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All healthcare professionals
DocVilla is used by single provider practices to large medical outpatient clinics. DocVilla is built for multispecialty practices and can be used by physicians, psych, pediatrics, gynecologists, etc.
I am grateful that Doximity exists for it has been a saving grace during the pandemic for psychiatric care of my patients. It's easy to use and effective, private, and high in quality.
They were initially discounted as internet/wifi issues or operator error, but after months, they still persisted. Switching to a competing product removed almost all technical problems.
Doxy is easy to access and always delivers excellent audio and visual access. Reliability is critical for delivering good care via telehealth.
When there is a bad connection, it is often frustrating to me & my clients. I have almost lost clients due to this.
My experience is great, it is simple, reliable, dependable, my clients find it easy to use and have offered them a secure opportunity to continue to do therapeutic work.
I have had technical issues with the quality of the video session, frozen calls or poor image. Most of those are due to poor internet or poor connection in the part of the client.
Overall, I have been very satisfied with my meetings on doxy.me. I love that individuals do not have to make a specific account with the platform to join a meeting.
I am horrible at advertising so my schedule has been extremely slow so far, because no one who needs my services knows how to reach me or make an appointment.
The system's provision of excellent customer support has been invaluable, ensuring that any issues or queries are addressed promptly and effectively.
I would like for DocVilla to give me the option to email patients when a change is made on their appointment. Sometimes a mistake is made, such as telehealth is booked in Error.
I love everything about it including it's ability to customize and connect with other softwares that we need for marketing. Customer service is super knowledgeable.
The engineering team develops anything that I need and is missing.
Super convenient and super easy to use EHR. I like that it's cloud and web based and can be opened in any device, which the doctors like.
We're grateful for the consistent quality and reliability it offers, and we look forward to continuing our partnership. Thank you for providing such an exceptional solution for our practice's needs.
Kristin: Hi, my name is Kristin. I'm a clinical psychologist. I'm in solo private practice, so I work for myself, and I would rate Doxy a five out of five. So I was using Zoom before Doxy, and I felt like Zoom didn't have the same HIPAA security that I was looking for at the time, and so I preferred it over Zoom for that reason. Also, I felt like sending out multiple links as opposed to having one place where folks could go was helpful. I chose Doxy because of the HIPAA compliance. For a psychologist, it's really important that all of our sessions are secure and follow all of the HIPAA requirements, and so it was really easy to make sure that that was true with Doxy. And also, I really enjoyed how easy the sessions were for patients to join, as well as how steady the camera was, so it wasn't like I had to worry about how it looked on their end or my end. It was actually a really good picture quality and audio quality. Getting started with Doxy was really easy. I have the clinic set up where I could add my logo and some signage and also have a video for patients to use to relax in the waiting room, and so I felt like that was really easy and also, my patients found it really easy to log in. Once they were able to get the link, they were able to log in really easily, and I haven't had any issues with it. If you are considering Doxy, I would say get it, try it. I think it's awesome. I think going in and playing with all of the different things, like the whiteboard and other things like that just makes it easy to get a feel for it, but it's really easy to use. So if you're considering it, buy it.
Doxy.me
DocVilla
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