

[## Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.7 (2,926)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Starting Price

$39.00/month

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.7

Customer Service

4.5

Reviews Sentiment

Based on [2,926 reviews](#user-reviews)

Positive

2,802

Neutral

83

Negative

41

[## Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.5 (330)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.3

Ease of Use

4.7

Customer Service

4.3

Reviews Sentiment

Based on [330 reviews](#user-reviews)

Positive

314

Neutral

15

Negative

1

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 4,931 reviews from survey software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

83%Fit

High performer

Feature ratings

Multiple Question Types

4.8

Customizable Questions

4.8

Data Security

4.6

Anonymous Feedback

4.8

Real-Time Data

4.6

\--%Fit

Missing features

Feature ratings

Multiple Question Types

NA

Customizable Questions

NA

Data Security

NA

Anonymous Feedback

NA

Real-Time Data

NA

User satisfaction

User satisfaction

4.7

User reviews[2,926](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.5

Customer support

4.5

User satisfaction

4.5

User reviews[330](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

Ease of use

4.7

Functionality

4.3

Value for money

4.6

Customer support

4.3

Price starts from

Price starts from

$39Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Whether you run a business, nonprofit, or work in education or healthcare, Jotform makes it easy to collect and manage information. Receive payments, registrations, appointments, uploads, and more.

Best for

Microsoft Forms is intended for organizations and businesses in various industry sectors, including construction companies, service providers, data processors, and online businesses.

## User reviews

Pros & cons

BS

BETSY S.

Vice President of Operations

> "By providing a description of the form or project, the AI can generate a form that is very close to what is needed, significantly reducing time spent creating..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7160585)

AP

Amanda P.

HR Director

> "One of the main drawbacks I found with Jotform was that some of the more advanced features and customisation options can feel limited unless you move onto..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7154578)

JM

Jamilla M.

Photographer

> "The drag and drop builder, wide range of templates, and features like payment integration and e signatures make it a powerful tool."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122379)

VR

Verified Reviewer

Office Manager

> "I find the design customization options somewhat limited. While some of the presets are appealing, they don't always integrate seamlessly with the forms."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7126543)

BL

Ben L.

Director

> "It connects easily with tools like Google Sheets, CRMs, and payment processors, which makes it useful for automating tasks and keeping data organized."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7136088)

TP

Tarrin P.

President

> "One of the things I’ve found challenging with Jotform is how payment submissions occasionally behave when a transaction doesn’t clearly complete for the user."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131707)

Christopher V.

HUMAN RELATIONS

> "Ultimately, if you need a highly functional, "smart" form that automates your data collection and connects to your existing software tools, Jotform is..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7186433)

BL

Ben L.

Director

> "There can also be occasional performance hiccups—larger forms or ones with many integrations may load slower or feel a bit laggy during editing."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7136088)

ML

Mikayla L.

Board Member

> "We were struggling with outdated mail-in membership applications until we found this platform, which was the only truly free program that could handle every..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7119925)

KS

Kieran S.

none

> "I think the only negative I've found is that people aren't as familiar with the product. If I send out a form, I don't think people find it as natural to use..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122367)

VR

Verified Reviewer

CoFounder

> "It works well for businesses, organizations, and individuals who need a reliable way to collect information online. While pricing and some advanced setup..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7118218)

TW

Tabatha W.

Supervising Nurse

> "Also, occasional lag in the form builder and limited customization in certain areas can be a bit frustrating."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7123860)

NJ

Nicola J.

Coach

> "I can customise my forms, make apps for my employees and improve their workflow and access to documents they need day to day."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7114490)

SH

Shantoria H.

Owner

> "Some of the advanced features can be a little confusing at first, and pricing can get a bit high if you need more submissions or storage."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122356)

VP

Valentin P.

Administration Manager

> "It allowed us to digitise over 60+ processes, including quality control, site inspections, procurement tracking, and internal workflows."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7123595)

Christopher V.

HUMAN RELATIONS

> "Furthermore, while simple forms are a breeze to make, trying to get complex layouts to look visually perfect can sometimes feel a bit rigid and clunky."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7186433)

Christopher V.

HUMAN RELATIONS

> "My overall experience with Jotform is that it is an incredibly powerful, feature-rich, and flexible tool for creating forms and collecting data, but it..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7186433)

VR

Verified Reviewer

CoFounder

> "In some cases, managing notifications, integrations, or conditional logic can feel a bit overwhelming for new users."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7118218)

BL

Ben L.

Director

> "It’s a reliable, user-friendly platform that makes it easy to create and deploy forms quickly, whether for simple data collection or more complex workflows..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7136088)

RA

Regina A.

Adult Literacy Coordinator

> "I'm still learning to export information from the Excel spreadsheets. Although it is intuitive, it is a little cumbersome for a user that does not access the..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122615)

BS

BETSY S.

Vice President of Operations

> "It also immensely reduced our reliance on paper forms by allowing us to move applications, onboarding documents, and other workflows online."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7160585)

JR

Jill R.

Independent Contractor Travel Advisor

> "If you’re using the free version, the biggest downside is how quickly you can run into the limits—especially the monthly submissions."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7134315)

CW

Candance W.

Secretary

> "With a wide variety of templates and customization options, users can quickly build forms tailored to their needs."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131042)

KATRINA B.

Cashier

> "I don't like that it does not have very many features and it won't let you edit some documents and it doesn't always save my signature."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7186829)

VR

Verified Reviewer

Sales Specialist

> "Jotform is a user-friendly platform that makes it easy to quickly build forms for both internal business processes and customer-facing workflows."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7155997)

AD

Adarsh D.

CEO

> "Pricing can feel a bit high for advanced features, and some customization options are limited unless you upgrade."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7136370)

CW

Candance W.

Secretary

> "Overall, Jotform provides a dependable and flexible solution for individuals and businesses looking to simplify form creation and improve their data management..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131042)

TP

Tarrin P.

President

> "It adds extra reconciliation work and can create awkward follow‑ups with customers as well."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131707)

ML

Mikayla L.

Board Member

> "We were also able to use our own logo and custom colors to ensure everything looks modern and matches our website perfectly."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7119925)

LC

Lance C.

Solution Architecht

> "Not designed for complicated questions or long answers, tricky to customize for unique polling methods."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7138792)

FJ

Francesca J.

Manager

> "Creating and customizing forms is straightforward, and managing responses is easy and organized. While some advanced features take a little time to figure out,..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7113328)

MS

Mathew S.

Director of Sales and Marketing

> "You start using it comfortably, and then suddenly you hit a limit on submissions or features, which can be a bit frustrating."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7134797)

PG

Patricia G.

Customer Service Lead

> "This is a tool that I utilise in order to operate our online feedback forms and check-in surveys which have greatly decreased manual data input in our front..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7112584)

AN

Amir N.

Controller

> "Notice some issues with the broken links for the attachments to the request froms from the various users."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7116842)

EM

Enathi M.

Admin Assistant

> "It can manage your your documents effectively and professionally, it's value for money is amazing and can support their customers with Data collection, mobile..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7016063)

ML

Mikayla L.

Board Member

> "Our account is a nonprofit account, and I couldn't change it, so I wasn't able to integrate payment in the form."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7119925)

FJ

Francesca J.

Manager

> "The drag-and-drop builder makes it simple to add fields, adjust layouts, and set up forms quickly without needing technical skills."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7113328)

BV

Barbara V.

Owner

> "The customer support response was slow when an order form did not show up in my inbox."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122670)

KB

KARI B.

MARKTING and ECOMMERCE MANAGER

> "The platform is incredibly intuitive, I was able to create my first form within minutes, and the customization options allow me to tailor each form to suit my..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7016000)

Evita G.

Database Manager

> "You have to double click into the form and if you are copying and pasting from a long paragraph you can take sections at a time and if dont copy the entire..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6876593)

MM

Muhammad M.

Trainer

> "I can easily create a form or poll quickly and share it with my audience, and I get a nicely formatted report"

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7144654)

PG

Patricia G.

Customer Service Lead

> "Those higher submission rates are high to the small business and the offline option is not very reliable with some complex widgets or slow connections."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7112584)

DR

DENNIS R.

Owner

> "Compared to other form builders, you get a lot of advanced features—like integrations, conditional logic, and payment processing—without feeling..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7130942)

CW

Caitlin W.

Spray tan artist, owner

> "The initial set-up and customization of my intake form was quite daunting."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7138335)

예찬 권.

Teacher of Information Science

> "Jotform allows even free users to create excellent and stable surveys. And it provides incredible scalability and options, more than anywhere else."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7016466)

MC

Mira C.

Coordinator

> "Im not tech savvy so it took a little bit for me to figure out the more advanced and technical aspects of designing and adding filters."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7136185)

TP

Tarrin P.

President

> "I especially appreciate that each transaction comes through with the description already allocated, which makes it much easier to categorize revenue and keep..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131707)

SR

Sandra R.

Founder

> "It limits organizations and creates a bottleneck in team flow, as only one person has the ability to edit and revise forms, unless you use a work around."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7006670)

AP

Alissa P.

OWNER

> "The ability to add images, videos, and different field types makes forms more professional and detailed."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7141524)

JM

Joe M.

Owner

> "At first, the form builder terrified me as a non-technical person - but using the tutorials / training videos and FAQ I figured out not only how to build forms..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6816390)

PS

Philipp S.

Member

> "Also there's lots of integration options like uploading your form output into a Google Sheet, which makes it possible to analyse data much more freely."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7021883)

BG

Brock G.

Digital Marketing Manager

> "Sometimes the upload in Jotform does not translate well into new from ,needs one to do some creative work to readjust titles or sections that didn't copy..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7017018)

SH

Shantoria H.

Owner

> "I love the customization options, templates, and how quickly I can build forms for my business."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122356)

RR

Reema R.

Regional Vp

> "Not able to integrate with gohighlevel, expensive monthly fee and inaccessible for small operators like me to pay annual "

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7107039)

AP

Amanda P.

HR Director

> "Creating forms was quick, even for more detailed processes, and the drag and drop builder made everything straightforward without needing technical knowledge."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7154578)

SB

Scarlett B.

Paralegal

> "Seems not to have the ability to read all the information inside a form and will leave blanks highlighted when that information is omitted."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7050867)

VR

Verified Reviewer

Training and Development Manager

> "Jotform is very good for creating forms to collect donations for a cause, subscriptions, invoices or just general collection of data."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7069956)

VR

Verified Reviewer

Owner

> "Sometimes the exporting is clunky and either does not export or the exported document does not match the format of the designed form"

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7017191)

VP

Valentin P.

Administration Manager

> "The form builder is intuitive, supports complex logic, and works well across devices, including offline scenarios."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7123595)

PP

Phineas P.

Program Assistant

> "The submission limits and form limits are a little tricky, but the pricing is too high on the paid versions for our purposes."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7078786)

AN

Amir N.

Controller

> "It helped in management of various manual reimbursement forms to electronically maintaining them on the cloud."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7116842)

MS

Max S.

opertation manager

> "Data analysis tools are not as strong as specialized analytics platforms"

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7134301)

VP

Valentin P.

Administration Manager

> "The integration with Google Workspace is a major advantage, enabling structured data collection and automation."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7123595)

VR

Verified Reviewer

Commercial Advisor

> "Not good for reviewing/editing form responses if serious consideration is required."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7121092)

FL

Frank L.

IT Director

> "It is a good tool overall, the submission and signature limits do get annoying on the licensing and you can see they use it to make people pay for higher tiers..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7162628)

JV

Jodie V.

Assistant

> "Jotform has limited free options but for a one person business it is too expensive to upgrade."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7124490)

AP

Amanda P.

HR Director

> "It made building and managing online forms simple and efficient, even for more complex workflows."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7154578)

BG

Beth G.

Curriculum designer

> "It doesn’t work well with Microsoft and most people use Microsoft workflows."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7176985)

Gabby W.

Founder

> "I like how flexible the platform is, with lots of templates and integrations that help automate tasks and collect information efficiently."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7156395)

JH

Jens H.

Owner and Head Coach

> "Forms sometimes look a bit too colorful or “rounded” in their design."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7144334)

CW

Candance W.

Secretary

> "Jotform also offers reliable integrations, allowing seamless data collection and organization."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131042)

AJ

Andrew J.

Analyst

> "While powerful, Jotform can feel cluttered at times—there are a lot of menus and settings, which can be confusing for new users."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7050912)

KB

KARI B.

MARKTING and ECOMMERCE MANAGER

> "Overall, JotForm is a powerful, flexible solution for anyone who needs to create professional forms and collect data efficiently, whether you're a business,..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7016000)

VR

Verified Reviewer

Office Manager

> "The storage limits are also not ideal, even on paid plans."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7126543)

Jennifer N.

Talent Acquisition

> "It’s been a practical and scalable solution for building an early-stage talent pipeline and supporting more organized internal processes"

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7127984)

JH

Jenny H.

Communications Manager

> "Not being able to download attachments via Zip."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7148424)

KS

Katherine S.

Law Clerk

> "So far we have been VERY impressed by the chat capabilities of the AI agent as well as it's processing/retention/analysis of the information provided on our..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7023616)

EG

Ed G.

Camp Director

> "Too many issues using other registration methods and too expensive."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7144445)

Zachariah B.

Date Entry

> "I find the use of Jotform greatly compliments the overall workflow of the team's preferred pipeline of adding additional information wherever it is needed."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7153943)

JA

Jo A.

Dog trainer pet care provider

> "What seemed like a random denial of use of a form for to limitations of my selected plan."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7145303)

VM

Venkata M.

Founding Member

> "Setup is fast, the interface doesn't overwhelm you, and it just gets out of your way and lets you build."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7130767)

MC

Mira C.

Coordinator

> "Im not tech savvy so it took a little bit for me to figure out the more advanced and technical aspects of designing and adding filters."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7136185)

JH

Jens H.

Owner and Head Coach

> "It has a “what you see is what you get” editor, so it really is foolproof."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7144334)

JH

Jens H.

Owner and Head Coach

> "Forms sometimes look a bit too colorful or “rounded” in their design."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7144334)

Jordan S.

Marketing Lead

> "Overall I find Jotform easy to use but with much depth in the widgets, AI integrations, and platform capabilities."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7109678)

AJ

Andrew J.

Analyst

> "While powerful, Jotform can feel cluttered at times—there are a lot of menus and settings, which can be confusing for new users."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7050912)

PT

Priya T.

Senior Data Analyst

> "It has a fantastic logic editor that allows you to fine-tune the presentation of questions, text boxes, and other elements."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___5081012)

KJ

Kimberli J.

Instructional Coach

> "Sharing across platforms is not friendly."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7113947)

Adenrewaju O.

CEO

> "It also integrates directly with my Hubspot CRM, which makes things easier."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7118924)

LV

Leah V.

Sr. Client Service Rep

> "More of an issue with Zapier integration, but thats 3rd party."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6608076)

PS

Pereira S.

Informatics Engineer

> "Jotform's robust integration capabilities makes it easy to connect it with tools in our tech ecosystem such as Google sheets and Dropbox."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6864708)

DP

Davide P.

Social Media Strategist

> "The possible integrations are not many and not easy to integrate"

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6128946)

AV

Andy V.

director

> "I also liked how well the integrations work — it saves a lot of time when you need to connect everything with other tools."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7044883)

VR

Verified Reviewer

Marketing Manager

> "Maybe the fact that it doesn't integrate natively with other tools."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___4273354)

AL

Amy L.

Sport coach

> "Spreadsheet integration makes my life so much easier."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7144460)

David D.

Artistic Director

> "I did not like the inability to run deep analytics and the inability to integrate with other tools was also hindering."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___3690571)

VB

Violet B.

Artist Representative

> "Jotform is easy to use, very convenient and offers several solutions for small business owners. "

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7130812)

CS

Colin S.

Web Directory

> "However, the interface feels somewhat clunky, and navigating certain features can be less intuitive than expected, with integrations occasionally lacking the..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6573740)

KM

Krystal M.

Chair

> "My experience was difficult as I was learning to navigate. But, now, I love using the templates to gather information."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7038469)

MO

Marina O.

Finance VP

> "The look and feel is a little overwhelming with many tabs and buttons."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7028765)

NW

Nicole W.

CEO

> "I found the platform was easy to use both from a creative standpoint, as well as a submission standpoint."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7134621)

Tess M.

Frontend Software Engineer

> "I think it's almost \*too\* easy to use, to the point that it doesn't even feel super intuitive."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6813943)

Zachariah L.

Director

> "The product is extremely straightforward to utilize and does what you can both expect it to do and somethings you wouldn't expect it to do."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7115466)

VR

Verified Reviewer

Director

> "The AI's learning curve is very slow and it needs some quick ML to cope up"

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6456578)

ES

Everett S.

Documentation Manager

> "As the Documentation Manager at Pacific Star Enterprises, Jotform has helped us quickly gather and manage customer data for our consumer team of 13."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7036234)

TP

Tarrin P.

President

> "It adds extra reconciliation work and can create awkward follow‑ups with customers as well."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131707)

VB

Victor B.

COO

> "It’s reliable, flexible, and helps streamline both customer-facing and internal business processes."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7140409)

Evita G.

Database Manager

> "You have to double click into the form and if you are copying and pasting from a long paragraph you can take sections at a time and if dont copy the entire..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6876593)

DN

DUNNA N.

Proprietor

> "It helps me manage customer information easily and improves my business process."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122332)

RL

Rosemarie L.

Event Coordinator

> "I never tried customer support so if its possible make a chat customer support."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7107760)

AB

Andrea B.

Director of Operations

> "We love how this platform helps us streamline the entire customer experience for our club membership."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122502)

NO

Naquia O.

Owner

> "Customer service is not helpful rarely respond."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7038468)

[View Reviews](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

VR

Verified Reviewer

IT Administrator

> "The survey designs are simple enough that everyone can understand what is going on. Despite that, the customizations are very tailored..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7127248)

VK

Vatsal K.

Software Engineer

> "It has a slow and frustrating experience at a lot of times which may discourage users from filling out the forms in its entirety."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7157945)

SD

Stacie D.

Sales Coordinator

> "Microsoft forms is a software that helps us in creating clean surveys and data collection forms."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7119698)

AC

Alliant C.

Support Manager

> "It shows poor capacity to monitor partial submissions and access incomplete submissions. And in big training we could not follow up..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6840179)

VR

Verified Reviewer

IT Administrator

> "Being able to directly link a form or survey to your account, or reference other accounts, really help when collecting data."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7127248)

EKF

ENAMUL KARIM F.

Engineering Team Lead

> "Conditional logic is still basic compared to other survey platforms, which restricts more advanced survey structures."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7050347)

MO

Michael O.

Communications Manager

> "It integrates well within the Microsoft ecosystem and works great for basic surveys, quizzes, and feedback collection."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7163918)

SC

Sam C.

Talent Lead

> "Reporting features feel basic, lacks deeper analytics or filtering without exporting data"

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7043071)

SD

Stacie D.

Sales Coordinator

> "As I have been using it for more than 3 years now and this software helped us in making sure that each response is collected and..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7119698)

SC

Sean C.

Marketer

> "I still don't know why Microsoft Forms is paid when Google Forms and all the others Forms are free."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7049495)

XL

Xiang L.

Director

> "Our compuany uses Microsoft 365, Microsoft Forms can be exported to Microsoft other applications, like Excel and SharePoint for review..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6701100)

AB

Aaron B.

CEO

> "The way you have to designate a Form to a personal account or a Team is a little goofy and can have some unintended consequences if..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6630153)

MK

Maria K.

Marketing student

> "The entire process of creating surveys for data collection is quite simple using Microsoft Forms, which with its pre-designed..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6581209)

JC

Jen C.

HR Advisor

> "Cannot generate complex data, what if rules limited, lack of AI generated functions like other real survey programs"

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6618904)

MH

Michael H.

Tech Coordinator

> "I’ve been a fan of using Microsoft Forms for department check ins, quick polls and even on event feedback. When I need quick opinions..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6825093)

IB

Ivan B.

Trainer and technical support

> "I don't like that I'm unable to fully customize the form to my preferences; instead, I'm limited by Microsoft's design constraints."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6559289)

LJ

Lyn J.

Senior Manager

> "What I liked most about Microsoft Forms is how simple it was to post polls to my team and collate the results."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7133529)

WB

Will B.

Co-Founder and Curtaor

> "Creating a survey is creative, but using Forms doesn’t feel that fun."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7073133)

RH

Rezaul H.

Supervisor Field Research

> "Response tracking in real-time allowed me to keep a close engagement and the automatic compilation of the data into Excel allowed easy..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6834811)

SB

Stuart B.

Marketing Manager

> "It is not easy finding when the survey is complete, or progress on how many people have completed the survey, without going into the..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6663664)

FT

Faith T.

CMO

> "I like that it integrates into our email so folks can complete with easy and I can integrate the form into an email message"

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7050415)

IR

Iain R.

principal engineer

> "Sometimes find the online portal for the forms can be difficult to find responses to forms."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6509314)

ME

Monica E.

Learning and development coordination

> "It is a versatile tool that helps to easily create a form, share it with people, collect responses and analyse them."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6654323)

XL

Xiang L.

Director

> "We tried to integrate it with other non Microsoft applications, but it did not work or work with low performance."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6701100)

MW

Meegan W.

Educator

> "It integrates seamlessly with other Microsoft 365 apps like Excel and Teams, enabling easy data analysis and sharing."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6530361)

VR

Verified Reviewer

Infrastructure Engineer

> "It's generally only useful for short surveys, it is also not backed up with normal 365 backup systems."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6682529)

JS

Jessica S.

Regulatory Affairs Specialist

> "I love that it also has a way to check how the form would look on both desktop and mobile platforms, as well as different layouts to..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6531432)

JJM

Jonel John M.

Social Media Manager

> "However, it lacks some advanced survey features and has basic reporting capabilities. While great for those in the Microsoft..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6344296)

JPN

Jean-Pierre N.

Instructional Design

> "I like its integration with MS 365 Apps, such as Teams, SharePoint, Word, and Excel."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7079782)

WD

Whitney D.

Ceo

> "However, the limited customization and advanced features might be a drawback for some users."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6541045)

NA

NOREDDINE A.

Senior Coordinator

> "MS Forms writes answers directly to Excel, which means I can assemble live-updating charts and pivot tables without any bother."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6837386)

CK

Cherish K.

Sales Executive

> "It's not easy to change the look and there are not as many question types as with some other poll tools."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6572113)

HMF

Hannah May F.

User researcher

> "It's also all helpfully integrated into the Microsoft 365 platform, meaning that no extra subscription is needed (this is a big..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6558930)

SE

Samuel E.

Database Administrator

> "Limited Customization: While easy to use, it lacks advanced design and customization options."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6548867)

Lauren S.

Administrative Associate

> "Microsoft Forms makes it easy for me to get consumer feedback and sign-ups for different events."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7077554)

ZS

Zarin S.

student

> "Microsoft Forms has limitations in advanced features and customization, lacking options for complex branching logic or question..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6383049)

WB

Will B.

Co-Founder and Curtaor

> "It can be useful for collection of opinions, preference or qualitative and quantitative data."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7073133)

DS

David S.

Customer Service Representative

> "Complex form setup is hard here and features are also limited."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6687360)

LP

Le P.

Project Manager

> "It spares me the downloading effort of the CSVs and spares me steps in the normal data analysis workflow."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6836308)

FT

Faith T.

CMO

> "I don't like that it is not easily customizable."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7050415)

LJ

Lyn J.

Senior Manager

> "My overall experience with Microsoft forms was very positive with each poll being easy to implement and easy to collate the data."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7133529)

DA

Dominique A.

Housing Specialist

> "The lack of integration with third party apps."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6538696)

PW

Parker W.

Teacher

> "I am also able to easily make a QR code so students can easily scan to find the form they need."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6493804)

JN

Joshua N.

Application Specialist

> "In addition, it still does not have e-signatures to this day resulting in us having to implement JotForm for specific forms that..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6366245)

CW

Carlos W.

Associate

> "Microsoft Forms enabled me to run feedback sessions and internal polls with my team in very little hassle."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6829291)

AP

Amitabh P.

Technical Support Engineer

> "Someitmes performance and loading issues."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6592047)

MB

Marko B.

Assistant Director

> "MS Forms are really easy to set up, and you not only get an excel file with the individual results, but get the overview of the..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6564937)

KH

Kimberley H.

Business Development Specialist

> "I don't like how the form isn't always easily moved to another platform."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6505213)

IM

Ilkin M.

Chief Medical Officer

> "With Microsoft Forms I can quickly create quizzes and feedback forms for internal or external use."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6820380)

Jessie H.

Member Services Specialist

> "A couple times I've experienced issues if I edit a form after responses are already coming in, but that's pretty minimal and it's only..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6066787)

AB

Aaron B.

Manufacturing Engineer

> "Putting standard info on the survey, that then many people fill to make a better, and faster asset inventory at my location."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6835525)

JG

Jeremy G.

Game Developer

> "The pricing structure of Forms is very frustrating."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6502548)

KL

Kristan L.

Architect

> "It offers the opportunity to make forms with a Microsoft 365, so comes for free if you have this platform."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6619795)

Ana Paula E.

Consultora Ambiental

> "It has some limitations such as advanced data analysis or CRM integrations and is not very customizable."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6025730)

WB

Will B.

Co-Founder and Curtaor

> "It is mostly reliable, easy enough to use and they have added some usability features such as duplicating questions and sections to..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7073133)

TP

Takeisha P.

IT Specialist

> "It seems like you have to constantly log in to see the results."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6627047)

TZ

Tiffani Z.

Ministry Director

> "Microsoft forms provide an easy way to create surveys, RSVPs, or sign-up. While the options for design are limited the ease of use and..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6548848)

RS

Rabemananjara S.

Communication officer

> "Not enough creative tools to page the forms and not enough tools to make in-depth investigation"

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6193017)

EKF

ENAMUL KARIM F.

Engineering Team Lead

> "Microsoft Forms is easy to use and allows me to create surveys quickly with a clean and intuitive interface."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7050347)

MH

Mahmoud H.

Field specialist

> "As with any software, if the forms are not designed well it makes some processes redundant and prone to error."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6477634)

VR

Verified Reviewer

IT Administrator

> "It is fun creating polls or surveys quick and easy."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7127248)

VR

Verified Reviewer

Business Intelligence Analyst

> "I don't like how limited the ability to customize the look of Microsoft Forms is."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6351725)

CK

Chad K.

Associate Pastor

> "I would recomment Microsoft forms to any company that is committed to the Microsoft software suite. But if you are looking to get..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6660714)

Nomthandazo D.

ARTIST

> "On certain phones if you have to upload a file it wont work and you have to use a laptop."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6448638)

MF

Mitch F.

HR

> "Exporting results for analysis is easy, using on different devices is easy and sharing the survey link, whether through QR or short..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6513348)

Dillon S.

Database Specialist

> "The more in-depth customization features offered by other programs are very lacking, especially in creating logic flows to allow for..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___4576877)

PF

Ping F.

Operations Analyst

> "Pretty simple and help to collect information in a convenient way."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7148629)

GA

Gabriel A.

staff accountant

> "The only setback I can think of right now is the cost of accesssing the internet to conduct the survey."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6011620)

Nazrin V.

Events management

> "Different links for viewing, editing and collaboration which enhances security features."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6876574)

JMA

Jose Manuel A.

Marketing Manager

> "The forms are not attractive as the ones created with typeform."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6088675)

VR

Verified Reviewer

Software Engineer

> "Easily integrates with 365 platform, and can access results from many different communication channels."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6639934)

KH

Kira H.

Operations Manager

> "That is the main issue."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6844633)

VR

Verified Reviewer

Mechanical Engineer

> "Overall, Microsoft Forms was easy to use and reliable for collecting feedback, though it lacked some advanced customisation options."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7046891)

RM

Robert M.

Sr. Full Stack Developer

> "The interface is a little bit difficult to navigate the first time"

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6208152)

AW

Adrian W.

Fleet Operative

> "Another great feature is the real time analytics and visual summaries witch gives useful info really fast."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6599215)

YL

Yi L.

Compositor

> "Doesn't really synergize with non microsoft options"

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6483946)

KT

Karis T.

Assistant Human Resources Officer

> "What i loved about Microsoft Forms that provides me templates for common types of forms and surveys, helping me to get started quickly..."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6050564)

KS

Karina S.

Analista

> "Lack of Advanced Question Types- Limited Integration Options- Data Export and Reporting Limitations-"

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___4893583)

VR

Verified Reviewer

Senior Frontend Engineer.

> "Password protection for survey forms is top on the list of what I have been most impressed with on Microsoft Forms."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6587785)

Ben L.

Instructor in Journalism

> "As mentioned, the forms you can make with this are currently not the most complex, and design options are likewise limited."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___4382319)

AE

Ashley E.

Administrative Coordinator

> "It's also easy to use and navigate."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___7026009)

RM

Robert M.

Sr. Full Stack Developer

> "The interface is a little bit difficult to navigate the first time"

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6208152)

MM

Mariia M.

Manager

> "Was good and convenient to navigate platform"

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6580793)

XL

Xiang L.

Director

> "We tried to integrate it with other non Microsoft applications, but it did not work or work with low performance."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6701100)

JS

Jodi S.

Coordinator

> "Very intuitive software that is very accessible for everyone to use."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6491450)

DA

Dominique A.

Housing Specialist

> "The lack of integration with third party apps."

[See full review](https://www.capterra.com/p/246649/Microsoft-Forms/#Capterra___6538696)

[View Reviews](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

## User interface

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)

4.67 (2,926)

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)

4.55 (330)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Jotform

Top features

37/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   Alerts/Notifications
-   Anonymous Feedback
-   API
-   Collaboration Tools
-   Customer Segmentation
-   Customizable Branding
-   Customizable Fields
-   Customizable Questions
-   Customizable Templates
-   Data Analysis Tools
-   Data Cleansing
-   Data Exporting
-   Data Import/Export
-   Data Security
-   Data Visualization
-   Decision Making
-   Drag & Drop
-   Dynamic Content
-   Email Management
-   Email Marketing
-   Email Reminders
-   Engagement Tracking
-   Feedback Management
-   Gamification
-   Generative AI
-   Interactive Content
-   Mobile Survey
-   Multi-Channel Distribution
-   Multi-Language
-   Multilingual Surveys
-   Multimedia Support
-   Multiple Question Types
-   NPS Survey Structure
-   Offline Response Collection
-   Online Polling
-   Phone Polling
-   Presentation Tools
-   Proactive Assistance
-   Pulse Surveys
-   Q&A Management
-   Question Branching
-   Question Library
-   Question Piping
-   Randomization
-   Real-Time Data

[See all features](https://www.capterra.com/p/158456/JotForm-4-0/#features)

Microsoft Forms

5/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   Alerts/Notifications
-   Anonymous Feedback
-   API
-   Collaboration Tools
-   Customer Segmentation
-   Customizable Branding
-   Customizable Fields
-   Customizable Questions
-   Customizable Templates
-   Data Analysis Tools
-   Data Cleansing
-   Data Exporting
-   Data Import/Export
-   Data Security
-   Data Visualization
-   Decision Making
-   Drag & Drop
-   Dynamic Content
-   Email Management
-   Email Marketing
-   Email Reminders
-   Engagement Tracking
-   Feedback Management
-   Gamification
-   Generative AI
-   Interactive Content
-   Mobile Survey
-   Multi-Channel Distribution
-   Multi-Language
-   Multilingual Surveys
-   Multimedia Support
-   Multiple Question Types
-   NPS Survey Structure
-   Offline Response Collection
-   Online Polling
-   Phone Polling
-   Presentation Tools
-   Proactive Assistance
-   Pulse Surveys
-   Q&A Management
-   Question Branching
-   Question Library
-   Question Piping
-   Randomization
-   Real-Time Data

[See all features](https://www.capterra.com/p/246649/Microsoft-Forms/#features)

### Recognition

Jotform is recognized as a top-rated tool in 2 Capterra Shortlist reports

Microsoft Forms is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

Jotform

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Microsoft Forms

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Jotform

-   By Jotform
-   Located in United States
-   Founded in 2006

Microsoft Forms

-   By Microsoft
-   Located in United States
-   Founded in 1975

## Popular Comparisons

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,926)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

vs

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/)

$39/month

Price

$29/month

4.6

Features

4.5

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/153140-158456/Connecteam-vs-JotForm-4-0)

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.55 (330)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

vs

[UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)[4.63 (1,781)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/)

Contact vendor for pricing

Price

$35/month

4.3

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/201674-246649/Enquetes-Maken-vs-Microsoft-Forms)

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,926)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

$39/month

Price

$7/month

4.6

Features

4.6

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/158456-247901/JotForm-4-0-vs-Google-Workspace)

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.55 (330)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

vs

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.68 (11,577)](https://www.capterra.com/p/176571/Google-Forms/reviews/)

Contact vendor for pricing

Price

$0

4.3

Features

4.4

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/176571-246649/Google-Forms-vs-Microsoft-Forms)

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,926)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

vs

[Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,492)](https://www.capterra.com/p/121506/Docusign/reviews/)

$39/month

Price

$15/month

4.6

Features

4.7

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/121506-158456/Docusign-vs-JotForm-4-0)

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.55 (330)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

vs

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,512)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

Contact vendor for pricing

Price

$30/month

4.3

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/246649-253516/Microsoft-Forms-vs-SurveyMonkey)

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,926)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

vs

[Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (979)](https://www.capterra.com/p/137289/Typeform/reviews/)

$39/month

Price

$39/month

4.6

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/137289-158456/Typeform-vs-JotForm-4-0)

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.55 (330)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

vs

[Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (979)](https://www.capterra.com/p/137289/Typeform/reviews/)

Contact vendor for pricing

Price

$39/month

4.3

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/137289-246649/Typeform-vs-Microsoft-Forms)

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,926)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

vs

[Wrike](https://www.capterra.com/p/76113/Wrike/)[4.37 (3,040)](https://www.capterra.com/p/76113/Wrike/reviews/)

$39/month

Price

$10/month

4.6

Features

4.3

4.7

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/76113-158456/Wrike-vs-JotForm-4-0)

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.55 (330)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

vs

[Wufoo](https://www.capterra.com/p/224990/Wufoo/)[4.40 (223)](https://www.capterra.com/p/224990/Wufoo/reviews/)

Contact vendor for pricing

Price

$19/month

4.3

Features

4.2

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/224990-246649/Wufoo-vs-Microsoft-Forms)

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,926)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

vs

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,512)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

$39/month

Price

$30/month

4.6

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/158456-253516/JotForm-4-0-vs-SurveyMonkey)

[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[4.55 (330)](https://www.capterra.com/p/246649/Microsoft-Forms/reviews/)

vs

[Formidable Forms](https://www.capterra.com/p/175482/Formidable-Forms/)[4.83 (115)](https://www.capterra.com/p/175482/Formidable-Forms/reviews/)

Contact vendor for pricing

Price

$79/year

4.3

Features

4.7

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/175482-246649/Formidable-Forms-vs-Microsoft-Forms)