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VSee Clinic vs Teladoc Health: Which is a better fit?

Updated on September 15th, 2024
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Summary
Key features rated by users
Features selected based on 1,702 reviews from Telemedicine users.
% Fit
Not enough reviews
Feature ratings
HIPAA Compliant
4.9
Two-Way Audio & Video
--
Charting
--
Video Conferencing
4.0
Appointment Scheduling
3.8
% Fit
Missing features
Not enough reviews
Feature ratings
HIPAA Compliant
3.1
Two-Way Audio & Video
3.1
Charting
NA
Video Conferencing
3.0
Appointment Scheduling
2.5
User satisfaction
4.1
User reviews70
Ease of use
4.0
Functionality
4.0
Value for money
4.1
Customer support
4.0
2.4
User reviews82
Ease of use
2.8
Functionality
2.6
Value for money
2.1
Customer support
2.2
Price starts from
Monthly subscription
Free version
Free trial
--
One-time payment
Free version
Free trial
Best for

Telehealth practice management solution for businesses of all sizes which helps with regulatory compliance, messaging, walk-in alerts, intake forms, online payment, chat support, and more.

Teladoc provides a platform for healthcare professionals across all specialties, including physicians, dermatologists, dietitians, behavioral health, to connect with patients via phone, video, or app.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Nathan H
Counselor
5.0

Nathan H.: My name is Nathan. I'm owner of a mental health agency. And I give VSee Clinic a five out of five. For more reviews like this, quick below. Some options I had considered was using Zoom. Didn't do that just because of the cost of it. And then also looked into like Skype and FaceTime, but those are not HIPAA compliant. So that's why I didn't choose those platforms. I chose the VSee Clinic because of the HIPAA compliancy, the security of it, and also being able just to invite specific clients into it and they can use their phone or laptop for it and be able to do secure web seminars and conferencing directly with them. And it was cost-effective for me. Yeah, it was easy just to implement the system, just getting the username ID and password and all that signed on. And then just getting different clients signed on, just connecting them and having them search for me as their provider. So most of my clients, it's been a smooth transition, just getting them into the system. I would say the main advice that I have, assuming that this is a good fit for you, would be to just make sure when you invite people in it, that you give them the steps to search for you as a provider. And then if people have like issues with passwords and all that, just directing them to the main website to have a representative just kind of reset their password. Those were some of the main issues that I've had that I've been able just to find solutions. And the website, the people are able to help them very easily so far.

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video-0b598e6f-b137-4bef-a4d7-08dc6003b090
Sarah B
SaaS Reviewer
5.0

Speaker 1: Hi, my name's Sarah. I'm the owner of Moondust Menagerie, and I give Teladoc a five out of five. A lot of times, my job is strenuous. I spend a lot of hours bending over and things like that, so I may acquire a headache. There's times that I have swelling and things like that. I know that I jumped on Teladoc and they immediately wrote me a prescription. It had to do with my blood pressure at the time, they said because of the lack of sleep and I wasn't sleeping well. My medicine was there immediately within like 15 minutes, and I've used them ever since. Teladoc is a company that is there all the time. So it's 24/7. You can use them whenever. There's even been times that I could refill other medicine or even medications that I may not have the money for on hand, but I could definitely just let them know why. I have heartburn or something, and they could immediately prescribe it for me because it just takes seconds, it seems like, and then just have it readily there. The only issue that I've had with Teladoc is the fact that there are prescriptions, certain times they cannot tell me what around me has my prescription, or they'll prescribe me things that they're low on in the area. I don't know if there is some type of notice that they have, but that's about the only thing that I have an issue with, because everything else is taken care of.

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User interface
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1 Video
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1 Video
158468
3 screenshots
No screenshots provided by vendor

VSee Clinic

Top Features
37/50
  • Billing & Invoicing
  • Communication Management
  • Compliance Management
  • Customizable Templates
  • Document Management
  • Medical Billing
  • Multi-Location
  • Records Management
  • Secure Data Storage
  • Self Service Portal
  • Softphone
  • Third-Party Integrations
  • Workflow Management
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Appointment Management
  • Appointment Scheduling
  • Calendar Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Client Portal
  • Confirmations/Reminders
  • Customizable Branding
  • Customizable Forms
  • Document Storage
  • Electronic Payments
  • Email Reminders
  • E-Prescribing
  • File Sharing
  • For Medical Purposes
  • HIPAA Compliant
  • Live Chat
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Provider Practice
  • One-to-One Messaging
  • Online Forms
  • Payment Processing
  • Practice Management
  • Reminders
  • Remote Treatment Planning
  • Reporting & Statistics
  • Scheduling
  • Surveys & Feedback
  • Two-Way Audio & Video
  • Video Conferencing
  • Virtual Waiting Room
See All features
Hide Telemedicine Software Features -

Teladoc Health

25/50
Show Telemedicine Software Features +
VSee Clinic
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Teladoc Health
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
VSee Clinic
  • By VSee
  • Located in United States
Teladoc Health
  • By Teladoc Health
  • Located in United States
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