# Compare 3CX vs CallHippo 2026 | Capterra > Unsure of what to choose? Check Capterra to compare 3CX and CallHippo based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/158704-159578/3CX-vs-CallHippo --- # 3CX vs CallHippo Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: 3CXCallHippo2/4 selected [3CX](https://www.capterra.com/p/158704/3CX/)[4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/) [CallHippo](https://www.capterra.com/p/159578/CallHippo/)[4.4 (680)](https://www.capterra.com/p/159578/CallHippo/reviews/) [## 3CX](https://www.capterra.com/p/158704/3CX/)[4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/) Starting Price $350.00/year Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.4 Customer Service 4.1 Reviews Sentiment Based on [465 reviews](#user-reviews) Positive 409 Neutral 37 Negative 19 [## CallHippo](https://www.capterra.com/p/159578/CallHippo/)[4.4 (680)](https://www.capterra.com/p/159578/CallHippo/reviews/) Starting Price $1.00/month Value-for-Money 4.2 Functionality 4.3 Ease of Use 4.4 Customer Service 4.6 Reviews Sentiment Based on [680 reviews](#user-reviews) Positive 598 Neutral 34 Negative 48 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 3,832 reviews from telephony software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 72%Fit Not enough reviews Feature ratings VoIP Connection 4.6 VoIP \-- Call Routing 4.4 Call Center Management 4.3 Call Recording 4.3 84%Fit High performer Feature ratings VoIP Connection 4.6 VoIP 4.6 Call Routing 4.7 Call Center Management 4.5 Call Recording 4.6 User satisfaction User satisfaction 4.4 User reviews[465](https://www.capterra.com/p/158704/3CX/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.3 Customer support 4.1 User satisfaction 4.4 User reviews[680](https://www.capterra.com/p/159578/CallHippo/reviews/) Ease of use 4.4 Functionality 4.3 Value for money 4.2 Customer support 4.6 Price starts from Price starts from $350Flat Rate, Per Year - Free version - Free trial Price starts from $1Per User, Per Month - Free version - Free trial Best for Best for 3CX is an open standards IP PBX that offers complete unified communications solution suitable for any business size or industry. Best for Support Centres and Sales teams across the globe. Business across Industries like Demand Gen, Recruitment, and Finance leverage CallHippo's Power Dialer and Advanced Analytics to boost growth ## User reviews Pros & cons DS David S. VP of Technology > "Easy VoIP onboarding, easy admin panel, cost is very competitive, supports multiple sites, supports mobile app ringing, supports..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7050898) VR Verified Reviewer Junior ICT Officer > "Also the Voicemail pin breaks and has issues, we have needed to disable the pin entirely as there is too much IT requests relating..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7015426) FW Faith W. Reception and Admin > "It allows you to view the availability of every employee quickly and easily, and with whom they are speaking." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7018107) Rena D. Payroll Manager Tax Preparer > "Also, maybe more detailed instructions from the very beginning would be great, because the initial set up instructions are vague..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7120587) VR Verified Reviewer Junior ICT Officer > "Fairly straightforward Gui and administration, has good reporting functionality, and having the app access for multi-device calling." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7015426) BC Bien C. Systems and Service Operation Analyst > "Some users have mentioned that frequent updates can disrupt their workflows, especially if they rely on customizations or..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6820992) WT Wasek T. IT Support Supervisor > "The best feature is the rich flexibility it offers from ring groups, digital receptionist, reports." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6864663) SA Saqib A. Senior PHP Developer > "One con which I can personally feel it the instal setup system which is quite complex for a non-technical user and you have to go..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6656469) Rena D. Payroll Manager Tax Preparer > "I like the ability to forward calls to another office with ease." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7120587) DD David D. Sys Admin > "Documentation is sometime a bit 'rough' for newcomers to 3CX : You have to browse through several webpage to find the information..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6785363) RS Roberto S. Mr > "Up until version 18, the product stood out for its wide range of configurations and software stability, making it a top choice for..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6489231) JN Joshua N. Application Specialist > "It can be also quite time consuming to make edits or changes as there a lot of nested menus and controls required that make you hop..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6356519) WT Wasek T. IT Support Supervisor > "I have never had a issue making or receiving calls and the customisation setting up the phone system is very deep." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6864663) VR Verified Reviewer Customer Service Representative > "I faced a lot of connectivity issues using VPN and also bluetooth connectivity issues with headphones." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6344536) WT Wasek T. IT Support Supervisor > "The telephony experience is brilliant via handset/app and managing the system via admin console." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6864663) DB Darren B. survayour > "can be buggy and lag aslo it can have alot of issues if your users have and older phone wether it be iphone or android." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6807960) RS Roberto S. Mr > "The 3CX PBX was long regarded as a benchmark in the VoIP telephony industry, praised for its robustness, versatility, and..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6489231) VR Verified Reviewer Director of Business Development > "Difficult to understand which phone line is ringing when you are receiving a call." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7036765) AM Angie M. Educator > "This phone system has been a great product for our large school district. While there are numerous features available, I only use a..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6546498) AM Azzaya M. HR Officer > "On a few occasions, we met technical issues like not hearing the voice of another person." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6827964) SA Saqib A. Senior PHP Developer > "Even though the setup process may require some technical knowledge, the user interface is intuitive, and the system performs well..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6656469) Melissa A. BDC Operations Manager > "It's web-based, so any blip in our internet causes 3CX to freeze and/or die for our agents; it also causes a delay during calls, so..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6027266) JM Juan M. Infrastructure Specialist > "Esay of use and great integrations are the things I like the most." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7050117) RS Roberto S. Mr > "The once-reliable software began to exhibit a series of bugs and malfunctions that significantly compromised the user experience." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6489231) JN Joshua N. Application Specialist > "This basically is the foundation that helps our stores operate and our customer service team too." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6356519) MD Mateusz D. Team Leader > "There are some more advanced features that are trickier to configure without additional support" [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6609656) Gideon A. Information Security Analyst > "It supports a wide range of hardware and software endpoints, allowing organizations to choose the devices and platforms that best..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4828414) KL Kristan L. Architect > "I have missed calls before and the answer machine sends to email instead of the app itself." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6615679) JPB Jean Philippe B. Phone solutions specialist > "CX is the best solution for our needs because it is supported on many platforms, allowing quick changes in a fast-paced environment..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4995570) KL Kristan L. Architect > "There's a ton of potential with 3CX but it has largely been quite disappointing to use and not as user friendly as I would have..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6615679) JM Jaqlyn M. HR and Finance Manager > "Just the access to call recording alone has made us appreciate the switch to this new phone system." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6317085) Gideon A. Information Security Analyst > "Support limitations: While 3CX offers customer support options, some users have reported challenges with response times or..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4828414) Josh A. Tech > "Extremely easy to setup and deploy with a huge range of handset options." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7062590) BM Bridget M. AP and AR > "It is not very convenient to leave up on the desktop anymore as it covers a large majority of my icons. When the change happened,..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6060758) KB Ksenjia B. Team leader > "CX software is reliable and easy to use for online communication and also easily integrate with WordPress developed and managed..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6627954) CF Craig F. Web developer > "CX don't offer support themselves, you need to go through a vendor." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6505947) SB Steve B. CTO > "Hassle free PBX with easy roll out to users, whether on Desktop, Laptop or Mobile Phone." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6647250) KL Kristan L. Architect > "However there are still issues with this system." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6615679) AA Ashley A. Customer Service > "It has made working from home and away from my desk very easy." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6831603) JM Jaqlyn M. HR and Finance Manager > "There are definitely some occasional frustrating issues." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6317085) NV Nicholas V. IT Technician > "We used the 3CX softphone in our call Centre environments and it was a great solution, we used it to replace all our physical hard..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4810703) JG Joanne G. ACCOUNTS > "Issues with re-routing a call if 1st option doesn't answer." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4904725) CF Craig F. Web developer > "The system works out of the box with Yealink (which I use) and once configured is a very very wise investment." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6505947) RV Raoul V. Owner > "Some rule builder is missing in the setup of setting up and configure" [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___5076020) FF Fernando F. CEO and IT Consulting > "I have been working with 3CX since it was on version 3 and have seen it get better with more and more features and capabilities." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6680577) NT Natia T. FinancialOfficer > "Sometimes during transferring a call it freezes and i have to reload it." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6091357) FW Faith W. Reception and Admin > "It has many useful functions and it is relatively easy to navigate its user interface." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7018107) JL Jacqueline L. Receptionsit > "The only complaint I have about this software is the messaging feature, the messages only come to one computer so if that computer..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3567961) Gideon A. Information Security Analyst > "Additionally, 3CX can accommodate remote workers and distributed teams, enabling seamless communication regardless of location." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4828414) SA Sara A. Engineer > "Some errors are a bit cheaty/tricky, but on internet you can easily fin the solution" [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6282737) LD Laura D. Medical Coder > "Overall 3CX is amazing and works seamlessly as I go about my day taking calls on my computer." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6636400) JF Jessica F. Sys Admin > "Using VoIP is great but quality can be bad if your internet is not stable." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6191430) Thilina D. Insurance Executive > "Its user-friendly interface, unified communication features, and rich functionality have transformed the way we collaborate and..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4930004) Mario M. IT Admin > "Occasional issue after upgrade (missed note under release for some feature change)." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___5036787) AM Angie M. Educator > "There are a lot of things that I love about the 3C phone system we use at work." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6546498) IH Ian H. IT Support Specialis > "The software has no cons, the only issues i have with any part of this are unrelated to the software just the servers hosting and..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4405760) DD David D. Sys Admin > "Administrator interface has lots of feature accesible easily." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6785363) Jessica B. Account Manager > "I will say this system was a lot harder for the older generation employees to train on." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___5002724) AJ Abhijeet J. Lead Consultant > "Cost is unbeatable and 3CX can be self-hosted" [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6556708) MF Martin F. Sales Support Engineer > "Also the fact is does not change status when you log out from windows or start up like in MS Teams is a missed opportunity." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3850516) DD Dennis D. Business Owner > "The soft phone, web interface, and admin software are all well designed and easy to use." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6767125) HM Hector M. International Recruitment Officer - The Americas > "Sometimes the desktop app stops working and you can't hear anything, so you have to reinstall the app to fix the issues." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4262293) DB Darren B. survayour > "easy to use, not to expecive depending on users and worked well for all users of all ages had a little learning curve with viop but..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6807960) Sam B. Partner > "You can only transfer the chat to another extension, which makes SMS hard to use as a group." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3550696) MH Martin H. Consultant > "Best feature was the clean interface." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6624924) Robert D. Head of IT > "There was missing call queue and forwarding functionality that we required." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3868489) RB Rene B. IT Administrator > "Its a small and fast phone system." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6800835) SR Sam R. Network Engineer > "Some difficulties integrating a new phone and with setting up call routing." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4661087) AA Ashley A. Customer Service > "CX Makes it easy to work from home." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6831603) Robert D. Head of IT > "Our on premise system had a number of issues. As it was not hosted it would only work in the office." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3868489) Shadi B. CTO > "unlimited extentions, mobile app , soft phone , easy to manage , callcenter features , CRM integration , Google and Microsoft..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4518602) SL Simone L. HR Manager > "You can log on via your PC, however for us this isn't the best option." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4170119) VS Vikram S. Junior Superintendent > "The 3CX software offers a range of advanced features such as call recording, video conferencing, and CRM integration, making it a..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4632923) Robert D. Head of IT > "Sometimes when we had an outage random users would lose their voicemail greetings." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3868489) RC Richard C. IT Manager > "Tech expert assisting with the deployment was very helpful and knowledgable." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6785504) MM Mmathabo M. IT Administrator > "The Microsoft Teams integration hasn't really worked for me, thwy should fix the availability status sync - like when one is in a..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3205343) FF Fernando F. CEO and IT Consulting > "After 20+ years of using 3CX I am very familiar with its features, capabilities and use." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6680577) OR Orlando R. IT Technician > "Sometimes the voice quality can be poor if you do not have stable network, and the older iPhones do not support the latest 3CX App." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3206100) DD David D. Sys Admin > "Lots of features and flexibility." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6785363) PP Pranav P. Inside sales manager > "Sometime call will be taking too much time to connect" [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4624331) [View Reviews](https://www.capterra.com/p/158704/3CX/reviews/) SC Sasmitha C. Web Developer > "They helped us resolve our incoming call configuration issue quickly and clearly explained the differences between SMS and..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7135779) LG Laxman G. Sales Lead > "Noticed a bug: the pricing doesn’t update dynamically when adding seats without a page refresh." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7078082) SW Sean W. Director > "sensitive content hidden\] from customer care was very diligent and effective at fixing it which is refreshing in an age where..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7091726) Aditi J. Cluster Lead - Outbound > "Sometimes the software doesn't allow us to make calls to a particular country but without an explanation. And the call..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6386382) KL Kanchan L. Business Development Manager > "The easy setup, seamless call management features, and detailed call analytics made daily communication more efficient and..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7078227) Ron R. Legal Counsel > "The representative made promises that were not delivered and later tried to upsell and squeeze more money for basic..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7035119) VR Verified Reviewer HR Manager > "Have all the features like call recording, security, best AI support, UI/UX." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7132081) LL Les L. Engineer > "While CallHippo provides great functionality, there were a few challenges with OTP delivery during account management, which..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6788964) FP Francisco P. Director > "Call Hippo allows us to have a free toll number that receives phone calls and goes straight to voicemail." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6858819) Hitesh A. Director of Sales > "The mobile app is a little buggy." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7072116) LI LESTER I. SDR > "I use the platform to do my daily task and I am able to make important calls on behalf of the company I work for." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6772257) VR Verified Reviewer Operations Administrator > "The price increase was a bit of a shock and it made me almost cancel my account and switch to another service provider." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6871349) AS Aditya S. Business Development Executive > "Users also appreciate its call recording, routing, voicemail features, and integrations with other tools." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6316347) Marat K. software engineer > "The pricing structure is not enough clear." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7102758) HL Helen L. Customer Support > "helpful and very supportive team 👍🏻 \[sensitive content hidden\] has arranged a screen call session and provided guidance to..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7136823) VS Viplab S. Business Development > "Our refund request was not in our favour entirely." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7136573) VK Vijetha K. Operations Analyst > "To dial a number and to make a call It is very easier compare to other Application." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7073365) SA SHAIKH A. OPERATIONS ANALYST > "ONE MAJOR DRAWBACK WHICH WE FOUND IS WE CANT DIAL TOLL FREE NUMBER, PLEASE LOOK INTO IT." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6646868) PP Parth P. Associate > "The call quality is reliable, the interface is user-friendly, and the setup process is smooth." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7150972) SW Sahil W. Owner > "When something happens or they block you it's hard to reach their customer service." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6604588) LG Laxman G. Sales Lead > "This would ensure much faster resolutions for users." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7078082) YB Yogita B. Presales > "sometimes it hangs, stops working, and it disrupts workflow" [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6697324) AN Asela N. Head of Delivery > "It serves the purpose of obtaining virtual US numbers and this helps us to test our software products more accurately." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6456314) KB Karl B. Virtual Assistant > "It was frustrating at first as I am new to this, and since I was using a simpler services before. But with the help of the..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6785829) VS Van S. Founder > "The options available within the tool - virtually EVERYTHING is customizable, which makes a difference when you are REALLY..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6769711) BD Babita D. HR Executive > "More often texting gets impacted due to slow connectivity" [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6385689) Bradley Grant B. CEO > "Staff are helpful, especially \[sensitive content hidden\]. After a lot of backwards and forwards to get what I needed I came..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7118560) VS Van S. Founder > "Perhaps there is a downside to having too many options - the administrative learning curve can be steep for some." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6769711) VS Viplab S. Business Development > "Even though the resolution wasn’t entirely in our favour, the way it was communicated made the experience much easier" [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7136573) BS Bill S. Lead Marketer > "We only need it sometimes, and that forces me to delete the phone numbers were paying for and cancel the account every time..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6167621) VL Vikram L. Cloud consultant > "The customer service team always do their best job in meeting up the expectations of the client's queries and issues arising..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7028767) FT Fabrice T. DevOps Engineer > "I have to refresh my login on the website/app a bit too often" [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6756509) RV Ravi V. Management consultant > "CallHippo excels in providing a comprehensive set of features designed to streamline business communication." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6576270) HB Helene B. Owner > "That there was no follow up on the documentation I submitted, and no follow up up informing me that I needed to submit..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6221611) VS Van S. Founder > "I've had the pleasure of working with a few support team members \[sensitive content hidden\] and others) - and the response..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6769711) SA Shamim A. Owner > "Not able to pay using UPI /CC." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6708630) AC Aryan C. Operations Manager > "It is a great option for international calls, and the experience has been great, and also the admin overview is great to" [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6864297) AP Alberto P. Reservations Manager > "I cant get in contact with them." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7026734) AS Aditya S. Business Development Executive > "CallHippo shines with its affordability and user-friendly interface, making it a popular choice for businesses, especially..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6316347) AD Ayomide D. Business Development Associate > "I do not like that I can’t send text messages easily." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6683012) EGk Erkut Göksel Ç. Director of Technology > "I especially appreciated the clear communication and timely follow-ups." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7071043) SM Sehar M. CSM > "It hangs up a lot of times, screen freeze" [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6685622) GDS Gagan Deep S. Growth Partner > "Wonderful Experience while using their portal and for support while setting up and moreover at any point of time, they are..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6856155) ZQ Ziya Q. None > "the billing part which i don't understand how it works." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6697662) MS Misbah S. Conference Producer > "Quick assistance and help from the support team, great call quality, and definitely worth the money!" [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7050642) Ron R. Legal Counsel > "Very disappointing experience with CallHippo." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7035119) VB Vanessa B. Business Advisor > "With CallHippo, I was able to chat and then have a call with a rep who answered all my questions ahead of time." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6743077) SS Saurabh S. Founders Office > "I couldn't find any issues per se." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7036349) KB Karl B. Virtual Assistant > "What I like is the fast communication and quick replies to my needs and questions which other services didn't provide." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6785829) JJ Joseph J. Director > "mostly keeps disturbing on mobile keeps logging me out and i cant receive real time calls as well and if some calling i cant..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___4429591) VS Viplab S. Business Development > "Overall experience of interacting with the CallHippo support team regarding a refund request was great." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7136573) RA Remmie A. Technical Lead > "Lack of call audio altering options for adjusting." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___4817281) AD Ankush D. Systeam Adminstrator > "User-Friendly Interface: The platform is intuitive, making it easy for users to navigate and manage calls without a steep..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6499651) TW Tom W. CEO > "Our requirements are simple and CallHippo is definitely not a service provider to support the most basics of requirements." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___4854924) Bradley Grant B. CEO > "The product is great so when there is good service as well then it is a bonus." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7118560) DN Daniel N. owner > "it's a fraud, they charge us a year in advance and refuse to refund although we don't use the service for long time !!" [See full review](https://www.capterra.com/p/159578/CallHippo/#SoftwareAdvice___5099182) SkM Shahistha khanum M. pre-sales associate > "It’s reliable for most day-to-day needs and provides solid support for expanding into global markets." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6671121) AN Asela N. Head of Delivery > "Overall, it's an average service." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6456314) Marat K. software engineer > "I really like the prices and opportunities, hope guys will develop it further." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7102758) AA Adnan A. Sales Executive > "Payment gateway issues with card declining again and again.." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___4892677) LL Les L. Engineer > "I appreciate how efficiently it allows us to stay connected and coordinate across different regions." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6788964) AT Akshay T. Business Development Manager > "Also, they didn't reply to the emails which wasted our many days." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6138555) RT Rian T. Technology Solution Architect > "The setup was straightforward, and the features provided are very effective for my business communication needs." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6686372) BB Bilal B. CEO > "Customer service is too slow, Like they reply so late" [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6005912) Divy P. CEO and Founder > "Overall experience is very good, Seamless integration with my Hubspot CRM, Chrome extension feature is also good." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6687056) EM Erica M. CEO > "It always has an issue, can't call out, drops calls, dialer does not work to push extensions when the call goes through......" [See full review](https://www.capterra.com/p/159578/CallHippo/#SoftwareAdvice___4292148) RP Rohit P. Lead Generation Manager > "The Platform is Ease of Use, Feature such as call recording, call analytics are very useful and informative." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6615116) BP Bharat P. Founder > "suddenly deleted my number without any information" [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6048816) Marat K. software engineer > "I like the support of the product." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7102758) SO Sam O. Director > "After making numerous calls and test calls on the same day of sign up, it was clear that the quality was terrible and we..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___4410874) AC Aryan C. Operations Manager > "It has a great User interface, and the voice quality of the call is great" [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6864297) NN Nancy N. Owner > "I think the differences in the 2 call systems choices to purchase, Pro or Ultmate, could be explained a little better,..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___4133696) MR Mridul R. Design Engineer > "It was a great experience including signup process, support service, port number from skype." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6788252) AP Ashish P. Co founder > "The credit is draining very fast, I thought the siting is very affordable which would make it a really good software, but the..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___4459014) EG Elliott G. Owner > "User friendly, value for money, we like that recording are easy to access and that we can use it on our phones." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7018792) PM Pierce M. Content > "Interface can be a little confusing at first" [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___4865356) FP Francisco P. Director > "We've been using Call Hippo for several years and it suits our business needs perfectly." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6858819) KK Khushboo K. CEO > "Some of the features are difficult to implement." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6193337) MM Marco M. freelancer > "I like the automations and template to sending automatic messages" [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6665871) DI Div I. SDR Manager > "The chat agents take too long to reply." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___4827853) [View Reviews](https://www.capterra.com/p/159578/CallHippo/reviews/) ## User interface 4.40 (465) [CallHippo](https://www.capterra.com/p/159578/CallHippo/) 4.40 (680) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features 3CX Top features 34/37 - Activity Dashboard - AI Copilot - Auto-Dialer - Automatic Call Distribution - Callback Scheduling - Call Center Management - Call Disposition - Caller ID - Call List Management - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Computer Telephony Integration - Conferencing - CRM - Customizable Reports - Generative AI - Interaction Tracking - IVR - Live Chat - Monitoring - Multi-Channel Communication - Predictive Dialer - Real-Time Monitoring - Reporting/Analytics - SMS Messaging - Text to Speech - Third-Party Integrations - Video Conferencing - Voice Mail - VoIP - VoIP Connection [See all features](https://www.capterra.com/p/158704/3CX/#features) CallHippo 23/37 - Activity Dashboard - AI Copilot - Auto-Dialer - Automatic Call Distribution - Callback Scheduling - Call Center Management - Call Disposition - Caller ID - Call List Management - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Computer Telephony Integration - Conferencing - CRM - Customizable Reports - Generative AI - Interaction Tracking - IVR - Live Chat - Monitoring - Multi-Channel Communication - Predictive Dialer - Real-Time Monitoring - Reporting/Analytics - SMS Messaging - Text to Speech - Third-Party Integrations - Video Conferencing - Voice Mail - VoIP - VoIP Connection [See all features](https://www.capterra.com/p/159578/CallHippo/#features) ### Recognition 3CX is recognized as a top-rated tool in 1 Capterra Shortlist reports CallHippo is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support 3CX Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos CallHippo Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details 3CX - By 3CX - Located in Cyprus - Founded in 2008 CallHippo - By CallHippo - Located in United States - Founded in 2016 ## 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