--- title: "Compare 3CX vs Intulse 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare 3CX and Intulse based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/158704-161865/3CX-vs-Intulse" page_type: "comparison" language: "en" --- # 3CX vs Intulse Features and Cost Comparison Last updated September 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: 3CXIntulse2/4 selected [3CX](https://www.capterra.com/p/158704/3CX/)[4.4 (468)](https://www.capterra.com/p/158704/3CX/reviews/) [Intulse](https://www.capterra.com/p/161865/Intulse/)[4.4 (132)](https://www.capterra.com/p/161865/Intulse/reviews/) [## 3CX](https://www.capterra.com/p/158704/3CX/)[4.4 (468)](https://www.capterra.com/p/158704/3CX/reviews/) Starting Price $350.00/year Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.4 Customer Service 4.1 Reviews Sentiment Based on [468 reviews](#user-reviews) Positive 410 Neutral 39 Negative 19 [## Intulse](https://www.capterra.com/p/161865/Intulse/)[4.4 (132)](https://www.capterra.com/p/161865/Intulse/reviews/) Starting Price $42.00/month Value-for-Money 4.6 Functionality 4.3 Ease of Use 4.4 Customer Service 4.7 Reviews Sentiment MT CM ZM Based on [132 reviews](#user-reviews) Positive 119 Neutral 9 Negative 4 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,489 reviews from voip software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit Not enough reviews Feature ratings API 5.0 Call Routing 4.4 Chat/Messaging 4.4 Call Transfer 4.5 Call Recording 4.3 71%Fit Not enough reviews Feature ratings API \-- Call Routing 4.8 Chat/Messaging 4.0 Call Transfer 4.2 Call Recording 5.0 User satisfaction User satisfaction 4.4 User reviews[468](https://www.capterra.com/p/158704/3CX/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.3 Customer support 4.1 User satisfaction 4.4 User reviews[132](https://www.capterra.com/p/161865/Intulse/reviews/) Ease of use 4.4 Functionality 4.3 Value for money 4.6 Customer support 4.7 Price starts from Price starts from $350Flat Rate, Per Year - Free version - Free trial Price starts from $42Per User, Per Month - Free version - Free trial Best for Best for 3CX is an open standards IP PBX that offers complete unified communications solution suitable for any business size or industry. Best for Businesses and NPOs desiring a robust, affordable hosted VoIP solution customized for their needs and industry. Those who need 3rd-party CRM integrations, unlimited call history and call recording. ## User reviews Pros & cons RT Rachel T. Accounts Administrator > "I like the 3CX panel where you can set your own status to "available", "do not disturb" etc and can see where other users are..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7167984) VR Verified Reviewer Junior ICT Officer > "Also the Voicemail pin breaks and has issues, we have needed to disable the pin entirely as there is too much IT requests..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7015426) DS David S. VP of Technology > "Easy VoIP onboarding, easy admin panel, cost is very competitive, supports multiple sites, supports mobile app ringing,..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7050898) Rena D. Payroll Manager Tax Preparer > "Also, maybe more detailed instructions from the very beginning would be great, because the initial set up instructions are..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7120587) MM Mohammed M. Project manager > "Overall it’s very reliable and gives you all in one connection and helps you in executing the communication smoothly." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7177290) SA Saqib A. Senior PHP Developer > "One con which I can personally feel it the instal setup system which is quite complex for a non-technical user and you have to..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6656469) FW Faith W. Reception and Admin > "It allows you to view the availability of every employee quickly and easily, and with whom they are speaking." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7018107) DD David D. Sys Admin > "Documentation is sometime a bit 'rough' for newcomers to 3CX : You have to browse through several webpage to find the..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6785363) VR Verified Reviewer Junior ICT Officer > "Fairly straightforward Gui and administration, has good reporting functionality, and having the app access for multi-device..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7015426) BC Bien C. Systems and Service Operation Analyst > "Some users have mentioned that frequent updates can disrupt their workflows, especially if they rely on customizations or..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6820992) Rena D. Payroll Manager Tax Preparer > "I like the ability to forward calls to another office with ease." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7120587) DB Darren B. survayour > "can be buggy and lag aslo it can have alot of issues if your users have and older phone wether it be iphone or android." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6807960) AM Angie M. Educator > "This phone system has been a great product for our large school district. While there are numerous features available, I only..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6546498) VR Verified Reviewer Director of Business Development > "Difficult to understand which phone line is ringing when you are receiving a call." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7036765) WT Wasek T. IT Support Supervisor > "The best feature is the rich flexibility it offers from ring groups, digital receptionist, reports." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6864663) Melissa A. BDC Operations Manager > "It's web-based, so any blip in our internet causes 3CX to freeze and/or die for our agents; it also causes a delay during..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6027266) SA Saqib A. Senior PHP Developer > "Even though the setup process may require some technical knowledge, the user interface is intuitive, and the system performs..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6656469) MD Mateusz D. Team Leader > "There are some more advanced features that are trickier to configure without additional support" [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6609656) MM Mohammed M. Project manager > "It’s tremendous app keeps me connected every time." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7177290) KL Kristan L. Architect > "I have missed calls before and the answer machine sends to email instead of the app itself." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6615679) WT Wasek T. IT Support Supervisor > "I have never had a issue making or receiving calls and the customisation setting up the phone system is very deep." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6864663) KL Kristan L. Architect > "There's a ton of potential with 3CX but it has largely been quite disappointing to use and not as user friendly as I would..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6615679) WT Wasek T. IT Support Supervisor > "The telephony experience is brilliant via handset/app and managing the system via admin console." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6864663) AM Azzaya M. HR Officer > "On a few occasions, we met technical issues like not hearing the voice of another person." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6827964) KB Ksenjia B. Team leader > "CX software is reliable and easy to use for online communication and also easily integrate with WordPress developed and..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6627954) JN Joshua N. Application Specialist > "It can be also quite time consuming to make edits or changes as there a lot of nested menus and controls required that make..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6356519) SB Steve B. CTO > "Hassle free PBX with easy roll out to users, whether on Desktop, Laptop or Mobile Phone." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6647250) BM Bridget M. AP and AR > "It is not very convenient to leave up on the desktop anymore as it covers a large majority of my icons. When the change..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6060758) CF Craig F. Web developer > "The system works out of the box with Yealink (which I use) and once configured is a very very wise investment." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6505947) CF Craig F. Web developer > "CX don't offer support themselves, you need to go through a vendor." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6505947) FF Fernando F. CEO and IT Consulting > "I have been working with 3CX since it was on version 3 and have seen it get better with more and more features and..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6680577) VR Verified Reviewer Customer Service Representative > "I faced a lot of connectivity issues using VPN and also bluetooth connectivity issues with headphones." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6344536) FW Faith W. Reception and Admin > "It has many useful functions and it is relatively easy to navigate its user interface." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7018107) KL Kristan L. Architect > "However there are still issues with this system." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6615679) LD Laura D. Medical Coder > "Overall 3CX is amazing and works seamlessly as I go about my day taking calls on my computer." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6636400) RS Roberto S. Mr > "The once-reliable software began to exhibit a series of bugs and malfunctions that significantly compromised the user..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6489231) JM Juan M. Infrastructure Specialist > "Esay of use and great integrations are the things I like the most." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7050117) RV Raoul V. Owner > "Some rule builder is missing in the setup of setting up and configure" [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___5076020) AM Angie M. Educator > "There are a lot of things that I love about the 3C phone system we use at work." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6546498) NT Natia T. FinancialOfficer > "Sometimes during transferring a call it freezes and i have to reload it." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6091357) RS Roberto S. Mr > "Up until version 18, the product stood out for its wide range of configurations and software stability, making it a top choice..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6489231) SA Sara A. Engineer > "Some errors are a bit cheaty/tricky, but on internet you can easily fin the solution" [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6282737) DD David D. Sys Admin > "Administrator interface has lots of feature accesible easily." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6785363) JF Jessica F. Sys Admin > "Using VoIP is great but quality can be bad if your internet is not stable." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6191430) AJ Abhijeet J. Lead Consultant > "Cost is unbeatable and 3CX can be self-hosted" [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6556708) Mario M. IT Admin > "Occasional issue after upgrade (missed note under release for some feature change)." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___5036787) Josh A. Tech > "Extremely easy to setup and deploy with a huge range of handset options." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7062590) IH Ian H. IT Support Specialis > "The software has no cons, the only issues i have with any part of this are unrelated to the software just the servers hosting..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4405760) RS Roberto S. Mr > "The 3CX PBX was long regarded as a benchmark in the VoIP telephony industry, praised for its robustness, versatility, and..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6489231) Gideon A. Information Security Analyst > "Support limitations: While 3CX offers customer support options, some users have reported challenges with response times or..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4828414) AA Ashley A. Customer Service > "It has made working from home and away from my desk very easy." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6831603) MF Martin F. Sales Support Engineer > "Also the fact is does not change status when you log out from windows or start up like in MS Teams is a missed opportunity." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3850516) DD Dennis D. Business Owner > "The soft phone, web interface, and admin software are all well designed and easy to use." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6767125) HM Hector M. International Recruitment Officer - The Americas > "Sometimes the desktop app stops working and you can't hear anything, so you have to reinstall the app to fix the issues." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4262293) DB Darren B. survayour > "easy to use, not to expecive depending on users and worked well for all users of all ages had a little learning curve with..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6807960) JM Jaqlyn M. HR and Finance Manager > "There are definitely some occasional frustrating issues." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6317085) MH Martin H. Consultant > "Best feature was the clean interface." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6624924) JG Joanne G. ACCOUNTS > "Issues with re-routing a call if 1st option doesn't answer." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4904725) RB Rene B. IT Administrator > "Its a small and fast phone system." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6800835) Robert D. Head of IT > "There was missing call queue and forwarding functionality that we required." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3868489) Shadi B. CTO > "unlimited extentions, mobile app , soft phone , easy to manage , callcenter features , CRM integration , Google and Microsoft..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4518602) SR Sam R. Network Engineer > "Some difficulties integrating a new phone and with setting up call routing." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4661087) VS Vikram S. Junior Superintendent > "The 3CX software offers a range of advanced features such as call recording, video conferencing, and CRM integration, making..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4632923) Robert D. Head of IT > "Our on premise system had a number of issues. As it was not hosted it would only work in the office." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3868489) RC Richard C. IT Manager > "Tech expert assisting with the deployment was very helpful and knowledgable." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6785504) SL Simone L. HR Manager > "You can log on via your PC, however for us this isn't the best option." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4170119) FF Fernando F. CEO and IT Consulting > "After 20+ years of using 3CX I am very familiar with its features, capabilities and use." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6680577) JL Jacqueline L. Receptionsit > "The only complaint I have about this software is the messaging feature, the messages only come to one computer so if that..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3567961) DD David D. Sys Admin > "Lots of features and flexibility." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6785363) Robert D. Head of IT > "Sometimes when we had an outage random users would lose their voicemail greetings." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3868489) BB Blair B. HR Manager > "It is pretty easy to use." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7028063) MM Mmathabo M. IT Administrator > "The Microsoft Teams integration hasn't really worked for me, thwy should fix the availability status sync - like when one is..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3205343) ST Samantha T. President > "They also have a mobile app that is easy to use." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6592660) OR Orlando R. IT Technician > "Sometimes the voice quality can be poor if you do not have stable network, and the older iPhones do not support the latest 3CX..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3206100) KU Kirsty U. Office Administrator > "very pleased with the system and the mobile app" [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6724083) PP Pranav P. Inside sales manager > "Sometime call will be taking too much time to connect" [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4624331) JN Joshua N. Application Specialist > "This basically is the foundation that helps our stores operate and our customer service team too." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6356519) Jessica B. Account Manager > "I will say this system was a lot harder for the older generation employees to train on." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___5002724) Gideon A. Information Security Analyst > "It supports a wide range of hardware and software endpoints, allowing organizations to choose the devices and platforms that..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4828414) Sam B. Partner > "You can only transfer the chat to another extension, which makes SMS hard to use as a group." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3550696) FW Faith W. Reception and Admin > "It has many useful functions and it is relatively easy to navigate its user interface." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7018107) KL Kristan L. Architect > "There's a ton of potential with 3CX but it has largely been quite disappointing to use and not as user friendly as I would..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6615679) RS Roberto S. Mr > "The 3CX PBX was long regarded as a benchmark in the VoIP telephony industry, praised for its robustness, versatility, and..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6489231) VR Verified Reviewer IT MAANGER > "IMPLEMENTATION IS NOT VERY easy and straight forward." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3406943) NW Natalie W. OPS MANAGER > "Very good system, easy to navigate ." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6698855) BC Bien C. Systems and Service Operation Analyst > "Some users have mentioned that frequent updates can disrupt their workflows, especially if they rely on customizations or..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6820992) JI Justine I. IT Support Technician > "Extremely efficient and user-friendly." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6835795) CF Craig F. Web developer > "CX don't offer support themselves, you need to go through a vendor." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6505947) JM Juan M. Infrastructure Specialist > "Esay of use and great integrations are the things I like the most." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7050117) Mario M. IT Admin > "Occasional issue after upgrade (missed note under release for some feature change)." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___5036787) Shadi B. CTO > "unlimited extentions, mobile app , soft phone , easy to manage , callcenter features , CRM integration , Google and Microsoft..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4518602) Gideon A. Information Security Analyst > "Support limitations: While 3CX offers customer support options, some users have reported challenges with response times or..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4828414) [View Reviews](https://www.capterra.com/p/158704/3CX/reviews/) MT Michelle T. Senior Executive Administrator > "It integrated with our CRM and they were very responsive" [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___6763458) RM Ralph M. Managing Partner > "I do not believe we have our call tree set up as efficiently as we could or voicemail system..." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3590967) CM Catie M. Project Manager > "Intulse also connects with our CRM which is helpful to have names pull in and to be able to..." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3580364) MS Maranda S. Agent > "Daily issues when answering a call, system will show active call but customer can’t here me and..." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3570705) ZM Zachary M. Producer > "It has made transferring calls, parking calls, and voicemail so much better than anything..." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3589263) DS Daniel S. Manager > "At most given times theres at least one small issue, such as a transfer switch not always..." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3577300) JS James S. Customer Service Manager > "The Intulse software connects with our company software to customize to exactly what we need." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3576312) CD Catherine D. CEO > "The fax feature is very very basic. " [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___4235475) TH Theodore H. Founder, CEO & Chief Investment Officer > "With Intulse, our problems have gone to practically none and when we do have an issue, the..." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3571249) JM Jason M. Agency Owner > "I also do not have the ability to switch between our phone numbers for caller ID purposes." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3570749) JT Jeff T. President > "The automated call recording option, the pop-up of the client record upon inbound calls, have..." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___2770982) HK Heather K. Director of Databases > "Some of the layout options on the site for the admin seem to be more spread out than needed." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3602954) JW Jacquie W. Broker > "We use this for our Health Insurance business and we love the functionality." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3580996) JB Jennifer B. Administrative assistant > "When enabled on your cell phone, other phone functions don't work properly." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3576423) WM Wayne M. CFO > "Calls are easy to transfer, conference other callers into conversation and inter office calling." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3599109) MH Melia H. Client Scheduler > "Also, we have encountered issues in the office with reliability, too running on wired..." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3591876) DS Daniel S. Manager > "Call parking and transferring features are very nice too." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3577300) JS Julia S. Office Manager > "At times, connection breaks up and is hard to communicate with caller." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3575343) BR Bryce R. Advisor > "Intulse also integrates well with our RedTail CRM. " [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3581768) LM Leigh M. Legal assistant > "I get duplicates of the faxes being sent to my email." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3598387) WA Will A. President > "The integration with Wealthbox CRM was the reason I chose Intulse. " [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3588790) JW Jacquie W. Broker > "There seems to be an issue when I call people from the phone app and i'm in my car." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3580996) AA Amanda A. Business Administrator > "Ease of use and that it integrated with our client database (Agency Bloc)." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3570744) IL Ian L. coo > "Sometimes the phone will require a reboot for no reason at all it seems." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3570757) JS James S. Customer Service Manager > "Also, their online interface is great for weekend work." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3576312) JS James S. Customer Service Manager > "Whenever something goes wrong, it takes a ton of phone calls to resolve an issue." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3576312) HK Heather K. Director of Databases > "The voicemail to email notification is also really nice to have." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3602954) RG Richard G. Sales Director > "Hard to conference a call when the client is in the waiting room" [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3570901) KA Kyle A. Broker > "The ease and integration with our CRM (AgencyBloc)." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3580551) BF Bud F. Benefits Specialist > "That we cannot delete SMS messages" [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3582917) IL Ian L. coo > "The customization is nice and intuitive." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3570757) CK Craig K. Sales Manager > "It took a bit longer than expected to train the team on certain features" [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3580416) RG Richard G. Sales Director > "Reliable phone service, cost effective, we love the desk phones!" [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3570901) DS Daniel S. Manager > "What makes this tough is all the glitches we have encountered so far." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3577300) JS Julia S. Office Manager > "Intulse is easy to use and customer service has been helpful when needed." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3575343) AH April H. Admin > "My company's IT department chose the software and myself and my office staff have not been..." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3580596) TH Theodore H. Founder, CEO & Chief Investment Officer > "Their staff has always been friendly & very professional. But, arguably more important, they've..." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3571249) AH April H. Admin > "The Intulse app is unreliable." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3580596) RM Ralph M. Managing Partner > "The sales portion was great." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3590967) JT Jeff T. President > "Our onboarding was pretty difficult." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___2770982) AH Angela H. front office > "the software is very easy to use. " [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___3582951) JT Jeff T. President > "This was a nightmare, but not Intulse's fault." [See full review](https://www.capterra.com/p/161865/Intulse/#Capterra___2770982) [View Reviews](https://www.capterra.com/p/161865/Intulse/reviews/) ## User interface 4.39 (468) [Intulse](https://www.capterra.com/p/161865/Intulse/) 4.44 (132) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features 3CX Top features 35/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - Alerts/Notifications - API - Auto-Dialer - Automated Attendants - Automatic Call Distribution - Autonomous Task Execution - Browser Extension - Callback Scheduling - Call Center Integration - Call Center Management - Call Conferencing - Call Disposition - Caller ID - Caller Profiles - Call List Management - Call Logging - Call Monitoring - Call Queues - Call Recording - Call Reporting - Call Routing - Call Screening - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Collaboration Tools - Communication Management - Computer Telephony Integration - Conference Calls - Conferencing - Contact Database - Contact Management - CRM - Cross-system Integration - Customizable Caller ID - Customizable Reports - Desk-to-Desk Calls - Employee Directory - Fax Management - Generative AI - Hold Music - Individual Download - Instant Messaging - Interaction Tracking [See all features](https://www.capterra.com/p/158704/3CX/#features) Intulse 33/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - Alerts/Notifications - API - Auto-Dialer - Automated Attendants - Automatic Call Distribution - Autonomous Task Execution - Browser Extension - Callback Scheduling - Call Center Integration - Call Center Management - Call Conferencing - Call Disposition - Caller ID - Caller Profiles - Call List Management - Call Logging - Call Monitoring - Call Queues - Call Recording - Call Reporting - Call Routing - Call Screening - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Collaboration Tools - Communication Management - Computer Telephony Integration - Conference Calls - Conferencing - Contact Database - Contact Management - CRM - Cross-system Integration - Customizable Caller ID - Customizable Reports - Desk-to-Desk Calls - Employee Directory - Fax Management - Generative AI - Hold Music - Individual Download - Instant Messaging - Interaction Tracking [See all features](https://www.capterra.com/p/161865/Intulse/#features) ### Recognition 3CX is recognized as a top-rated tool in 5 Capterra Shortlist reports No recognitions have been awarded to Intulse ### Deployment & support 3CX Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Intulse Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details 3CX - By 3CX - Located in Cyprus - Founded in 2008 Intulse - By Intulse - Located in United States - Founded in 2015 ## 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