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RQ Retail Management vs Toast POS: Which is a better fit?

Updated on February 11th, 2025
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Summary
Key features rated by users
Features selected based on 3,852 reviews from Point of Sale users.
% Fit
Not enough reviews
Feature ratings
Payment Processing
3.7
Electronic Payments
--
Sales Reports
5.0
Order Management
5.0
Inventory Management
5.0
% Fit
High performer
Feature ratings
Payment Processing
4.3
Electronic Payments
4.2
Sales Reports
4.3
Order Management
4.1
Inventory Management
3.5
User satisfaction
4.3
User reviews58
Ease of use
4.2
Functionality
4.4
Value for money
4.4
Customer support
4.2
4.2
User reviews527
Ease of use
4.2
Functionality
4.1
Value for money
3.9
Customer support
3.7
Price starts from
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Specialty retailers ranging from 2 - 4,000+ locations with unlimited users.

Toast is designed exclusively for foodservice. While other POS systems are split up between industries, Toast has always been focused on addressing the specific challenges of foodservice providers.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-9bb91247-8838-4bdd-a991-08d9593657f5
Glenn S
Associate Director of Talent Development & Brand
4.0

Glenn: Hi, my name is Glenn. I'm a Talent Development Manager, and I rate RQ Retail Management, a four out of five. For more reviews like this, click below. Some of the issues that we can solve with RQ Retail Management is definitely clocking in and out. That's number one. But also, logging in sales for our business and tracking inventory. What I like most about the software is definitely the ability to look at inventory in different stores. You can look at all the inventory in the RQ Retail Management system for all of our locations, whether it's nearby or far away. And that way we can request for that inventory to be shipped if it's needed for the store. Like my store, if I need an actual phone or something like that, we can get that to our store very quickly. What I like least about the software is definitely probably the interface. It's not as customizable as some others I've seen. It's kind of basic, to be honest with you. That's what I would say.

How Capterra sources reviews
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Julia B
General Manager/ Owner
4.0

Julia: Hi, my name is Julia. I am the owner of Kin Southern Table and Bar located in downtown Providence, Rhode Island. We are a full-service restaurant offering Southern comfort food or what we like to call soul food. And out of five stars, I would give Toast a four. Prior to Toast, we did not have anything, any sort of software. We opened our restaurant in 2021 during the pandemic and Toast was our first option, and we've kept it since we've opened. I ended up choosing Toast because the great price point for the monthly services. I thought it was great because it was customizable. We were able to expand and add additional items onto our program, like gift cards. We've expanded to delivery service and I thought that as our business grew, that would be really important to us. I think the onboarding process was really easy for us. We had a lot of support, whether it was through Zoom calls or just onsite and our initial salesperson. We definitely felt like we had a team working with us to make sure that we were able to get up and running in time for our opening day. If anyone is considering Toast out there, I definitely recommend doing some research, speak with other restaurateurs and see what they also love about Toast. I know for me the biggest selling point was just how easy it was. It's a very intuitive program. It's super customizable. Like we said, we were able to enhance our initial product and we've added on so many different things that help make our day-to-day operations easy. But definitely do some research.

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View all video reviews
User interface
15866 video thumbnail}
1 Video
136301 video thumbnail}
1 Video
15866
5 screenshots
136301
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Accounting Integration
388
Important

RQ Retail Management

31/50
  • Access Controls/Permissions
  • Accounting Integration
  • Alerts/Notifications
  • API
  • Barcode Recognition
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Reports
  • Offline Access
  • Promotions Management
  • Real-Time Updates
  • Receipt Management
  • Reporting & Statistics
  • Restaurant POS
  • Sales Order Management
  • Sales Tax Management
  • Sales Trend Analysis
  • Stock Management
  • Activity Dashboard
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Commission Management
  • CRM
  • Customer Accounts
  • Discount Management
  • eCommerce Management
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • Gift Card Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Layaway Management
  • Loyalty Program
  • Multi-Location
  • Ordering Automation
  • Order Management
  • Payment Processing
  • Point of Sale (POS)
  • Purchase Order Management
  • Real-Time Data
  • Real-Time Reporting
  • Retail Inventory Management
  • Retail POS
  • Returns Management
  • Sales Reports
  • Third-Party Integrations
  • Transaction History
See All features
Hide Point of Sale Software Features -

Toast POS

Top Features
35/50
Show Point of Sale Software Features +
RQ Retail Management
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Toast POS
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
RQ Retail Management
  • By iQmetrix
  • Located in Canada
  • Founded in 1999
Toast POS
  • By Toast
  • Located in United States
  • Founded in 2011
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