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AvidXchange's TimberScan and TimberScan Titanium is designed to reduce AP burdens in the Construction industry.
Product-centric industries including discrete manufacturing (MTS & MTO), process manufacturing (batch), distributors including wholesale and transportation
It is easy to use, it is easy to input invoices,and it is easy to navigate. If I need to find how to use TimberScan the tabs at the top are great.
I am the administrator and because we are limited on licenses, I am unable to set myself up as a user to trouble shoot.
The reporting features and the ease of entering invoices. There is so much that this software can do it's amazing.
We have compatibility issues frequently. Right before updates are due or right after they are installed, we get several error messages that are frustrating.
I love that it handles the imaging and the approval process so easily. Most support staff is excellent.
I process invoices all day so this is lost time for me.
It is a good value for the money and the support is very helpful. They really care about the customer.
The only issue we experience was the image could become distorted if it was processed through the system a variety of times.
The structure of the software is good and allows for good navigation. It has some standard features that are good.
As an administrator I always have problems when it comes to support and debugging problems presented in the application in which many of them are not documented properly.
I am happy with the product. I administer this product as well as another ERP and this one is substantially better in nearly every way.
Then refund process was excruciating, didnt refund money and had to follow up several times. Then you have to sign up with Pay for ACH which is worse.
The presentation and easy to create reports with very simple and guided quearys also The user interface is foolproof which is a great solution for the support and information department.
Sometimes can have JSON or Java Bridge errors. Sometimes one minor error can cause the whole system to freeze up.
Overall, our experience has been positive. I would recommend that companies ensure to include it in their RFP process.
Misleading advertising, said works with Mac doesn't really(yeah if I install it in parallel and buy a new subscription for all my other software in Microsoft parallel).
TimberScan
Sage X3
Top FeaturesTimberScan
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