Doxy.me vs Teladoc Health: Which is a better fit?

Kristin: Hi, my name is Kristin. I'm a clinical psychologist. I'm in solo private practice, so I work for myself, and I would rate Doxy a five out of five. So I was using Zoom before Doxy, and I felt like Zoom didn't have the same HIPAA security that I was looking for at the time, and so I preferred it over Zoom for that reason. Also, I felt like sending out multiple links as opposed to having one place where folks could go was helpful. I chose Doxy because of the HIPAA compliance. For a psychologist, it's really important that all of our sessions are secure and follow all of the HIPAA requirements, and so it was really easy to make sure that that was true with Doxy. And also, I really enjoyed how easy the sessions were for patients to join, as well as how steady the camera was, so it wasn't like I had to worry about how it looked on their end or my end. It was actually a really good picture quality and audio quality. Getting started with Doxy was really easy. I have the clinic set up where I could add my logo and some signage and also have a video for patients to use to relax in the waiting room, and so I felt like that was really easy and also, my patients found it really easy to log in. Once they were able to get the link, they were able to log in really easily, and I haven't had any issues with it. If you are considering Doxy, I would say get it, try it. I think it's awesome. I think going in and playing with all of the different things, like the whiteboard and other things like that just makes it easy to get a feel for it, but it's really easy to use. So if you're considering it, buy it.

Speaker 1: Hi, my name's Sarah. I'm the owner of Moondust Menagerie, and I give Teladoc a five out of five. A lot of times, my job is strenuous. I spend a lot of hours bending over and things like that, so I may acquire a headache. There's times that I have swelling and things like that. I know that I jumped on Teladoc and they immediately wrote me a prescription. It had to do with my blood pressure at the time, they said because of the lack of sleep and I wasn't sleeping well. My medicine was there immediately within like 15 minutes, and I've used them ever since. Teladoc is a company that is there all the time. So it's 24/7. You can use them whenever. There's even been times that I could refill other medicine or even medications that I may not have the money for on hand, but I could definitely just let them know why. I have heartburn or something, and they could immediately prescribe it for me because it just takes seconds, it seems like, and then just have it readily there. The only issue that I've had with Teladoc is the fact that there are prescriptions, certain times they cannot tell me what around me has my prescription, or they'll prescribe me things that they're low on in the area. I don't know if there is some type of notice that they have, but that's about the only thing that I have an issue with, because everything else is taken care of.