# Compare Doxy.me vs Jane 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Doxy.me and Jane based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/158461-178984/Doxy-me-vs-Jane-App

---

# Doxy.me vs Jane Features and Cost Comparison

Last updated April 29th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Doxy.meJane2/4 selected

[Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.6 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/)

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.8 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/)

[## Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.6 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/)

Starting Price

$35.00/month

Value-for-Money

4.8

Functionality

4.6

Ease of Use

4.9

Customer Service

4.5

Reviews Sentiment

SG

SO

PA

Based on [1,226 reviews](#user-reviews)

Positive

1,153

Neutral

45

Negative

28

[## Jane](https://www.capterra.com/p/178984/Jane-App/)[4.8 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting Price

$54.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

Based on [507 reviews](#user-reviews)

Positive

489

Neutral

11

Negative

7

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 2,182 reviews from telemedicine software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

80%Fit

Missing features

Feature ratings

HIPAA Compliant

5.0

Two-Way Audio & Video

4.7

E-Prescribing

NA

Video Conferencing

4.6

Appointment Scheduling

4.5

74%Fit

Missing features

Feature ratings

HIPAA Compliant

4.9

Two-Way Audio & Video

4.1

E-Prescribing

NA

Video Conferencing

4.5

Appointment Scheduling

4.9

User satisfaction

User satisfaction

4.6

User reviews[1,226](https://www.capterra.com/p/158461/Doxy-me/reviews/)

Ease of use

4.9

Functionality

4.6

Value for money

4.8

Customer support

4.5

User satisfaction

4.8

User reviews[507](https://www.capterra.com/p/178984/Jane-App/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.7

Customer support

4.8

Price starts from

Price starts from

$35Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$54Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

All healthcare professionals

Best for

Jane is a practice management software that helps medical practice owners and healthcare businesses streamline their daily workflows.

## User reviews

Pros & cons

SG

Shea G.

Counselor

> "They're still my top choice as a telehealth counselor, between the security they provide, their cost, and the sheer..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___7134368)

AF

Andres F.

Psychiatric nurse practitioner

> "It would be nice if clients were able not to get our telehealth calls briefly interrupted by their phone calls...."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6693492)

SO

Sarah O.

Naturopathic Physician

> "I am so pleased to have this many features on the free version, I'm considering upgrading to a paid version as I..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6820180)

SK

Suanne K.

Director of Pediatrics

> "At first when the camera or microphone didn't work, I had no idea why and had to learn how to troubleshoot things..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___7068318)

PA

Pam A.

LCSW

> "I can manage my waiting room, send messages, the video is always stable."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6813894)

AS

Alicia S.

Owner, Occupational therapist

> "Ive enjoyed using it but I am unable to use it consistenly (with all clients) because of the tech issues mentioned..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___7130064)

CK

Cheri K.

CEO and Mental Health Therapist

> "Doxy.me has now become my main video option for clients and it is absolutely free!"

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6845047)

CK

Cheri K.

CEO and Mental Health Therapist

> "Okay, honestly, the worst thing I could say is that sometimes clients can hear themselves speak for the first 5..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6845047)

CK

Cheri K.

CEO and Mental Health Therapist

> "I love that my company name is in the static link I can give any clients."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6845047)

HS

Henry S.

psychololgist

> "It worked fine when we started, but when there was a problem (freezing, audio loss, making sessions frustrating and..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6449574)

CM

Carla M.

Licensed Counselor LCPC

> "Now my entire practice is virtual and it has allowed so much freedom to do my therapy session from anywhere."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6766058)

CW

Carrie W.

Licensed Professional Counselor

> "I believe that having to have an account and the meeting number nonsense gets in the way of things."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___7020397)

KY

KIM Y.

Physician

> "I can get on Doxy as easy on my phone on the road as I can on my laptop. "

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6839919)

JB

Janet B.

Psychotherapist

> "I have no complaints other than occasionally the meeting history gets lost when the call ends abruptly (internet..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6343190)

MS

Michael S.

Administrator

> "Overall, Doxy.me is a valuable, efficient, budget-friendly tool to effectively provide virtual service to our..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6546061)

CM

Claudia M.

Prescribing Psychologist

> "To many dropped calls and lag time in audio and visual communication."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6812186)

JB

Janel B.

Medical Doctor

> "I have not seen the need to add the one with more features as this works for my small volume, but my partner that..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6221564)

AD

Alyssa D.

Therapist

> "There were also some issues when connecting headphones or listening devices."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6680935)

JB

Janel B.

Medical Doctor

> "Great help to see the patient than just on the phone, helps keep infectious patients away from the well ones, also..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6221564)

SC

Shirita C.

Owner

> "Sometimes the video quality is poor, or it freezes up"

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6683187)

RM

Rhonda M.

Licensed Professional Counselor

> "I like the reliability, it is HIPPA compliant, easy for me and clients to sign on, and the time is recorded."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6748939)

CL

Chris L.

CEO

> "Audio connections are easily interrupted or disabled if the patient is using an outdated browser, has incoming..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6014179)

DJ

David J.

psychotherapist

> "Also, it's easy to add multiple participants, so it works great for meetings as well as therapy sessions."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6379865)

CW

Carrie W.

Licensed Professional Counselor

> "I have used Doxy since the pandemic (5 years) and cannot understand why medical providers would use something else."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___7020397)

PAR

Paul-André R.

Psychotherapist

> "The platform is HIPPA compliant and secure, I engage with clients all over the world."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6752797)

RJ

Rebekah J.

Clinician

> "Doxy had a known connectivity problem"

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6836291)

AD

Alyssa D.

Therapist

> "The platform can be utilized on any device without any major setup or difficulty."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6680935)

RJ

Ruth J.

LCSW

> "Sometimes the connection is not good. But, that is true for most internet connections."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6342941)

MP

Maggie P.

Counsellor

> "I am so glad I started using Doxy.me (for 2 years) it enhances the service I offer my clients."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6648720)

MT

Michael T.

Clinical Social Worker

> "Quality is not nearly the same. "

[See full review](https://www.capterra.com/p/158461/Doxy-me/#SoftwareAdvice___7022231)

BK

Barbara K.

Psychologist

> "Great platform for 1:1 consultations. "

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6828997)

SO

Sofia O.

Clinical Assistant

> "Also, I haven't been able to find a log of my past appointments that have been kept and those appointments where a..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6170945)

PE

Pam E.

Psychotherapist

> "It is HIPAA compliant and secure end to end."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6847129)

CC

Christina C.

Owner Counselor

> "less reliable when clients log on from cell phones- often disconnects, or freezes when they gat a phone call during..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6199227)

PK

Penny K.

Owner, President

> "I also like the waiting room aspect where I was able to load my own photos for the client's enjoyment while waiting."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6243378)

LB

Leslie B.

Clinical Psychotherapist

> "occasional probs with lagging of audio or "freezing" are unpleasant, but I have much less of these issues with..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6053374)

RL

Rebecca L.

Therapist

> "I did upgrade in order to have more services, but also to support keeping the platform available."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6393227)

CA

Cp A.

Physician

> "There are some issues with sound especially when the patients use Bluetooth devices. "

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___5012613)

JA

Joseph A.

Licensed Professional Clinical Counselor

> "issues, very reliable, Video feed improved, and added services."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6493502)

CB

Cherie B.

Psychologist

> "Connection issues can be frustrating when there are issues that seem unpredictable. But you figure out work arounds..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6199630)

CM

Claudia M.

Prescribing Psychologist

> "It is a HIPAA compliant telahealth site and it used to be very reliable."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6812186)

AV

Angelika V.

Trauma counselor

> "sometimes have issues with clients accidently turning off the camera or not having sound work."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4893589)

MS

Maria S.

Psychotherapist

> "Very easy to use."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___7098172)

JB

Janel B.

Medical Doctor

> "Occasionally if patient has poor internet will have patchy video. "

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6221564)

MO

Miss O.

Victim Advocate

> "It is an asset to my work as an Advocate for victims and survivors of domestic abuse."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6407950)

KB

Kelly B.

Owner/Therapist

> "Also, I'm not sure about the ability to add more than one person to the chat."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4993526)

RY

Rosalyn Y.

Psychotherapist

> "Thank you doxy - please continue to help us really small helpers who are helping those who can't afford any extra..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6579641)

JD

Judith D.

Marriage and Family Therapist

> "notification sound when sending a message in the chat feature, because I've noticed when I send a message, many..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#SoftwareAdvice___4778128)

EP

Elizabeth P.

Dietitian

> "I love that it was free, there was no downloads required, and that I had a waiting room"

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6767346)

AC

Alexa C.

Physiotherapist

> "I do not us ethe system much and only for 1:1 video consults so have no dislikes."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6033835)

MG

Micaela G.

Psychotherapist

> "Ease of use and cost as well as the upgrade feature for limited time frame"

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6317135)

HM

Helga M.

Mental Health Professional

> "I cannot share a screen like when using Zoom without paying a heavy price."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4936721)

SF

Stephen F.

Clinical Psychologist

> "Its operation is clearly described and easy to use by me and by my patients."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6841655)

AMM

Allandra-Marie M.

Psychotherapist

> "At times the audio and visuals can be glitchy"

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6201369)

RT

Rochelle T.

APRN-CNP, PMHNP

> "Great, very little issues, occasional disconnect but not sure if it's on the clients end or not."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6549423)

BR

Becky R.

Naturopath Homeopath

> "Sometimes it's difficult to figure out why there are connectivity issues for folks that aren't very internet savvy."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6062932)

CM

Claudia M.

Prescribing Psychologist

> "It was a good service, which I was happy to pay for but now I'm going to look for a different telahealth service."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6812186)

MR

Morgan R.

Patient

> "Technical issues, booting me out, lagging, glitching"

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6252645)

EP

Elizabeth P.

Dietitian

> "It was a really great way to start in HIPAA compliant telehealth"

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6767346)

LL

Lise L.

Registered Dietitian

> "at times connections is poor and call can be dropped."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6001020)

CM

Carla M.

Licensed Counselor LCPC

> "Reliability, user friendly, always evolving based on feedback and changes in the field, safe and secure, priced..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6766058)

ES

Erin S.

Occupational Therapist

> "At times clients have difficulty connecting their video."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6260271)

DH

Doreen H.

Psychiatric Nurse Practitioner

> "I was able to implement telehealth into my practice at the start of the pandemic in less than 24hrs thanks to..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4894634)

MA

Molly A.

Licensed Psychologist

> "Occasional glitches with the audio. "

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___5031253)

AW

Annelie W.

LCSW

> "I am thrilled with Doxy and feel it is more professional, protective, and secure than other platforms."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6552794)

SC

Seema C.

Licensed Mental Health Counselor

> "However, it can be because of slow network speed."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___5048913)

AS

Ashley S.

Psychotherapist

> "I can upgrade my account for 1 day when I need to see couples in 2 locations - it is very fast and easy."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___5046477)

KV

Kristen V.

LCSW

> "Sometimes if person has poor WiFi, phone service, or equipment there can be issues with sound or picture, skipping,..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___3581387)

AMM

Allandra-Marie M.

Psychotherapist

> "It's affordability continues to give clinicians like me a secure space to carry out our important work without..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6201369)

AA

Ann A.

Pastoral Counselor Spiritual Director

> "At times the connection on the clients end has been poor."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6235053)

PE

Pam E.

Psychotherapist

> "I guess ease of use is the main thing, and it's not expensive."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6847129)

NW

Nina W.

Lic. Professional Clinical Counselor

> "I would say that I had precovid bias about on line services for mental health counseling."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4955046)

RM

Robert M.

counsellor

> "this saves me from using a plethora of different apps, to maintain ease of use and confidentiality over different..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4879327)

JS

John S.

Physician

> "Some patients weren’t able to figure out how to get on the internet"

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6239426)

RJ

Ruth J.

LCSW

> "It is there when I need it and they are always willing to help with anything that is a problem."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6342941)

SG

Shelley G.

Physician

> "When using doxy on the cell phone, the calls drop or you lose audio when an incoming phone call comes in. "

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4765669)

AD

Alyssa D.

Therapist

> "I continued to use the platform for a long time due to the dependability."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6680935)

KO

Kamberlyn O.

Nurse Practitioner

> "Picture quality is poor on free version."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6135964)

LB

Leslie B.

Clinical Psychotherapist

> "The connivence, ease , confidentiality and options of this site works exceptionally well for me and for the..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6053374)

MH

Meghan H.

Therapist

> "I don't like that I can't use PRO features for free"

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6043927)

[View Reviews](https://www.capterra.com/p/158461/Doxy-me/reviews/)

CW

Claire W.

Counseling Therapist

> "The platform made scheduling, booking, and day-to-day navigation simple and efficient, which helped reduce administrative stress as a..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7117155)

RK

Robert K.

CEO and chiropractor

> "We ran into issues with keeping track of patients packages and getting them scheduled for re-exams on time."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7094452)

JS

June S.

Founder and Director

> "Jane is the only scheduling/payment/session notes software (and app) I've found that seems to 'get' that service practices in 2026 must be..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7132504)

Nicole L.

Physiotherapist

> "The biggest downside to working with Jane is the setting up of charting options."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7121521)

ZS

Zach S.

Doctor of Chiropractic, Owner

> "The integrations that Jane offers with other features like payments, faxing, and email newsletters has saved so much time and effort for..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6881247)

MP

Maurice P.

Owner

> "Some features aren't implemented well, and there is a lot of customization needed to make the service workable."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7032136)

GS

Gordie S.

Counsellor

> "The platform offers most everything I could need to help me run my business ethically and efficiently, and the team is fantastic to work..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7143153)

JS

Jesse S.

Clinical Director

> "It actually took our admin team a lot more work to handle bookings."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7120674)

LC

Lance C.

Solution Architect

> "Nice calendar view that allows you to book by appointment type or practitioner."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7138791)

VR

Verified Reviewer

Scribe specialist

> "Resolution took longer than expercted, repetition of troubleshooting steps frustated the users at times."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7011468)

Nicole L.

Physiotherapist

> "It is intuitive, well laid out, and still has most (if not all) the features needed for an EMR/scheduling/billing system without being too..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7121521)

KR

Karen R.

Consultant

> "Would be great if there was some way to alert the client they can only book 1 appointment at a time…or ag least caution them that they are..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6447057)

GS

Gordie S.

Counsellor

> "The platform makes admin and ethics much easier, so that I can focus on my clients and work-life balance."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7143153)

Kassidy K.

Chiropractor

> "Overall good it just couldn’t keep up with us after a certain weekly volume of patients."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7094070)

SM

Stacey M.

Counsellor

> "I use Jane for my counselling practice, it is an all-in-one platform that provides secure and confidential storage of information and..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6688422)

JC

John C.

Director of Curriculum and Administrations

> "These two things are more concerning for bookkeeping and administration, and do not really impact the end user."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7024483)

KV

Krishna V.

Mental Health Clinician

> "The scheduling and booking features work exceptionally well, and my clients have responded well to the interface."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7123304)

AP

Andrea P.

Social Worker, Psychotherapist

> "I just lost a staff member (and all her clients attached to her) because she was not able to create her own treatments and classes without..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6586114)

Leana Y.

Senior Product Owner

> "I like how it can notify me by both email and SMS, and how you can send confirmations to customers."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6820467)

EM

EMMA M.

Physio

> "no AI integration that I have to pay more if I want the add on for invoicing"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6674621)

JS

June S.

Founder and Director

> "I've been a subscriber for 24 hours, and already I've had outstanding experiences with one planned and one impromptu service call."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7132504)

CA

Claudia A.

Psychotherapist

> "That I cannot see the client's number in the chart that has all the info about the clients appointment."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6490213)

AD

Andrew D.

Client

> "That it generally works well and looks good, as long as you don't mind being forced to use Chrome when you don't want to, and work around..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6628677)

SH

Stefanie H.

Analyst

> "I have noticed that sometimes with Jane I don't get a confirmation email stating my appointment has been secured"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6516698)

CM

Collin M.

Owner

> "The interface of Jane is easy to use, it allows for our unique pricing model without issues."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7123914)

JB

Jackie B.

Licensed Massage Therapist

> "The only issue I have run into is that there is not yet a feature available where clients can book online and request add-ons to their..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4910461)

Crystal C.

Operator Manager

> "Happy to use this application as it works to support after hours bookings, and create reception efficiency within a business model."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6787471)

JT

Jacob T.

Physical Therapist

> "Not being able to connect to an external exercise programmer other than Physitrack"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6685866)

MH

Maggie H.

Clinic Administrator

> "They are constantly collecting and implementing feedback from providers and always pretty quick to get on the phone for support."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7133134)

LD

Laura D.

Registered Massage Therapist

> "Sadly, when choosing to start my own solo-business, I came to find out how expensive the service is. Although worth mentioning that the..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6166086)

RH

Ramona H.

Clinic coordinator

> "The best feature is the “shared templates”."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7079913)

MG

Myles G.

Owner

> "It doesn't easily accommodate taking retainers on an account."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6443337)

JB

Jacqui B.

Owner

> "Use it as a client and it is really easy to set up and manage appointments and scheduling."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7137421)

CD

Colleen D.

mental health counselor

> "It created a lot of problems that customer service wasn't able to fix."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6604040)

HS

Homa S.

Owner and Practitioner

> "I went through a few competitive EHR systems prior to using Jane and Jane excelled at all the common features and offered many more..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6517183)

DO

Damien O.

Physical therapist

> "Lack of integration with billing software."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6598376)

SL

Sydney L.

Lactation Consultant

> "I use Jane for my lactation consulting practice and I generally like it quite a bit."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7073286)

RD

Rakesh D.

Physiotherapist

> "They ask you to look at the video and set up whole clinic by youself which is recipe for errors and then you contact them to correct it."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4878360)

EH

Emma H.

Admin

> "Jane's customer support is the best of any software programs I've used within a business."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7128462)

JH

John H.

Physician

> "They just don't answer calls or return voicemails"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6620555)

VR

Verified Reviewer

Physical Therapist

> "So far it's been an amazing experience receiving my demo and I'm very excited to be re-joining Jane as a clinic owner to learn how the..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7133231)

CD

Colleen D.

mental health counselor

> "The site felt more complicated and less intuitive than other programs I have used."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6604040)

LG

Lucky G.

Director

> "Introducing new features continually to keep up with our needs."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7110845)

MEK

Mel Elizabeth K.

Owner

> "I find that my older family members sometimes have trouble with technology and this is no different."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6586816)

JC

John C.

Director of Curriculum and Administrations

> "We also appreciate the customer support and the consistent updates to the system, which include useful features."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7024483)

AG

Asha G.

RMT

> "I see 16pt per month in my practice, so do not qualify for the helper rate, but still can't justify the regular cost for that size of..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6142576)

SK

Signe K.

Therapist

> "Excellent service, a complete suite of practical business and administration tools for practitioners as well as an attractive interface..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6746410)

AR

Austin R.

DIrector

> "Some of the settings are cumbersome."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6798766)

Debbie C.

Counsellor

> "Each time I had a question they responded quickly, and even gave me a gift when I retired!"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7124617)

PC

Peggy C.

AA

> "which made me even more upset was you trying to escape your responsibility and was totally unacceptable. "

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6759614)

ZS

Zach S.

Doctor of Chiropractic, Owner

> "I absolutely love the online booking site and how easy it is for patients to schedule and management their appointment times and type."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6881247)

GD

Guillaume D.

Sales engineer

> "Secondly, the lack of API or even scheduling in reports prevents me from automating the simplest tasks like automatically exporting sales..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___3560457)

CM

Collin M.

Owner

> "The customer service is what really takes them to the next level."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7123914)

TK

Taylor K.

Power Engineer

> "The search engine isn't the most user friendly."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6579172)

LS

Lauren S.

Psychologist

> "I appreciate that they have direct billing functionality and online booking."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6822964)

SS

Shantelle S.

Psychologist

> "The new video opening in a browser has caused problems for me and several clients."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6081635)

DC

David C.

Owner

> "As a single person small clinic, Jane automates as much as possible as well as allowing simple online booking."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6712617)

JH

Jennifer H.

Nutritionist

> "Too expensive for a single practitioner."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6629672)

RH

Ramona H.

Clinic coordinator

> "It makes managing a busy clinic easier."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7079913)

AG

Ashley G.

Owner/Athletic Therapist

> "It doesn't make us question if Jane is worth it, it doesn't make us look for other systems instead, it doesn't make us look at our budget..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___3829213)

SS

Stephanie S.

Registered Psychotherapist

> "That it helps me in all areas to serve my clients and myself. But mostly the customer service alongside the guide to refer to is..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6414020)

KG

Kevin G.

Founder and Clinical Director, Registered Psychotherapist

> "The lack of a secure messaging tool is a big hole in the product and one that I am surprised has not been fixed yet."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4830643)

NA

Neudis A.

Registered Psychotherapist

> "Offers lots of features, keeps me organice and my team on the same page and processing."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6656883)

KB

Kate B.

CEO

> "I also cannot believe there is not app to access the calendar from a mobile device."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___5002008)

ZS

Zach S.

Doctor of Chiropractic, Owner

> "We have streamlined so many processes and saved money by having our EHR and CRM all in one."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6881247)

AT

Andrew T.

Chiropractor

> "There is a lot to customize but a few really annoying things that you can’t customize."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4942429)

ZS

Zach S.

Doctor of Chiropractic, Owner

> "All this for a very reasonable monthly fee based on the number of providers at the clinic!"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6881247)

MS

Michelle S.

Owner

> "Not able to share packages with family members Patient do not have the option of confirming their appointment on the text reminder"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4444311)

CM

Collin M.

Owner

> "Excellent, we tried PTEverywhere and switched back because Jane app was that much better."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7123914)

SL

Sierra L.

Chiropractic physician

> "I don't even use the charting system unfortunately."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4866903)

Kassidy K.

Chiropractor

> "Can do most basic functions that you need and easy to implement quickly!"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7094070)

VG

Valerie G.

Physical Therapist

> "The cost is a little high when you're starting a business"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6292804)

RK

Ross K.

Owner

> "Simple to use for our cash practice and I especially like the template library to see examples of what other practitioners are doing for..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6663281)

TL

Tanya L.

Owner and Acupuncturist

> "Always double check the software cannot be trusted in the financial area."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6299579)

RM

Rachael M.

Registered Dietitian

> "The advanced functionality allowed for customization making it adaptable for my practice as well as use amongst different practitioners on..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6271470)

SB

Shawna B.

Doctor of Chiropractic

> "Patient notes take a lot longer than desired, Membership aren’t exactly able to function the way I need them to for my practice model."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4468706)

CW

Claire W.

Counseling Therapist

> "The interface is user-friendly and easy to learn, even for those new to EHR systems."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7117155)

MH

Mathew H.

Marketing Consultant

> "Personally becuase i'm not an industry expert I had a hard time wrapping my brain around the HIPPA compliance piece on what information is..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4046453)

HS

Homa S.

Owner and Practitioner

> "Patients always complimented the interface with the reminders, receipts, scheduling, etc. "

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6517183)

EK

Elena K.

Student

> "There's a learning curve to it and it can be a bit hard to use at first."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6058978)

[View Reviews](https://www.capterra.com/p/178984/Jane-App/reviews/)

## User interface

[Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)

4.60 (1,226)

4.79 (507)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Doxy.me

29/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Appointment Scheduling
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Chat/Messaging
-   Claims Management
-   Client Portal
-   Communication Management
-   Compliance Management
-   Confirmations/Reminders
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Document Management
-   Document Storage
-   Electronic Payments
-   Email Reminders
-   E-Prescribing
-   File Sharing
-   For Medical Purposes
-   Generative AI
-   HIPAA Compliant
-   Live Chat
-   Medical Billing
-   Mobile Access
-   Mobile Alerts
-   Monitoring
-   Multi-Location
-   Multi-Provider Practice
-   One-to-One Messaging
-   Online Forms
-   Payment Processing
-   Practice Management
-   Records Management
-   Reminders
-   Remote Treatment Planning
-   Reporting & Statistics
-   Scheduling
-   Secure Data Storage
-   Self Service Portal
-   Softphone
-   Surveys & Feedback
-   Third-Party Integrations
-   Two-Way Audio & Video
-   Video Conferencing

[See all features](https://www.capterra.com/p/158461/Doxy-me/#features)

Jane

Top features

40/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Appointment Scheduling
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Chat/Messaging
-   Claims Management
-   Client Portal
-   Communication Management
-   Compliance Management
-   Confirmations/Reminders
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Document Management
-   Document Storage
-   Electronic Payments
-   Email Reminders
-   E-Prescribing
-   File Sharing
-   For Medical Purposes
-   Generative AI
-   HIPAA Compliant
-   Live Chat
-   Medical Billing
-   Mobile Access
-   Mobile Alerts
-   Monitoring
-   Multi-Location
-   Multi-Provider Practice
-   One-to-One Messaging
-   Online Forms
-   Payment Processing
-   Practice Management
-   Records Management
-   Reminders
-   Remote Treatment Planning
-   Reporting & Statistics
-   Scheduling
-   Secure Data Storage
-   Self Service Portal
-   Softphone
-   Surveys & Feedback
-   Third-Party Integrations
-   Two-Way Audio & Video
-   Video Conferencing

[See all features](https://www.capterra.com/p/178984/Jane-App/#features)

### Recognition

Doxy.me is recognized as a top-rated tool in 5 Capterra Shortlist reports

Best Value TelemedicineSoftware (2026) 

Best Value TelemedicineSoftware (2025) 

Best Value TelemedicineSoftware (2024) 

Best Value TelemedicineSoftware (2023) 

Best Value TelemedicineSoftware (2022) 

Jane is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Doxy.me

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Jane

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Doxy.me

-   By Doxy.me
-   Located in United States
-   Founded in 2014

Jane

-   By Jane Software
-   Located in Canada
-   Founded in 2014

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3.8

4.9

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/98735-158461/athenaOne-vs-Doxy-me)

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/)

vs

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,745)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

$54/month

Price

$20/month

4.6

Features

4.7

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/178984-191978/Jane-App-vs-Acuity-Scheduling)

[Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.60 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/)

vs

[Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/)

$35/month

Price

Contact vendor for pricing

4.6

Features

3.8

4.9

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/129169-158461/Tebra-vs-Doxy-me)

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/)

vs

[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.79 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

$54/month

Price

$28/month

4.6

Features

4.7

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/174830-178984/GlossGenius-vs-Jane-App)