# Compare Doxy.me vs Teladoc Health 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Doxy.me and Teladoc Health based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/158461-190055/Doxy-me-vs-Teladoc

---

# Doxy.me vs Teladoc Health Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Doxy.meTeladoc Health2/4 selected

[Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.6 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/)

[Teladoc Health](https://www.capterra.com/p/190055/Teladoc/)[2.5 (90)](https://www.capterra.com/p/190055/Teladoc/reviews/)

[## Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.6 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/)

Starting Price

$35.00/month

Value-for-Money

4.8

Functionality

4.6

Ease of Use

4.9

Customer Service

4.5

Reviews Sentiment

SG

SO

PA

Based on [1,226 reviews](#user-reviews)

Positive

1,153

Neutral

45

Negative

28

[## Teladoc Health](https://www.capterra.com/p/190055/Teladoc/)[2.5 (90)](https://www.capterra.com/p/190055/Teladoc/reviews/)

Starting Price

Contact vendor

Value-for-Money

2.3

Functionality

2.7

Ease of Use

2.9

Customer Service

2.4

Reviews Sentiment

Based on [90 reviews](#user-reviews)

Positive

34

Neutral

2

Negative

54

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

### Zanda

4.6 (204)

* * *

Starting Price

$19.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

96%

of reviewers  
rated it above 4 stars

* * *

### ModMed

4.4 (365)

* * *

Starting Price

Contact vendor for pricing

Free Trial

Free Version

* * *

User rating

88%

of reviewers  
rated it above 4 stars

* * *

### SimplePractice

4.6 (2,827)

* * *

Starting Price

$49.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

94%

of reviewers  
rated it above 4 stars

* * *

Highest Rated

### Practice Better

4.8 (96)

* * *

Starting Price

$35.00

Other,Per Month

Free Trial

Free Version

* * *

User rating

97%

of reviewers  
rated it above 4 stars

* * *

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 2,182 reviews from telemedicine software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

80%Fit

Missing features

Feature ratings

HIPAA Compliant

5.0

Two-Way Audio & Video

4.7

E-Prescribing

NA

Video Conferencing

4.6

Appointment Scheduling

4.5

68%Fit

Feature ratings

HIPAA Compliant

3.6

Two-Way Audio & Video

3.5

E-Prescribing

3.3

Video Conferencing

3.0

Appointment Scheduling

3.1

User satisfaction

User satisfaction

4.6

User reviews[1,226](https://www.capterra.com/p/158461/Doxy-me/reviews/)

Ease of use

4.9

Functionality

4.6

Value for money

4.8

Customer support

4.5

User satisfaction

2.5

User reviews[90](https://www.capterra.com/p/190055/Teladoc/reviews/)

Ease of use

2.9

Functionality

2.7

Value for money

2.3

Customer support

2.4

Price starts from

Price starts from

$35Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

All healthcare professionals

Best for

Teladoc provides a platform for healthcare professionals across all specialties, including physicians, dermatologists, dietitians, behavioral health, to connect with patients via phone, video, or app.

## User reviews

Pros & cons

SG

Shea G.

Counselor

> "They're still my top choice as a telehealth counselor, between the security they provide, their cost, and the sheer..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___7134368)

AF

Andres F.

Psychiatric nurse practitioner

> "It would be nice if clients were able not to get our telehealth calls briefly interrupted by their phone calls...."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6693492)

SO

Sarah O.

Naturopathic Physician

> "I am so pleased to have this many features on the free version, I'm considering upgrading to a paid version as I..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6820180)

SK

Suanne K.

Director of Pediatrics

> "At first when the camera or microphone didn't work, I had no idea why and had to learn how to troubleshoot things..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___7068318)

PA

Pam A.

LCSW

> "I can manage my waiting room, send messages, the video is always stable."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6813894)

AS

Alicia S.

Owner, Occupational therapist

> "Ive enjoyed using it but I am unable to use it consistenly (with all clients) because of the tech issues mentioned..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___7130064)

CK

Cheri K.

CEO and Mental Health Therapist

> "Doxy.me has now become my main video option for clients and it is absolutely free!"

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6845047)

CK

Cheri K.

CEO and Mental Health Therapist

> "Okay, honestly, the worst thing I could say is that sometimes clients can hear themselves speak for the first 5..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6845047)

CK

Cheri K.

CEO and Mental Health Therapist

> "I love that my company name is in the static link I can give any clients."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6845047)

HS

Henry S.

psychololgist

> "It worked fine when we started, but when there was a problem (freezing, audio loss, making sessions frustrating and..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6449574)

CM

Carla M.

Licensed Counselor LCPC

> "Now my entire practice is virtual and it has allowed so much freedom to do my therapy session from anywhere."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6766058)

CW

Carrie W.

Licensed Professional Counselor

> "I believe that having to have an account and the meeting number nonsense gets in the way of things."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___7020397)

KY

KIM Y.

Physician

> "I can get on Doxy as easy on my phone on the road as I can on my laptop. "

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6839919)

JB

Janet B.

Psychotherapist

> "I have no complaints other than occasionally the meeting history gets lost when the call ends abruptly (internet..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6343190)

MS

Michael S.

Administrator

> "Overall, Doxy.me is a valuable, efficient, budget-friendly tool to effectively provide virtual service to our..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6546061)

CM

Claudia M.

Prescribing Psychologist

> "To many dropped calls and lag time in audio and visual communication."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6812186)

JB

Janel B.

Medical Doctor

> "I have not seen the need to add the one with more features as this works for my small volume, but my partner that..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6221564)

AD

Alyssa D.

Therapist

> "There were also some issues when connecting headphones or listening devices."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6680935)

JB

Janel B.

Medical Doctor

> "Great help to see the patient than just on the phone, helps keep infectious patients away from the well ones, also..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6221564)

SC

Shirita C.

Owner

> "Sometimes the video quality is poor, or it freezes up"

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6683187)

RM

Rhonda M.

Licensed Professional Counselor

> "I like the reliability, it is HIPPA compliant, easy for me and clients to sign on, and the time is recorded."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6748939)

CL

Chris L.

CEO

> "Audio connections are easily interrupted or disabled if the patient is using an outdated browser, has incoming..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6014179)

DJ

David J.

psychotherapist

> "Also, it's easy to add multiple participants, so it works great for meetings as well as therapy sessions."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6379865)

CW

Carrie W.

Licensed Professional Counselor

> "I have used Doxy since the pandemic (5 years) and cannot understand why medical providers would use something else."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___7020397)

PAR

Paul-André R.

Psychotherapist

> "The platform is HIPPA compliant and secure, I engage with clients all over the world."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6752797)

RJ

Rebekah J.

Clinician

> "Doxy had a known connectivity problem"

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6836291)

AD

Alyssa D.

Therapist

> "The platform can be utilized on any device without any major setup or difficulty."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6680935)

RJ

Ruth J.

LCSW

> "Sometimes the connection is not good. But, that is true for most internet connections."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6342941)

MP

Maggie P.

Counsellor

> "I am so glad I started using Doxy.me (for 2 years) it enhances the service I offer my clients."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6648720)

MT

Michael T.

Clinical Social Worker

> "Quality is not nearly the same. "

[See full review](https://www.capterra.com/p/158461/Doxy-me/#SoftwareAdvice___7022231)

BK

Barbara K.

Psychologist

> "Great platform for 1:1 consultations. "

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6828997)

SO

Sofia O.

Clinical Assistant

> "Also, I haven't been able to find a log of my past appointments that have been kept and those appointments where a..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6170945)

PE

Pam E.

Psychotherapist

> "It is HIPAA compliant and secure end to end."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6847129)

CC

Christina C.

Owner Counselor

> "less reliable when clients log on from cell phones- often disconnects, or freezes when they gat a phone call during..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6199227)

PK

Penny K.

Owner, President

> "I also like the waiting room aspect where I was able to load my own photos for the client's enjoyment while waiting."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6243378)

LB

Leslie B.

Clinical Psychotherapist

> "occasional probs with lagging of audio or "freezing" are unpleasant, but I have much less of these issues with..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6053374)

RL

Rebecca L.

Therapist

> "I did upgrade in order to have more services, but also to support keeping the platform available."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6393227)

CA

Cp A.

Physician

> "There are some issues with sound especially when the patients use Bluetooth devices. "

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___5012613)

JA

Joseph A.

Licensed Professional Clinical Counselor

> "issues, very reliable, Video feed improved, and added services."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6493502)

CB

Cherie B.

Psychologist

> "Connection issues can be frustrating when there are issues that seem unpredictable. But you figure out work arounds..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6199630)

CM

Claudia M.

Prescribing Psychologist

> "It is a HIPAA compliant telahealth site and it used to be very reliable."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6812186)

AV

Angelika V.

Trauma counselor

> "sometimes have issues with clients accidently turning off the camera or not having sound work."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4893589)

MS

Maria S.

Psychotherapist

> "Very easy to use."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___7098172)

JB

Janel B.

Medical Doctor

> "Occasionally if patient has poor internet will have patchy video. "

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6221564)

MO

Miss O.

Victim Advocate

> "It is an asset to my work as an Advocate for victims and survivors of domestic abuse."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6407950)

KB

Kelly B.

Owner/Therapist

> "Also, I'm not sure about the ability to add more than one person to the chat."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4993526)

RY

Rosalyn Y.

Psychotherapist

> "Thank you doxy - please continue to help us really small helpers who are helping those who can't afford any extra..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6579641)

JD

Judith D.

Marriage and Family Therapist

> "notification sound when sending a message in the chat feature, because I've noticed when I send a message, many..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#SoftwareAdvice___4778128)

EP

Elizabeth P.

Dietitian

> "I love that it was free, there was no downloads required, and that I had a waiting room"

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6767346)

AC

Alexa C.

Physiotherapist

> "I do not us ethe system much and only for 1:1 video consults so have no dislikes."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6033835)

MG

Micaela G.

Psychotherapist

> "Ease of use and cost as well as the upgrade feature for limited time frame"

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6317135)

HM

Helga M.

Mental Health Professional

> "I cannot share a screen like when using Zoom without paying a heavy price."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4936721)

SF

Stephen F.

Clinical Psychologist

> "Its operation is clearly described and easy to use by me and by my patients."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6841655)

AMM

Allandra-Marie M.

Psychotherapist

> "At times the audio and visuals can be glitchy"

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6201369)

RT

Rochelle T.

APRN-CNP, PMHNP

> "Great, very little issues, occasional disconnect but not sure if it's on the clients end or not."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6549423)

BR

Becky R.

Naturopath Homeopath

> "Sometimes it's difficult to figure out why there are connectivity issues for folks that aren't very internet savvy."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6062932)

CM

Claudia M.

Prescribing Psychologist

> "It was a good service, which I was happy to pay for but now I'm going to look for a different telahealth service."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6812186)

MR

Morgan R.

Patient

> "Technical issues, booting me out, lagging, glitching"

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6252645)

EP

Elizabeth P.

Dietitian

> "It was a really great way to start in HIPAA compliant telehealth"

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6767346)

LL

Lise L.

Registered Dietitian

> "at times connections is poor and call can be dropped."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6001020)

CM

Carla M.

Licensed Counselor LCPC

> "Reliability, user friendly, always evolving based on feedback and changes in the field, safe and secure, priced..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6766058)

ES

Erin S.

Occupational Therapist

> "At times clients have difficulty connecting their video."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6260271)

DH

Doreen H.

Psychiatric Nurse Practitioner

> "I was able to implement telehealth into my practice at the start of the pandemic in less than 24hrs thanks to..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4894634)

MA

Molly A.

Licensed Psychologist

> "Occasional glitches with the audio. "

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___5031253)

AW

Annelie W.

LCSW

> "I am thrilled with Doxy and feel it is more professional, protective, and secure than other platforms."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6552794)

SC

Seema C.

Licensed Mental Health Counselor

> "However, it can be because of slow network speed."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___5048913)

AS

Ashley S.

Psychotherapist

> "I can upgrade my account for 1 day when I need to see couples in 2 locations - it is very fast and easy."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___5046477)

KV

Kristen V.

LCSW

> "Sometimes if person has poor WiFi, phone service, or equipment there can be issues with sound or picture, skipping,..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___3581387)

AMM

Allandra-Marie M.

Psychotherapist

> "It's affordability continues to give clinicians like me a secure space to carry out our important work without..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6201369)

AA

Ann A.

Pastoral Counselor Spiritual Director

> "At times the connection on the clients end has been poor."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6235053)

PE

Pam E.

Psychotherapist

> "I guess ease of use is the main thing, and it's not expensive."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6847129)

NW

Nina W.

Lic. Professional Clinical Counselor

> "I would say that I had precovid bias about on line services for mental health counseling."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4955046)

RM

Robert M.

counsellor

> "this saves me from using a plethora of different apps, to maintain ease of use and confidentiality over different..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4879327)

JS

John S.

Physician

> "Some patients weren’t able to figure out how to get on the internet"

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6239426)

RJ

Ruth J.

LCSW

> "It is there when I need it and they are always willing to help with anything that is a problem."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6342941)

SG

Shelley G.

Physician

> "When using doxy on the cell phone, the calls drop or you lose audio when an incoming phone call comes in. "

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4765669)

AD

Alyssa D.

Therapist

> "I continued to use the platform for a long time due to the dependability."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6680935)

KO

Kamberlyn O.

Nurse Practitioner

> "Picture quality is poor on free version."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6135964)

LB

Leslie B.

Clinical Psychotherapist

> "The connivence, ease , confidentiality and options of this site works exceptionally well for me and for the..."

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6053374)

MH

Meghan H.

Therapist

> "I don't like that I can't use PRO features for free"

[See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6043927)

[View Reviews](https://www.capterra.com/p/158461/Doxy-me/reviews/)

SM

Scott M.

Partner

> "I think Teladoc is a great service if you have a questions for a Doc or traveling and need basic prescriptions."

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___7044520)

AG

Alexis G.

Business Owner

> "No one ever contacted me. When I followed up again, my requests to either reopen the case with the doctor to get..."

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___7021165)

JM

Joery M.

HR Assistant

> "Overall, it can be a useful tool for employees if implemented correctly by leadership."

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___7027920)

AG

Alexis G.

Business Owner

> "In the end, I paid $89 and never had the chance to get a meaningful medical opinion, and the Customer Service..."

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___7021165)

BC

Brenda C.

Office Manager

> "Makes it easier to see patients without needing an office and all the extra staff"

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___6744389)

JM

Joery M.

HR Assistant

> "Inconsistent quality of care depending on the provider and low record management."

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___7027920)

LS

Loreyda S.

Manager

> "They make it really simple and you can book an appt the same day"

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___7033049)

VR

Verified Reviewer

Manager

> "He says viral infection we asked that a antibiotic be prescribed for sore throat. "

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___6870707)

MA

Mustapha A.

MBBS Student

> "It is wonderful for dermatology, general medical consultations, and mental health support."

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___6765666)

MA

Mustapha A.

MBBS Student

> "One drawback is the limit of available services based on your area."

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___6765666)

DS

Donna S.

Employee

> "The providers, if you can get to one, have been good, so far (medical & mental health)"

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___6481636)

IH

Ivy H.

Owner

> "Sometimes the app does not work properly and causes challenges to use the app"

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___6652774)

SM

Scott M.

Partner

> "Easy to use and Doc cals you within an hour."

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___7044520)

AM

Allyson M.

Sr.Merch.Pres.Specialist

> "Took an hour to make an appointment bc their system wouldn’t work. "

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___6434309)

VR

Verified Reviewer

Overnight Supervisor

> "Call on doc helped me with what i actually needed instead."

[See full review](https://www.capterra.com/p/190055/Teladoc/#GetApp___6166268)

AM

Allyson M.

Sr.Merch.Pres.Specialist

> "I question if I actually spoke to a doctor since she lied about treatment I’ve been given twice in the past..."

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___6434309)

VR

Verified Reviewer

Overnight Supervisor

> "The first customer service rep I spoke to was very kind and understanding"

[See full review](https://www.capterra.com/p/190055/Teladoc/#GetApp___6166268)

VR

Verified Reviewer

Manager

> "sensitive content hidden\] this doctor does not listen to you and should not provide care to anyone"

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___6870707)

BBS

Brother Bernard S.

RC Monk, Clinical Psychologist, Doctor of Natural Medicine

> "Also, they offer good online training for beginning providers."

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___4061891)

DS

Donna S.

Employee

> "They always blame internal glitches on provider."

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___6481636)

LR

Loren R.

CFO

> "Teledoc is a perfect solution for the times when you're not feeling well but do not necessarily need to visit a..."

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___2997599)

JH

Jeremy H.

Student

> "The doctor said she couldn't prescribe a medication for the first time over Teladoc."

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___6431550)

BBS

Brother Bernard S.

RC Monk, Clinical Psychologist, Doctor of Natural Medicine

> "I've learned how to use Teladoc better. "

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___4061891)

LS

Loreyda S.

Manager

> "Horrible I will not recommened."

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___7033049)

RG

Ricardo G.

Self Employed

> "Was able to secure appointment and actually meet the doctor within 10 to 15 minutes."

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___3499128)

CG

Cambria G.

Marketing

> "I ended up going to my GP in person and found out I had walking pneumonia. "

[See full review](https://www.capterra.com/p/190055/Teladoc/#GetApp___5025502)

AR

Angela R.

Teacher

> "Logging in is a breeze, and, if needed, a prescription can easily be issued."

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___2978297)

VR

Verified Reviewer

asdaw

> "I basically paid $75 for " Unfortunately, this would need an in-person appointment that you have to pay for..."

[See full review](https://www.capterra.com/p/190055/Teladoc/#GetApp___4740990)

AR

Angela R.

Teacher

> "I am able to communicate with my doctor or nurse practitioner without any problems."

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___2978297)

CG

Cambria G.

Marketing

> "She was condescending and I later found out she never actually submitted my feedback. "

[See full review](https://www.capterra.com/p/190055/Teladoc/#GetApp___5025502)

MN

Mike N.

VP of GSD

> "Very favorable in fairness now, one time where tech can save time when used correctly and efficently"

[See full review](https://www.capterra.com/p/190055/Teladoc/#SoftwareAdvice___3313478)

BBS

Brother Bernard S.

RC Monk, Clinical Psychologist, Doctor of Natural Medicine

> "Thus, provider pay is lower than the other platforms I use which pay by educational and clinical background of..."

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___4061891)

AR

Angela R.

Teacher

> "I really like the quality of the sound and video too."

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___2978297)

VR

Verified Reviewer

Real Estate Developer

> "The doctors was so super unconcerned & didn't listen and the diagnosis was totally off He never took time to..."

[See full review](https://www.capterra.com/p/190055/Teladoc/#GetApp___3541293)

JW

Joy W.

Special Projects Coordinator

> "Teladoc was a benefit of my insurance plan. "

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___2963345)

JW

Jessica W.

Marketing

> "What a joke and a scam. When I commented on their Facebook wall (they have it locked down to where you can’t..."

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___3304558)

Ky'Essence C.

Platform Advisory Analyst

> "Easy to schedule appointments and very professional doctors."

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___3030396)

JF

James F.

Business owner truck driver

> "Not true 8 hours of phone calls and can not get the needed info of procedure code and description because when..."

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___3134514)

VF

Vernie F.

Locksmith

> "The last service I received was the best teladoc experience I have had."

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___3157863)

VR

Verified Reviewer

Overnight Supervisor

> "Terrible and useless service."

[See full review](https://www.capterra.com/p/190055/Teladoc/#GetApp___6166268)

CT

Cedric T.

Medicinal Chemist

> "Easy to use, can see a "physician" quickly."

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___2881443)

TH

Tom H.

Government

> "They have no way to filter doctors in this area, so you get assigned random doctors that are conservative and..."

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___3333464)

AR

Angela R.

Teacher

> "I love how easy it is to use."

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___2978297)

NM

Nicole M.

Student

> "The phone app is unusable garbage that will kick you from your account if you're inactive for too long (and..."

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___3043891)

LW

Lisa W.

Agent

> "BEST customer service EVER!!"

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___3360493)

JF

Jennifer F.

eCommerce Content Specialist

> "No captions and hard to understand accent voices."

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___3963962)

BM

Brian M.

Lead Moron

> "I like money and patients give me money for the headaches we provide."

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___2769555)

JW

Jessica W.

Marketing

> "Unable to send a message direct to the provider either via the app or the desktop (but they can send messages to..."

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___3304558)

VR

Verified Reviewer

Teacher

> "From downloading the app to my first doctor visit was everything was simple and FAST. And of course, accurate."

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___2745401)

John B.

President

> "Customer service, provider access is extremely limited"

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___4641905)

Scott R.

Director of Content

> "No problems whatsoever and actually save time and money by not having to leave home to visit with my doctors"

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___2778609)

LW

Lisa W.

Agent

> "The only thing I didn’t like was having to miss my first appointment because I didn’t turn off my call protect..."

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___3360493)

VR

Verified Reviewer

Teacher

> "This was the easiest tool I've ever used for access to reliable healthcare."

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___2745401)

TH

Tom H.

Government

> "There's no accountability and your charged for a 4 minute conversation where the doctor cannot help you if your..."

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___3333464)

QP

Quyen P.

Structural Engineer

> "I thought that I would try Teladoc since it seems to be quick and I need no appointment."

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___2460698)

BBS

Brother Bernard S.

RC Monk, Clinical Psychologist, Doctor of Natural Medicine

> "Lumps all mental health providers together. "

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___4061891)

VR

Verified Reviewer

Teacher

> "All medical providers I have seen are professional and I have received nothing less than stellar care from them."

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___2745401)

CT

Cedric T.

Medicinal Chemist

> "I used Teladoc since the Covid pandemic made it hard to see a physician and it's covered by my insurance."

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___2881443)

RE

Rob E.

accounting

> "easy to find and sign in from my device"

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___2741474)

JK

Jw K.

IT Director

> "The doctor who gave me a call had no idea about it, and he simply said he can't give me a year's prescription..."

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___3111973)

VR

Verified Reviewer

Scientist

> "Scheduling appointments is easy and it’s fast!"

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___2364606)

NM

Nicole M.

Student

> "then finally had an extremely rude interaction with customer service saying my request couldn't be granted and..."

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___3043891)

JM

JAMIE M.

unemplyed

> "Easy to get a "visit.""

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___2183876)

CT

Cedric T.

Medicinal Chemist

> "The 2 physicians I saw absolutely didn't care about what I was telling them, precribed me some expensive OTC..."

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___2881443)

VR

Verified Reviewer

Partner Account Manager

> "Highly professional doctors. "

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___2679931)

JW

Jessica W.

Marketing

> "I then waited another 30 minutes for the doctor to join and she never did nor did she communicate she was..."

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___3304558)

VR

Verified Reviewer

Partner Account Manager

> "Easy to use application. "

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___2679931)

CK

Christopher K.

Head of Sales Dev

> "They can't treat men with UTIs and still let you set appointments for it just to take your money."

[See full review](https://www.capterra.com/p/190055/Teladoc/#Capterra___3492133)

[View Reviews](https://www.capterra.com/p/190055/Teladoc/reviews/)

## User interface

[Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)

4.60 (1,226)

No images or videos  
provided by vendor

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Doxy.me

Top features

29/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Appointment Scheduling
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Chat/Messaging
-   Claims Management
-   Client Portal
-   Communication Management
-   Compliance Management
-   Confirmations/Reminders
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Document Management
-   Document Storage
-   Electronic Payments
-   Email Reminders
-   E-Prescribing
-   File Sharing
-   For Medical Purposes
-   Generative AI
-   HIPAA Compliant
-   Live Chat
-   Medical Billing
-   Mobile Access
-   Mobile Alerts
-   Monitoring
-   Multi-Location
-   Multi-Provider Practice
-   One-to-One Messaging
-   Online Forms
-   Payment Processing
-   Practice Management
-   Records Management
-   Reminders
-   Remote Treatment Planning
-   Reporting & Statistics
-   Scheduling
-   Secure Data Storage
-   Self Service Portal
-   Softphone
-   Surveys & Feedback
-   Third-Party Integrations
-   Two-Way Audio & Video
-   Video Conferencing

[See all features](https://www.capterra.com/p/158461/Doxy-me/#features)

Teladoc Health

25/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Appointment Scheduling
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Chat/Messaging
-   Claims Management
-   Client Portal
-   Communication Management
-   Compliance Management
-   Confirmations/Reminders
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Document Management
-   Document Storage
-   Electronic Payments
-   Email Reminders
-   E-Prescribing
-   File Sharing
-   For Medical Purposes
-   Generative AI
-   HIPAA Compliant
-   Live Chat
-   Medical Billing
-   Mobile Access
-   Mobile Alerts
-   Monitoring
-   Multi-Location
-   Multi-Provider Practice
-   One-to-One Messaging
-   Online Forms
-   Payment Processing
-   Practice Management
-   Records Management
-   Reminders
-   Remote Treatment Planning
-   Reporting & Statistics
-   Scheduling
-   Secure Data Storage
-   Self Service Portal
-   Softphone
-   Surveys & Feedback
-   Third-Party Integrations
-   Two-Way Audio & Video
-   Video Conferencing

[See all features](https://www.capterra.com/p/190055/Teladoc/#features)

### Recognition

Doxy.me is recognized as a top-rated tool in 5 Capterra Shortlist reports

Best Value TelemedicineSoftware (2026) 

Best Value TelemedicineSoftware (2025) 

Best Value TelemedicineSoftware (2024) 

Best Value TelemedicineSoftware (2023) 

Best Value TelemedicineSoftware (2022) 

Teladoc Health is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Doxy.me

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Teladoc Health

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Doxy.me

-   By Doxy.me
-   Located in United States
-   Founded in 2014

Teladoc Health

-   By Teladoc Health
-   Located in United States
-   Founded in

## Popular Comparisons

[Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.60 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/)

vs

[Mend](https://www.capterra.com/p/165634/Mend-App/)[4.60 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/)

$35/month

Price

Contact vendor for pricing

4.6

Features

4.5

4.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/158461-165634/Doxy-me-vs-Mend-App)

[Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.60 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

$35/month

Price

$0

4.6

Features

4.3

4.9

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/158461-195467/Doxy-me-vs-Care-Patron)

[Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.60 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/)

vs

[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (962)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

$35/month

Price

$59/month

4.6

Features

4.5

4.9

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/118981-158461/TherapyNotes-com-vs-Doxy-me)

[Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.60 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/)

vs

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/)

$35/month

Price

$54/month

4.6

Features

4.6

4.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/158461-178984/Doxy-me-vs-Jane-App)

[Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.60 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/)

vs

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/)

$35/month

Price

Contact vendor for pricing

4.6

Features

3.8

4.9

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/98735-158461/athenaOne-vs-Doxy-me)

[Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.60 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/)

vs

[Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/)

$35/month

Price

Contact vendor for pricing

4.6

Features

3.8

4.9

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/129169-158461/Tebra-vs-Doxy-me)

[Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.60 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/)

vs

[ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/)

$35/month

Price

Contact vendor for pricing

4.6

Features

4.4

4.9

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/124590-158461/EMA-vs-Doxy-me)

[Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.60 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/)

vs

[Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

$35/month

Price

Contact vendor for pricing

4.6

Features

4.4

4.9

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/158461-180899/Doxy-me-vs-Alleva)

[Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.60 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/)

vs

[Zanda](https://www.capterra.com/p/180530/Power-Diary/)[4.61 (204)](https://www.capterra.com/p/180530/Power-Diary/reviews/)

$35/month

Price

$19/month

4.6

Features

4.4

4.9

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/158461-180530/Doxy-me-vs-Power-Diary)

[Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.60 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/)

vs

[Healthie](https://www.capterra.com/p/167439/Healthie/)[4.36 (121)](https://www.capterra.com/p/167439/Healthie/reviews/)

$35/month

Price

$19/month

4.6

Features

4.2

4.9

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/158461-167439/Doxy-me-vs-Healthie)

[Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.60 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/)

vs

[CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/)[4.24 (151)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/)

$35/month

Price

$25/month

4.6

Features

4.2

4.9

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/120340-158461/ChARM-EHR-vs-Doxy-me)

[Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.60 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/)

vs

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

$35/month

Price

$49/month

4.6

Features

4.3

4.9

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/130710-158461/SimplePractice-vs-Doxy-me)