# Compare Apollo.io vs Fireflies 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Apollo.io and Fireflies based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/158696-197037/Apollo-vs-Fireflies --- # Apollo.io vs Fireflies Features and Cost Comparison Last updated July 5th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Apollo.ioFireflies2/4 selected [Apollo.io](https://www.capterra.com/p/158696/Apollo/)[4.5 (395)](https://www.capterra.com/p/158696/Apollo/reviews/) [Fireflies](https://www.capterra.com/p/197037/Fireflies/)[4.9 (735)](https://www.capterra.com/p/197037/Fireflies/reviews/) [## Apollo.io](https://www.capterra.com/p/158696/Apollo/)[4.5 (395)](https://www.capterra.com/p/158696/Apollo/reviews/) Starting Price Contact vendor Value-for-Money 4.4 Functionality 4.5 Ease of Use 4.5 Customer Service 4.3 Reviews Sentiment Based on [395 reviews](#user-reviews) Positive 362 Neutral 16 Negative 17 [## Fireflies](https://www.capterra.com/p/197037/Fireflies/)[4.9 (735)](https://www.capterra.com/p/197037/Fireflies/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.7 Ease of Use 4.8 Customer Service 4.5 Reviews Sentiment Based on [735 reviews](#user-reviews) Positive 732 Neutral 1 Negative 2 ## Not a match? 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Best for Not provided by vendor ## User reviews Pros & cons SW Shasta W. Director of Sales Support > "I also really value the all-in-one functionality—being able to find contacts, verify emails, and manage outreach in one system saves a..." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___7115622) Rafay A. Research > "Unclear pricing, forced waterfall verification, slow email access, and excessive credit consumption even for email-only exports." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___7075631) Jordan V. Sales Specialist > "It has significantly streamlined our prospecting workflow. While you have to stay organized with your credits to maximize value, the..." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___7151422) RP Ryan P. Owner > "The interface can feel a bit overwhelming at first, and I accidentally spent a bunch of time individually selecting people only to click..." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___7037500) VR Verified Reviewer Account Development Manager > "Apollo is a powerful tool that can be setup in many various applications, from initial prospecting, outbound contacting and CRM and data..." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___7157812) SD Sanket D. Media Buyer Manager > "The UI can feel slightly cluttered, and initial setup takes some time to get right." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___7128521) Jordan V. Sales Specialist > "Which is extremely useful when you are looking for a prospects and using the filter options which really helps in building a targeted..." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___7151422) Jordan V. Sales Specialist > "Apollo.io uses a credit-based system can be a bit tricky to manage at first." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___7151422) NO Nurudeen O. Business Outreach Analyst > "Being able to input a simple prompt and get highly relevant leads along with the exact information I need saves a lot of time and..." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___7138458) VR Verified Reviewer Account Development Manager > "The issue however is this data is often incorrect when compared to publicly and easily accessible data." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___7157812) Connor G. Business Development Representative > "I like how the contact information is very accurate, especially compared to other software where I sometimes get irrelevant numbers." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___7129091) VR Verified Reviewer Founder's Office > "It's very frustrating to see them change credits usage so often and they don't pass on the benefits of new features and changes to users..." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6858398) AP Aleksandra P. Data and research lead > "It helps our team save time by automating outreach and follow-up tasks, allowing us to focus on closing deals instead of busywork." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6575505) VR Verified Reviewer Account Executive > "My biggest dislike or should i say learning curve was all the filters but a quick live meeting answered those questions for me." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___7090907) Ellie A. Co-Founder > "I still verify key contacts separately, but Apollo is the tool I decided to keep using regularly." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___7151869) AM Alessandro M. Consultant > "Sometimes, structuring a search requires a bit of lateral thinking; the search syntax may not fit everyone's intuition." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___7015180) NO Nurudeen O. Business Outreach Analyst > "It’s easy to navigate across different sections, and the built-in AI makes the experience even smoother." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___7138458) VR Verified Reviewer Founder's Office > "The data quality is not that great and somehow they still haven't been able to decide the pricing and credits usage." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6858398) Tommy M. Growth Team > "The contact database and filters are very robust and making finding ICP contacts easy and cheaper compared to other databases." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6403470) VR Verified Reviewer Founder's Office > "My experience was very bad with Apollo as they came up with a new credit usage system but didn't pass the benefits to us as we were..." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6858398) AM Alex M. Sales Operations Manager > "We use it for enrichment and it does this well. If it could guide people through its process better, and be very clear about the various..." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6712712) VR Verified Reviewer Head of Sales > "those dont work BUT you have to pay to get them - and then you can't downgrade. When they admit its their problem." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___7000457) MD Melanie D. Regional Director > "I like being able to create email templates which can either use in sequences or have available in Gmail" [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6781044) VR Verified Reviewer Senior Strategist > "We export data and make it meaningful manually (which is also pretty time-consuming): since problems such as actual replies vs not..." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___4935347) Sarp O. Founder > "Awesome to be able to track everything in one app and access business intelligence and contact data like phone and email." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6644769) DB Dishank B. Head Of Business > "My account got hacked & there has been no solution provided by their customer support team till now, it has been more than 3 months now." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6580310) SW Shasta W. Director of Sales Support > "What I like most about Apollo.io is how powerful and easy it is to use for prospecting and outbound sales." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___7115622) MO Maddy O. Founder > "There are a lot of features, so it can be a little confusing to muddle through the differences between plan levels." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6590466) BJ Benjamin J. AE > "I mainly rely on it to get prospect data into the CRM, which makes sequencing so much easier." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6757344) JS Jon S. Sales Manager > "Had cases where sent messages didn’t appear, and had to double check outside." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6816756) SS Shawn S. Business Relations > "I liked that they had a single user offering that still had substantive tools that allowed you to have effective prospecting without..." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6564249) MD Melanie D. Regional Director > "I can see there has been some innovation with the use of new AI tools, but the tool still feels outdated." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6781044) VR Verified Reviewer Director of Market Research > "Very positive, I don't think I've ever had to deal with technical support and the platform fulfill all our needs." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___7137224) AP Aleksandra P. Data and research lead > "I'm not completely impressed with the accuracy of Apollo.ai's phone number database." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6575505) VR Verified Reviewer Account Executive > "I think its a great tool for sales management and is definitely a good value for the money!" [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___7090907) SA Shakeel A. Director Operations > "Mobile credits traceability is very difficult." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6703374) SR Suvankar R. Lead generation specialist > "I also generated a strong pipeline of leads using databases sourced from Apollo." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___7003532) Rafay A. Research > "Apollo has become very disappointing." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___7075631) AS Ajay S. Senior Business Development Associate > "apollo is helping me get more direct and headquarter numbers as well as professional email ids of the hospitality and ecommerce leaders..." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6173489) DH David H. Founder > "Due to the company's weak support and broken functionality I was unable to properly execute an outreach campaign during an expensive..." [See full review](https://www.capterra.com/p/158696/Apollo/#GetApp___5057465) AM Alex M. Sales Operations Manager > "Enrichment, Engagement, Conversations - and these were given to Admins to either turn on or off for users, it would be a lot easier to..." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6712712) RR Richard R. IT Support Manager > "Tech support was not that great when we could not validate our domain." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6835205) SS Shane S. CEO > "Apollo.i has enabled the distributions of messages for our targeted marketing campaigns." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6832108) VR Verified Reviewer CEO and Founder > "This is on me, but there are a lot of features I dont know how to use or why theyd benefit me to use." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6651138) NO Nurudeen O. Business Outreach Analyst > "What I love most about Apollo is how intuitive the user interface is." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___7138458) NG Nimish G. SVP > "Phone numbers accuracy is low and the click and open tracking is not accurate." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6059365) AP Aleksandra P. Data and research lead > "Apollo.ai is a solid tool that helps automate tasks and save time." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6575505) MN Mike N. CEO > "They don't provide the leads they say they will, they give nonsense answers to why they don't provide unlimited emails in the "Unlimited..." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___4957359) MO Maddy O. Founder > "I was involved in implementing it and work with my team on a weekly basis to make sure we're making the most of our use of it." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6590466) VR Verified Reviewer Head of Sales > "They just dont understand thry are getting exactly what they paid for." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___7000457) Eric N. BDR > "It has always been super useful especially the fact that it gives you emails for free." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___7062603) AM Alex M. Sales Operations Manager > "It is hard to know what to do when starting up." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6712712) AS Aryan S. Project Manager > "I checked the database against some information that we had about our prospects and it seemed pretty accurate." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6674875) DH David H. Founder > "Support is too based on copy and paste templates leading to wasted time." [See full review](https://www.capterra.com/p/158696/Apollo/#GetApp___5057465) LS Lindsey S. Director of Marketing Operations > "Apollo is easy to use for sales enablement teams, it's a solid resource for sales development representatives." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___7047296) Luciana L. Client Partner > "Sometimes Apollo gets dry and it can take some time for it to find new companies/ prospects." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6338270) ML Mor L. Senior Presales Engineer > "I loved its presentation style, where names and contact information are always clear." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6648121) JA Jordan A. Founder > "My account was hacked and Apollo took days to look into it and still couldn't keep account secure." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___5043842) AM Alessandro M. Consultant > "So far, my experience is very positive. If budget weren't a consideration, this would definitely be a tool I wouldn't mind paying for...." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___7015180) JA Jordan A. Founder > "My account was hacked and Apollo took days to look into it and still couldn't keep account secure" [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___5043842) YD Yasmin D. Ceo > "I like the assistant feature I think that’s something a lot of people need for businesses especially small businesses." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6781877) Rodion M. Marketer > "It also has a lot of bugs and inconsistencies in the lead search, some of which I already described in this review, and I've also..." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___3732500) JS Jon S. Sales Manager > "I like filters, they help when you want very specific profiles." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6816756) Rubesh D. Business development manager > "I feel disappointed with their customer support; sometimes they are not so responsive when you hardly need their support." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6022316) AM Alessandro M. Consultant > "Setting up the client on your machine is quick and painless. " [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___7015180) DH David H. Founder > "Many key functionalities don't work as expected." [See full review](https://www.capterra.com/p/158696/Apollo/#GetApp___5057465) JT Joe T. Head of Marketing > "Great experience, simple to read instructions, easy set up, seems to have good support." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___7119409) VR Verified Reviewer Business Development Associate > "The paid feature is very costly and the UI/UX of navigation between pages of the free trial isn't that user-friendly." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___4634160) Connor G. Business Development Representative > "I like Apollo, it's easy to set up and get started." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___7129091) JS Juliette S. Curator > "Sometimes all the info is not entirely correct - however most of it is." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6039583) AR Andrei R. CEO > "Apollo has grown and become almost the default go to when it comes to leads contact data, as it consistently seem to be having the..." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6104123) Andy F. Founder > "Bills you for unused services, makes it impossible to cancel, and will steal your data and sell it." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___4568175) Peter W. Managing Consultant > "Overall, I had some success with it, but I needed better phone data." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6649651) VR Verified Reviewer Chief of Staff > "I least liked the popups whilst using Apollo or the signposts to sign up to a higher tier membership it was distracting when using the..." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___4847211) Steven S. Owner | Creative Designer > "The extension allows a simple button on the side of the screen that you select and it goes to work. While the Gmail integration allows..." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___3812040) VR Verified Reviewer Dir of Ops > "Also, it's hard to track which clients we've pull on lists to import into other platforms." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___4683667) Almir B. SDR > "The software offers a remarkable ability to integrate with other tools, including customer relationship management (CRM) software,..." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___4844951) RM Rebecca M. Marketing Lead > "It often creates duplicate account records, so then I get errors when pushing leads (so I have to find the account in Apollo, merge it,..." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___3583402) VR Verified Reviewer CEO and Founder > "I love that they have a ton of features available for free!" [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___6651138) HL Hayan L. SDR > "The contact enrichment suffers at times due to poor data health." [See full review](https://www.capterra.com/p/158696/Apollo/#Capterra___3634026) [View Reviews](https://www.capterra.com/p/158696/Apollo/reviews/) Jason K. Director > "The reminders, the sumaries, the set and forget aspect of intergating it for meetings in MS365 gives you a powerful tool to keep your meetings on track and to achieve progress." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7085060) Lindsey T. President > "One challenge I’ve experienced is finding older meetings when I have a high volume of calls. If I’m trying to locate a meeting from six or seven months ago, the search feature requires fairly specific..." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7098796) Seva U. Founder CEO > "Multilingual mode (when we speak in multiple languages at the same meeting), API just works with my Claude Code, video recording, speaker separation, Chrome extension (don't need to add anyone to the..." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7132509) Sebastien C. CEO > "The text-based processing, regular errors regarding interlocutors, and recurring errors in processing sentence structures." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7093419) VR Verified Reviewer Project Manager > "Its accurate transcription, smart summaries, and seamless integrations save valuable time and help teams stay aligned, making collaboration faster, clearer, and far more efficient." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7152174) LL Lisa L. Marketing Contractor > "I cannot disable the recording even when changing this in settings which is problematic as I then need to log into the meeting via another account if I do not have recording permission" [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7074835) MB Michiel B. Managing Director and Practising Lawyer > "It is also extremely useful when used together with other AI tools, such as ChatGPT. Once a meeting has been transcribed and summarised, I can extract action items, prepare follow-up correspondence,..." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7166098) Francisco A. Bachelor of Business Administration > "I don't like that if I'm invited to a digital meeting via WhatsApp and I forget to open Fireflies.ai and start participating in the meeting, I'm left out without Fireflies.ai providing me with support..." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7114915) VR Verified Reviewer Communications Executive > "My overall experience with Fireflies was positive—it's a powerful AI notetaker that boosts productivity through accurate transcriptions, smart summaries, and task extraction, earning high ratings like..." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7135833) Muhammad aqeef rusydan M. IT PRESALES > "One thing I liked a bit less about Fireflies is that sometimes the transcription can miss or slightly misinterpret certain words, especially when there are strong accents, background noise, or multiple..." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7129747) VR Verified Reviewer Chief operating officer > "The automatic transcriptions are accurate, summaries save a lot of time, and the ability to search across meetings creates real long term value for teams that rely on conversations to move work forward." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7084927) Nicholas G. Technical Director > "Fireflies relies on attendee permission to join meetings, which means it can be excluded at the discretion of participants. When this happens, meeting capture and follow-up quality drops significantly." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7085943) IG Ibrahim G. Senior Program Manager > "It captures every detail of a meeting and provides me with both the transcript, summary and action items which makes things very convenient for me." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7161996) VR Verified Reviewer Communications Executive > "Also, the limited free plan and occasional issues like aggressive default settings (e.g., auto-joining meetings) or poor customer support were frustrating." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7135833) BT Bibigul T. HR Partner > "In addition to the above said I especially appreciate the ability to upload audio files from a Iphone voice recorder and receive accurate transcriptions as well - this feature has helped me several times..." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7093064) AH Annamarie H. CEO > "I work in Education, an are which is full of terminology - it can be difficult for humans to navigate so it was not surprising that meeting notes do require a review to ensure correct terms in use." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7075282) VR Verified Reviewer Psychologist > "It helps me keep track of my meetings, saves time on note-taking, and allows me to easily revisit important points and action items afterward." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7106162) SW Seth W. Grant Specialist > "The bot joining calls can also feel intrusive in more sensitive or informal conversations, and I occasionally wish the speaker labeling were sharper when several people are on a call." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7177875) DA Donna A. Deputy COO > "We love using Fireflies for our teams, and it has made us more efficient during our day-to-day meetings. Whether in donor/partner meetings or internal meetings, we are able to have a record of what was..." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7097107) VR Verified Reviewer Communications Executive > "Transcription accuracy dips in multi-speaker scenarios or complex discussions, sometimes misattributing speech or missing nuances." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7135833) SW Seth W. Grant Specialist > "The transcripts are searchable and ready to work from the moment a call ends, which means I can turn them into clean meeting summaries and action-item lists for clients almost immediately." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7177875) VR Verified Reviewer Founder > "One downside is that the transcription is not always perfectly accurate, especially when there are multiple speakers, accents, background noise, or technical terms." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7116687) VR Verified Reviewer Publishing Operations > "The generated meeting notes are the standout feature: transcription on one side, timestamped key points on the other, with click-to-jump functionality that makes referencing specific moments effortless." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7095297) Nicolas N. Principal > "misidentification of speakers when connecting into a conference room, which makes follow up and notes accuracy somewhat difficult." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7136878) NB Nicholas B. CEO > "The recordings and transcripts do really well, but I mostly love the open developer experience Fireflies allows by providing a webhook to send the transcripts to a custom API of ours to perform further..." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7084641) Mathieu B. PM and Engineer > "Convoluted settings pane, subscription add-ons and AI-"apps" that feel a bit out of flow with the rest of the app." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7120196) Jeff B. Managing Director > "Fireflies.ai integrates with our email platform and automatically participates in virtual meetings, emailing attendees afterwards with summaries, letting us be more involved in the actual meeting vs..." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7116115) VR Verified Reviewer Non Executive Director > "Accuracy drops with overlapping voices, summaries can miss nuance, and full value requires a paid plan." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7078110) Simon S. Owner > "Valuable tool to track meetings and their outcomes, I use it actively and share the outcomes to my clients, customers, suppliers, colleagues and collaborators for more than 2 years." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7082007) MB Michiel B. Managing Director and Practising Lawyer > "Another issue is that, where several team members are on the same call, the meeting is sometimes captured by another team member’s Fireflies agent rather than mine." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7166098) Branco S. Account Executive > "With Fireflies I am able to process administrative tasks as a salesperson way quicker and it helps me generate summaries that I can share with my prospects and customers so that we both have a clear..." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7132835) Noah P. Consultant > "The UI can also feel a bit cluttered when managing a large number of recordings and notes." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7152387) MF Michael F. Executive and Career Coach > "I also really like the robust features: automatic summaries (which can generated in various optional formats/styles/templates) and transcripts downloadable in various forms (e.g., PDF)." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7117912) AB Andre B. Advisor > "The biggest challenge for me is occasionally remembering which account or email address I used to access a particular recording or workspace." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7160684) Jose de Jesus L. Director > "The transcriptions are solid even in long, complex meetings, and the ability to search past calls by keywords saves me a lot of time." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7103361) Nisha H. Coo > "Additionally, the transcription sometimes struggles with overlapping dialogue and requires a fair amount of manual editing to be perfect." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7134751) Francisco A. Bachelor of Business Administration > "It optimizes the handling of topics presented in sessions and/or audio recordings, organizes information, and ensures accuracy and speed in processing, with a favorable success rate of 80-90%." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7114915) Sergi L. CEO and Product Manager > "I had a pretty hard time trying to add Fireflies to record a vide call (not just the audio, I wanted the video)." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7156318) LW Larry W. Owner > "I appreciate Fireflies' default security settings, which allows me to assure my clients that the content of our meetings will not be used to train the AI, nor will it be accessible by anyone but me." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7094099) MB Michiel B. Managing Director and Practising Lawyer > "The transcription is not always as strong when foreign languages are used, and it can sometimes become confused when languages are mixed in the same meeting." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7166098) HK Harith K. manager > "The platform is intuitive, the search functionality within transcripts is a lifesaver, and it has become an essential part of my daily professional toolkit for staying organized and accountable." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7150976) VR Verified Reviewer CEO > "The product itself works well, but the pricing model doesn’t feel aligned with how commoditized AI transcription has become." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7100955) Bruno F. CEO > "First of all, it automatically captures my Google Meet meetings and provides me with a very well described summary of the meeting together with a list of action items." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7109115) ST Sanjay T. CTIO > "At times, integration and syncing delays were also noticeable, which affected real-time follow-ups." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7090568) Dr. Hubert S. Founder and CEO > "The AI-driven transcription is exceptionally accurate, capturing complex business terminology, strategic frameworks, and multi-speaker dynamics flawlessly." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7156351) VR Verified Reviewer Senior Software Engineer > "I also don't see a button to re-do the transcription. When I forget to change the language of the meeting the transcription is useless." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7106909) AB Andre B. Advisor > "The ability to automatically record, transcribe, and summarize conversations has helped me stay on top of commitments and serve clients more effectively." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7160684) Peter H. Self employed > "complex topics with several speakers leads to inaccuracies; specific terminology (Life Sciences in my case), company names etc. needs manual adjustment." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7053640) KR Khabiba R. Project manager > "I use it to record all meetings with clients, internal team discussions, and interviews, and it consistently performs at a high level." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7099538) KR Keith R. Chief Talent Officer > "The AI often miss-spells names that should be captured properly from the meeting invites or from prior context history." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7109026) GJ Groove J. Technical Business Analyst > "The Windows app that pops up to help in meetings is truly impressive and the live transcribe, questions, and quick catch-up feature are truly useful." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7166679) Denis M. HR Product Manager > "Also, the interface can feel a bit cluttered, and it takes some time to find specific settings or features." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7132199) FE Fabio E. Restaurant Tech Consultant > "My favorite tool is AskFred and I am enjoying the new multi-language feature, hoping this becomes a standard as I specifically have English and Spanish conversations within the same conference." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7142078) SK Scott K. Barge Master > "Inconsistent recording of meeting session, sometimes inaccurate summaries, privacy issue, transcription errors involving multiple speaker or technical terminology" [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7016448) ES Eduardo S. Data Architect > "Seamless integration with Microsoft Teams and Google Meet, accurate meeting notes, smart categorization, and easy retrieval of key insights." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7084330) SP Sarah P. VP Innovation > "Instead, the system still will not transcribe any meetings, which effectively makes the service unusable. " [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7162307) Elisabeth D. Recruiter > "It's been SUCH a big help having it transcribe meeting notes, and provide a detailed summary, directly within the platform so that I can keep track of everything I need." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7090746) CB Clara B. Intern > "It is quite a disadvantage that we cannot add manually notes or speech into recorded conversation." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7117854) Sagar M. Founder and CEO > "What I liked most about Fireflies is its ability to automatically record, transcribe, and summarize meetings with impressive accuracy." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7158713) Michael D. Sr Director of Maintenace > "I don't like when FIre Flies shares the meeting notes through email and requires non members to sign in to fire flies I have had several people say they don't have an account so I can't see the notes." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7020857) DEI Dr. Ephraim I. CEO > "The transcription quality, meeting summaries, and searchable records have helped improve productivity and communication within our team." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7153765) IU ISAAC U. CEO > "I remember when I uploaded a large audio file and it took few days to resolve the issue and receive the transcript." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7163598) Dr. Krista O. consultant > "Great practical tool makes a very good summary of the interviews. And gives you a logbook to look back at interviews and find specific topics being discussed by doing searches." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7106029) MU Marcelo U. CEO > "I don't trust my memory to record all the important stuff, especially when I know that when you listen you only learn like 20% so having the summary has helped me to memorize the important stuff after..." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7022794) Sagar M. Founder and CEO > "The search functionality makes it easy to find specific conversations, and the integrations with popular collaboration tools help streamline workflows across teams." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7158713) Keith G. Freelance Engineer > "I think the nature of adding a notetaker in Google / Zoom meetings is inherently a bit noisy, but I don't know if there is any easy solution to this." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7126281) Daniel J. CEO > "It's less a notetaking app and more a quiet operational layer that lets me actually be present in a meeting rather than documenting it. If you live in Notion and Google Workspace and run a lot of calls,..." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7113429) OB Oliver B. CEO > "sometimes misunderstand audio details making mess about how much speakers are into the meeting and what each one say." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7086127) Scott B. Founder > "It helps keep conversations organized, improves follow-through, and allows me to stay focused on the people in front of me instead of the notes behind the scenes." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7098666) Chris R. IFA > "Sometimes the meeting notes are a bit too bullet-pointed and don't carry the nuance we need." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7094404) Kathy B. Head of Ecommerce > "Fireflies saves me so much time in my day by taking extremely accurate notes, summarising them, and even giving me the key actions by person responsible." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7077296) JT Jodi T. Senior Director of Marketing > "It is very hard to know who has access to transcripts which can get dicey when you're dealing with sensitive topics." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7118801) Lori F. Diva > "Having the recording, searchable transcript, summary and to-do list all on the same screen makes it easy to navigate to exactly what I need after a call." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7107406) NKV Nasha-Kaye V. Case Manager > "Sometimes the AI misses context-specific terms that require manual correction afterward." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7094312) Josephine G. President > "The service has improved over the year and a half i have been using it, I started out with a free account then decided it was worth getting a paid account because it was so helpful, saving me time,..." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7090473) VR Verified Reviewer CEO > "Sometimes the transcript can take a bit of time to finish processing after longer meetings, and very technical terms or names are not always recognized perfectly." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7059012) MV Mateo V. Purchases Specialist > "Personally, I prefer recording meetings with my Sony recorder and uploading the audio afterward, since the sound quality is usually better, which hopefully results in more accurate transcriptions." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7163990) WR WALTER R. DEPUTY MINE MANAGER > "The main limitation I’ve noticed is occasional inaccuracies in transcription, particularly with technical vocabulary or when several people speak at the same time." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7041824) Marco B. Strategy and E-Mobility Manager > "I like the flexibility it provides; for example, in my day-to-day I work with meetings in 3 different languages, therefore, being able to change from language to language is very important to me." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7089811) VR Verified Reviewer Director > "The inability to delete meetings in bulk, instead of deleting one by one." [See full review](https://www.capterra.com/p/197037/Fireflies/#Capterra___7120442) [View Reviews](https://www.capterra.com/p/197037/Fireflies/reviews/) ## User interface [Apollo.io](https://www.capterra.com/p/158696/Apollo/) 4.52 (395) No images or videos provided by vendor ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Apollo.io Top features 11/16 - AI Copilot - Auto-Dialer - Business Process Automation - Calendar Management - Campaign Management - Communication Management - Content Management - For Sales Teams/Organizations - Generative AI - Lead Generation - Performance Management - Prospecting Tools - Reporting/Analytics - Sales Pipeline Management - Strategic Planning - Workflow Management [See all features](https://www.capterra.com/p/158696/Apollo/#features) Fireflies 0/16 - AI Copilot - Auto-Dialer - Business Process Automation - Calendar Management - Campaign Management - Communication Management - Content Management - For Sales Teams/Organizations - Generative AI - Lead Generation - Performance Management - Prospecting Tools - Reporting/Analytics - Sales Pipeline Management - Strategic Planning - Workflow Management [See all features](https://www.capterra.com/p/197037/Fireflies/#features) ### Recognition No recognitions have been awarded to Apollo.io No recognitions have been awarded to Fireflies ### Deployment & support Apollo.io Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Fireflies Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Apollo.io - By Apollo.io - Located in United States - Founded in 2015 Fireflies - By Fireflies - Located in United States - Founded in ## 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