# Compare 3CX vs Bria 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare 3CX and Bria based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/158704-158718/3CX-vs-Bria

---

# 3CX vs Bria Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

3CXBria2/4 selected

[3CX](https://www.capterra.com/p/158704/3CX/)[4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

[Bria](https://www.capterra.com/p/158718/Bria/)[4.3 (106)](https://www.capterra.com/p/158718/Bria/reviews/)

[## 3CX](https://www.capterra.com/p/158704/3CX/)[4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

Starting Price

$350.00/year

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.4

Customer Service

4.1

Reviews Sentiment

Based on [465 reviews](#user-reviews)

Positive

409

Neutral

37

Negative

19

[## Bria](https://www.capterra.com/p/158718/Bria/)[4.3 (106)](https://www.capterra.com/p/158718/Bria/reviews/)

Starting Price

$2.95/month

Value-for-Money

4.2

Functionality

4.1

Ease of Use

4.2

Customer Service

3.7

Reviews Sentiment

Based on [106 reviews](#user-reviews)

Positive

91

Neutral

9

Negative

6

## Summary

* * *

Features in Softphone Software

Best performer

43 / 50

Only 3CX

-   Activity Tracking
-   Call Reporting
-   Customizable Caller ID

32 / 50

Only Bria

-   Call List Management
-   Multiple User Accounts

User satisfaction

User satisfaction

4.4

User reviews[465](https://www.capterra.com/p/158704/3CX/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.3

Customer support

4.1

User satisfaction

4.3

User reviews[106](https://www.capterra.com/p/158718/Bria/reviews/)

Ease of use

4.2

Functionality

4.1

Value for money

4.2

Customer support

3.7

Price starts from

Price starts from

$350Flat Rate, Per Year

-   Free version
-   Free trial

Price starts from

$2.95Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

3CX is an open standards IP PBX that offers complete unified communications solution suitable for any business size or industry.

Best for

Call centers, finance, healthcare, service providers, and developers.

## User reviews

Pros & cons

DS

David S.

VP of Technology

> "Easy VoIP onboarding, easy admin panel, cost is very competitive, supports multiple sites, supports mobile app ringing,..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7050898)

DD

David D.

Sys Admin

> "Documentation is sometime a bit 'rough' for newcomers to 3CX : You have to browse through several webpage to find the..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6785363)

FW

Faith W.

Reception and Admin

> "It allows you to view the availability of every employee quickly and easily, and with whom they are speaking."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7018107)

VR

Verified Reviewer

Junior ICT Officer

> "Also the Voicemail pin breaks and has issues, we have needed to disable the pin entirely as there is too much IT requests..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7015426)

VR

Verified Reviewer

Junior ICT Officer

> "Fairly straightforward Gui and administration, has good reporting functionality, and having the app access for multi-device..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7015426)

Rena D.

Payroll Manager Tax Preparer

> "Also, maybe more detailed instructions from the very beginning would be great, because the initial set up instructions are..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7120587)

WT

Wasek T.

IT Support Supervisor

> "The best feature is the rich flexibility it offers from ring groups, digital receptionist, reports."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6864663)

BC

Bien C.

Systems and Service Operation Analyst

> "Some users have mentioned that frequent updates can disrupt their workflows, especially if they rely on customizations or..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6820992)

Rena D.

Payroll Manager Tax Preparer

> "I like the ability to forward calls to another office with ease."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7120587)

SA

Saqib A.

Senior PHP Developer

> "One con which I can personally feel it the instal setup system which is quite complex for a non-technical user and you have to..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6656469)

RS

Roberto S.

Mr

> "Up until version 18, the product stood out for its wide range of configurations and software stability, making it a top choice..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6489231)

DB

Darren B.

survayour

> "can be buggy and lag aslo it can have alot of issues if your users have and older phone wether it be iphone or android."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6807960)

WT

Wasek T.

IT Support Supervisor

> "I have never had a issue making or receiving calls and the customisation setting up the phone system is very deep."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6864663)

VR

Verified Reviewer

Director of Business Development

> "Difficult to understand which phone line is ringing when you are receiving a call."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7036765)

WT

Wasek T.

IT Support Supervisor

> "The telephony experience is brilliant via handset/app and managing the system via admin console."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6864663)

JN

Joshua N.

Application Specialist

> "It can be also quite time consuming to make edits or changes as there a lot of nested menus and controls required that make..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6356519)

RS

Roberto S.

Mr

> "The 3CX PBX was long regarded as a benchmark in the VoIP telephony industry, praised for its robustness, versatility, and..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6489231)

VR

Verified Reviewer

Customer Service Representative

> "I faced a lot of connectivity issues using VPN and also bluetooth connectivity issues with headphones."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6344536)

AM

Angie M.

Educator

> "This phone system has been a great product for our large school district. While there are numerous features available, I only..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6546498)

AM

Azzaya M.

HR Officer

> "On a few occasions, we met technical issues like not hearing the voice of another person."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6827964)

SA

Saqib A.

Senior PHP Developer

> "Even though the setup process may require some technical knowledge, the user interface is intuitive, and the system performs..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6656469)

Melissa A.

BDC Operations Manager

> "It's web-based, so any blip in our internet causes 3CX to freeze and/or die for our agents; it also causes a delay during..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6027266)

JM

Juan M.

Infrastructure Specialist

> "Esay of use and great integrations are the things I like the most."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7050117)

RS

Roberto S.

Mr

> "The once-reliable software began to exhibit a series of bugs and malfunctions that significantly compromised the user..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6489231)

JN

Joshua N.

Application Specialist

> "This basically is the foundation that helps our stores operate and our customer service team too."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6356519)

SA

Sara A.

Engineer

> "Some errors are a bit cheaty/tricky, but on internet you can easily fin the solution"

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6282737)

Gideon A.

Information Security Analyst

> "It supports a wide range of hardware and software endpoints, allowing organizations to choose the devices and platforms that..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4828414)

MD

Mateusz D.

Team Leader

> "There are some more advanced features that are trickier to configure without additional support"

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6609656)

JPB

Jean Philippe B.

Phone solutions specialist

> "CX is the best solution for our needs because it is supported on many platforms, allowing quick changes in a fast-paced..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4995570)

KL

Kristan L.

Architect

> "I have missed calls before and the answer machine sends to email instead of the app itself."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6615679)

DD

David D.

Sys Admin

> "Administrator interface has lots of feature accesible easily."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6785363)

KL

Kristan L.

Architect

> "There's a ton of potential with 3CX but it has largely been quite disappointing to use and not as user friendly as I would..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6615679)

JM

Jaqlyn M.

HR and Finance Manager

> "Just the access to call recording alone has made us appreciate the switch to this new phone system."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6317085)

Gideon A.

Information Security Analyst

> "Support limitations: While 3CX offers customer support options, some users have reported challenges with response times or..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4828414)

Josh A.

Tech

> "Extremely easy to setup and deploy with a huge range of handset options."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7062590)

BM

Bridget M.

AP and AR

> "It is not very convenient to leave up on the desktop anymore as it covers a large majority of my icons. When the change..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6060758)

KB

Ksenjia B.

Team leader

> "CX software is reliable and easy to use for online communication and also easily integrate with WordPress developed and..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6627954)

CF

Craig F.

Web developer

> "CX don't offer support themselves, you need to go through a vendor."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6505947)

SB

Steve B.

CTO

> "Hassle free PBX with easy roll out to users, whether on Desktop, Laptop or Mobile Phone."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6647250)

KL

Kristan L.

Architect

> "However there are still issues with this system."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6615679)

AA

Ashley A.

Customer Service

> "It has made working from home and away from my desk very easy."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6831603)

JM

Jaqlyn M.

HR and Finance Manager

> "There are definitely some occasional frustrating issues."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6317085)

DD

Dennis D.

Business Owner

> "The soft phone, web interface, and admin software are all well designed and easy to use."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6767125)

JG

Joanne G.

ACCOUNTS

> "Issues with re-routing a call if 1st option doesn't answer."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4904725)

DB

Darren B.

survayour

> "easy to use, not to expecive depending on users and worked well for all users of all ages had a little learning curve with..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6807960)

RV

Raoul V.

Owner

> "Some rule builder is missing in the setup of setting up and configure"

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___5076020)

NV

Nicholas V.

IT Technician

> "We used the 3CX softphone in our call Centre environments and it was a great solution, we used it to replace all our physical..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4810703)

NT

Natia T.

FinancialOfficer

> "Sometimes during transferring a call it freezes and i have to reload it."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6091357)

CF

Craig F.

Web developer

> "The system works out of the box with Yealink (which I use) and once configured is a very very wise investment."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6505947)

JL

Jacqueline L.

Receptionsit

> "The only complaint I have about this software is the messaging feature, the messages only come to one computer so if that..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3567961)

FF

Fernando F.

CEO and IT Consulting

> "I have been working with 3CX since it was on version 3 and have seen it get better with more and more features and..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6680577)

JF

Jessica F.

Sys Admin

> "Using VoIP is great but quality can be bad if your internet is not stable."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6191430)

RB

Rene B.

IT Administrator

> "Its a small and fast phone system."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6800835)

Mario M.

IT Admin

> "Occasional issue after upgrade (missed note under release for some feature change)."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___5036787)

FW

Faith W.

Reception and Admin

> "It has many useful functions and it is relatively easy to navigate its user interface."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7018107)

IH

Ian H.

IT Support Specialis

> "The software has no cons, the only issues i have with any part of this are unrelated to the software just the servers hosting..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4405760)

Gideon A.

Information Security Analyst

> "Additionally, 3CX can accommodate remote workers and distributed teams, enabling seamless communication regardless of location."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4828414)

Jessica B.

Account Manager

> "I will say this system was a lot harder for the older generation employees to train on."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___5002724)

LD

Laura D.

Medical Coder

> "Overall 3CX is amazing and works seamlessly as I go about my day taking calls on my computer."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6636400)

MF

Martin F.

Sales Support Engineer

> "Also the fact is does not change status when you log out from windows or start up like in MS Teams is a missed opportunity."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3850516)

RC

Richard C.

IT Manager

> "Tech expert assisting with the deployment was very helpful and knowledgable."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6785504)

HM

Hector M.

International Recruitment Officer - The Americas

> "Sometimes the desktop app stops working and you can't hear anything, so you have to reinstall the app to fix the issues."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4262293)

Thilina D.

Insurance Executive

> "Its user-friendly interface, unified communication features, and rich functionality have transformed the way we collaborate..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4930004)

Sam B.

Partner

> "You can only transfer the chat to another extension, which makes SMS hard to use as a group."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3550696)

DD

David D.

Sys Admin

> "Lots of features and flexibility."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6785363)

Robert D.

Head of IT

> "There was missing call queue and forwarding functionality that we required."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3868489)

BB

Blair B.

HR Manager

> "It is pretty easy to use."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7028063)

SR

Sam R.

Network Engineer

> "Some difficulties integrating a new phone and with setting up call routing."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4661087)

AM

Angie M.

Educator

> "There are a lot of things that I love about the 3C phone system we use at work."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6546498)

Robert D.

Head of IT

> "Our on premise system had a number of issues. As it was not hosted it would only work in the office."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3868489)

AJ

Abhijeet J.

Lead Consultant

> "Cost is unbeatable and 3CX can be self-hosted"

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6556708)

SL

Simone L.

HR Manager

> "You can log on via your PC, however for us this isn't the best option."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4170119)

RC

Richard C.

IT Manager

> "Range of handsets available is great."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6785504)

Robert D.

Head of IT

> "Sometimes when we had an outage random users would lose their voicemail greetings."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3868489)

FA

Fabruzio A.

Technician

> "We choose 3CX for its reliability and its ease of use, anyone will quickly learn to use 3CX."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6302207)

MM

Mmathabo M.

IT Administrator

> "The Microsoft Teams integration hasn't really worked for me, thwy should fix the availability status sync - like when one is..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3205343)

MH

Martin H.

Consultant

> "Best feature was the clean interface."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6624924)

OR

Orlando R.

IT Technician

> "Sometimes the voice quality can be poor if you do not have stable network, and the older iPhones do not support the latest 3CX..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3206100)

DD

David D.

Sys Admin

> "CX is reliable and flexible."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6785363)

PP

Pranav P.

Inside sales manager

> "Sometime call will be taking too much time to connect"

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4624331)

[View Reviews](https://www.capterra.com/p/158704/3CX/reviews/)

Bill L.

Vice President of Sales and Operations

> "Great value for soft phone services - we switched from the big company to this because of the cost - it has..."

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___7074987)

Bill L.

Vice President of Sales and Operations

> "Sometimes the updates will fail and you will have to try a few times to get the most updated software version to..."

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___7074987)

IM

Ian M.

Director

> "Whether on my desktop, tablet, or mobile, I can stay connected without any glitches."

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___6581692)

MF

Mark F.

General Manager

> "They overcharged our credit card by over $800 and then refused to give us a refund."

[See full review](https://www.capterra.com/p/158718/Bria/#SoftwareAdvice___6762878)

ES

Emmanuel S.

Project Engineer

> "However, given that it is not the full version, it is still very quick and convenient."

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___4780494)

MF

Mark F.

General Manager

> "They said they would charge our debit card $61, and then took $891 from our credit card."

[See full review](https://www.capterra.com/p/158718/Bria/#SoftwareAdvice___6762878)

Orjus I.

Engineer

> "It does what it needs to do and we have been using it for many years now without any problem."

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___5010540)

Petr M.

Engineer

> "My request for a refund was denied after discovering these issues, despite only a month of use."

[See full review](https://www.capterra.com/p/158718/Bria/#GetApp___6255688)

DrJ

Diendéré J.

Social media manager

> "An easy to use software, the interface is very attractive even for beginners and offers many cool features"

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___4385179)

SG

Sergio G.

IT Engineer

> "Some configurations are confusing and/or not user-friendly."

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___6684981)

GE

Grant E.

General Manager

> "We get more call stats than before, and Bria integrates with our CRM, Zoho."

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___2943343)

Marc B.

Assistant Manager

> "Was lacking hubspot integration, pricing is a bit steep"

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___4219962)

Zyren Christian D.

IT Support Specialist

> "I'm a Bria administrator, I setup and configure this software for my colleagues and all I can say is that it was..."

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___2893415)

Tom K.

Accountant

> "I don't like that Bria limits the number of devices per user so much, I use phone, laptop, desktop and home PC..."

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___2680999)

JG

Joseph G.

Consumer Service Representative

> "Bria makes all of this seamless and simple."

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___3818823)

Carrie Joëlle M.

Marketing Specialist

> "I don't like that every time my computer reboots I have to enable the account again."

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___3256277)

Carrie Joëlle M.

Marketing Specialist

> "It saves me from having to use my personal phone while at my desk."

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___3256277)

MS

Michael S.

Director of Client Relations

> "I would never design this to move or at least have a lock function."

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___2093593)

VR

Verified Reviewer

IT Specialist

> "This software is easy to use, the set up for sip accounts is really simple and the extra configurations to use..."

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___2144384)

MS

Michael S.

Director of Client Relations

> "The interface drives me a little mad. "

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___2093593)

[View Reviews](https://www.capterra.com/p/158718/Bria/reviews/)

## User interface

4.40 (465)

[Bria](https://www.capterra.com/p/158718/Bria/)

4.31 (106)

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### Features

3CX

Top features

43/50

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automatic Call Distribution
-   Call Center Integration
-   Call Center Management
-   Call Disposition
-   Caller ID
-   Caller Profiles
-   Call List Management
-   Call Logging
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Communication Management
-   Computer Telephony Integration
-   Conferencing
-   Contact Management
-   CRM
-   Customizable Caller ID
-   Fax Management
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Mobile Access
-   Monitoring
-   Multi-Channel Communication
-   Multiple User Accounts
-   On-Demand Recording
-   Queue Management
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting & Statistics
-   SMS Messaging
-   Spam Blocker
-   Third-Party Integrations
-   Two-Way Audio & Video
-   Video Call Recording
-   Video Conferencing
-   Voice Mail

[See all features](https://www.capterra.com/p/158704/3CX/#features)

Bria

32/50

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automatic Call Distribution
-   Call Center Integration
-   Call Center Management
-   Call Disposition
-   Caller ID
-   Caller Profiles
-   Call List Management
-   Call Logging
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Communication Management
-   Computer Telephony Integration
-   Conferencing
-   Contact Management
-   CRM
-   Customizable Caller ID
-   Fax Management
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Mobile Access
-   Monitoring
-   Multi-Channel Communication
-   Multiple User Accounts
-   On-Demand Recording
-   Queue Management
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting & Statistics
-   SMS Messaging
-   Spam Blocker
-   Third-Party Integrations
-   Two-Way Audio & Video
-   Video Call Recording
-   Video Conferencing
-   Voice Mail

[See all features](https://www.capterra.com/p/158718/Bria/#features)

### Recognition

No recognitions have been awarded to 3CX

No recognitions have been awarded to Bria

### Deployment & support

3CX

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Bria

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

3CX

-   By 3CX
-   Located in Cyprus
-   Founded in 2008

Bria

-   By CounterPath
-   Located in Canada
-   Founded in 2002

## Popular Comparisons

[3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

vs

[Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (855)](https://www.capterra.com/p/169627/RingOver/reviews/)

$350/year

Price

$29/month

4.4

Features

4.6

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/158704-169627/3CX-vs-RingOver)

[Bria](https://www.capterra.com/p/158718/Bria/)[4.31 (106)](https://www.capterra.com/p/158718/Bria/reviews/)

vs

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,200)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

$2.95/month

Price

$30/month

4.1

Features

4.3

4.2

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/158718-242188/Bria-vs-RingCentral-MVP)

[3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

vs

[800.com](https://www.capterra.com/p/208208/800-com/)[4.71 (313)](https://www.capterra.com/p/208208/800-com/reviews/)

$350/year

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$149/month

4.4

Features

4.6

4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/158704-208208/3CX-vs-800-com)

[Bria](https://www.capterra.com/p/158718/Bria/)[4.31 (106)](https://www.capterra.com/p/158718/Bria/reviews/)

vs

[Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (855)](https://www.capterra.com/p/169627/RingOver/reviews/)

$2.95/month

Price

$29/month

4.1

Features

4.6

4.2

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/158718-169627/Bria-vs-RingOver)

[3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

vs

[Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.61 (914)](https://www.capterra.com/p/175788/Nextiva/reviews/)

$350/year

Price

$25/month

4.4

Features

4.6

4.4

Ease of Use

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[View full comparison](https://www.capterra.com/compare/158704-175788/3CX-vs-Nextiva)

[Bria](https://www.capterra.com/p/158718/Bria/)[4.31 (106)](https://www.capterra.com/p/158718/Bria/reviews/)

vs

[CTM](https://www.capterra.com/p/152004/Call-tracking-software/)[4.64 (150)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/)

$2.95/month

Price

$79/month

4.1

Features

4.6

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/152004-158718/Call-tracking-software-vs-Bria)

[3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

vs

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,200)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

$350/year

Price

$30/month

4.4

Features

4.3

4.4

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/158704-242188/3CX-vs-RingCentral-MVP)

[Bria](https://www.capterra.com/p/158718/Bria/)[4.31 (106)](https://www.capterra.com/p/158718/Bria/reviews/)

vs

[Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.52 (243)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/)

$2.95/month

Price

$10/month

4.1

Features

4.5

4.2

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/158718-208535/Bria-vs-Zoom-Phone)

[3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

vs

[8x8 Work](https://www.capterra.com/p/187525/Virtual-Office/)[4.05 (309)](https://www.capterra.com/p/187525/Virtual-Office/reviews/)

$350/year

Price

$24/month

4.4

Features

4.1

4.4

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/158704-187525/3CX-vs-Virtual-Office)

[Bria](https://www.capterra.com/p/158718/Bria/)[4.31 (106)](https://www.capterra.com/p/158718/Bria/reviews/)

vs

[Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/)[4.86 (101)](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/)

$2.95/month

Price

$25/month

4.1

Features

4.7

4.2

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/158718-219046/Bria-vs-Squaretalk-Matrix)

[3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

vs

[Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.52 (243)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/)

$350/year

Price

$10/month

4.4

Features

4.5

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/158704-208535/3CX-vs-Zoom-Phone)

[Bria](https://www.capterra.com/p/158718/Bria/)[4.31 (106)](https://www.capterra.com/p/158718/Bria/reviews/)

vs

[GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/)[4.47 (668)](https://www.capterra.com/p/163604/GoTo-Connect/reviews/)

$2.95/month

Price

Contact vendor for pricing

4.1

Features

4.5

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/158718-163604/Bria-vs-GoTo-Connect)