# Compare Apollo.io vs Outreach 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Apollo.io and Outreach based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/158696-159318/Apollo-vs-Outreach --- # Apollo.io vs Outreach Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Apollo.ioOutreach2/4 selected [Apollo.io](https://www.capterra.com/p/158696/Apollo/)[4.5 (391)](https://www.capterra.com/p/158696/Apollo/reviews/) [Outreach](https://www.capterra.com/p/159318/Outreach/)[4.4 (308)](https://www.capterra.com/p/159318/Outreach/reviews/) [## Apollo.io](https://www.capterra.com/p/158696/Apollo/)[4.5 (391)](https://www.capterra.com/p/158696/Apollo/reviews/) Starting Price Contact vendor Value-for-Money 4.4 Functionality 4.5 Ease of Use 4.5 Customer Service 4.3 Reviews Sentiment Based on [391 reviews](#user-reviews) Positive 358 Neutral 16 Negative 17 [## Outreach](https://www.capterra.com/p/159318/Outreach/)[4.4 (308)](https://www.capterra.com/p/159318/Outreach/reviews/) Starting Price Contact vendor Value-for-Money 4.2 Functionality 4.4 Ease of Use 4.2 Customer Service 4.1 Reviews Sentiment Based on [308 reviews](#user-reviews) Positive 277 Neutral 21 Negative 10 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 5,852 reviews from lead management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 79%Fit High performer Feature ratings CRM 4.0 Contact Management 4.4 Lead Capture 4.5 Prospecting Tools 4.5 Lead Generation 4.5 61%Fit Missing features Not enough reviews Feature ratings CRM \-- Contact Management 4.4 Lead Capture 4.4 Prospecting Tools 4.1 Lead Generation NA User satisfaction User satisfaction 4.5 User reviews[391](https://www.capterra.com/p/158696/Apollo/reviews/) Ease of use 4.5 Functionality 4.5 Value for money 4.4 Customer support 4.3 User satisfaction 4.4 User reviews[308](https://www.capterra.com/p/159318/Outreach/reviews/) Ease of use 4.2 Functionality 4.4 Value for money 4.2 Customer support 4.1 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Our B2B data quantity and quality offer sales, marketing, recruiting, and financial professionals an edge to access the information they can’t get elsewhere. Best for Outreach can be used by every member of your sales and revenue teams, from account executives and sales managers to sales leaders and RevOps. ## User reviews Pros & cons SW Shasta W. Director of Sales Support > "I also really value the all-in-one functionality—being able to find contacts, verify emails, and manage outreach in one system saves a..." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___7115622) Rafay A. Research > "Unclear pricing, forced waterfall verification, slow email access, and excessive credit consumption even for email-only exports." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___7075631) NO Nurudeen O. Business Outreach Analyst > "Being able to input a simple prompt and get highly relevant leads along with the exact information I need saves a lot of time and removes..." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___7138458) RP Ryan P. Owner > "The interface can feel a bit overwhelming at first, and I accidentally spent a bunch of time individually selecting people only to click..." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___7037500) Connor G. Business Development Representative > "I like how the contact information is very accurate, especially compared to other software where I sometimes get irrelevant numbers." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___7129091) SD Sanket D. Media Buyer Manager > "The UI can feel slightly cluttered, and initial setup takes some time to get right." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___7128521) AP Aleksandra P. Data and research lead > "It helps our team save time by automating outreach and follow-up tasks, allowing us to focus on closing deals instead of busywork." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6575505) VR Verified Reviewer Founder's Office > "It's very frustrating to see them change credits usage so often and they don't pass on the benefits of new features and changes to users..." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6858398) NO Nurudeen O. Business Outreach Analyst > "It’s easy to navigate across different sections, and the built-in AI makes the experience even smoother." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___7138458) VR Verified Reviewer Account Executive > "My biggest dislike or should i say learning curve was all the filters but a quick live meeting answered those questions for me." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___7090907) SS Shane S. CEO > "Apollo.i has enabled the distributions of messages for our targeted marketing campaigns." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6832108) AM Alessandro M. Consultant > "Sometimes, structuring a search requires a bit of lateral thinking; the search syntax may not fit everyone's intuition." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___7015180) Tommy M. Growth Team > "The contact database and filters are very robust and making finding ICP contacts easy and cheaper compared to other databases." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6403470) VR Verified Reviewer Founder's Office > "The data quality is not that great and somehow they still haven't been able to decide the pricing and credits usage." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6858398) Eric N. BDR > "It has always been super useful especially the fact that it gives you emails for free." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___7062603) VR Verified Reviewer Founder's Office > "My experience was very bad with Apollo as they came up with a new credit usage system but didn't pass the benefits to us as we were..." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6858398) AM Alex M. Sales Operations Manager > "We use it for enrichment and it does this well. If it could guide people through its process better, and be very clear about the various..." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6712712) JS Jon S. Sales Manager > "Had cases where sent messages didn’t appear, and had to double check outside." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6816756) LS Lindsey S. Director of Marketing Operations > "Apollo is easy to use for sales enablement teams, it's a solid resource for sales development representatives." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___7047296) VR Verified Reviewer Head of Sales > "those dont work BUT you have to pay to get them - and then you can't downgrade. When they admit its their problem." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___7000457) MD Melanie D. Regional Director > "I like being able to create email templates which can either use in sequences or have available in Gmail" [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6781044) VR Verified Reviewer Senior Strategist > "We export data and make it meaningful manually (which is also pretty time-consuming): since problems such as actual replies vs not..." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___4935347) Sarp O. Founder > "Awesome to be able to track everything in one app and access business intelligence and contact data like phone and email." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6644769) DB Dishank B. Head Of Business > "My account got hacked & there has been no solution provided by their customer support team till now, it has been more than 3 months now." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6580310) SW Shasta W. Director of Sales Support > "What I like most about Apollo.io is how powerful and easy it is to use for prospecting and outbound sales." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___7115622) RR Richard R. IT Support Manager > "Tech support was not that great when we could not validate our domain." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6835205) BJ Benjamin J. AE > "I mainly rely on it to get prospect data into the CRM, which makes sequencing so much easier." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6757344) MO Maddy O. Founder > "There are a lot of features, so it can be a little confusing to muddle through the differences between plan levels." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6590466) SS Shawn S. Business Relations > "I liked that they had a single user offering that still had substantive tools that allowed you to have effective prospecting without..." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6564249) Luciana L. Client Partner > "Sometimes Apollo gets dry and it can take some time for it to find new companies/ prospects." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6338270) VR Verified Reviewer Director of Market Research > "Very positive, I don't think I've ever had to deal with technical support and the platform fulfill all our needs." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___7137224) MD Melanie D. Regional Director > "I can see there has been some innovation with the use of new AI tools, but the tool still feels outdated." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6781044) VR Verified Reviewer Account Executive > "I think its a great tool for sales management and is definitely a good value for the money!" [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___7090907) AP Aleksandra P. Data and research lead > "I'm not completely impressed with the accuracy of Apollo.ai's phone number database." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6575505) JS Jon S. Sales Manager > "I like filters, they help when you want very specific profiles." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6816756) SA Shakeel A. Director Operations > "Mobile credits traceability is very difficult." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6703374) SR Suvankar R. Lead generation specialist > "I also generated a strong pipeline of leads using databases sourced from Apollo." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___7003532) Rafay A. Research > "Apollo has become very disappointing." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___7075631) AS Ajay S. Senior Business Development Associate > "apollo is helping me get more direct and headquarter numbers as well as professional email ids of the hospitality and ecommerce leaders..." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6173489) DH David H. Founder > "Due to the company's weak support and broken functionality I was unable to properly execute an outreach campaign during an expensive..." [See full review](https://www.capterra.com/p/158696/Apollo/#GetApp___5057465) AM Alex M. Sales Operations Manager > "Enrichment, Engagement, Conversations - and these were given to Admins to either turn on or off for users, it would be a lot easier to..." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6712712) VR Verified Reviewer CEO and Founder > "This is on me, but there are a lot of features I dont know how to use or why theyd benefit me to use." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6651138) Almir B. SDR > "The software offers a remarkable ability to integrate with other tools, including customer relationship management (CRM) software,..." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___4844951) NG Nimish G. SVP > "Phone numbers accuracy is low and the click and open tracking is not accurate." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6059365) NO Nurudeen O. Business Outreach Analyst > "What I love most about Apollo is how intuitive the user interface is." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___7138458) MN Mike N. CEO > "They don't provide the leads they say they will, they give nonsense answers to why they don't provide unlimited emails in the "Unlimited..." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___4957359) Almir B. SDR > "By seamlessly connecting with CRM software, users can maintain a cohesive and efficient system that streamlines their workflow and..." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___4844951) VR Verified Reviewer Chief of Staff > "I least liked the popups whilst using Apollo or the signposts to sign up to a higher tier membership it was distracting when using the..." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___4847211) AP Aleksandra P. Data and research lead > "Apollo.ai is a solid tool that helps automate tasks and save time." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6575505) VR Verified Reviewer Head of Sales > "They just dont understand thry are getting exactly what they paid for." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___7000457) MO Maddy O. Founder > "I was involved in implementing it and work with my team on a weekly basis to make sure we're making the most of our use of it." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6590466) AM Alex M. Sales Operations Manager > "It is hard to know what to do when starting up." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6712712) AS Aryan S. Project Manager > "I checked the database against some information that we had about our prospects and it seemed pretty accurate." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6674875) DH David H. Founder > "Support is too based on copy and paste templates leading to wasted time." [See full review](https://www.capterra.com/p/158696/Apollo/#GetApp___5057465) Satyam S. Founder > "The features that help me to operate on every operation there is for prospecting makes apollo the very best of tools that should be used..." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___4839167) RM Rebecca M. Marketing Lead > "It often creates duplicate account records, so then I get errors when pushing leads (so I have to find the account in Apollo, merge it,..." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___3583402) ML Mor L. Senior Presales Engineer > "I loved its presentation style, where names and contact information are always clear." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6648121) JA Jordan A. Founder > "My account was hacked and Apollo took days to look into it and still couldn't keep account secure." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___5043842) AM Alessandro M. Consultant > "So far, my experience is very positive. If budget weren't a consideration, this would definitely be a tool I wouldn't mind paying for. " [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___7015180) JA Jordan A. Founder > "My account was hacked and Apollo took days to look into it and still couldn't keep account secure" [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___5043842) YD Yasmin D. Ceo > "I like the assistant feature I think that’s something a lot of people need for businesses especially small businesses." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6781877) Rodion M. Marketer > "It also has a lot of bugs and inconsistencies in the lead search, some of which I already described in this review, and I've also..." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___3732500) AM Alessandro M. Consultant > "Setting up the client on your machine is quick and painless. " [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___7015180) Mario C. Owner > "bucks a month and the functionality is pretty limited." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___4803220) JT Joe T. Head of Marketing > "Great experience, simple to read instructions, easy set up, seems to have good support." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___7119409) Rubesh D. Business development manager > "I feel disappointed with their customer support; sometimes they are not so responsive when you hardly need their support." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6022316) Connor G. Business Development Representative > "I like Apollo, it's easy to set up and get started." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___7129091) DH David H. Founder > "Many key functionalities don't work as expected." [See full review](https://www.capterra.com/p/158696/Apollo/#GetApp___5057465) AR Andrei R. CEO > "Apollo has grown and become almost the default go to when it comes to leads contact data, as it consistently seem to be having the..." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6104123) VR Verified Reviewer Business Development Associate > "The paid feature is very costly and the UI/UX of navigation between pages of the free trial isn't that user-friendly." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___4634160) Peter W. Managing Consultant > "Overall, I had some success with it, but I needed better phone data." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6649651) JS Juliette S. Curator > "Sometimes all the info is not entirely correct - however most of it is." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6039583) BS Brittnie S. Reputation Coordinator > "I love that I have access to millions of customers and can put them in different lists for different projects." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___4837118) Andy F. Founder > "Bills you for unused services, makes it impossible to cancel, and will steal your data and sell it." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___4568175) Steven S. Owner | Creative Designer > "The extension allows a simple button on the side of the screen that you select and it goes to work. While the Gmail integration allows me..." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___3812040) VR Verified Reviewer Dir of Ops > "Also, it's hard to track which clients we've pull on lists to import into other platforms." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___4683667) KG Kartik G. Principal Sales Development Lead > "Overall, Apollo is a highly intuitive and easy-to-use platform." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6808671) HL Hayan L. SDR > "The contact enrichment suffers at times due to poor data health." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___3634026) VR Verified Reviewer CEO and Founder > "I love that they have a ton of features available for free!" [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6651138) Kriti A. Freelance Content Writer > "It has only been a few days since I started using this tool. Although it's super helpful 90% of the time, rarely, it takes too much time..." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___2988407) [View Reviews](https://www.capterra.com/p/158696/Apollo/reviews/) RP Randy P. Account manager > "It is in my opinion the best tool in the market - it integrates with our CRM and other tools, it has adaptability to set it up for smaller and bigger sales teams..." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6850892) BD Barry D. Account Executive > "There were times where I could not find the button to click to remove someone from a sequence." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___7081575) Ryan E. SDR > "I know my work is safe and secure because we are able to access Outreach through our single-sign-on portal, but it is not distracting where I would need to sign in..." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6871593) VR Verified Reviewer AE > "Generally nothing to complain about, however if you do need assistance, sometimes the response rate can be a bit slow." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___7070344) VR Verified Reviewer Head Enterprise Sales > "Solid - the UI/UX is not the easiest to navigate and we found competitiors easier to set up, however once in functionality, reporting and integrations are far..." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___7062376) ET Erin T. Sales Enablement > "Also limited reporting in terms of filtering custom dates (currently cannot pull total activity metrics for 3 months - which creates a manual effort when reporting..." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6027855) Ryan E. SDR > "There is data to support the effectiveness of my email campaigns which keep me from wasting time on things that are not working and keeps me focused on what is..." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6871593) YD Yanne D. Business Development Representative > "Sometimes there was less flexibility with logging off-platform outreach efforts, which is something that happens often with sales staff." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6803968) VR Verified Reviewer Account Executive > "What I like the most is the salesforce intregration; I can open any account/contact/opp and reach out to the stakeholder, calling especially is much easier than..." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6603406) KW Kyle W. Director, Revenue Operations > "we constantly had duplicates, inaccurate data (compared to the source: Salesforce), and the field mapping feature was horrendous." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___5004601) Ryan E. SDR > "Overall I would say my experience with Outreach has been amazing. If your team does not have a tool to use that keeps their calls, emails, LinkedIn messages,..." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6871593) KW Kyle W. Director, Revenue Operations > "Then we discovered that their ability to sync data from one system to the other was spotty and unreliable. and their customer service was almost non-existent." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___5004601) Kevin H. Senior SDR > "It saves a significant amount of time, helps keep outreach organized, and makes it easier to scale prospecting efforts effectively." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6883007) SK Saige K. Sales > "I don’t think outreach is a great job at pipeline management." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6759001) RH Ryan H. Social Media Manager > "In addition to storing and creating information, we can also communicate effectively with the market and stay in touch with our current clientele." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6740756) CB Christian B. Manager, Strategic Alliances and Partnerships > "Different team members were using different features and workflows and there was a lack of ability to customize certain workflows and tracking." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3686326) VR Verified Reviewer COO > "A phone and email solution that also allows you to run social (LinkedIn) steps as part of a sequence." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6669261) Matt P. CEO > "They put me on a call with an Advanced Success Manager after I complained and she was so new, she knew nothing and wasted my time for 15 minutes, It got so bad I..." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3771434) YD Yanne D. Business Development Representative > "Helps sales staff organize daily tasks by importance as well as by outreach channel making it easy to differentiate outreach efforts." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6803968) Jamie G. Business Development Manager > "The integration with Salesforce isn’t as effective as it should be. But the main problem is that in a crowded market, Outreach is evolving to become a CRM, which..." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3498249) RH Ryan H. Social Media Manager > "It makes it easier for us to communicate quickly with customers by allowing us to provide relevant and correct information." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6740756) VR Verified Reviewer Rev Ops Manager > "I've been told there's no date when this will be fixed, so we have an unusable CRM." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3645085) BD Barry D. Account Executive > "The automation saves so much time in my day." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___7081575) KK Kevin K. Account Representative > "My only problem with Outreach has been not having the ability to create sequences for myself but I think that is an issue with the access our company allows us." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3288008) BD Barry D. Account Executive > "It keeps me organized and accountable for my day." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___7081575) VR Verified Reviewer Account Executive > "I spent 12 months trying to troubleshoot issues I was having with my signature pictures not sending through, I went back and forth with their support being asked..." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3265739) Scott B. Head of Sales > "Outreach is the category leader for sales enablement tools." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___7095033) LG Lois G. Sales Manager > "call numbers arent always accurate, shows all calls, even ones that havent been connected which can skew metrics" [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3196167) Ryan E. SDR > "I know using Outreach is one tool that has enhanced my skillset and made me a better SDR overall." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6871593) VR Verified Reviewer Customer Success Manager/Solutions Consultant > "When copying and pasting it will allow you to decide whether to "keep formatting" or not to keep formatting and I learned the hard way to NEVER keep formatting as..." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___2190267) RH Ryan H. Social Media Manager > "The strengths and opportunities for improvement of our company can be assessed using the tools available to us." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6740756) VR Verified Reviewer Digital marketer > "It’s analytics dashboard is very hard to understand." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3746577) RN Ryan N. Sales Executive > "It makes prospecting by account so much easier, especially if you have multiple prospects in each account." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6392839) KP Karan P. Associate > "VOIP functionality is a little buggy, several recordings were affected from our first day." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___2957008) YD Yanne D. Business Development Representative > "It was especially helpful due to our call quota being 490 dials per week." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6803968) LL Liam L. SDR > "The send later feature on email frequently does not work." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3188614) Kevin H. Senior SDR > "The platform is very intuitive, and setting up sequences is quick and straightforward." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6883007) VR Verified Reviewer UPE > "One of the cons is that you are unable to make dials from your laptop via Outreach, it must come through your cell and I much prefer to make calls via my laptop." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___2575818) ET Erin T. Sales Enablement > "Outreach.io is an easy-to-use tool and incredibly helpful for our Sales Department. Whether you are a Sales Representative, Enablement/Operations, or a Sales..." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6027855) BN Branden N. President > "We needed to cancel after migrating to a better product, and it was a nightmare." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3471438) VR Verified Reviewer Sr SDR > "Outreach is amazing for doing all sorts of outbounding and inbounding" [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6677651) VR Verified Reviewer Business Development Rep > "The schedule feature in gmail did not work for weeks, and apparently customer support is slow according to our admin." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___2186105) VR Verified Reviewer COO > "The product has everything an SDR would need to run their day, and nothing they don't." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6669261) VR Verified Reviewer Product Marketing Manager > "Sometimes, it was slow to load." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3215308) YD Yasmin D. Ceo > "I like that outreach offers email automation and it’s really easy to do" [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6781897) VR Verified Reviewer Business Development > "Support takes forever to get back to you" [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3510808) Christopher R. Head of Global Revenue Development > "Optimizing my sales processes as a manager was incredibly easy to set up and roll out and guided me toward the most effective outreach strategies." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___4885110) BC Bryan C. CEO > "Annoying to setup, difficult to train team to use extremely well, but the very WORSE part about it is how horrible their customer support and their Billing..." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___2421545) EJ Elli J. Customer Marketing Manager > "Makes ABM so much easier for us." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6319982) VR Verified Reviewer SDR > "At first it was not very intuitive but such powerful software can never be super easy to use because it has a lot of various functions and customizations." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___2503504) Tanice D. Internal Audit assistant > "This software provides "from a pin to an anchor" where sales is concerned. If you are in sales, this software is the best solution for you to move forward with..." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3207061) VR Verified Reviewer BDR > "Bugs (SO MANY) and the location is no longer available" [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___2433909) Susang R. Product Marketer > "Outreach is a great platform for people in sales and marketing but the cost needs to reduce and their customer support needs to improve" [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3634685) AS Alaia S. Sales Operations > "I wish the reporting was better here." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___2668910) [View Reviews](https://www.capterra.com/p/159318/Outreach/reviews/) ## User interface [Apollo.io](https://www.capterra.com/p/158696/Apollo/) 4.52 (391) [Outreach](https://www.capterra.com/p/159318/Outreach/) 4.43 (308) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important Alerts/Notifications 120 Important Apollo.io Top features 29/39 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - CRM - Customizable Fields - Document Storage - Drag & Drop - Email Marketing - Email Tracking - For Sales Teams/Organizations - Generative AI - Interaction Tracking - Lead Capture - Lead Distribution - Lead Generation - Lead Nurturing - Lead Qualification - Lead Segmentation - Monitoring - Opportunity Management - Pipeline Management - Prospecting Tools - Real-Time Data - Reminders - Reporting/Analytics - Sales Forecasting - Sales Reports - Sales Trend Analysis - Social Media Integration - Source Tracking - Task Management - Template Management - Third-Party Integrations - Web Forms - Workflow Management [See all features](https://www.capterra.com/p/158696/Apollo/#features) Outreach 28/39 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - CRM - Customizable Fields - Document Storage - Drag & Drop - Email Marketing - Email Tracking - For Sales Teams/Organizations - Generative AI - Interaction Tracking - Lead Capture - Lead Distribution - Lead Generation - Lead Nurturing - Lead Qualification - Lead Segmentation - Monitoring - Opportunity Management - Pipeline Management - Prospecting Tools - Real-Time Data - Reminders - Reporting/Analytics - Sales Forecasting - Sales Reports - Sales Trend Analysis - Social Media Integration - Source Tracking - Task Management - Template Management - Third-Party Integrations - Web Forms - Workflow Management [See all features](https://www.capterra.com/p/159318/Outreach/#features) ### Recognition No recognitions have been awarded to Apollo.io No recognitions have been awarded to Outreach ### Deployment & support Apollo.io Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Outreach Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Apollo.io - By Apollo.io - Located in United States - Founded in 2015 Outreach - By Outreach - Located in United States - Founded in 2014 ## 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