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eCommerce, fast-growing internet companies, startups that have the growing need to build and go-to-market with relevant visuals on multiple channels.
Mid Size Business, Small Business Supported Countries - Asia, Australia, Canada, China, Europe, India, Latin America, Middle-East and Africa, UK, US.
With an easy to use API, along with the support from Rocketium we are able to process our files with great success. This is a great team to work with and I highly recommend them and their services.
When we tried to cancel, they would not let us and then after billing for another month, they refused to offer a refund. Now have to go through VISA to attempt a chargeback.
I love how flexible Rocketium is to create the right kind of videos for your needs. I also love their templates which can often be enough to simply swap out images and text for your own.
The timings function with the new updates is extremely difficult to use. I have to actually do math.
Rocketium handles the creative automation part very perfectly. The integration with other professional designing tools, Asset management, and the workflow associated are remarkable.
We are using the R programming language. There is no documentation for this language so it took a while to figure out how to make the API calls in the beginning.
I like mostly the confidence that the entrepreneur community has in this product. It lets me know that once I get the hang of it, it will be well worth the investment.
You have a limited number a videos per month (depending on your plan). You do not templates, but rather styles to use in your video.
I love the easy to understand UI, and the ease of its learning curve. Scheduling is a breeze, I also really like that you can see each brands health at glance, directly in your dashboard.
Customer support was awful. They were slow to respond, and once they did, the answer was usually "Sorry, that is not available" or "that is not something that can be done.
IT has been awesome to see the fucntionality and the easy of use of this an other products from the same company.
No general overview about all channels. Bad handling for videos and images (especially instagram).
The social media platforms have been great, and I love the analytics that are shown for them.
What I disliked the most about the software is that it would shorten website links within the caption.
I had a great experience using ZOHO social. I used many other tools but it is the best in terms of ease of use and functionalities.
There are some limitations regarding posting to instagram and managing instagram accounts, though almost all social media managers struggle here.
Nicole W.: My name is Nicole. I am a financial analyst for a multinational company. I believe we're up to about 7,000 employees, and my rating for Zoho Social would be a four. Before Zoho Social, I personally had Hootsuite, and for what I needed Hootsuite for, it worked, but it was a bit more complicated for me personally. A lot of things I didn't understand. There was a learning curve. I found myself constantly Googling how to work with it. Zoho Social, it was easier to interact. The interface was easier. I understood what to do almost intuitively. I didn't have to Google how do I do this, or how do I set reminders, none of that. It just came easily and I understood what I was supposed to do just by looking at the software. So I went with them because ease of use, price, and it's on every platform that I use it for now. It was extremely easy to get started. I think as soon as I signed up for the trial, I was up and running within a matter of minutes. It was extremely easy to start and use. What I would suggest is, A, you're going to have to do your research and make sure that Zoho has everything that you need. The only reason why I say that is there's certain capabilities if you run an individual Facebook page, like a personal account, it might not work with that. But besides that, I would just go for it. They give you I want to say a 30 day trial. It's a great trial. It lets you test out all of the features and schedule posts. So I would just do my research, and then as long as it covers all your needs, I would definitely go with Zoho Social.
Rocketium
Top FeaturesZoho Social
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