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RQ Retail Management vs PayPal Zettle: Which is a better fit?

Updated on January 26th, 2025
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Summary
Key features rated by users
Features selected based on 3,839 reviews from Point of Sale users.
% Fit
Not enough reviews
Feature ratings
Payment Processing
3.7
Electronic Payments
--
Sales Reports
5.0
Order Management
5.0
Inventory Management
5.0
% Fit
High performer
Feature ratings
Payment Processing
4.6
Electronic Payments
4.6
Sales Reports
4.5
Order Management
4.4
Inventory Management
4.3
User satisfaction
4.3
User reviews58
Ease of use
4.2
Functionality
4.4
Value for money
4.4
Customer support
4.2
4.6
User reviews2,279
Ease of use
4.6
Functionality
4.5
Value for money
4.5
Customer support
4.3
Price starts from
Monthly subscription
Free version
Free trial
Not provided by vendor
Free version
Free trial
Best for

Specialty retailers ranging from 2 - 4,000+ locations with unlimited users.

Whether you're a small business, ecommerce platform, marketplace, enterprise, or developer, PayPal Commerce Platform offers what you need to run your business and help it grow.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-9bb91247-8838-4bdd-a991-08d9593657f5
Glenn S
Associate Director of Talent Development & Brand
4.0

Glenn: Hi, my name is Glenn. I'm a Talent Development Manager, and I rate RQ Retail Management, a four out of five. For more reviews like this, click below. Some of the issues that we can solve with RQ Retail Management is definitely clocking in and out. That's number one. But also, logging in sales for our business and tracking inventory. What I like most about the software is definitely the ability to look at inventory in different stores. You can look at all the inventory in the RQ Retail Management system for all of our locations, whether it's nearby or far away. And that way we can request for that inventory to be shipped if it's needed for the store. Like my store, if I need an actual phone or something like that, we can get that to our store very quickly. What I like least about the software is definitely probably the interface. It's not as customizable as some others I've seen. It's kind of basic, to be honest with you. That's what I would say.

How Capterra sources reviews
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video-32afb331-f514-440d-8c2c-08d8cee928ad
Tiffani Z
Director of Operations
5.0

Tiffani Z: Hi, my name is Tiffani. I'm the director of operations for a professional development company, and I give PayPal Here a five out of five rating. We use PayPal Here for all of our in-person events to receive payment from our customers for the things that they purchased from us. What I really like about PayPal Here is that it's super simple to use, both as a user and as a customer. There's actually not a lot of steps. It's a very, very simple application and program. So there's not a lot of room for error, which is really nice. One thing I think could be improved with PayPal Here is that the application is so simple you don't get a lot of information from it. So if there were more of a transaction history or perhaps some more user information that you could pull off the app, that would be helpful. I think they keep it simple so that the actual account user information is secure so that other people within the company can use it without seeing financials, but I think there's a few things that they could probably add.

How Capterra sources reviews
View all video reviews
User interface
15866 video thumbnail}
1 Video
171165 video thumbnail}
1 Video
15866
5 screenshots
171165
4 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Accounting Integration
388
Important

RQ Retail Management

Top Features
31/50
  • Access Controls/Permissions
  • Accounting Integration
  • Alerts/Notifications
  • API
  • Barcode Recognition
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Reports
  • Offline Access
  • Promotions Management
  • Real-Time Updates
  • Receipt Management
  • Reporting & Statistics
  • Restaurant POS
  • Sales Order Management
  • Sales Tax Management
  • Sales Trend Analysis
  • Stock Management
  • Activity Dashboard
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Commission Management
  • CRM
  • Customer Accounts
  • Discount Management
  • eCommerce Management
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • Gift Card Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Layaway Management
  • Loyalty Program
  • Multi-Location
  • Ordering Automation
  • Order Management
  • Payment Processing
  • Point of Sale (POS)
  • Purchase Order Management
  • Real-Time Data
  • Real-Time Reporting
  • Retail Inventory Management
  • Retail POS
  • Returns Management
  • Sales Reports
  • Third-Party Integrations
  • Transaction History
See All features
Hide Point of Sale Software Features -

PayPal Zettle

26/50
Show Point of Sale Software Features +
RQ Retail Management
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
PayPal Zettle
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
RQ Retail Management
  • By iQmetrix
  • Located in Canada
  • Founded in 1999
PayPal Zettle
  • By PayPal
  • Located in United States
  • Founded in 1998
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